Palazzo Lakeside Hotel
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Summary of reviewsThe Palazzo Lakeside Hotel in Kissimmee, Florida, stands out for its exceptional location, modern amenities and family-friendly environment, earning predominantly positive reviews from its guests. The hotel's proximity to major attractions like Disney World and Universal Studios is a significant draw, complemented by convenient access to dining, shopping and entertainment options. Guests appreciate the stunning lake views and well-kept surroundings, which offer a serene retreat from the bustling tourist activities.
The breakfast service at the hotel receives widespread acclaim with many praising the variety and quality of the offerings. A vast selection of hot and cold foods, including fruits, cereals, scrambled eggs and pancakes, is well-prepared and presented, making it a hit especially among families. While there are some critiques regarding the distance to the breakfast area and occasional waits for pre-plated portions, the overall experience remains a positive aspect of the stay.
Rooms at the Palazzo Lakeside Hotel are described as spacious, comfortable and generally well-maintained. Guests commend the modern decor, comfortable beds and large, clean bathrooms. Although there are some reports of inconsistent housekeeping and minor maintenance issues, the positive feedback vastly outweighs the negatives with many guests finding the accommodation to offer good value for money.
Cleanliness throughout the hotel is noted as a positive feature, despite some isolated incidents of dirty floors or bathrooms. The overall ambiance and cleanliness of the lobby and common areas contribute to a welcoming environment. The friendly and helpful staff further enhance the guest experience with numerous mentions of courteous service and staff members going above and beyond to assist guests.
The free WiFi service, while largely dependable, varies in reliability with some guests reporting excellent connectivity and others experiencing occasional slow speeds. The gym receives mixed reviews, mainly due to limited equipment and occasional maintenance issues, but it's appreciated for its spaciousness when operational.
The pool area, a highlight for many, is well-maintained and beautifully situated next to the lake, offering a tranquil setting. Free sun cabanas and a nice playground add to the family-friendly atmosphere, despite some occasional issues with pool cleanliness or availability.
In summary, the Palazzo Lakeside Hotel provides a memorable experience with its prime location, friendly staff and comfortable accommodations, making it an attractive choice for families and budget-conscious travelers looking to explore Orlando's central attractions.
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The breakfast service at the hotel receives widespread acclaim with many praising the variety and quality of the offerings. A vast selection of hot and cold foods, including fruits, cereals, scrambled eggs and pancakes, is well-prepared and presented, making it a hit especially among families. While there are some critiques regarding the distance to the breakfast area and occasional waits for pre-plated portions, the overall experience remains a positive aspect of the stay.
Rooms at the Palazzo Lakeside Hotel are described as spacious, comfortable and generally well-maintained. Guests commend the modern decor, comfortable beds and large, clean bathrooms. Although there are some reports of inconsistent housekeeping and minor maintenance issues, the positive feedback vastly outweighs the negatives with many guests finding the accommodation to offer good value for money.
Cleanliness throughout the hotel is noted as a positive feature, despite some isolated incidents of dirty floors or bathrooms. The overall ambiance and cleanliness of the lobby and common areas contribute to a welcoming environment. The friendly and helpful staff further enhance the guest experience with numerous mentions of courteous service and staff members going above and beyond to assist guests.
The free WiFi service, while largely dependable, varies in reliability with some guests reporting excellent connectivity and others experiencing occasional slow speeds. The gym receives mixed reviews, mainly due to limited equipment and occasional maintenance issues, but it's appreciated for its spaciousness when operational.
The pool area, a highlight for many, is well-maintained and beautifully situated next to the lake, offering a tranquil setting. Free sun cabanas and a nice playground add to the family-friendly atmosphere, despite some occasional issues with pool cleanliness or availability.
In summary, the Palazzo Lakeside Hotel provides a memorable experience with its prime location, friendly staff and comfortable accommodations, making it an attractive choice for families and budget-conscious travelers looking to explore Orlando's central attractions.
Hotel with Swimming Pool
This hotel offers a lakeside pool and comfortable accommodations, providing a relaxing stay for guests. The scenic views and convenient amenities enhance the overall experience.
Outdoor Pool
Cheap Hotel
This hotel provides a lakeside location and is known for its value. It offers comfortable accommodations at an affordable price, making it a popular choice for budget-conscious travelers. Select rooms have a lake view.
Hotel with Gym
Palazzo Lakeside Hotel has a fitness center with cardio and strength-training equipment. It offers a convenient option for guests to maintain their fitness routine while traveling.
3-Star Hotel
The Palazzo Lakeside Hotel is noted for its comfortable accommodations and lakeside setting. It provides a relaxing atmosphere and good value, making it a reliable choice for travelers.
Hotel with Outdoor Pool
This hotel has an outdoor pool. It offers a comfortable and convenient stay with lakeside views and easy access to local attractions.
Family Friendly Hotel
Guest Reviews
The Palazzo Lakeside Hotel in Kissimmee boasts an exceptional location that consistently earns praise from its guests. Positioned conveniently close to major attractions like Disney World and Universal Studios, it offers easy access to a plethora of dining, shopping and entertainment options. Guests appreciate its proximity to bus stops, making travel around the area straightforward and convenient. The stunning lake views and well-kept surroundings add to the hotel's appeal, providing a peaceful retreat amidst the hustle and bustle. Cleanliness and friendly staff further enhance the guest experience. Though a few reviews mention less favorable aspects of the surrounding neighborhood and some difficulty locating the hotel, the overall sentiment is overwhelmingly positive. The blend of prime location, beautiful lake vistas and excellent service makes the Palazzo Lakeside Hotel an attractive choice for visitors looking to explore the central attractions of Orlando.
Guests at Palazzo Lakeside Hotel have shared a range of opinions about the breakfast provided by the hotel with a predominance of enthusiastic feedback. Many appreciated the free breakfast spread, describing it as awesome, amazing and excellent with lots of variations. The breakfast buffet included a large choice of hot and cold foods, offering items like fruits, cereals, scrambled eggs, pancakes, sausage links and a variety of beverages, which were noted to be well prepared and nicely presented.
The breakfast experience was particularly enjoyed by families with children loving the variety and the interactive service. Reviewers also frequently highlighted the cleanliness and organization of the breakfast area and the friendliness of the staff serving breakfast.
However, there were also critiques. A few guests felt that the distance to the breakfast area was inconvenient and others mentioned that some items were cold or lacked variety. A common point of contention was that certain breakfast items, such as bacon and eggs, required an additional fee. Several reviewers were not satisfied with pre-plated portions and the lack of self-service options, which sometimes resulted in long waits. Others found the breakfast unremarkable with some describing it as a "joke" or comparing it to a school cafeteria experience.
In summary, while the breakfast at Palazzo Lakeside Hotel received widespread praise for its variety, presentation and value, there were some noted areas for improvement, particularly concerning service efficiency and food temperature. Overall, it remained a significant positive aspect for many guests' stays.
At Palazzo Lakeside Hotel, the rooms are notably spacious and often well-maintained, providing guests with a comfortable stay. Many reviewers have highlighted the cleanliness and modern decor, finding the rooms to be inviting and newly updated with amenities that generally worked well. The beds have been frequently praised for their comfort and guests appreciated the size and cleanliness of the bathrooms.
However, the experience can be inconsistent. While some rooms are immaculate and beautifully decorated, others have issues such as dirty floors, mold and outdated furniture. Housekeeping services seem to be a recurring problem with rooms not being cleaned daily and reports of dirty linens or unemptied trash. Additionally, issues such as faulty room keys, non-functional elevators and poor sound insulation have been mentioned.
Despite these drawbacks, many guests found the rooms to be good value for money and appreciated the large, comfortable spaces, especially the newly renovated ones. The hotel’s pool, balcony rooms and external areas also received favorable comments. Overall, Palazzo Lakeside Hotel offers potential for a pleasant stay, particularly if cleanliness and recent renovations align with guests' specific room allocations.
Palazzo Lakeside Hotel offers a mixed bag when it comes to their beds, though the majority of the reviews trend positive. Many guests found the beds to be very comfortable and praised the bedding for its coziness with some noting that they had the best night’s sleep and loved the pillows and mattresses. The King size beds were particularly highlighted for their comfort.
However, there were dissenting voices mentioning beds that were either too firm, too soft or notably squeaky. Issues such as beds being too small for the frames also emerged, along with complaints about stained linens and unpleasant odors. Despite these drawbacks, the general consensus is that the hotel provides a good balance of comfort and affordability.
It's clear that while there may be occasional hiccups, the hotel generally ensures a comfortable sleeping experience, which has left many guests satisfied.
Guests at Palazzo Lakeside Hotel have mixed opinions regarding the cleanliness of the property. Many highlight the spaciousness and comfort of the rooms, frequently describing them as clean and well-maintained. The lobby and public areas are also often praised for their cleanliness and modern decor, contributing to a welcoming atmosphere.
However, there are multiple reports of specific cleanliness issues, including dirty bathrooms, stained towels and dusty corners. Some guests found dirty floors, encountering leftover trash and hair from previous occupants. Complaints about mold and unpleasant odors were also noted.
The hotel staff receives positive feedback for their friendliness and attentiveness, which likely enhances the overall guest experience despite the reported shortcomings. The updated and tidy facilities, along with convenient location and nice views, are other points in favor of the property.
Overall, while many guests find their rooms and common areas clean and comfortable, inconsistencies in housekeeping standards suggest room for improvement.
Palazzo Lakeside Hotel is frequently praised for its exceptionally friendly and helpful staff, making guests feel welcomed and well-attended. The front desk personnel often receive high marks for their professionalism and readiness to assist with specific mentions of individuals like Maria, Simon, Fernando and Miguel who have left a lasting positive impact on guests. Many found the check-in process to be smooth and efficient, attributing this to the polite and accommodating nature of the front desk team.
Housekeeping and food service staff, including standout employees like Nidia, Arnelis and Alanis, are noted for their supportiveness and pleasant demeanor. Guests have appreciated their efforts to maintain cleanliness and ensure a pleasant dining experience. The hotel's commitment to customer service shines through with numerous noted instances of staff going above and beyond to assist guests, ensuring comfort and addressing issues promptly.
However, there are a few mentions of areas needing improvement. Some reviews indicate occasional unresponsiveness and unfriendliness from certain staff members. Additionally, language barriers with housekeeping staff and discrepancies in handling customer concerns were noted by a few guests.
Overall, the Palazzo Lakeside Hotel staff is predominantly seen as a significant highlight of guests' stays, contributing to a welcoming atmosphere with their consistent friendliness and dedication to excellent service.
Visitors to Palazzo Lakeside Hotel can enjoy complimentary WiFi throughout the hotel. Many guests found the WiFi to be dependable and appreciated the strong and fast connection, describing the service as secure and sufficient for catching up on movies or work purposes. However, experiences varied with some reporting slower speeds or issues with the connection in their rooms. While some struggled with no WiFi service at all on occasion, others rated the WiFi as good or reliable. Despite a few hiccups, overall, the complimentary WiFi seems to meet basic internet needs and adds convenience to the stay.
The Palazzo Lakeside Hotel offers a gym facility that has received mixed reviews from its guests. While many found it to be a nice gym with good quality equipment and ample space, some encountered issues with non-operational machines and a lack of maintenance. The gym boasts a good-sized area and has been appreciated for its capacity. However, it seems that there's only a treadmill and bikes available with no weights or water dispenser on site. At times, guests have had to find alternate locations for their workout due to maintenance noise. Additionally, availability may be limited, as it’s been reported that the gym might not be open in the mornings.
Guests at Palazzo Lakeside Hotel had mixed opinions about the pool area, but many found positive aspects worth mentioning. The pool, often described as nice and clean, is located by a beautiful small lake, offering a pleasant view and a tranquil setting. Guests appreciated the free sun cabanas and the welcoming atmosphere at the end of a long day. The pool was noted to be of a good size, warm and well-maintained, which made it enjoyable for both kids and families. The pool and the surrounding lake area were highlighted as very nice and contributed to an overall lovely outdoor experience.
However, some reviews did point out issues such as the pool being occasionally dirty or too small for the number of guests. There were also instances where the pool was closed for renovations or not accessible, which disappointed several guests. Pool cleanliness was a recurring concern with mentions of green water and algae.
Despite these drawbacks, the pool area’s aesthetics with its beautiful lights at night, made it a pleasant spot for relaxation. The hotel surroundings, including the nice outdoor area and playground, added to the enjoyable experience for families. Overall, the pool at Palazzo Lakeside Hotel received a fair share of praise for its pleasant environment and amenities, despite some operational hiccups.
Palazzo Lakeside Hotel generally receives positive remarks for its family-friendly environment, making it a suitable choice for those traveling with children. Guests appreciate the clean and safe atmosphere, highlighting the playground next to the picturesque lake, which despite the presence of alligators, offers ample play area for children. The kids particularly enjoy the pool during the evening hours from 7pm to 9pm, adding to the fun and engaging experience for younger guests.
The hotel is noted for its family-oriented ambiance, providing a comfortable and accommodating stay for families. The smoke-free and vape-free policy further enhances the appeal for families prioritizing a healthy environment. The courteous and helpful staff also contribute to the overall positive experience, ensuring a pleasant stay for everyone.
However, it's important to note that while the hotel caters well to families with younger children, it may not be as suitable for older kids due to certain restrictions, such as not allowing kids to roam around without parents. The double queen bedrooms, although convenient, might feel cramped if more than four people are sharing the space. Overall, Palazzo Lakeside Hotel offers good value and a welcoming atmosphere for families, making it a great choice for a family stay or a quick family trip.
Palazzo Lakeside Hotel presents itself as a decent option for travelers seeking a budget-friendly stay with a touch of elegance. Though officially rated as a three-star hotel, many guests have found it to offer great value for the price, frequently appreciating the nice and appealing exterior along with the beautiful common areas. The property showcases a beautiful entrance, almost giving it a feel of a more luxurious stay.
Despite its three-star rating and semi-updated older motel buildings, the hotel offers a clean environment that meets expectations for such a rating. It's noted for being a family-friendly establishment with a strict no-smoking policy, adding to its appeal for guests traveling with children.
Customer service, while not always hitting the mark, is generally well received and the hotel's ongoing renovations hint at a promising future. While some guests have mentioned that the rooms and overall hotel experience felt like a standard three-star setting, the affordability and overall adequacy make it a reasonable choice for budget-conscious travelers. It's a solid option for a one-night stay or a family trip, especially when one considers the competitive pricing and satisfactory amenities it delivers.
The outdoor pool at Palazzo Lakeside Hotel is frequently praised for its pleasant and relaxing atmosphere, making it a highlight for many guests. Positioned next to a picturesque lake, the pool area boasts beautiful views, adding to its charming ambiance. The pool itself is consistently described as clean and well-maintained, providing a safe and secure environment for guests.
Though not particularly large, the pool is of a good size and warm, ensuring a comfortable swim. The surrounding area is equipped with adequate pool furniture, creating a cozy spot to unwind. The lakeside setting further enhances the experience with a nice dock area adding to the overall appeal. The hotel’s spacious rooms and the peaceful, quiet pool area contribute to a restful stay.
Guests note the pool's closing time at 9 PM, which ensures a quiet evening environment. The quick and easy access to the pool is another plus. Although there is a mention of the need for additional ice machines and some dissatisfaction with the kids' area, the overall sentiment towards the outdoor pool remains positive. With secure access and ambient surroundings, the pool at Palazzo Lakeside Hotel is a well-regarded feature, ideal for a relaxing break.
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Location
Breakfast
The breakfast experience was particularly enjoyed by families with children loving the variety and the interactive service. Reviewers also frequently highlighted the cleanliness and organization of the breakfast area and the friendliness of the staff serving breakfast.
However, there were also critiques. A few guests felt that the distance to the breakfast area was inconvenient and others mentioned that some items were cold or lacked variety. A common point of contention was that certain breakfast items, such as bacon and eggs, required an additional fee. Several reviewers were not satisfied with pre-plated portions and the lack of self-service options, which sometimes resulted in long waits. Others found the breakfast unremarkable with some describing it as a "joke" or comparing it to a school cafeteria experience.
In summary, while the breakfast at Palazzo Lakeside Hotel received widespread praise for its variety, presentation and value, there were some noted areas for improvement, particularly concerning service efficiency and food temperature. Overall, it remained a significant positive aspect for many guests' stays.
Rooms
However, the experience can be inconsistent. While some rooms are immaculate and beautifully decorated, others have issues such as dirty floors, mold and outdated furniture. Housekeeping services seem to be a recurring problem with rooms not being cleaned daily and reports of dirty linens or unemptied trash. Additionally, issues such as faulty room keys, non-functional elevators and poor sound insulation have been mentioned.
Despite these drawbacks, many guests found the rooms to be good value for money and appreciated the large, comfortable spaces, especially the newly renovated ones. The hotel’s pool, balcony rooms and external areas also received favorable comments. Overall, Palazzo Lakeside Hotel offers potential for a pleasant stay, particularly if cleanliness and recent renovations align with guests' specific room allocations.
Beds
However, there were dissenting voices mentioning beds that were either too firm, too soft or notably squeaky. Issues such as beds being too small for the frames also emerged, along with complaints about stained linens and unpleasant odors. Despite these drawbacks, the general consensus is that the hotel provides a good balance of comfort and affordability.
It's clear that while there may be occasional hiccups, the hotel generally ensures a comfortable sleeping experience, which has left many guests satisfied.
Cleanliness
However, there are multiple reports of specific cleanliness issues, including dirty bathrooms, stained towels and dusty corners. Some guests found dirty floors, encountering leftover trash and hair from previous occupants. Complaints about mold and unpleasant odors were also noted.
The hotel staff receives positive feedback for their friendliness and attentiveness, which likely enhances the overall guest experience despite the reported shortcomings. The updated and tidy facilities, along with convenient location and nice views, are other points in favor of the property.
Overall, while many guests find their rooms and common areas clean and comfortable, inconsistencies in housekeeping standards suggest room for improvement.
Staff
Housekeeping and food service staff, including standout employees like Nidia, Arnelis and Alanis, are noted for their supportiveness and pleasant demeanor. Guests have appreciated their efforts to maintain cleanliness and ensure a pleasant dining experience. The hotel's commitment to customer service shines through with numerous noted instances of staff going above and beyond to assist guests, ensuring comfort and addressing issues promptly.
However, there are a few mentions of areas needing improvement. Some reviews indicate occasional unresponsiveness and unfriendliness from certain staff members. Additionally, language barriers with housekeeping staff and discrepancies in handling customer concerns were noted by a few guests.
Overall, the Palazzo Lakeside Hotel staff is predominantly seen as a significant highlight of guests' stays, contributing to a welcoming atmosphere with their consistent friendliness and dedication to excellent service.
Wi-Fi
Gym
Pool
However, some reviews did point out issues such as the pool being occasionally dirty or too small for the number of guests. There were also instances where the pool was closed for renovations or not accessible, which disappointed several guests. Pool cleanliness was a recurring concern with mentions of green water and algae.
Despite these drawbacks, the pool area’s aesthetics with its beautiful lights at night, made it a pleasant spot for relaxation. The hotel surroundings, including the nice outdoor area and playground, added to the enjoyable experience for families. Overall, the pool at Palazzo Lakeside Hotel received a fair share of praise for its pleasant environment and amenities, despite some operational hiccups.
Family
The hotel is noted for its family-oriented ambiance, providing a comfortable and accommodating stay for families. The smoke-free and vape-free policy further enhances the appeal for families prioritizing a healthy environment. The courteous and helpful staff also contribute to the overall positive experience, ensuring a pleasant stay for everyone.
However, it's important to note that while the hotel caters well to families with younger children, it may not be as suitable for older kids due to certain restrictions, such as not allowing kids to roam around without parents. The double queen bedrooms, although convenient, might feel cramped if more than four people are sharing the space. Overall, Palazzo Lakeside Hotel offers good value and a welcoming atmosphere for families, making it a great choice for a family stay or a quick family trip.
3 Star
Despite its three-star rating and semi-updated older motel buildings, the hotel offers a clean environment that meets expectations for such a rating. It's noted for being a family-friendly establishment with a strict no-smoking policy, adding to its appeal for guests traveling with children.
Customer service, while not always hitting the mark, is generally well received and the hotel's ongoing renovations hint at a promising future. While some guests have mentioned that the rooms and overall hotel experience felt like a standard three-star setting, the affordability and overall adequacy make it a reasonable choice for budget-conscious travelers. It's a solid option for a one-night stay or a family trip, especially when one considers the competitive pricing and satisfactory amenities it delivers.
Outdoor Pool
Though not particularly large, the pool is of a good size and warm, ensuring a comfortable swim. The surrounding area is equipped with adequate pool furniture, creating a cozy spot to unwind. The lakeside setting further enhances the experience with a nice dock area adding to the overall appeal. The hotel’s spacious rooms and the peaceful, quiet pool area contribute to a restful stay.
Guests note the pool's closing time at 9 PM, which ensures a quiet evening environment. The quick and easy access to the pool is another plus. Although there is a mention of the need for additional ice machines and some dissatisfaction with the kids' area, the overall sentiment towards the outdoor pool remains positive. With secure access and ambient surroundings, the pool at Palazzo Lakeside Hotel is a well-regarded feature, ideal for a relaxing break.
Yes, Palazzo Lakeside Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Palazzo Lakeside Hotel.
No, Palazzo Lakeside Hotel doesn't allow dogs.
No, parking facilities aren't available at Palazzo Lakeside Hotel.
Yes, Palazzo Lakeside Hotel has a gym.
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