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Encanto Acapulco

Acapulco , Jacque Costeau, 51 Fracc Brisas Marques (Show on Map)

9.1

Excellent

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1 room2 guests 1 room, 2 guests

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Info Occupying an ultramodern, hilltop complex with panoramic views over the ocean, this chic, design hotel is just 8 km away from Playa Majahua beach. Guests will find themselves in a suite or villa designed to showcase the sea with a private terrace.

Summary of reviewsEncanto Acapulco is a highly recommended hotel that offers breathtaking views of Acapulco Bay and the sea. The pool area is beautiful and perfect for relaxation and the breakfast is considered the best in Acapulco with extraordinary cuisine and freshly baked bread. The dinner options are also excellent with exquisite flavors and a must-try for guests. The spacious rooms with fantastic views of the bay and private pools in some villas are highly praised, despite some maintenance issues. The hotel's cleanliness is impeccable with constant disinfection and high safety measures. The staff is exceptional, providing amazing and friendly service, making guests feel cared for and welcome throughout their stay. The pool area is described as amazing and beautiful, although some guests have noted that the water temperature is too cold. Encanto Acapulco is a little paradise that has exceeded guests' expectations and is truly an extraordinary place to visit.
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Categories

Boutique-style Hotel

Elegant, modern and stylish, Encanto Acapulco is a design boutique hotel that offers suites and villas which emphasize the natural elements and create a relaxing space for reflection and pause for every guest. An invigorating spa and fine dining options are also available for guests to enjoy.

Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Infinity Pool Panoramic View Pool Private Pool Outdoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

5-Star Hotel

Hotel with Infinity Pool

Hotel with Outdoor Pool

Hotel with Private Pool Rooms

Hotel with Panoramic View Pool

Room Types

King Suite with Balcony Features a flat-screen LCD TV, iPod docking station and view of the sea.

Double Suite with Balcony Features a flat-screen LCD TV, iPod docking station and view of the sea. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests.

Corner Suite Features a terrace with view of the sea, flat-screen LCD TV and iPod docking station.

Pool Villa Features a flat-screen LCD TV, iPod docking station and terrace with private pool.

Presidential Suite The unit offers 1 bed.

Queen Suite The unit has 1 bed.

About Encanto Acapulco

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Guest Reviews

9.1

Excellent

Location

Encanto Acapulco is a hotel beautifully situated in the mountains with stunning views of the bay and sea. The pool area is also beautiful and perfect for relaxation. Although the beach is a bit far to reach on foot, the lovely view compensates for it. Many guests have also emphasized the super location of the hotel, despite being in an unattractive area. Overall, if you are looking for a place with breathtaking views and a tranquil atmosphere, Encanto Acapulco is definitely worth considering.

Breakfast

One of the highlights of staying at Encanto Acapulco is the breakfast. According to guests, it is the best breakfast they have ever experienced in Acapulco. The food is great with some describing the cuisine as extraordinary. The freshly baked bread is particularly delicious. Despite one review mentioning slow service, overall, guests rave about the breakfast being a first-rate experience. The excellent cuisine is matched with attentive and friendly staff, making for an unforgettable start to the day.

Dinner

Guests have praised the dinner options at Encanto Acapulco's restaurant for its excellent cuisine and exquisite flavors. While some have noted delayed service and a lack of organization in reservations during dinner, the food itself has received high marks from guests who have dined at this establishment. The only complaint has been about the lighting, which some feel needs improvement for a better dining experience. Additionally, guests have noted that the entire menu is available to order for room service, allowing for a comfortable and private dining experience. Overall, the meals at the restaurant have been described as "muy bueno" and "excellent", making it a must-try for guests.

Rooms

Encanto Acapulco offers beautiful views of Acapulco Bay and the sunset, making it a highly recommended destination. Guests have praised the spacious rooms with fantastic views of the bay and private pools in some villas. The decor of the rooms has also been appreciated. While some guests have mentioned maintenance issues, they still appreciate the privacy and comfort of the rooms. The hotel's pool has also been highly recommended by guests. Despite some issues with the air conditioning and some knobs being hard to open, guests have praised the high standards of sanitation and safety protocols. The lack of furniture to organize personal belongings has been mentioned, but there are spacious terraces in some rooms for relaxation. Overall, Encanto Acapulco offers a comfortable and beautiful stay with excellent amenities.

Cleanliness

The Encanto Acapulco hotel is a great choice for travelers who prioritize cleanliness during their stay. Numerous guests have praised the impeccable and constant disinfection of the rooms, which also boast high safety measures to protect guests' health. Beyond the rooms, guests have also praised the general cleanliness of the entire hotel, remarking that all facilities are well-maintained, very clean and tidy. Although there are some small imperfections in the hotel's infrastructure, such as humidity on walls and old towels, overall guests can expect an excellent level of cleanliness during their stay.

Staff

Encanto Acapulco boasts an exceptional staff that provides amazing and friendly service. From the moment you arrive, you feel welcomed into what promises to be the best vacation. The maintenance staff, including Gustavo, are excellent at ensuring everything is in tip-top shape. While there were a few isolated cases where the check-out staff overcharged, attention from all other staff was excellent. The hospitality is top rate and guests can enjoy the excellent view of their surroundings. Personal attention and exceptional service are guaranteed from every staff member, as highlighted in numerous guest reviews. Despite some isolated slow service, the majority of guests appreciate the good food and excellent service from the staff, who are always kind and attentive to their needs. From the meseros to the Terrace staff, the personal attention and commitment to service are unmatched. Overall, the staff at Encanto Acapulco is incredible, making guests feel cared for and welcome throughout their stay.

Pool

Guests who have stayed at Encanto Acapulco have praised the hotel's pool area, which is described as "amazing," "beautiful," and "splendid." Trees growing inside the pool area provide refreshing shade, adding to the relaxing atmosphere. However, some guests have noted that the water temperature in the pool is too cold with some even describing it as "ice-cold." Furthermore, a few guests have reported that the private pools in the villas are not heated and also suffered from maintenance issues. Despite these minor complaints, guests generally appreciate the pool area's beauty and relaxing atmosphere.

5 Star

Encanto Acapulco is a little paradise that guests have been raving about, receiving an exceptional rating from numerous visitors. Guests who have stayed at the hotel have described their experience as marvelous, miracle stay and out of this world. The hotel stands out from others in Acapulco, earning the title of "Best Hotel" by satisfied guests. The facilities and services provided by Encanto Acapulco are superb with guests loving the delicious food and exceptional attention from staff. Visitors have mentioned that staying at this hotel is worth it and described it as a literal "miracle." Encanto Acapulco has exceeded guests' expectations and is truly an extraordinary place to visit.

Yes, Encanto Acapulco has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Private Pool, Outdoor Pool.

Yes, a spa is available at Encanto Acapulco.

No, Encanto Acapulco doesn't allow dogs.

Yes, parking facilities are available at Encanto Acapulco.

Yes, Encanto Acapulco has a gym.

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