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The Merchant Hotel

Belfast , 16 Skipper Street (Show on Map)

9.2

Excellent

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1 room2 guests 1 room, 2 guests

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Info A 5-star, award-winning hotel at the heart of the historic centre of Belfast.

Summary of reviewsThe Merchant Hotel is a luxurious and opulent hotel located in the heart of Belfast, making it the perfect base for exploring the city. Guests rave about the hotel's fantastic facilities, including the beautiful breakfast room, fine dining options and luxurious spa facilities. The staff are exceptional, providing helpful and professional service throughout the hotel. The hotel's historic significance is evident in its stunning architecture and old world decor, adding to the overall luxurious experience. While some guests had minor criticisms, such as issues with cleanliness or noise from nearby bars, the overwhelming majority of reviews are highly positive with guests describing The Merchant Hotel as a 5-star experience that they can't wait to return to.
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Categories

Boutique-style Hotel

The essence of luxury and elegance at the historic Cathedral Square.

Luxury Hotel

Enjoy deep soaking bathtubs and a rooftop terrace at this luxury Cathedral Quarter hotel.

Hotel near Golf Courses

The Merchant is ideally located near some of the most well-known golf courses in Belfast and offers special services for golf players.

Historic Hotel

An architectural marvel, built in 1857, at the heart of Belfast's historic, mercantile centre.

Hotel with Spa

Luxurious hydrotherapies, thermal therapies, caviar facials and signature treatments based on ancient techniques and performed by qualified professionals.

Family Friendly Hotel

All children are welcome, children under 5 years old stay for free when using existing beds.

Romantic Hotel

All of the elegantly appointed rooms of this romantic hotel are decorated with original artwork.

Hotel near Nightlife Spots

The hotel has 3 restaurants and a nightclub.

Accessible Hotel

Facilities for disabled people are available.

Hotel with Gym

The Gymnasium is a renowned gym featuring state of the art facilities, panoramic city views plus a fabulous thermal area.

5-Star Hotel

Winner of prestigious AA Hospitality Awards at the heart of Belfast city, the Merchant is a 5-star hotel which combines a victorian atmosphere with a modern style.

Hotel for Honeymoon

Business Hotel

Room Types

Deluxe Double / Twin Room With velvet throws, silk curtains and both antique and bespoke furnishings, this luxurious room also has original artwork and an en suite bathroom with a rain shower, heated anti-steam mirror and marble walls. There is a choice of 2 queen-size beds or 1 king-size bed. Deluxe rooms can be configured with 2 queen-size beds or 1 king-size bed. Bed preference can be stated in the Special Requests box at the time of booking, subject to availability.

Suite Spacious rooms featuring marble bathrooms with rain showers and free standing roll top baths. Two feature an antique fireplace and another has a Victorian mahogany four-poster bed.

Deluxe Double Room A seating area with a flat-screen TV, a desk and a private bathroom are provided in this spacious double room. The unit offers 1 bed.

About The Merchant Hotel

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Guest Reviews

9.2

Excellent

Location

The Merchant Hotel is the perfect base for exploring Belfast with an excellent and unbeatable location right in the heart of the city centre. It is within walking distance of most of the main tourist attractions, as well as various restaurants, shops and bars. The hotel is beautifully decorated for Christmas with close proximity to the Christmas markets. Guests have praised the location as ideal, perfect and great with some noting that it is in an interesting and very central location. While some guests felt the location was lovely but lacking in a few nice restaurants nearby, others described it as close to pubs and restaurants with lots of lovely bars and restaurants nearby. Overall, the location of The Merchant Hotel is highly recommended for those visiting Belfast.

Breakfast

The breakfast at The Merchant Hotel is a must-try during your stay. Guests raved about the delicious and beautifully presented food with a vast menu and excellent choice for breakfast. The breakfast room itself was also a highlight for many with some describing it as the best part of their stay. The quality of the food was consistently described as superb, amazing and even the best some guests have had in a hotel. The staff were incredibly friendly and efficient, making for a comfortable breakfast experience. Some guests even received complimentary upgrades and birthday gifts during breakfast. However, there were some minor criticisms, such as tables not being cleared quickly enough and some guests waiting too long for a table. Additionally, a few guests felt that the breakfast was too expensive for what was served. Overall, The Merchant Hotel's breakfast was fantastic with excellent food and service in beautiful surroundings. Be sure to try the eggs Benedict or pancakes and don't miss out on the pastries and coffee.

Dinner

If you're looking for a memorable dining experience during your stay at The Merchant Hotel, you won't be disappointed. Guests rave about the fine dining and beautiful bar with one even calling the food at the jazz bar "amazing." The dinner options might be described as a little saucy, but that shouldn't deter you from indulging in the impeccable cuisine. And if breakfast is more your style, you'll find it just as fantastic as the evening meal. In fact, some guests were impressed by the food at both breakfast and the charming Berts restaurant. No matter when you visit, you'll be treated to delicious fare that will make your stay even more memorable. And don't forget to try a cocktail at the amazing cocktail bar!

Rooms

The Merchant Hotel offers spacious and opulent rooms that have a Victorian or Art Deco decor. While some guests found their rooms to be a bit tired or dated, others were enamored with the ornate furnishings and comfortable beds. The service and cleanliness of the rooms received high praise, though some guests noted that their room lacked natural light or was a bit noisy. Overall, the hotel's beautiful architecture and accommodating staff received many compliments and while some guests had issues with dust or lack of amenities, the hotel's stunning decor and sizeable rooms left many with an enjoyable and comfortable stay.

Beds

The Merchant Hotel boasts of the most comfortable beds you'll ever sleep on, according to rave reviews from past guests. The great view from the hotel rooms may take a backseat to the incredible comfort of the beds. The hotel features really big and comfy beds that guarantee a good night's sleep. The suites are particularly noteworthy with one guest describing the bed as the comfiest they've ever slept in. While most guests loved everything about the hotel, some felt that the pillows could use some improvement. The only downside mentioned was the size of some of the beds, as a few guests would have preferred king-sized ones. Overall, The Merchant is a very comfortable hotel with plenty of room and very comfortable beds.

Cleanliness

The Merchant Hotel is a stunning hotel with top class service and beautiful interiors. Though some guests had issues with the cleanliness of their rooms, the excellent cleaning staff and attention to detail on everything from cutlery to the shower ensured that most found their rooms to be clean and comfortable. However, some guests did report finding a lot of dust in their rooms and a few even had issues with clogged sinks and broken tiles in the bathroom. While the spa area could have been cleaner, the staff were friendly and welcoming throughout the hotel, making for an overall great stay.

Staff

The staff at The Merchant Hotel are truly exceptional with many guests praising their helpfulness, knowledge and professionalism. From friendly door staff and reception to bar staff who are occasionally lacking, the warm and welcoming atmosphere is undeniable. Many guests specifically mentioned the staff's willingness to go the extra mile with special mentions for Nathalie and James for their exceptional service. The hotel's luxurious decor is only enhanced by the attentive and accommodating staff, who are highly trained and efficient. While there were some isolated negative experiences with staff attitudes, these were far outweighed by the overwhelmingly positive reviews. Overall, guests agreed that the staff were a major asset to the hotel and contributed greatly to their pleasant and enjoyable stays.

Spa

Guests of The Merchant Hotel have been raving about their experiences at the hotel's luxurious spa facilities. Many enjoyed the sauna, steam room, hot tub and plunge pool on the rooftop, all of which provided a relaxing haven away from the hustle and bustle of the city. The spa staff also received high praise with guests commending them for their excellent treatments, such as the stress relief massage by Sophie and the amazing treatment by Jaqueline. However, some guests did note that the spa area could have been cleaner. Despite this minor issue, guests would have loved to stay longer to fully experience all that the spa had to offer. One major plus point was that there was no need to book spa facilities and no minimum length of stay was required. Overall, guests found the spa to be idyllic, relaxing and amazing. Unfortunately, the spa was closed due to Covid, but guests are looking forward to returning to this top-notch spa experience.

Nightlife

The Merchant Hotel is located in the heart of Belfast's bustling nightlife scene with pubs, restaurants and live music venues just steps away from the hotel. While some guests enjoyed the vibrant atmosphere and exceptional cocktails at the hotel's own bar and Berts Jazz bar, others found the noise from nearby bars and nightclubs to be a major problem, especially when trying to sleep. If you're a night owl who enjoys being in the center of the action, this is the perfect place for you. However, if you're a light sleeper, you may want to request a room away from the street to ensure a peaceful night's rest.

5 Star

The Merchant Hotel is an exceptional hotel with fantastic facilities and service. It's a luxury hotel that's perfect for a special occasion and exudes style and a great atmosphere. From cutlery to the shower, every detail is 5-star quality. The staff provide excellent 5-star service and make your stay an unforgettable experience. The hotel is stunningly decorated and has top-class services. Some guests mentioned that there could have been more bottled water available, but overall the hotel is absolute luxury. It's an experience in itself and you won't want to leave. The hotel deserves its 5-star rating for everything it offers. It's a great place to stay and guests can't wait to come back!

Historic

The Merchant Hotel is a characterful and unique accommodation that is rich in historic significance. The hotel boasts an old banking hall that has been expertly preserved and transformed into one of the most beautiful hotels in the area. Guests are enamored with the magnificent building and the way in which it brings together old and new elements so splendidly. The overall experience of staying at this beautiful hotel is perfect for the building and the history that surrounds it. If you love old world decor and great history, then The Merchant Hotel is the perfect place for you!

Luxury

The Merchant Hotel is an absolutely beautiful and opulent hotel that oozes luxury and grandeur. From the stunning architecture to the luxurious spa facilities, every detail is 5 star. The feeling of old world grandeur is evident from the opulent and ornate architectural features, making you feel like you're staying somewhere very special. The location is perfect, central and luxurious making for a luxurious stay. With lovely comfortable rooms, it’s perfect as a luxury accommodation for a special occasion. The breakfast and cocktails were incredible and the staff provided exceptional service in all areas of the hotel. The reception is also very helpful and the facilities are superb. Although expensive, it's affordable luxury and one of the best hotels one can stay in. Overall, The Merchant Hotel is just beautifully decorated and enhanced by exceptional staff, making for an amazing stay that transports you to 24 hours of luxury and bliss.

No, The Merchant Hotel doesn't have any pool.

Yes, a spa is available at The Merchant Hotel.

No, The Merchant Hotel doesn't allow dogs.

No, parking facilities aren't available at The Merchant Hotel.

Yes, The Merchant Hotel has a gym.

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