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Summary of reviewsHostellerie Saint Benoît, located in a picturesque and tranquil part of France, serves as an excellent base for exploring the region's many attractions, including the charming village of Saint Guilhem le Désert and the stunning Hérault gorges. The hotel’s setting offers a perfect blend of peaceful natural surroundings and accessibility to city life, earning considerable praise from guests who value tranquility and proximity to tourist sites. The beautiful exteriors, which include a large swimming pool, garden and veranda, further enhance the serene ambiance.
The breakfast at Hostellerie Saint Benoît generally receives positive remarks for its hearty and fresh offerings, particularly its pastries, bread and jams. While there are some criticisms regarding variety and cost, the overall sentiment is favorable with appreciation for local and seasonal products. However, improvements could be made by incorporating more local flavors and enhancing the value for money.
Dinner experiences are mixed with the most common critique being the limited set menu and the restaurant's frequent closures. When available, guests often commend the quality and hearty servings of the meals. Specific praise is directed towards the chef’s surprise meals and desserts, even though some find the ingredients to be lacking in freshness. For variety seekers, the nearby village restaurant can serve as a convenient alternative.
The rooms at Hostellerie Saint Benoît are described as comfortable, spacious and clean, providing a quiet retreat despite being somewhat outdated. Positive mentions include terraces overlooking the pool and amenities like a good-sized fridge. However, the aging facilities, old decor and issues with cleanliness in some instances, especially in bathrooms, highlight a need for renovation.
Cleanliness at the hotel receives mixed reviews. Many guests note the indoor facilities, rooms and common areas are well-maintained and tidy. Nevertheless, there are significant concerns about overall thoroughness, especially regarding the outdoor pool and its surroundings, which some describe as poorly maintained and dirty.
The staff at Hostellerie Saint Benoît consistently receive high praise for their friendliness, helpfulness and professionalism. Guests particularly appreciate the warm and efficient service, contributing positively to their overall stay.
However, the hotel's wifi service has been widely criticized for its poor connectivity, frequent dropouts and insecure network, indicating a need for substantial improvements in this area.
The outdoor pool is both a highlight and a drawback. While it is appreciated for its size, beauty and relaxing environment, issues like unclean water, algae and inadequate maintenance detract from the experience.
Parking facilities are commendably convenient, offering ample and secure spaces, adding to the overall ease of stay.
Bedding quality receives mixed feedback with many guests noting comfort and good quality mattresses, although some criticisms involve thin bedspreads and smaller bed sizes.
In summary, Hostellerie Saint Benoît is highly regarded for its excellent location, beautiful surroundings and friendly staff. While there are several positive aspects, notably the breakfast and bedding, some areas, particularly the pool maintenance, room facilities and wifi service, need attention to elevate the guest experience further. Show more
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Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
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Hotel with Outdoor Pool
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Guest Reviews
6.8
Rated
Location
Nestled in a picturesque and serene part of France, Hostellerie Saint Benoît boasts a prime location that makes it an ideal base for exploring the region's many attractions. Guests appreciate the hotel's proximity to the charming village of Saint Guilhem le Désert and the stunning Hérault gorges, both just a short drive away. The hotel is also conveniently situated near several other tourist sites such as the Clamousse cave and Les Baux in Provence, making it perfect for sightseeing enthusiasts.
The hotel is well-positioned to offer both tranquility and accessibility, being located in a quiet, peaceful area yet close enough to the city center and downtown. This balance allows guests to enjoy a restful stay surrounded by nature without being too far from the vibrant village life. The immediate surroundings, including beautiful exteriors with a large swimming pool, garden and veranda, contribute to the peaceful ambiance that visitors highly commend.
The location's ease of access is another highlight, facilitating visits to numerous nearby tourist sites. Additionally, the hotel interior, especially the ground floor decor, adds to the charm and comfort of staying at Hostellerie Saint Benoît. Guests mention that the hotel's geographical positioning is excellent for discovering the wider region and all it has to offer.
Coupled with the fantastic service and welcoming atmosphere provided by the staff, the hotel's location affirms its reputation as a top choice for travelers eager to explore this fantastic part of France while enjoying a relaxing and friendly environment.
Breakfast
Hostellerie Saint Benoît has garnered mixed reviews for its breakfast offerings, yet positive aspects prevail. Guests frequently commend the breakfast for being hearty, generous and featuring very fresh pastries, bread and jams. The variety, though sometimes criticized, is appreciated by many who find the selection abundant, from fresh croissants to a range of breads.
The helpful and friendly staff also receive praise for their welcoming demeanor, contributing positively to the breakfast experience. Patrons highlight the presence of local and seasonal products, albeit noting room for improvement in incorporating more local flavors. Despite some criticisms concerning the value for money, the freshness and satisfactoriness of certain items like pastries and bread are recurrent positives.
However, a few reviews indicate dissatisfaction with the breakfast's relative cost and quality, describing it as overpriced with limited options. Specific negative points include industrial products, diluted juices and a lack of variety such as local cheeses and fresh fruits. Instances of poor presentation, like leftover bar remnants around the pool, were also mentioned.
Overall, while there are areas for enhancement, the breakfast at Hostellerie Saint Benoît is generally well-received, especially for its fresh and hearty components.
Dinner
Hostellerie Saint Benoît receives mixed feedback regarding its dinner options. The most common critique is the lack of variety with only a single set menu offered in the evening. This has been noted as contrary to what is presented on the hotel's website and leads to some guests feeling as if they are dining in a cafeteria. The absence of choices, combined with the restaurant being frequently closed, has left some visitors disappointed.
On the positive side, when the restaurant is open and functioning, guests frequently commend the quality of the dinner. The chef's surprise meals are particularly appreciated and the hearty servings do not go unnoticed. Some mention that the food is good with specific praise for the salad and desserts. However, there are concerns about the freshness and quality of the ingredients with some guests describing the dinner as overpriced and not up to their expectations.
For those unable to dine at the hotel, there is a nearby village restaurant approximately five minutes away that can be a convenient alternative. Overall, while the set menu can be a hit or miss, those who are not particular about variety and enjoy hearty, pre-planned meals might find the dining experience satisfactory at Hostellerie Saint Benoît.
Rooms
Hostellerie Saint Benoît offers a range of rooms that visitors describe as comfortable, spacious and clean with some featuring terraces overlooking the pool. The rooms often come with amenities like a good-sized fridge and, despite being basic, they provide a quiet and peaceful environment. However, the hotel’s age is evident in various aspects of the room facilities.
Many guests have noted that the rooms are outdated with worn-out furniture and dated decor. Some specific concerns include dim lighting, lack of air conditioning and issues with power outlets and door locks. Bathrooms have received particular criticism for being old and not well-maintained with issues like mold, poorly draining sinks and broken fixtures. Cleanliness is another concern with several guests pointing out dust, spider webs and general lack of thorough cleaning.
For those staying on a budget, the hotel does offer a budget-friendly experience with the basic comforts one might need, although it’s clear that a refresh and renovation would greatly benefit the overall guest experience. Despite these drawbacks, guests appreciate the calm environment and the professionalism of the staff, who are noted for their kind and efficient service.
Beds
Hostellerie Saint Benoît has received mixed reviews regarding their beds, but many guests have noted positive aspects. A number of travelers have praised the hotel for its comfortable and perfect bedding, as well as the quality of their mattresses. Guests also mentioned the availability of large beds, which added to their comfort. However, there were some mentions of poor quality bedding and outdated rooms and bathrooms. Specific criticisms included the presence of thin bedspreads and some beds being described as tiny or too small with one particular bed size (140) being highlighted as hard and small. Concerns were also raised about the absence of sheets or duvets and the occasional use of thin sheets. There were isolated comments about a stained pillow and the third bed sometimes being a simple camping bed. Despite these drawbacks, the overall quality of the bedding seemed satisfactory to many guests.
Cleanliness
Hostellerie Saint Benoît presents a mixed experience, particularly concerning its cleanliness. Many guests have commented positively on the cleanliness of the hotel with praises for clean rooms, bedding, towels and the general upkeep of indoor facilities. Reviewers often highlight the clean atmosphere of the establishment and commend the hotel's efforts in maintaining a neat and tidy interior environment, describing it as very clean and cozy.
However, there are notable issues that detract from the overall experience. Complaints about dirty rooms, dusty areas and poorly maintained outdoor spaces, including the pool and its surroundings, are prevalent. Specific concerns such as mold in the bathrooms, dirty door handles and superficial cleaning practices suggest a lack of thoroughness. Reviewers have pointed out hygiene problems with issues ranging from dirty trash cans to remnants from previous occupants.
While some visitors commend the interior cleanliness and cozy ambiance, the same level of care does not extend to the exterior and common areas, reflected in critiques about the dirty and neglected pool and insufficient maintenance. Guests expect better attention to detail and a more consistent cleaning standard throughout the premises.
Staff
Hostellerie Saint Benoît consistently receives praise for its exceptionally friendly and welcoming staff. Guests frequently mention the warm and helpful nature of the team with specific recognition given to their practical advice and attentive service. The reception consistently receives positive comments, highlighting a very friendly welcome from both young and seasoned staff members. Guests have expressed gratitude for the kindness and professionalism displayed and the owners also receive commendation for their engagement and supportive demeanor. Despite a few negative remarks about staff demeanor, the overwhelming sentiment is that the personnel are dedicated, efficient and committed to ensuring a pleasant stay. A minor comment about the need for room updates contrasts sharply with the overall positive experience provided by the hotel's attentive and kind staff.
Wi-Fi
Guests at Hostellerie Saint Benoît have expressed their concerns regarding the hotel's wifi. Many noted problems such as intermittent connectivity, frequent dropouts and the necessity to repeatedly redo the registration process. Some mentioned that they couldn't connect to the wifi at all and the network was often described as insecure and unreliable. Better wifi infrastructure is a common suggestion among reviewers, pointing to a need for significant improvements in this area.
Pool
The reviews of the pool at Hostellerie Saint Benoît are highly mixed with several positive remarks emphasizing its size, beauty and the pleasant, relaxing environment it provides. Guests appreciate the large and beautiful swimming pool, describing it as a top feature of the hotel. The pool area itself is often highlighted as a nice and calming spot with some reviewers noting its cleanliness and good maintenance.
However, these positive experiences are overshadowed by numerous concerns. Many guests have criticized the pool for not being clean with specific mentions of cloudy water, insufficient chlorine and an overall lack of maintenance. Some reviews report issues like algae in the water, a greenish tint and even murky conditions. There are also complaints about the pool being empty or under maintenance during their stay, making it unusable for swimming. The surrounding area of the pool has also faced criticism for being neglected and dirty.
Additionally, logistical aspects such as restricted access hours and the appearance of the pool area compared to online photos have been points of dissatisfaction for some guests. Despite the beautiful setting and initial appeal, the inconsistency in maintenance and cleanliness appears to be a significant drawback for visitors counting on a premium swimming experience.
Parking
Hostellerie Saint Benoît offers a variety of convenient parking options, making it an excellent choice for travelers with vehicles. Guests have highlighted the availability of large and ample parking areas, ensuring there's no problem finding a spot. Additionally, there are dedicated spaces for motorcycles and the parking within the establishment is a notable feature. The parking is secure and free, adding to the overall convenience. Although there was a mention of parking being cluttered, the overall sentiment is positive with private and ticketed parking options also available.
Outdoor Pool
The outdoor pool at Hostellerie Saint Benoît receives high praise from guests for its beautiful aesthetics and pleasant views. It is consistently described as nice, relaxing and very clean. The pool's proximity to the hotel enhances the overall convenience, making it a favored feature for many visitors. The pool's beautiful exteriors also contribute to the charming atmosphere, offering a serene setting for relaxation.
Yes, Hostellerie Saint Benoît has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hostellerie Saint Benoît.
Yes, Hostellerie Saint Benoît welcomes dogs.
No, parking facilities aren't available at Hostellerie Saint Benoît.