Istanbul41.00842200,
28.96027800,
Mimar Kemalettin Mah. Derin Kuyu Sok. No:4 Laleli(Show on Map)
6.2
Rated
➔
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1 room2 guests1 room, 2 guests
Info
Summary of reviewsBekdas Hotel Deluxe & Spa is generally appreciated for its prime location in the heart of Istanbul's historical center. Guests favor its proximity to major attractions like the Grand Bazaar and Blue Mosque, as well as easy access to public transportation. This encourages an immersive experience in the city's vibrant life, despite minor concerns about alley steepness.
Breakfast at the hotel receives mixed reviews, yet the pleasant Mediterranean options and panoramic views from the breakfast room enhance the dining experience. There may be a need for more variety and consistency, but the inclusion of breakfast remains a convenient part of the stay.
Rooms at Bekdas are noted for their cleanliness and modern decor, contributing to comfort. Although the rooms sometimes feel smaller than expected, leaving guests desiring more space, the interiors and newly renovated bathrooms are positively recognized, alongside appealing views.
Cleanliness is applauded in various hotel areas, but some guests have pointed out issues with hygiene, especially in the bathrooms. Although clean and modern, operational inconsistencies in maintaining standards have been noted, which may benefit from improvement.
Staff interactions are generally positive, with praise for friendliness and helpfulness, notably from reception and restaurant staff. Despite some guests encountering issues with rudeness or language barriers, the overall service is often satisfactory.
Wi-Fi access presents a hit-or-miss experience, with signals being inconsistent, particularly on the first floor. Enhancing Wi-Fi could further benefit guest experiences in the future.
The spa facilities receive varied feedback, with some guests praising the Turkish bath and sauna, while others are disappointed by misleading advertising and extra costs. The ambiance is appreciated, but inconsistencies in operational hours and staff professionalism suggest room for improvement.
Pool amenities face critique primarily due to water temperature issues and restricted operational hours. While cleanliness is acknowledged, better communication regarding availability could help alleviate guest dissatisfaction.
Beds are often praised for comfort, with large mattresses contributing to restful nights. Despite occasional concerns over bedding quality, guests generally appreciate the spacious and clean rooms.
Though Bekdas regards itself as a four-star hotel, guests frequently question this classification, sometimes considering it closer to two or three stars. Nonetheless, for its price point, the hotel provides a satisfactory stay with notable location advantages, offering areas for potential enhancement. Show more
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Categories
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Deluxe Double or Twin RoomAir-conditioned room with LCD TV and a seating area. Some rooms offer a balcony and sea views.
Deluxe Triple RoomAir-conditioned room with LCD TV and a seating area.
Please note that children between the ages of 6 and 12 cannot be accommodated in this unit.
Corner Suite with Bosphorus ViewAir-conditioned room with LCD TV and a seating area. Some units offer a balcony and sea views.
Connected Family RoomAir-conditioned room with LCD TV and a seating area.
Deluxe Single RoomAir-conditioned room with LCD TV and a seating area. Some rooms offer a balcony and sea views.
There is no capacity for extra beds in this room.
Budget Single RoomThis single room has a soundproofing, minibar and electric kettle.
There is no capacity for extra beds in this room.
Budget Double or Twin RoomOffering free toiletries, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The double room offers air conditioning, a private entrance, soundproof walls, a minibar, as well as a flat-screen TV with cable channels.
Deluxe Family RoomThis family room features air conditioning, soundproofing and minibar.
Budget Triple RoomProviding free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This triple room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, soundproof walls and a minibar. The unit offers 2 beds.
Guest Reviews
6.2
Rated
Location
The Bekdas Hotel Deluxe & Spa boasts a prime location that is frequently praised by its guests. Positioned in the heart of the historical center, it offers easy access to a multitude of Istanbul's most cherished attractions, including the Grand Bazaar, Blue Mosque, and the Sultanahmed area. Visitors appreciate its proximity to public transportation, with the tram stop and metro station just a short walk away, making it a convenient hub for exploring the city. The hotel is also near bustling shopping districts, offering guests both the urban excitement of nearby markets and the calm of luxury clothing stores in the vicinity. Adding to its allure are picturesque views, especially enjoyed during breakfast, and a setting that sits comfortably close to Istanbul University, enriching the stay for those visiting for academic pursuits. Despite a few remarks about the steep alley and some critiques labeling the location as less ideal, the general consensus is that its positioning facilitates a rich, immersive experience in Istanbul's vibrant city life.
Breakfast
Bekdas Hotel Deluxe & Spa offers a breakfast experience that has garnered mixed reviews from its guests. While some visitors were pleasantly surprised by the variety and freshness of the breakfast offerings, others found it lacking in both quality and diversity. Those who appreciated the breakfast highlighted its abundance and the delightful Mediterranean options, including a good selection of Turkish teas. The panoramic views from the breakfast room were noted as a standout feature, adding to the overall dining ambiance. Despite these positives, others found the breakfast to be repetitive, not living up to the advertised standards, and missing daily variations like fresh fruit. Some guests felt the breakfast quality was mediocre, though still appreciated the convenience of its inclusion in the hotel stay. While breakfast has its highs with a scenic view and hearty dishes, it seems to be an area that could benefit from more consistency and variety to cater to all tastes.
Rooms
Bekdas Hotel Deluxe & Spa seems to offer a mixed experience when it comes to its rooms, according to guest reviews. On the positive side, many guests appreciated the cleanliness and modern decor of the rooms. The bright and cozy interiors were highlighted as providing everything needed for a comfortable stay. In addition, some guests were satisfied with the room they received, noting spaciousness and a pleasing view. The clean rooms and newly renovated bathrooms added to the positive aspects of the hotel experience.
However, the recurring theme of room size being smaller than expected was prevalent in many reviews. Numerous guests found the rooms cramped, with some describing them as microscopic or too small to comfortably accommodate multiple people. This lack of space often led to dissatisfaction, particularly for those who had larger groups or families. Additionally, issues with sound insulation and musty odors were noted, indicating that noise and smell detracted from some guests' experiences. Despite these concerns, the cleanliness and modern aesthetics of the rooms, along with the hotel's location and breakfast offerings, made for an appealing overall stay for many guests.
Beds
Bekdas Hotel Deluxe & Spa garners mixed reviews when it comes to its beds, with a noteworthy emphasis on comfort. Guests often appreciate the large, comfortable beds and good mattresses that create a restful sleeping experience. The positive remarks highlight the hotel's spacious and clean rooms, which contribute to a pleasant stay. While the comfort of the beds is a significant point of praise, there are occasional concerns regarding the state of the bedding, including stained bedsheets and broken linen. Some guests encountered issues with beds made from two single pieces that tended to move apart, affecting the overall sleep quality. Additionally, while the beds themselves may be described as comfortable, specific experiences with mattress quality suggest inconsistencies that might affect some stays. Overall, guests value the comfort provided by the bedding amidst a few minor concerns, along with the excellent service and staff attentiveness that enhance the overall experience at the hotel.
Cleanliness
Bekdas Hotel Deluxe & Spa presents a mixed experience when it comes to cleanliness. Guests frequently appreciate the clean and tidy environment in various areas of the hotel, including the rooms and bathrooms. The rooms are described as clean and modern, and some guests have reported daily cleaning services that meet expectations. There is mention of a recently renovated hotel that adds a modern touch to the overall ambiance. Despite these positive mentions, numerous reviews highlight significant issues with cleanliness, particularly in the bathrooms and certain areas where mold and dirt persist. Some guests have encountered unclean carpets, stained walls, and unpleasant odors. Although the hotel maintains a decent level of cleanliness in parts of its premises, there are consistent remarks about poor hygiene that suggest a need for improvement in maintaining standards. The staff’s hospitality often falls short, with instances of rudeness, and miscommunication regarding facilities such as the gym and sauna. The overall guest experience at Bekdas Hotel Deluxe & Spa reflects contrasts between a clean and modern facility against operational inconsistencies that detract from its promise.
Staff
Bekdas Hotel Deluxe & Spa receives mixed reviews regarding its staff, with a noticeable blend of positive and negative experiences. On the positive side, many guests praised the staff for being friendly, helpful, and accommodating. The reception team, particularly individuals like Ercan Murat and Zekeria, were frequently commended for their welcoming demeanor and willingness to assist, ensuring guests felt well looked after. The restaurant staff received favorable mentions for their attentiveness and professionalism during breakfast service.
Moreover, the cleaning staff was acknowledged for maintaining daily hygiene standards, contributing to a pleasant stay. The night staff at the restaurant, known for their kindness and helpful nature, left a positive impression on guests as well. Some visitors were pleased with how the overall service and cleanliness of the hotel met their expectations, even highlighting specific members of the team who went above and beyond to make them comfortable.
However, not all feedback was favorable. Several guests encountered issues with staff behavior, describing the reception and spa personnel as rude and unresponsive. Some felt the staff lacked proficiency in English, impacting communication, while others were dissatisfied with the hotel's responsiveness and level of service. Instances of miscommunication regarding room availability and reservations further contributed to the frustrations expressed by some guests.
In summary, while Bekdas Hotel Deluxe & Spa boasts a staff that is often friendly and supportive, there are areas for improvement, particularly in consistency of service, communication, and overall guest care.
Wi-Fi
Bekdas Hotel Deluxe & Spa guests have noted that while the hotel provides Wi-Fi access with passwords given at check-in, the service has some areas for improvement. Though some guests were able to connect to the internet in certain parts of the hotel, others experienced weak or inconsistent signals. The Wi-Fi's performance could be seen as hit-or-miss, with reports of limited effectiveness, especially on the first floor. Overall, guests suggest that enhancement of the Wi-Fi could benefit future visitors' experiences.
Spa
Bekdas Hotel Deluxe & Spa has garnered mixed reviews regarding its spa facilities. Many guests highlight the spa's impressive offerings, with some considering the Turkish bath and sauna particularly outstanding. The ambiance of the wellness facilities is often praised for being not overly crowded, providing a more relaxing experience for those who visit. However, several visitors have encountered issues, with some services not being operational or available at all times. Misleading advertising about free access to the hammam and other spa amenities has also led to disappointment for some. Challenges such as unprofessional staff and additional costs for facilities like the swimming pool and jacuzzi have also been pointed out by guests. Overall, while some aspects of the spa have been appreciated, there is a notable inconsistency in the experiences reported.
Pool
Visitors to the Bekdas Hotel Deluxe & Spa have expressed various concerns regarding the pool amenities. Many guests found the water temperature in the pool and hot tub to be uncomfortably cold, affecting their overall experience. Additionally, several reviews revealed that the pool and spa were unexpectedly closed or had restricted operational hours, with some guests not receiving advance notifications about these closures. This lack of communication often led to disappointment, especially for those who had selected the hotel with the intention of enjoying the pool facilities.
While there is mention of the pool being clean, the inconsistencies in availability and temperature were significant points of contention. Guests noted that the pool often did not open until midday, and there were occasions when spa staff behavior fell short of expectations, with one instance involving requests for additional fees after 7 PM to access the spa.
Overall, while the hotel offers a pool as part of its amenities, these reviews highlight several challenges that may need addressing to enhance guest satisfaction.
4 Star
Bekdas Hotel Deluxe & Spa appears to have mixed reviews regarding its four-star rating, facilities, and services. Many guests find the hotel's classification as four-star questionable, with some suggesting it aligns more closely with a two or three-star experience. There is repeated mention of missing basic amenities, and some describe it as lacking the "deluxe" aspect promised in its name. However, the hotel maintains popularity, and a few reviews note that it is clean and has an elegant look. Despite these mixed reviews, the convenient location appears to be a consistent highlight for many guests, offering easy access to nearby stores. Overall, while not meeting all expectations of a four-star hotel, Bekdas offers a satisfactory stay for its price point, though with room for improvement.
Yes, Bekdas Hotel Deluxe & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Bekdas Hotel Deluxe & Spa.
No, Bekdas Hotel Deluxe & Spa doesn't allow dogs.
Yes, parking facilities are available at Bekdas Hotel Deluxe & Spa.