Hotel Dorado Plaza Centro Histórico
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Summary of reviewsHotel Dorado Plaza Centro Histórico is widely praised for its stellar location in the heart of Cartagena, offering convenient access to major tourist attractions. Guests appreciate its proximity to landmarks such as the clock tower, the walled city and the vibrant Getsemaní neighborhood, all within walking distance. This central location makes it an excellent base for exploring the city and enjoying the local culture without being overwhelmed by the bustling surroundings.
The hotel’s breakfast buffet is commonly reviewed positively for its variety and heartiness, featuring fresh fruit and well-prepared dishes, making it a delightful start to the day for most guests. However, some indicate the breakfast could be repetitive and mention the need for improvement in the quality and cleanliness of the area.
Rooms at the hotel receive mixed feedback. Guests often highlight the spaciousness, comfort, cleanliness and modern renovations of the rooms, appreciating amenities like air conditioning and comfortable beds. However, issues such as occasional maintenance problems, discrepancies in room assignments and noise levels detract from the overall experience for some visitors.
Cleanliness is a strong point for Hotel Dorado Plaza Centro Histórico with consistent praise for the spotless condition of the rooms and common areas. Despite some noting the dated appearance of certain areas, the diligent housekeeping and the overall tidy environment contribute positively to guests' stays.
The staff at the hotel receives high marks for their exceptional level of service. Guests frequently describe the team as attentive, friendly and extremely welcoming with specific staff members often singled out for their exceptional service. This personal touch and dedication enhance the guest experience significantly.
Internet connectivity is a point of contention among guests with reports of both reliable and inconsistent WiFi service. While some guests found the internet speed satisfactory, others experienced frequent interruptions and weak signals, particularly in certain areas of the hotel.
The comfort of the beds is generally seen as satisfactory, though there are occasional complaints about the condition of some mattresses and their upkeep. Issues like sagging mattresses and noise detract from the overall comfort for some guests.
Overall, Hotel Dorado Plaza Centro Histórico is a three-star hotel offering a decent balance between cost and amenities. While it provides a functional and pleasant stay thanks to its prime location, cleanliness and excellent staff service, there are areas needing improvement, particularly regarding maintenance and internet connectivity. The ongoing renovations hint at future upgrades, promising potential enhancements to the guest experience.
The hotel’s breakfast buffet is commonly reviewed positively for its variety and heartiness, featuring fresh fruit and well-prepared dishes, making it a delightful start to the day for most guests. However, some indicate the breakfast could be repetitive and mention the need for improvement in the quality and cleanliness of the area.
Rooms at the hotel receive mixed feedback. Guests often highlight the spaciousness, comfort, cleanliness and modern renovations of the rooms, appreciating amenities like air conditioning and comfortable beds. However, issues such as occasional maintenance problems, discrepancies in room assignments and noise levels detract from the overall experience for some visitors.
Cleanliness is a strong point for Hotel Dorado Plaza Centro Histórico with consistent praise for the spotless condition of the rooms and common areas. Despite some noting the dated appearance of certain areas, the diligent housekeeping and the overall tidy environment contribute positively to guests' stays.
The staff at the hotel receives high marks for their exceptional level of service. Guests frequently describe the team as attentive, friendly and extremely welcoming with specific staff members often singled out for their exceptional service. This personal touch and dedication enhance the guest experience significantly.
Internet connectivity is a point of contention among guests with reports of both reliable and inconsistent WiFi service. While some guests found the internet speed satisfactory, others experienced frequent interruptions and weak signals, particularly in certain areas of the hotel.
The comfort of the beds is generally seen as satisfactory, though there are occasional complaints about the condition of some mattresses and their upkeep. Issues like sagging mattresses and noise detract from the overall comfort for some guests.
Overall, Hotel Dorado Plaza Centro Histórico is a three-star hotel offering a decent balance between cost and amenities. While it provides a functional and pleasant stay thanks to its prime location, cleanliness and excellent staff service, there are areas needing improvement, particularly regarding maintenance and internet connectivity. The ongoing renovations hint at future upgrades, promising potential enhancements to the guest experience.
3-Star Hotel
Located in the historic center, this hotel offers a convenient location for exploring the city's cultural heritage. Its proximity to landmarks and restaurants makes it ideal for tourists.
Hotel near Nightlife Spots
Guest Reviews
Hotel Dorado Plaza Centro Histórico enjoys frequent praise for its prime location. Situated in the heart of Cartagena, it offers convenient access to major tourist attractions. Located right in the center, the hotel is a short walk from landmarks such as the clock tower, the walled city and the bustling neighborhood of Getsemaní. Guests appreciate the ease of reaching the historic center and the picturesque streets of Getsemaní.
The hotel is ideally located near Centenario Park, making it an excellent base for exploring the city. Its proximity to key attractions allows visitors to walk to most sites of interest within 15 minutes. The nearby marina is also a bonus for those planning excursions. This central location is perfect for those who want to be amidst the vibrant city life without being overwhelmed by chaos.
Additionally, travelers commend the friendly and attentive staff, as well as the cleanliness and spaciousness of the rooms. The breakfast buffet also receives favorable mentions. Despite some minor critiques regarding amenities and the immediate surroundings, the overwhelming consensus is that Hotel Dorado Plaza Centro Histórico offers a superb location at a fair price, making it an ideal choice for tourists aiming to explore Cartagena.
Hotel Dorado Plaza Centro Histórico’s breakfast consistently receives praise for being varied and hearty. Many guests mention that the breakfast is delicious with several noting that it is served buffet-style, offering a wide selection of items to choose from. Positive comments highlight the delicious and well-prepared food with the buffet being plentiful and satisfying. Several reviews point out that the breakfast includes fresh fruit and yummy eggs, adding to the overall meal enjoyment.
However, some guests indicated the breakfast could be repetitive and a few reviews mentioned the quality of certain items not meeting their expectations. Additionally, a few comments pointed out that the breakfast area lacks air conditioning, causing food to heat up quickly and that the cleanliness of the area could be improved.
Overall, the breakfast experience at Hotel Dorado Plaza Centro Histórico is largely positive with most guests finding it to be tasty, plentiful and a great way to start the day.
Hotel Dorado Plaza Centro Histórico offers a mixed bag of experiences regarding its rooms. Guests frequently praise the spaciousness of the rooms and bathrooms with many noting their comfort and cleanliness. The beds, in particular, receive high marks for comfort. Many of the rooms have been newly renovated, offering modern and practical facilities, including air conditioning, hot showers and sometimes small balconies. These attributes add to the overall pleasant and airy environment of the room.
The hotel's central location is also a strong point, making it convenient for guests to access nearby attractions. Breakfast is another highlight, frequently described as very good.
However, some reviews indicate issues with room assignments not meeting expectations and complaints about the condition of some mattresses and the overall maintenance. Concerns were raised about occasional unpleasant odors and noise levels. Additionally, the cost-benefit ratio is a topic of debate with some guests feeling the price does not fully align with the basic amenities offered.
In summary, the hotel's rooms generally provide a comfortable and spacious stay, underscored by cleanliness and modern renovations, although maintenance issues and occasional discrepancies in room assignments can detract from the experience.
Guests of Hotel Dorado Plaza Centro Histórico provided mixed feedback about the beds. Many appreciated the comfortable and spacious beds with some pointing out the comfort of the mattresses and the pleasant large rooms, often featuring balconies. The rooms were frequently described as clean and comfy, contributing positively to the overall experience.
However, some guests noted issues with the comfort and condition of the beds. Complaints included sagging mattresses, excessive softness and beds that creaked or made noise. A few travelers mentioned allergic reactions and discomfort due to the poor condition and maintenance of certain beds. Despite the occasional issues, the general consensus suggests that the comfort of the beds was satisfactory for many, but improvements in maintenance and mattress quality could enhance the stay further.
Hotel Dorado Plaza Centro Histórico receives consistent praise for its cleanliness with guests frequently highlighting the spotless condition of the rooms and common areas. The rooms are described as very clean, spacious and comfortable, ensuring a pleasant stay. Housekeeping is diligent, ensuring daily maintenance, which results in consistently clean and well-kept facilities.
Despite some mention of the hotel's dated appearance and the need for refurbishments in common areas, the overall cleanliness does not go unnoticed. Many guests appreciate the hotel's efforts to maintain a tidy environment with specific commendation for the clean bathrooms and well-organized rooms.
Additionally, the staff performance is highly regarded. Guests repeatedly comment on the kindness and helpfulness of the staff, contributing positively to the overall experience. The hotel's location is also praised with its proximity to key areas like Getsemani and the walled city offering convenience and value for money.
While some minor issues such as the presence of an occasional pest and outdated facilities are noted, the strong emphasis on cleanliness and the hospitality of the staff make Hotel Dorado Plaza Centro Histórico a commendable choice for travelers seeking a clean and comfortable stay in a well-located area.
The staff at Hotel Dorado Plaza Centro Histórico are consistently praised for their exceptional level of service. Guests frequently describe them as attentive, friendly and extremely welcoming with many highlighting the manager's warm and amiable attitude. The employees are noted for being helpful and kind, always ready to assist with any guest needs, from travel paperwork to city navigation tips. Specific staff members like Katherine, Kewin and Catherine are commended for their efficient and courteous service.
Customer service at the hotel is characterized by professionalism, dedication and a personal touch, evidenced by thoughtful gestures like gifts for honeymooners. The front office and reception staff receive special mentions for their friendliness and helpfulness, even post-checkout. Among the positive remarks are acknowledgments of the staff's ability to speak English, enhancing the experience for international travelers.
Overall, the hospitality team at Hotel Dorado Plaza Centro Histórico significantly contributes to an enjoyable guest experience with many visitors appreciating their efforts to make everyone feel welcome and well-cared for.
When it comes to internet connectivity at 'Hotel Dorado Plaza Centro Histórico,' guests have experienced a mix of positives and negatives. While some remarked that the WiFi worked very well and the internet connection was good, others highlighted inconsistencies. The signal quality varied with some finding the WiFi stable and functional, while others faced intermittent issues and weak signals, especially in certain areas of the hotel, such as the top floor. Although the speed was occasionally praised, the frequent interruptions in the connection made it less reliable at times. Despite the good breakfast and decent internet, there were periods when guests were without WiFi for days, leading to a less consistent experience.
Hotel Dorado Plaza Centro Histórico offers a mixed experience for its guests, consistently reflected in an average three-star rating. While some aspects of the hotel are highlighted positively, such as good facilities and a pleasant overall atmosphere, there are significant areas needing attention and improvement. The hotel boasts a favorable cost-benefit ratio and a convenient location, which are appreciated by many guests. However, the property is notably old and currently undergoing renovations, resulting in a less than ideal condition for some areas, including outdated furniture and decor in the restaurant.
Several guests mentioned the need for significant maintenance with specific issues like rooms lacking hot water and the absence of parking being notable drawbacks. Service quality also appears inconsistent with some reviews indicating a less than satisfactory experience with the reception staff. Given the ongoing renovations, there's hope that future improvements will elevate the quality of the facilities.
While the hotel provides an adequate experience for its price point, some guests felt it was too expensive for the service level provided, suggesting there might be better options in Cartagena. Overall, Hotel Dorado Plaza Centro Histórico presents a basic and functional stay with room for improvement to meet guest expectations fully.
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Location
The hotel is ideally located near Centenario Park, making it an excellent base for exploring the city. Its proximity to key attractions allows visitors to walk to most sites of interest within 15 minutes. The nearby marina is also a bonus for those planning excursions. This central location is perfect for those who want to be amidst the vibrant city life without being overwhelmed by chaos.
Additionally, travelers commend the friendly and attentive staff, as well as the cleanliness and spaciousness of the rooms. The breakfast buffet also receives favorable mentions. Despite some minor critiques regarding amenities and the immediate surroundings, the overwhelming consensus is that Hotel Dorado Plaza Centro Histórico offers a superb location at a fair price, making it an ideal choice for tourists aiming to explore Cartagena.
Breakfast
However, some guests indicated the breakfast could be repetitive and a few reviews mentioned the quality of certain items not meeting their expectations. Additionally, a few comments pointed out that the breakfast area lacks air conditioning, causing food to heat up quickly and that the cleanliness of the area could be improved.
Overall, the breakfast experience at Hotel Dorado Plaza Centro Histórico is largely positive with most guests finding it to be tasty, plentiful and a great way to start the day.
Rooms
The hotel's central location is also a strong point, making it convenient for guests to access nearby attractions. Breakfast is another highlight, frequently described as very good.
However, some reviews indicate issues with room assignments not meeting expectations and complaints about the condition of some mattresses and the overall maintenance. Concerns were raised about occasional unpleasant odors and noise levels. Additionally, the cost-benefit ratio is a topic of debate with some guests feeling the price does not fully align with the basic amenities offered.
In summary, the hotel's rooms generally provide a comfortable and spacious stay, underscored by cleanliness and modern renovations, although maintenance issues and occasional discrepancies in room assignments can detract from the experience.
Beds
However, some guests noted issues with the comfort and condition of the beds. Complaints included sagging mattresses, excessive softness and beds that creaked or made noise. A few travelers mentioned allergic reactions and discomfort due to the poor condition and maintenance of certain beds. Despite the occasional issues, the general consensus suggests that the comfort of the beds was satisfactory for many, but improvements in maintenance and mattress quality could enhance the stay further.
Cleanliness
Despite some mention of the hotel's dated appearance and the need for refurbishments in common areas, the overall cleanliness does not go unnoticed. Many guests appreciate the hotel's efforts to maintain a tidy environment with specific commendation for the clean bathrooms and well-organized rooms.
Additionally, the staff performance is highly regarded. Guests repeatedly comment on the kindness and helpfulness of the staff, contributing positively to the overall experience. The hotel's location is also praised with its proximity to key areas like Getsemani and the walled city offering convenience and value for money.
While some minor issues such as the presence of an occasional pest and outdated facilities are noted, the strong emphasis on cleanliness and the hospitality of the staff make Hotel Dorado Plaza Centro Histórico a commendable choice for travelers seeking a clean and comfortable stay in a well-located area.
Staff
Customer service at the hotel is characterized by professionalism, dedication and a personal touch, evidenced by thoughtful gestures like gifts for honeymooners. The front office and reception staff receive special mentions for their friendliness and helpfulness, even post-checkout. Among the positive remarks are acknowledgments of the staff's ability to speak English, enhancing the experience for international travelers.
Overall, the hospitality team at Hotel Dorado Plaza Centro Histórico significantly contributes to an enjoyable guest experience with many visitors appreciating their efforts to make everyone feel welcome and well-cared for.
Wi-Fi
3 Star
Several guests mentioned the need for significant maintenance with specific issues like rooms lacking hot water and the absence of parking being notable drawbacks. Service quality also appears inconsistent with some reviews indicating a less than satisfactory experience with the reception staff. Given the ongoing renovations, there's hope that future improvements will elevate the quality of the facilities.
While the hotel provides an adequate experience for its price point, some guests felt it was too expensive for the service level provided, suggesting there might be better options in Cartagena. Overall, Hotel Dorado Plaza Centro Histórico presents a basic and functional stay with room for improvement to meet guest expectations fully.
No, Hotel Dorado Plaza Centro Histórico doesn't have any pool.
No, a spa isn't available at Hotel Dorado Plaza Centro Histórico.
No, Hotel Dorado Plaza Centro Histórico doesn't allow dogs.
No, parking facilities aren't available at Hotel Dorado Plaza Centro Histórico.
No, Hotel Dorado Plaza Centro Histórico doesn't have a gym.
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