Best Western Airport Albuquerque InnSuites Hotel & Suites
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Summary of reviewsThe Best Western Airport Albuquerque InnSuites Hotel & Suites is highly regarded for its location, especially by travelers needing proximity to Albuquerque Sunport Airport. Its prime positioning just minutes away from the airport, coupled with a complimentary shuttle service, is praised as incredibly convenient. Guests find easy access to major highways, making it a seamless choice for both transient stays and exploration of Albuquerque and Santa Fe. The nearby dining options and car rentals further enhance its appeal.
The complimentary breakfast receives consistent praise for its variety and quality. Guests appreciate hot options like scrambled eggs, bacon, sausage, along with fruits, cereals and yogurt. Although some logistical issues were noted, the breakfast stood out as a highlight, contributing to a satisfactory stay.
Room cleanliness and comfort are often highlighted with spaciousness and amenities like refrigerators and microwaves being appreciated. Though occasional maintenance issues and outdated decor were mentioned, the overall sentiment remains positive. Cleanliness extends to common areas and the pool too, though there are few mentions of lapses.
The staff are frequently praised for being friendly, professional and exceptionally helpful. Their courteous and efficient service, particularly during check-ins and shuttle arrangements, contributes significantly to a pleasant stay. Individual staff members have been commended for their efforts in guest satisfaction.
However, guests have had varied experiences with the WiFi with some facing connectivity issues. The gym, pool and overall facilities like the warm pool and workout area are well-maintained and appreciated by guests.
Families find the hotel comfortable and convenient, particularly due to the spacious rooms and excellent pool facilities. The beds receive positive remarks for their comfort, aiding in a restful sleep experience.
The hotel is deemed a quintessential three-star experience, providing good value. Business travelers find the ample desk space convenient, although the spotty WiFi could be a drawback. In terms of accessibility, the hotel presents a mixed experience with some positive features such as elevators and ramps but lacks full ADA compliance in certain areas.
Overall, the Best Western Airport Albuquerque InnSuites Hotel & Suites offers a reliable, convenient stay with standout features like its location, breakfast, cleanliness and friendly staff, making it a solid choice for various types of travelers.
Categories
The complimentary breakfast receives consistent praise for its variety and quality. Guests appreciate hot options like scrambled eggs, bacon, sausage, along with fruits, cereals and yogurt. Although some logistical issues were noted, the breakfast stood out as a highlight, contributing to a satisfactory stay.
Room cleanliness and comfort are often highlighted with spaciousness and amenities like refrigerators and microwaves being appreciated. Though occasional maintenance issues and outdated decor were mentioned, the overall sentiment remains positive. Cleanliness extends to common areas and the pool too, though there are few mentions of lapses.
The staff are frequently praised for being friendly, professional and exceptionally helpful. Their courteous and efficient service, particularly during check-ins and shuttle arrangements, contributes significantly to a pleasant stay. Individual staff members have been commended for their efforts in guest satisfaction.
However, guests have had varied experiences with the WiFi with some facing connectivity issues. The gym, pool and overall facilities like the warm pool and workout area are well-maintained and appreciated by guests.
Families find the hotel comfortable and convenient, particularly due to the spacious rooms and excellent pool facilities. The beds receive positive remarks for their comfort, aiding in a restful sleep experience.
The hotel is deemed a quintessential three-star experience, providing good value. Business travelers find the ample desk space convenient, although the spotty WiFi could be a drawback. In terms of accessibility, the hotel presents a mixed experience with some positive features such as elevators and ramps but lacks full ADA compliance in certain areas.
Overall, the Best Western Airport Albuquerque InnSuites Hotel & Suites offers a reliable, convenient stay with standout features like its location, breakfast, cleanliness and friendly staff, making it a solid choice for various types of travelers.
Family Friendly Hotel
This hotel provides family-friendly amenities such as a pool and complimentary breakfast. Its proximity to the airport makes it a convenient choice for traveling families.
Accessible Hotel
This hotel accommodates ADA mobility accessible requirements and offers Roll In Shower rooms. Wheelchair-accessible parking and van parking are available. However, please note that the hotel does not offer elevator access.
3-Star Hotel
This hotel provides a complimentary full hot breakfast, including waffles, eggs, and pastries. It offers a free airport shuttle and allows pets. Close proximity to the Albuquerque International Sunport.
Hotel with Outdoor Pool
This hotel boasts a heated outdoor pool that is open year-round. Guests can also relax in the outdoor hot tub or whirlpool and utilize the sundeck.
Hotel with Heated Pool
This hotel offers a year-round heated outdoor pool and a hot tub. The ability to enjoy a heated outdoor pool throughout the year, coupled with a hot tub, provides a great amenity for guests.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Gym
Guest Reviews
The Best Western Airport Albuquerque InnSuites Hotel & Suites boasts an unbeatable location for travelers, particularly those needing quick access to Albuquerque Sunport Airport. Guests have consistently praised the hotel's prime position, highlighting that it is just minutes away from the airport, making it incredibly convenient for early morning flights or late-night arrivals. The complimentary shuttle service to and from the airport is often touted as an excellent perk.
In addition to its proximity to the airport, the hotel is also close to major highways like I-25 and I-40, providing easy routes to the city center and other destinations. This makes it a suitable choice not just for transient stays but also for exploring Albuquerque and nearby Santa Fe. Guests appreciated the nearby dining options, including popular spots like Village Inn and access to car rentals, which are just a short distance away.
Despite some comments about the hotel being slightly outdated and having thin walls that result in a noisier environment, many found the property clean and the staff exceptionally friendly and helpful. The great outdoor space and decent breakfast options further enhance the accommodation's appeal. For those looking for a convenient and practical stay close to the airport, this hotel frequently proves to be a solid choice.
Guests at the Best Western Airport Albuquerque InnSuites Hotel & Suites consistently praised the breakfast offerings. The complimentary breakfast was highlighted as a key feature, often described as good, great and even outstanding. Many guests appreciated the variety and quality of the food with options ranging from scrambled eggs, bacon and sausage to fruits, cereals and yogurt. The breakfast was noted for having diverse choices that catered to different tastes, including savory and sweet selections.
Several reviewers mentioned the breakfast area being well-stocked and attended by friendly and helpful staff. The inclusion of hot items and the availability of grab-and-go options were also positively recognized. Despite a few comments about certain items being too salty or greasy, the overall sentiment was that breakfast was delicious and met guests' expectations.
A few logistical issues were noted, such as the breakfast area being too small to accommodate all guests and the early morning service not starting before 4:30 am. However, these concerns were minor compared to the overall positive feedback.
Guests also valued the complimentary shuttle service to the airport and car rental offices, which added to the convenience of their stay. Moreover, the warm pool and workout facility were mentioned as pleasant surprises that complemented their experience. Overall, the breakfast at the Best Western Airport Albuquerque InnSuites Hotel & Suites stood out as a highlight, contributing to a positive and satisfying stay for many visitors.
The rooms at the Best Western Airport Albuquerque InnSuites Hotel & Suites generally receive positive feedback for their cleanliness and comfort. Guests frequently mention that the rooms are spacious and well-equipped with amenities such as refrigerators, microwaves and comfortable beds. The housekeeping staff is noted for keeping the rooms tidy and welcoming.
There are, however, some negative points, including occasional issues with room maintenance such as drafty windows, outdated decor and cleanliness not meeting some guests' standards. Some rooms exhibit signs of wear and an "old" or "outdated" appearance and a few guests noted unpleasant smells or minor inconveniences like noisy bathroom fans and faulty keys.
Overall, while the rooms offer spaciousness, comfort and useful amenities, there remain areas for improvement, particularly in updating the decor and ensuring consistent cleanliness.
The beds at Best Western Airport Albuquerque InnSuites Hotel & Suites have garnered numerous positive comments from guests, highlighting their comfort and ability to provide a good night's sleep. Guests frequently describe the beds as comfortable with many emphasizing how very comfortable or even super comfortable they found them. The beds are also noted to be wide with plenty of pillows provided, which further enhances the sleeping experience. While there are a few mentions of beds being a bit too hard for some, the overall consensus is that the beds are satisfactorily comfy, contributing significantly to guest satisfaction. Key words that continually emerge include comfy, comfortable and extremely comfortable, painting a clear picture of a hotel dedicated to ensuring restful and rejuvenating sleep for its guests.
The Best Western Airport Albuquerque InnSuites Hotel & Suites generally receives praise for its cleanliness with many guests noting that the rooms are clean, comfortable and well-maintained. Visitors frequently highlight the spotless condition of the rooms and common areas, describing them as neat, modern and cozy. The cleanliness of the bedding and bathrooms is often commended, providing a comfortable stay for travelers.
However, there are occasional criticisms with some guests encountering issues such as dirty carpets, moldy odors or previous occupants' trash. A few have also observed that the rooms were not always cleaned daily unless requested. Common areas and breakfast cleanliness received mixed reviews with some finding them not up to the mark. Despite these occasional lapses, the overall consensus leans towards a positive experience regarding the cleanliness, making it a generally reliable choice for cleanliness-conscious travelers.
The Best Western Airport Albuquerque InnSuites Hotel & Suites is frequently praised for its staff, who are described as friendly, professional and exceptionally helpful. Many guests appreciate the courteous service and welcoming atmosphere created by the employees. The front desk staff, in particular, receive numerous mentions for being accommodating and efficient, assisting with check-ins and providing helpful information. Individual staff members such as Franklin and Brian are highlighted for their patience and responsiveness, going above and beyond to ensure guest satisfaction.
Housekeeping and general service staff are also commended for their attentiveness and promptness in addressing guest needs, such as cleaning and moving luggage. Instances of staff helping early morning or late night indicate a dedicated team ready to assist at all hours. The ability of the staff to handle customer requests efficiently and with a smile, such as arranging shuttle rides and helping recover lost items, further underscores the excellent service attributes.
Although there are a few mentions of staff not being helpful or displaying frustration, these instances are outnumbered by positive experiences. Overall, the staff's friendliness, eagerness to help and professional demeanor significantly contribute to a pleasant stay at the hotel.
Guests have varied experiences with the WiFi at the Best Western Airport Albuquerque InnSuites Hotel & Suites. Many found it easy to connect to the internet and some even described it as strong and excellent. Free WiFi is a notable positive feature. However, reliability issues were frequently mentioned. Consistent complaints included regular disconnections, slow speeds and poor connectivity, particularly in certain rooms such as room 111. Several guests noted that the WiFi would sometimes stop working entirely and there appeared to be ongoing issues that the staff couldn't always resolve. While some guests had trouble-free experiences, others encountered significant challenges with the hotel's internet service.
The gym at the Best Western Airport Albuquerque InnSuites Hotel & Suites is well-managed and provides a good space for exercise. Guests found the exercise rooms well-equipped with a treadmill, elliptical, bike, free weights and a TV. Though the fitness area is described as basic, it meets essential workout needs. Despite some mentions of there being no gym or elevator, the overall impression of the gym remains positive. Many guests appreciated the opportunity to maintain their fitness routine during their stay.
The pool at the Best Western Airport Albuquerque InnSuites Hotel & Suites is a feature that leaves a significant impression among guests. Many reviews highlight the cleanliness and overall maintenance of the pool, often describing it as clean, well-maintained and beautifully designed. The pool area itself is noted for its pleasant and nicely kept appearance with beautiful landscaping enhancing the outdoor experience.
Guests frequently express their enjoyment of the pool, describing it as fun, lovely and nice. The addition of a hot tub and jacuzzi further enhances the pool area's appeal, making it a great spot for relaxation. The location of the pool within the hotel grounds is also mentioned favorably, contributing to a positive overall experience.
However, there are some mixed experiences noted. While many guests find the pool area enjoyable, there are mentions of the pool being closed at times and needing updates or cleaning. The outdoor pool has been noted as under construction and at one point, access to the pool required reservations due to coronavirus protocols. There are also comments about the pool not being large enough for the number of guests and occasional issues with murky water.
In summary, the pool at Best Western Airport Albuquerque InnSuites Hotel & Suites is often praised for its cleanliness, maintenance and design. It stands out as a well-loved amenity despite occasional closures and capacity issues.
The 'Best Western Airport Albuquerque InnSuites Hotel & Suites' offers a comfortable and convenient experience for families visiting Albuquerque. It is well-suited for small children and ideal for family stays, making it a popular choice for travelers with kids. The availability of a family room that can accommodate entire families, even those as large as five, adds to its appeal. Guests appreciated the cozy atmosphere of the rooms and the excellent pool and spa facilities, which provided enjoyable downtime in the evenings. Families found the food to be good and the overall welcoming environment akin to that of a home. The hotel's strategic location made it a pleasant base for family trips with good family-friendly restaurants nearby. Frequent visitors to the area noted their intention to return, appreciating the consistent comfort and suitability for family needs.
The Best Western Airport Albuquerque InnSuites Hotel & Suites provides a quintessential three-star experience, which aligns well with typical expectations for this rating. Despite some sentiments of disappointment and a few remarks about pricing compared to other airport hotels, the hotel generally meets the standard quality for a three-star rating. It is recognized as a perfect three-star hotel by many and offers good value for its category. The overall sentiment is that it is consistent with what one would anticipate from a hotel of this rating and provides appropriate facilities and services.
The Best Western Airport Albuquerque InnSuites Hotel & Suites is generally well-received by business travelers. It offers ample desk and work space, making it a convenient destination for business stays and trips. The rooms are designed with business needs in mind, such as being located in designated business buildings.
However, certain amenities indicate room for improvement. The Wi-Fi quality has been noted as spotty, which could be a drawback for those relying on a stable internet connection. Additionally, access to the business center appears to be inconsistent with some guests finding it unavailable or choosing not to use it. Despite these issues, the hotel remains a practical choice for business-related travel.
The Best Western Airport Albuquerque InnSuites Hotel & Suites seems to present a mixed bag when it comes to accessibility for guests with disabilities. On a positive note, the hotel features an elevator and ramp, which has been described as helpful for disabled people and great for those using wheelchairs. There are also mentions of very clean, accessible rooms and the availability of a roll-in shower, making it convenient for elderly guests or those with mobility issues.
However, there are significant drawbacks. Multiple reviews indicate that the hotel is not fully ADA compliant. The absence of an elevator in some parts of the hotel poses difficulties for those needing to access upper floors, especially for guests with disabilities requiring wheelchair or crutches assistance. There's also a lack of essential accessible features such as handheld showers and grab bars in the bathrooms. Guests repeatedly noted the challenge of navigating the hotel without an elevator and expressed concerns over the property being inaccurately advertised as accessible.
Overall, while the hotel makes some efforts in accessibility, the recurring issues like the lack of a front building elevator and missing bathroom aids need to be addressed to better serve guests with disabilities.
Guests of the Best Western Airport Albuquerque InnSuites Hotel & Suites have shared mixed feedback regarding the heated pool, but generally emphasize the positive aspects. Many visitors appreciated the clean and well-maintained heated pool and highlighted that their kids especially enjoyed the warm water and the accompanying hot tub. The presence of both an indoor and an outdoor heated pool adds to the hotel's appeal, providing guests with multiple swimming options. Despite some confusion about the availability of a heated pool, those who utilized it found it to enhance their stay, creating a relaxing environment. Adding to the overall experience is the jacuzzi, which complements the outdoor heated pool and hot tub, offering additional relaxation opportunities.
The outdoor pool at the Best Western Airport Albuquerque InnSuites Hotel & Suites is a notable feature enjoyed by many guests. It is described as nicely designed, clean and convenient. Families appreciate the heated pool and hot tub, which are especially popular with children. The pool area is well-maintained, providing ample shade with plenty of tables, chairs and umbrellas, creating a comfortable and pleasant environment for relaxation. Additionally, the availability of a BBQ near the pool area enhances the overall experience, making it a great spot for socializing and enjoying outdoor activities.
Best Western Airport Albuquerque InnSuites Hotel & Suites is celebrated for its dog-friendly atmosphere, making it a popular destination for travelers with pets. Reviews emphasize that the hotel is welcoming and accommodating towards dogs, providing a perfect stay for guests with emotional support animals. There are specific policies and charges associated with pets, including an extra cleaning fee, which ensures additional measures are taken to maintain the cleanliness of the rooms.
Guests appreciate the spacious RV parking available, which adds to the convenience for those traveling with pets. The hotel features a great dog park where pets can enjoy some outdoor time. While there are occasional comments about pet room odors and the need for better enforcement of leashing rules, the staff are responsive and willing to address any concerns, such as moving guests to a different room if necessary.
Overall, the hotel is highly regarded for its pet-friendly accommodations, though there are a few areas for improvement regarding cleanliness and policy enforcement.
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Location
In addition to its proximity to the airport, the hotel is also close to major highways like I-25 and I-40, providing easy routes to the city center and other destinations. This makes it a suitable choice not just for transient stays but also for exploring Albuquerque and nearby Santa Fe. Guests appreciated the nearby dining options, including popular spots like Village Inn and access to car rentals, which are just a short distance away.
Despite some comments about the hotel being slightly outdated and having thin walls that result in a noisier environment, many found the property clean and the staff exceptionally friendly and helpful. The great outdoor space and decent breakfast options further enhance the accommodation's appeal. For those looking for a convenient and practical stay close to the airport, this hotel frequently proves to be a solid choice.
Breakfast
Several reviewers mentioned the breakfast area being well-stocked and attended by friendly and helpful staff. The inclusion of hot items and the availability of grab-and-go options were also positively recognized. Despite a few comments about certain items being too salty or greasy, the overall sentiment was that breakfast was delicious and met guests' expectations.
A few logistical issues were noted, such as the breakfast area being too small to accommodate all guests and the early morning service not starting before 4:30 am. However, these concerns were minor compared to the overall positive feedback.
Guests also valued the complimentary shuttle service to the airport and car rental offices, which added to the convenience of their stay. Moreover, the warm pool and workout facility were mentioned as pleasant surprises that complemented their experience. Overall, the breakfast at the Best Western Airport Albuquerque InnSuites Hotel & Suites stood out as a highlight, contributing to a positive and satisfying stay for many visitors.
Rooms
There are, however, some negative points, including occasional issues with room maintenance such as drafty windows, outdated decor and cleanliness not meeting some guests' standards. Some rooms exhibit signs of wear and an "old" or "outdated" appearance and a few guests noted unpleasant smells or minor inconveniences like noisy bathroom fans and faulty keys.
Overall, while the rooms offer spaciousness, comfort and useful amenities, there remain areas for improvement, particularly in updating the decor and ensuring consistent cleanliness.
Beds
Cleanliness
However, there are occasional criticisms with some guests encountering issues such as dirty carpets, moldy odors or previous occupants' trash. A few have also observed that the rooms were not always cleaned daily unless requested. Common areas and breakfast cleanliness received mixed reviews with some finding them not up to the mark. Despite these occasional lapses, the overall consensus leans towards a positive experience regarding the cleanliness, making it a generally reliable choice for cleanliness-conscious travelers.
Staff
Housekeeping and general service staff are also commended for their attentiveness and promptness in addressing guest needs, such as cleaning and moving luggage. Instances of staff helping early morning or late night indicate a dedicated team ready to assist at all hours. The ability of the staff to handle customer requests efficiently and with a smile, such as arranging shuttle rides and helping recover lost items, further underscores the excellent service attributes.
Although there are a few mentions of staff not being helpful or displaying frustration, these instances are outnumbered by positive experiences. Overall, the staff's friendliness, eagerness to help and professional demeanor significantly contribute to a pleasant stay at the hotel.
Wi-Fi
Gym
Pool
Guests frequently express their enjoyment of the pool, describing it as fun, lovely and nice. The addition of a hot tub and jacuzzi further enhances the pool area's appeal, making it a great spot for relaxation. The location of the pool within the hotel grounds is also mentioned favorably, contributing to a positive overall experience.
However, there are some mixed experiences noted. While many guests find the pool area enjoyable, there are mentions of the pool being closed at times and needing updates or cleaning. The outdoor pool has been noted as under construction and at one point, access to the pool required reservations due to coronavirus protocols. There are also comments about the pool not being large enough for the number of guests and occasional issues with murky water.
In summary, the pool at Best Western Airport Albuquerque InnSuites Hotel & Suites is often praised for its cleanliness, maintenance and design. It stands out as a well-loved amenity despite occasional closures and capacity issues.
Family
3 Star
Business
However, certain amenities indicate room for improvement. The Wi-Fi quality has been noted as spotty, which could be a drawback for those relying on a stable internet connection. Additionally, access to the business center appears to be inconsistent with some guests finding it unavailable or choosing not to use it. Despite these issues, the hotel remains a practical choice for business-related travel.
Accessible
However, there are significant drawbacks. Multiple reviews indicate that the hotel is not fully ADA compliant. The absence of an elevator in some parts of the hotel poses difficulties for those needing to access upper floors, especially for guests with disabilities requiring wheelchair or crutches assistance. There's also a lack of essential accessible features such as handheld showers and grab bars in the bathrooms. Guests repeatedly noted the challenge of navigating the hotel without an elevator and expressed concerns over the property being inaccurately advertised as accessible.
Overall, while the hotel makes some efforts in accessibility, the recurring issues like the lack of a front building elevator and missing bathroom aids need to be addressed to better serve guests with disabilities.
Heated Pool
Outdoor Pool
Dog Friendly
Guests appreciate the spacious RV parking available, which adds to the convenience for those traveling with pets. The hotel features a great dog park where pets can enjoy some outdoor time. While there are occasional comments about pet room odors and the need for better enforcement of leashing rules, the staff are responsive and willing to address any concerns, such as moving guests to a different room if necessary.
Overall, the hotel is highly regarded for its pet-friendly accommodations, though there are a few areas for improvement regarding cleanliness and policy enforcement.
Yes, Best Western Airport Albuquerque InnSuites Hotel & Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Best Western Airport Albuquerque InnSuites Hotel & Suites.
Yes, Best Western Airport Albuquerque InnSuites Hotel & Suites welcomes dogs.
No, parking facilities aren't available at Best Western Airport Albuquerque InnSuites Hotel & Suites.
Yes, Best Western Airport Albuquerque InnSuites Hotel & Suites has a gym.
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