The Westbury Hotel

Dublin 53.34148300, -6.26141400 , Grafton Street (Show on Map)
8.5
Very Good


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1 room2 guests 1 room, 2 guests
Info The Westbury Hotel in Mayfair was opened in 1955 by the Phipps family, and since then the hotel has expanded tremendously.
Summary of reviewsThe Westbury Hotel in Dublin garners high praise for its exceptional central location and luxurious atmosphere. Situated just off bustling Grafton Street, the hotel offers convenient access to numerous shops, restaurants and city attractions within walking distance. Despite its central positioning, the hotel maintains a serene and peaceful ambiance, providing guests with both tranquility and accessibility. The exceptional service delivered by the friendly and professional staff significantly enhances the overall guest experience.

The breakfast experience at the hotel has received mixed reviews. While many guests commend the quality and enjoy delicious room service breakfasts, some find the cost to be overly high for the amount and quality of food provided. Issues such as individually priced items and specific grievances about food preparation detract from the overall appeal. However, the positive remarks about the food and service predominantly overshadow the criticisms.

Dinner at The Westbury Hotel is highly regarded with dining venues like Balfes and Wilde receiving repeated praise for their excellent food and elegant settings. Guests frequently highlight the quality of dining options and commend the service provided by the staff, despite minor criticisms about availability and specific dishes.

Guest rooms are described as clean, comfortable and well-appointed with many enjoying the spaciousness, decor and high-quality beds. However, some guests express dissatisfaction with the size of the rooms and bathrooms, noting the dated decor and occasional maintenance issues. While the overall sentiment is positive, some aspects fall short of the five-star expectations.

The hotel's commendable cleanliness extends across all areas, including the rooms, lobby, bar and restaurant. Despite minor oversights, the meticulous organization, luxurious ambiance and attentive staff contribute significantly to the positive reviews.

The Westbury Hotel's staff consistently receive accolades for their attentive, accommodating and professional service. The team's friendliness and willingness to go the extra mile create a warm and welcoming atmosphere, greatly enhancing the guest experience.

The beds at The Westbury Hotel are often described as extremely comfortable with guests enjoying restful nights thanks to the high-quality mattresses and pillows. While a few reviews mention inconsistency regarding bed firmness, the general satisfaction with the bedding remains high.

The hotel's five-star rating and luxurious ambiance garnered mixed feedback. While many guests feel the hotel provides a high-end and luxurious stay, others believe it falls short of five-star standards due to outdated rooms and facilities. Despite this, the hotel maintains a reputation for combining stylish decor with classic luxury, offering an opulent and grand environment.

Overall, The Westbury Hotel is celebrated for its prime location, luxurious feel, exceptional service and comfortable accommodations, making it a top choice for travelers seeking both convenience and luxury in Dublin.
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Luxury Hotel
The Westbury, part of the prestigious Leading Hotels of the World, is strategically located off Grafton Street, known for shopping and vibrant atmosphere. It was voted the #1 Hotel in Ireland by Condé Nast Traveler 2020 Readers' Choice Awards. The hotel provides luxury and is near Trinity College and St Stephen's Green.

Hotel Taking Steps Towards Sustainability
The Westbury Hotel, a part of The Doyle Collection, showcases a robust commitment towards sustainability and social responsibility, with a mission strongly influenced by the UN's Sustainable Development Goals. The hotel aspires to reduce its carbon emissions by 2030 through innovation, progress, and discovery. Passionate about learning and sparking conversations, the hotel is committed to empowering team members and driving positive change, thereby preserving our planet and communities for future generations.

The hotel has set ambitious sustainability goals, ranging from eliminating single-use plastic in bedrooms to achieving prestigious accolades for its green efforts, such as Gold for Green Tourism and Eco Smart Platinum status from Greengage. Behind the scenes, the hotel is consistently working towards a greener future, implementing several initiatives including powering its luxury hotels with renewable energy and tree planting. In addition, the hotel prioritizes sourcing high-quality local ingredients from responsible suppliers, ensuring that guests can enjoy artisan produce, memorable wines, and ethically made spirits. The hotel's commitment to sustainability has also been acknowledged by Green Tourism and Greengage, and the hotel proudly holds certifications from both of these globally recognized sustainable tourism programs.

Hotel for Honeymoon
The Westbury Hotel is a 5-star property in the city center. It provides luxurious accommodations and is in the midst of everything with a great bar. It is a popular choice for romantic getaways.

Family Friendly Hotel
All children are welcome, children under 2 years old stay for free when using existing beds.

Romantic Hotel
Located on Grafton Street, The Westbury Hotel offers luxurious accommodations and a stylish atmosphere. Its central location and exceptional service make it a desirable destination for a romantic escape.

Business Hotel
Located on Grafton Street, The Westbury Hotel offers luxurious accommodations and meeting facilities. Its central location and business-friendly services cater to corporate guests. The hotel's elegant design and professional atmosphere are ideal for business engagements.

Accessible Hotel
Facilities for disabled guests and a lift are available at the hotel.

Hotel with EV Charging Stations
The Westbury Hotel offers electric vehicle charging. This service is available subject to availability and at an additional charge.

5-Star Hotel
The 5 star hotel now features 246 bedrooms where guests can be pampered with unique amenities and exceptional service.

Hotel near Nightlife Spots

Hotel with Parking

EV charging stations  


Room Types
Deluxe King Room A spacious room with a king-size bed, a dedicated work area and designer furniture. It includes US and European power sockets, a Nespresso coffee machine and a 32-inch flat-screen TV.

Studio Suite With a 6 foot four-poster bed and panoramic views of Dublin city. It has dedicated work area, also featuring a 42-inch flat-screen TV and media hub.

Classic King Room With Irish woven-wool carpets, this room features free Wi-Fi, a 32-inch flat-screen TV, media hubs for DVD players and game consoles and a Nespresso coffee machine. The en suite bathroom offers bathrobes and Aromatherapy Associates toiletries.

Classic Twin Room Spacious room with a 32-inch flat-screen TV and a Nespresso coffee machine.

Deluxe Twin Room This room comes with 2 queen-size beds. It includes US and European power sockets, a Nespresso coffee machine and a 32-inch flat-screen TV.

Signature Suite This Junior Suite features a spacious and elegant living area with working area, a 42-inch flat-screen TV, a media hub, US and European ports, and a Nespresso machine. There is a king-size bed and a spacious luxury bathroom which features an elegantly crafted roll-top bath and a walk-in shower.

Westbury King This front facing room has a minibar, air conditioning and bathrobe.

Luxury Suite King Bed This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.

Terrace Suite This suite with spacious Terrace features an elegant living area with working area, a 42-inch flat-screen TV, a media hub, US and European ports, and a Nespresso machine. There is a king-size bed and a spacious luxury bathroom which features an elegantly crafted roll-top bath and a walk-in shower

Guest Reviews
8.5
Very Good
Location
The Westbury Hotel enjoys an enviable position in the heart of Dublin, lauded by guests for its exceptional and central location. Nestled just off the bustling Grafton Street, the hotel offers not only proximity to a plethora of shops, restaurants and main pedestrian areas but also the convenience of easily dropping off shopping bags. Visitors can effortlessly explore the city's top attractions within walking distance, making it an ideal base for exploring Dublin's finer offerings.

Guests repeatedly highlight the serene and peaceful atmosphere despite the hotel's central position, emphasizing an unmatched blend of tranquility and accessibility. The hotel's ambiance and superb facilities, alongside its beautiful and spacious interiors, elevate the guest experience. The staff are frequently noted for their friendliness, professionalism and exceptional service, contributing significantly to the overall positive impression.

The Westbury Hotel is characterized by an idyllic setting that brings together convenience, luxury and top-tier service, firmly establishing it as a prime choice for travelers seeking both comfort and a central location in Dublin.

Breakfast
The breakfast experience at The Westbury Hotel receives mixed reviews with a variety of opinions on both quality and value. Many guests commend the breakfast as excellent, fabulous and even amazing, often highlighting the delicious food and exceptional service. Specific mentions of room service breakfast being particularly enjoyable further enhance these positive impressions.

However, some guests express dissatisfaction, notably regarding the high cost with many feeling that breakfast was overpriced considering the amount and quality of food provided. Issues such as individually priced items, lack of breakfast inclusion with a pricey room and specific grievances about undercooked or burnt items contribute to a less favorable perception.

Several reviews mention that breakfast did not meet the expected standard for a hotel of its caliber with complaints about basic options, meager buffets and delays in service. Guests also note logistical issues such as limited seating in the restaurant and mistakes in orders. Overall, while many guests find the breakfast offering enjoyable, others experience disappointment, particularly with the value for money and overall execution.

Dinner
Guests of The Westbury Hotel have shared a variety of dining experiences with the majority highlighting positive aspects. The hotel's dining venues, including Balfes and Wilde, received repeated praise for their excellent food and elegant settings. Many guests enjoyed great dinners, describing Balfes as offering one of the nicest steaks they've had in a long time and Wilde as a cozy and classy restaurant with lovely surroundings. The food and beverage facilities were frequently noted as exceptional with guests appreciating the very good dining options available.

However, not all feedback was perfect; one review mentioned a disappointing experience at Wilde and another noted the lack of suitable food options after 9.30 PM on their first night. Additionally, minor criticisms included a "very average" club sandwich. Despite these few drawbacks, the service in areas such as the Sidecar Bar was appreciated, contributing to an overall enjoyable dining experience at the hotel.

Rooms
In the heart of the city center, The Westbury Hotel offers a mixed experience when it comes to its rooms. On the positive side, many guests have praised the rooms for being clean, comfortable and well-appointed. Words like spotless, tidy and immaculate often surface in the praise. Certain rooms have also been highlighted for their spaciousness and beautiful decor, providing a quiet and peaceful retreat. Multiple guests found their rooms to be cosy with some mentioning high-quality beds and lovely big showers.

However, there are notable downsides. A recurring complaint concerns the size of the rooms, which many found to be modest, particularly the bathrooms. Some rooms appear dated with old-fashioned decor, stained carpets and other signs of wear and tear. Guests also noted issues such as small and cramped spaces, noisy environments and occasionally defective heating or telephones. Seasonal discomfort was highlighted, especially regarding the heat during the summer months. There were mentions of a lack of luxury and modern amenities, falling short of the five-star experience some guests expected.

The overall impression conveys a blend of charm and needed improvements, suggesting that while some will find comfort and satisfaction, others may be left wanting more from this central city hotel.

Beds
The Westbury Hotel is widely praised for its comfortable beds, which many guests found to be extremely cozy and a highlight of their stay. Words like "incredibly comfortable" and "exceptionally comfy" frequently appear in the reviews with some guests noting the great comfort of both the mattresses and the pillows. While a few reviews mention issues with the mattresses being too soft or old, these concerns seem to be outweighed by the general satisfaction with the bedding.

However, there are mentions of some inconsistencies, such as beds that were a bit firm or composed of two singles pushed together. Despite these minor drawbacks, the overall sentiment is positive with many guests enjoying restful nights thanks to the comfortable accommodations. Additionally, the hotel's staff receive high marks for being helpful and professional, which further enhances the pleasant experience at The Westbury Hotel.

Cleanliness
The Westbury Hotel boasts impressive cleanliness and comfort across its facilities. Guests frequently highlight the tidy, comfy and extremely clean rooms. The overall environment, from the rooms to the lobby, exudes a sense of luxury and meticulous organization, making it well worth the expenditure. The hotel's bar, reception and restaurant areas are also praised for their gorgeous aesthetics.

While there are mentions of smaller and darker bathrooms and a few minor oversights like dust on night tables and rubbish in the bathroom bin, these instances appear to be exceptions rather than the norm. The attentive yet non-intrusive staff, alongside the cozy atmosphere and fantastic service, significantly enhance the guest experience. Despite a few punctuality issues with room readiness and a minor lighting problem in the shower, the incredible location, luxurious ambiance and exceptional cleanliness of The Westbury Hotel continue to garner positive feedback from visitors.

Staff
The Westbury Hotel has received high praise for its exceptional staff. Guests consistently describe the team as attentive, accommodating and highly professional. Many reviews highlight the staff’s friendliness, helpfulness and willingness to go the extra mile to ensure a comfortable stay. The service is often described as excellent with numerous mentions of the staff being attentive to guests’ needs and providing outstanding customer service.

Visitors have noted that each staff member is welcoming and pleasant, contributing to the overall warm atmosphere of the hotel. Specific mentions of helpful doormen, friendly valet parking attendants and efficient front desk service suggest a consistently high level of service across various departments.

While a few reviews mentioned that the staff seemed overwhelmed during busy times and isolated instances of confusion with billing were noted, these appear to be exceptions rather than the rule.

Overall, the staff at The Westbury Hotel consistently receive accolades for their courteous and kind demeanor, enhancing guests' experiences with their attention to detail and genuine hospitality.

5 Star
The feedback on The Westbury Hotel presents a mixed bag of experiences regarding its five-star rating, facilities and services. Many guests highlighted a seamless five-star experience from start to finish, praising the high-end ambiance and luxury feel of their stay. However, a significant number of reviews indicated that the hotel falls short of its five-star claims. Common complaints include outdated rooms and facilities that are in need of renovation to meet the expected standards, such as inconvenient bathroom setups and malfunctioning smart TVs. Additionally, guests frequently mentioned disappointment with the price-value ratio and unexpected additional costs, such as breakfast not being included in the already substantial room rates. The hotel's current state appears to rely heavily on its reputation rather than providing consistent five-star experiences.

Luxury
The Westbury Hotel is an embodiment of old-world charm and luxury with an atmosphere that exudes comfort and opulence. Guests commonly describe the environment as beautiful and grand, combining both stylish decor and elegance. The hotel successfully blends modern freshness with classic luxury, making it feel both up-to-date and timeless. Renowned for its amazing food, a stay at The Westbury Hotel is often deemed worth every penny. With its dedication to maintaining a luxurious environment and pride in being a five-star establishment, it's clear that this very beautiful hotel lives up to its esteemed reputation.


No, The Westbury Hotel doesn't have any pool.

No, a spa isn't available at The Westbury Hotel.

No, The Westbury Hotel doesn't allow dogs.

Yes, parking facilities are available at The Westbury Hotel.

No, The Westbury Hotel doesn't have a gym.

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