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Durley Dean

Bournemouth , 28 West Cliff Road, West Cliff (Show on Map)

7.1

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsDurley Dean is a seaside hotel with a great location for exploring Bournemouth on foot. Guests have mixed opinions about the breakfast, rooms, cleanliness, spa, pool, parking, family-friendliness and beds. However, the hotel's staff is exceptional with guests praising their friendly and accommodating nature. While some guests have had negative experiences, others have found the hotel to be lovely and affordable. Overall, Durley Dean falls short of its advertised four-star rating, but it has its merits and is a decent option for a beach holiday.
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Hotel with Spa

The Durley Dean Hotel offers guests a serene escape with its luxurious spa and leisure facilities. Whether it's after a busy day exploring Bournemouth or simply to unwind, guests can enjoy the comfort of the hotel's heated indoor pool and sauna. The spa features a range of treatments for both men and women, including massages using essential oils, body wraps for detoxification, revitalizing facials, and nail care services. After indulging in a spa treatment, guests can further unwind in the sauna for a full body cleansing experience.

Hotel with Swimming Pool

Situated just a stone's throw away from the stunning beaches of Bournemouth, the Durley Dean Hotel is an exceptional Victorian townhouse hotel that offers unparalleled comfort and convenience. With its bright and modern rooms, it is a popular choice for both business and leisure travelers alike. One of the highlights of the hotel is its leisure center facilities to which guests have full and complimentary access. Whether looking to work up a sweat in the fully equipped gym or relax in the sauna, there's something for everyone. And for those who are looking to cool off, the heated indoor swimming pool is a real treat. Available all year round, the swimming pool is perfect for those looking to unwind and take a dip no matter the weather outside. The opening hours are from 10 am to 6 pm providing guests with plenty of time to enjoy the facilities.

Indoor Pool

Hotel near Golf Courses

Historic Hotel

Hotel near The Beach

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Standard Double Room with Air Conditioning Featuring a flat-screen TV, free tea and coffee, and a hairdryer in the private bathroom, air conditioning.

Family Connecting Room with Air Conditioning This interconnecting family room offers a double room with an adjoining bedroom with a bunk bed. It features a flat-screen TV, free tea and coffee, and a hairdryer in the en suite bathroom, air conditioning. Can accommodate up to 2 adults and 2 children. Please state the number of children and their ages when booking. Please note that the additional bed featured in this room is a foldable Z bed.

Single Room This room comes with tea and coffee making facilities and a private bathroom fitted with either a bathtub or a shower and a hairdryer, air conditioning.

Compact Double Room with Air Conditioning This room comes with tea and coffee making facilities and a private bathroom fitted with either a bathtub or a shower and a hairdryer, air conditioning.

Standard Double or Twin Room with Air conditioning This room comes with tea and coffee making facilities and a private bathroom fitted with either a bathtub or a shower and a hairdryer, air conditioning.

Superior Double or Twin Room with Air Conditioning This room comes with tea and coffee making facilities and a private bathroom fitted with either a bathtub or a shower and a hairdryer, air conditioning.

Superior Family Room (2Adults +1Child) with Air Conditioning This room comes with tea and coffee making facilities and a private bathroom fitted with either a bathtub or a shower and a hairdryer, air conditioning. Please note that the additional bed featured in this room is a foldable Z bed.

Superior Family Room (2Adults +2Children) with Air Conditioning This room comes with tea and coffee making facilities and a private bathroom fitted with either a bathtub or a shower and a hairdryer, air conditioning. Children's accommodation will either be a bunk bed or foldable Z beds.

Superior Family Room (2Adults +3Children) with Air Conditioning This family room features a flat-screen TV, electric kettle, seating area, a,d air conditioning. Please note that the additional bed featured in this room is a foldable Z bed.

Standard Family Room with Air Conditioning The spacious family room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath.

About Durley Dean

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Guest Reviews

7.1

Good

Location

Durley Dean is a lovely traditional hotel with a phenomenal value in an amazing location by the beach. Its guests praise the good central location that allows for easy access to the town centre, restaurants, pubs and the sea. Visitors appreciate the close proximity to shops, the Bournemouth International Centre and the ease of access to the beach. A nice cliff walk behind the hotel is also a highlight for some. The hotel also has better rooms than those previously stayed in. All in all, it is a great seaside hotel with a perfect location for those who want to explore Bournemouth on foot.

Breakfast

The breakfast at Durley Dean has received mixed reviews with some describing it as amazing, superb and excellent, while others found it to be limited or awful. There is a wide range of things to eat and plenty of choice for guests with some reviewers recommending the breakfast as good value for money. However, some have noted that the menu choice is limited and that the breakfast seemed pricey compared to eating out. Guests can help themselves to whatever they want and enjoy fresh, warm pastries and good coffee. The lounge and lunch breakfast also received exceptional reviews. There were a few complaints about the rushed service and food being cleared away at 10 am sharp. Nevertheless, many guests enjoyed the restaurant food, describing it as lovely and delicious. While some travelers preferred to eat out, others emphasized the quality of the breakfast selection and characterized it as impressive. Overall, guests of Durley Dean have had a nice breakfast experience during their stay.

Rooms

Durley Dean hotel's rooms have received mixed reviews. While some guests found the rooms spacious and comfortable with lovely, modern furnishings and excellent facilities, others found them small, outdated and disappointing. There were complaints about the cleanliness and maintenance of the rooms with some guests reporting dusty, moldy or dirty rooms. Some guests also reported issues with the bathrooms, including poor maintenance and small sizes. The views from the rooms were also variable with some guests having views of brick walls. The hotel's location received praise from guests, but some found the lounge/bar area disappointing. While some guests reported issues with noise levels in their rooms, others slept well on comfortable beds. Overall, it seems that the rooms at Durley Dean vary in quality and standard, so guests should inquire about specific room types and their features before booking.

Beds

Durley Dean is a hotel with mixed reviews regarding their beds. Some guests praised the hotel for providing extremely comfortable beds with good quality pillows. Others, however, expressed their dissatisfaction with the bed's size or level of comfort. Some guests reported finding dog hair on their beds, which is certainly a concern for those with allergies. Families traveling with children have also reported mixed experiences with one guest highlighting that a child's bed was advertised as a bunk bed, but was not and another reporting that the fifth fold-out bed in a family room was nearly unusable. Overall, guests' experiences with the beds at Durley Dean were mixed, but many found them comfortable and enjoyable.

Cleanliness

Guests who have stayed at the Durley Dean hotel have shared mixed opinions about its cleanliness. While many praised the hotel's lovely facilities and exceptional cleanliness, a few highlighted concerns such as mould in the curtains and bathroom, dusty carpets, bed bugs and stained pillows. However, most guests found their rooms clean, well-decorated and comfortable with lots of plug sockets and USB ports. Although some areas like the bathroom, toilets off the bar and the cleaners' cupboard needed improvement, the general building was well looked after. The spa area was lovely and the modern rooms were clean with many modern amenities. Overall, the hotel's cleanliness was suitable for most, but improvements in some areas were necessary.

Staff

Durley Dean is a beautiful hotel that stands out thanks to its fantastic staff. Reviews from guests have been overwhelmingly positive with phrases such as "staff were friendly," "all the staff were helpful," and "attitude of the staff was outstanding" being common. Visitors have praised the efficient, friendly and accommodating nature of the team with many saying that they genuinely wanted to help. The reception staff are described as pleasant and efficient, although a few guests found one particular receptionist not to be friendly. The breakfast was lovely with polite and helpful staff, while the location of the hotel is perfect for exploring nearby tourist areas. Overall, guests find it to be a great hotel with great staff and facilities, although there have been isolated incidents of unhelpful or patronizing staff.

Spa

Reviews of the Durley Dean Hotel's spa are mixed. Some guests praise the spa for its excellent facilities, including a heated swimming pool, sauna and massages from polite and skilled staff members like Alina. Others, however, express disappointment at the spa's small size and outdated features, such as the removal of the roof of the toilet in the female changing room which makes it very cold. A number of guests mention that they were either upgraded to a better room or disappointed to find that the entire spa was closed for maintenance during their stay. Despite some concerns, guests generally note that the leisure facilities are well-maintained and clean.

Pool

Guests have mixed opinions about the pool at Durley Dean hotel. While some found it almost at spa level and refreshing, others thought it was too small and shallow. The pool became crowded at times, which made it difficult for some to enjoy it fully. Some guests appreciated the free access to the pool, while others were disappointed to find out that the spa facilities were closed. The cleanliness of the pool was also a concern for some with reports of murky and cloudy water. The sauna and steam room received mixed reviews with some guests reporting that they didn't work or were uncomfortable. The changing rooms were clean but some found them too cold. Despite these mixed reviews, most guests appreciated the added bonus of having a pool, sauna, steam room and gym on-site.

Beach

If you're looking for a hotel near the beach, Durley Dean is a great option as it's in a prime location for access to Bournemouth's sandy shores. Guests love that the hotel is very close to the beach with some describing it as literally by the beach. You'll also appreciate that the location is great for exploring the town with many pubs and restaurants nearby. The rooms are fantastic and the breakfast is top-notch. Additionally, the ease of access to the beach is a huge plus, only taking about 4-5 minutes to walk downhill. Whether you want to soak up the sun or explore the local attractions, Durley Dean offers a convenient and enjoyable stay for your beach holiday.

Parking

Guests of Durley Dean have expressed their frustration with the hotel's parking situation. While there is a car park available, the limited space and high charge of £15 every 24 hours for parking has left many feeling dissatisfied. Some guests even had to park on side streets, away from the hotel, due to the small size of the car park and the difficulty in finding spaces. Furthermore, those with blue badges were unable to use the car park, adding to the expense of their stay. Many felt that the expense of the car park was excessive, especially given the difficulty in finding alternative parking nearby. In some cases, guests reported that the hotel did not state the parking charge of £15 per night at the time of booking. Overall, the parking arrangements at Durley Dean left much to be desired with guests hoping for a better solution in the future.

Family

Durley Dean is a typical seaside hotel with a variety of rooms available for families. The hotel offers a great family breakfast and the swimming pool and gym are lovely additions for the kids. Unfortunately, the pool can become very crowded at peak times. The family rooms themselves are a good size and some are even able to accommodate up to a 5 person family. However, some guests have noted issues with the bedding arrangements not being as expected with some receiving a double with 2 singles instead of bunk beds as they booked. A few guests have also experienced maintenance issues such as water dripping down a bedroom wall, which led to colds for their children. Guests with pets will be pleased to know that the hotel does offer a room to sit with your dog. While some guests have had great experiences at Durley Dean with their families, a few others have found the hotel not to be very family-friendly, especially when catering for weddings which can take over the hotel. One family noted that being put on the 1st floor with two young children wasn't great due to noise from a party downstairs. Finally, some guests have had issues with not enough towels being provided in their family rooms. Overall, Durley Dean is a decent option for families looking for a seaside stay, but guests may want to be aware of potential issues when it comes to bedding arrangements and maintenance, as well as the potential for crowded pool areas and noise from events.

4 Star

Durley Dean is a hotel that has garnered a mixed reception from guests. While some have labeled it as the worst hotel ever, others have raved about it being exceptional. However, the general consensus seems to be that it falls short of its advertised four-star rating. Some guests are of the opinion that it barely measures up to two-star standards. The rooms received a fair share of criticism as well with some finding them to be small. Nonetheless, there are guests who found the hotel to be lovely, especially given its affordable rates. Overall, while the hotel may not be everyone's cup of tea, it certainly has its merits.

Yes, Durley Dean has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Durley Dean.

Yes, Durley Dean welcomes dogs.

Yes, parking facilities are available at Durley Dean.

Yes, Durley Dean has a gym.

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