Malmaison Birmingham

Birmingham , , Wharfside Street (Show on Map)


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Summary of reviewsMalmaison Birmingham is a centrally located hotel that offers easy access to the city's attractions. The hotel's rooms are generally spacious, clean and comfortable, although some may be outdated. The staff is friendly and helpful, providing excellent service throughout guests' stays. The hotel's breakfast has received mixed reviews with some guests enjoying their meals while others have been disappointed. The spa is a bonus, but guests should book treatments in advance and be aware of limited facilities. The comfort level of the beds varies, but most guests find them comfortable. Overall, Malmaison Birmingham offers a pleasant stay with a few areas for improvement.
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Hotel with Spa
Experience luxury and relaxation at Malmaison Birmingham Spa, located in the iconic Mailbox building in the heart of the city. Offering a range of ESPA and Nimue face and body treatments, as well as day spa packages, the spa is the perfect destination for those seeking a quick beauty fix, regular maintenance, or something for a special occasion. Indulge in ESPA facials for instant and long-lasting results, revealing skin that glows with natural health and beauty. Rejuvenate with an ESPA body massage, releasing muscular tensions and restoring inner calm and physical wellbeing. ESPA body treatments are tailored to your personal needs, providing profound renewal and restoring your body's natural beauty. The spa also offers advanced skincare treatments with Nimue Skin Technology, effectively treating a wide range of skin concerns including fine lines, wrinkles, pigmentation, dryness, oiliness, acne, rosacea and eczema. Experience world-class formulations based on exceptional ingredients at Malmaison Birmingham Spa for a rejuvenating stay that will remain in your memory.

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Hotel for Honeymoon

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Hotel near Nightlife Spots

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Hotel with Gym

4-Star Hotel

Room Types
Standard Double Room Rooms have a flat-screen TV and luxury toiletries.

Standard Twin Room Rooms have a flat-screen TV and luxury toiletries.

Club Deluxe Double Each room benefits from a flat-screen TV and an en suite bathroom with luxury toiletries.

Club Deluxe Double Double This room features 2 king-size beds. It also benefits from a flat-screen TV and an en suite bathroom with luxury toiletries.

Club Double Room With a chill-out area with classic Eames lounge chair. En-suite bathroom with luxury toiletries, 40-inch flat-screen TV, bathrobe and slippers.

Junior Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite features air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit has 1 bed.

Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor and heating. The unit has 1 bed.

Nirvana Signature Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The suite offers air conditioning, a tea and coffee maker, a carpeted floor, heating, as well as a flat-screen TV with satellite channels. The unit offers 1 bed.

Havana Signature Suite This spacious suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and features a flat-screen TV with satellite channels, a tea and coffee maker, a carpeted floor and heating. The unit offers 1 bed.

About Malmaison Birmingham
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Guest Reviews
8.2
Very Good
Location
Guests who have stayed at Malmaison Birmingham have raved about its central location, which is perfect for exploring the city. It is very close to New Street Station and the Mailbox which offers great shopping and dining options. The hotel is also close to Broad street, Symphony hall and the ICC making it a great base for business or leisure travel. However, some guests have noted that it can be difficult to access the hotel from the M6. Parking can be expensive but there are options nearby. Despite being located in the city center, guests have described their stay as peaceful and comfortable. Overall, this hotel offers a great location with easy access to everything Birmingham has to offer.

Breakfast
The breakfast at Malmaison Birmingham has received mixed reviews from guests. Some have enjoyed their meal, describing it as 'plentiful', 'gorgeous' and 'amazing'. The restaurant is comfortable and there are generally no waiting times. Guests have appreciated the vegan options available. However, others have been disappointed with their breakfast experiences, such as waiting times of up to 25 minutes, stone-cold food and inattentive staff. Some have found the breakfast to be overpriced and opted to go elsewhere, while others found it to be included in their room rate. The continental options were appreciated, although some guests mentioned a lack of variety. The quality of the cooked breakfast has varied with some describing it as dry and inedible. The restaurant and breakfast experiences have been generally commended, but there have been some disappointed guests who have advised booking spa treatments in advance.

Rooms
The Malmaison Birmingham hotel offers a range of spacious, clean and comfortable rooms with good décor. While some guests experienced dated rooms with faulty air conditioning, most praised the modern facilities and friendly staff. The size of the rooms was particularly appreciated with many describing them as spacious or even huge. Some guests loved the stylish and funky interior of the hotel and their room, while others found the decor tired and in need of a refresh. The beds were generally comfortable, although a few guests found them too hard or too soft. Some had noise issues, particularly with rooms near the lift or overlooking a building site, but many praised the black-out curtains for ensuring a peaceful night's sleep. The bathrooms received mixed reviews with some labeling them as old and average, while others found them beautiful or amazing. Overall, the guests' experience varied, but most found the rooms lovely and well-located in proximity to the station and other attractions.

Beds
Guests who stay at Malmaison Birmingham can expect a variety of feedback in regards to the hotel beds. While some guests have reported that their bed was very poor or tired, others have praised their comfortable and fantastic beds with good pillows. The majority of guests have found the beds to be comfortable with a few standout mentions of especially lovely or massive comfy beds with duvets. Clean and tidy rooms with smart decor have been noted and other guests have had issues with bed linen and experienced rashes or insect bites. Overall, the comfort level of the bed varies, but guests can expect what they would from a 4-star hotel.

Cleanliness
Based on guest reviews, the Malmaison Birmingham generally offers clean and comfortable accommodations, although some rooms may be outdated and in need of updating. Guests praised the spacious and well-presented rooms, as well as the friendly and welcoming reception staff. While some guests reported seeing instances of dirt and grime, including dirty towels and stained bedding, others found the rooms to be impeccably clean with spotless bathrooms and dust-free surfaces. Some areas of the hotel, such as the bar and lift buttons, were mentioned as needing attention for cleanliness. Despite some complaints, the hotel's cleanliness generally received positive feedback from guests.

Staff
The staff at Malmaison Birmingham are a standout feature! The friendly and helpful staff made guests feel welcome from the moment they arrived with many commenting on the excellent service they received throughout their stay. The modern hotel has a relaxed atmosphere with courteous and attentive staff on hand to provide helpful advice and cater to guests’ needs. Most of the guests praised the staff's friendliness and professionalism, particularly the welcoming reception staff, attentive brasserie staff and perfect restaurant staff. However, a few guests had some criticisms with some finding the reception staff scripted or unhelpful and others mentioning an un-empathetic receptionist or a rude bar staff member. Despite these isolated incidents, the vast majority of guests had only positive things to say about the exceptional staff at Malmaison Birmingham, whose warm welcome and attentive service made their stay a pleasurable experience.

Spa
The Malmaison Birmingham offers a spa for guests to enjoy, but be sure to book your treatment in advance to ensure availability. Keep in mind that there is an additional fee for robes at the spa. While the spa opens at 10am, some guests found it difficult to fully enjoy the facilities due to their small size and weaker jacuzzi. However, others loved the spa and found it to be a bonus during their stay. Unfortunately, the spa is not open on Mondays and Tuesdays and some guests reported that the facilities were not open during their stay. One guest even experienced disappointment when they were unable to use the spa due to it being at full capacity upon arrival. Overall, for those who get the chance to access the spa, it offers a small steam room, sauna and jacuzzi, but keep in mind that the facilities are limited.


No, Malmaison Birmingham doesn't have any pool.

Yes, a spa is available at Malmaison Birmingham.

Yes, Malmaison Birmingham welcomes dogs.

No, parking facilities aren't available at Malmaison Birmingham.

Yes, Malmaison Birmingham has a gym.
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