DoubleTree by Hilton St. Anne's Manor

Bracknell , , London Road (Show on Map)


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Summary of reviewsDoubleTree by Hilton St. Anne's Manor is a hotel that boasts a beautiful location, conveniently close to both Reading and Wokingham city centers and easily accessible from the motorway. The staff are friendly and accommodating, making your stay even more pleasant. The hotel offers a good variety of breakfast options, but the quality and service need improvement to be worth the price paid. The dinner experience seems to have mixed reviews with some guests enjoying their experience, but many finding it average or poor quality and not good value for money. The rooms are generally spacious and lovely, but some may have issues with heating or cleanliness. The staff receive high marks for excellent customer service, although some guests reported negative experiences with staff. The spa facilities were disappointing for some guests, but those who were able to take advantage of the available treatments had a lovely experience. The pool facilities were enjoyable, but some guests were disappointed with the closure of the pool for maintenance. Parking is ample and easily accessible, making it a stress-free experience. Families can enjoy the hotel's swimming pool and comfortable and spacious family rooms. The beds seem to be a mixed bag with some guests finding them comfortable and others finding them uncomfortable. Overall, the DoubleTree by Hilton St. Anne's Manor is a good value for money hotel located in a nice building in a pleasant location.
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Hotel near Golf Courses

Eco Friendly Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool    Pool Lap Lanes  


Hotel with Free Wi-Fi

Business Hotel

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4-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types
Queen Room This spacious room has traditional décor, a 25-inch TV, and a work desk. Some rooms have a garden view. Please note, only 2 rooms are pet friendly within this room type

Twin Room This spacious room has traditional décor, a 25-inch TV, and a work desk. Some rooms have a garden view.

Single Room Boasting a balcony, this single room also offers air conditioning, a tea and coffee maker and a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Queen Room with Two Queen Beds This deluxe double room with two double beds can accommodate 2 adults and 2 children.

Deluxe King Room The unit offers 1 bed.

Junior Suite with Two King Beds This suite has air conditioning, a tea and coffee maker, a flat-screen TV with cable channels and a balcony.

Junior Suite This suite features air conditioning, a tea and coffee maker and a flat-screen TV.

Queen Room - Mobility Access This double room features air conditioning, a tea and coffee maker and a flat-screen TV. The unit offers 1 bed.

About DoubleTree by Hilton St. Anne's Manor
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Guest Reviews
7.2
Good
Location
If you're looking for a hotel that's situated in a beautiful location, DoubleTree by Hilton St. Anne's Manor should be at the top of your list. Guests rave about the nice location, which is conveniently close to both Reading and Wokingham city centers and easily accessible from the motorway. This hotel is perfectly located for those visiting Lapland UK with many describing it as a great location for the attraction. The staff are also friendly and accommodating, making your stay even more pleasant. If you're looking for a convenient and easy stay, this hotel ticks all the boxes with ample parking and spacious gardens to enjoy. Whether you're looking to spend a day at the races, visit Windsor and Legoland, or simply relax in lovely surroundings, the ideal location of this hotel ensures you won't be disappointed.

Breakfast
The breakfast at the DoubleTree by Hilton St. Anne's Manor offers a good variety of options, ranging from lovely and stunning breakfast to disappointing and cold food. Some guests enjoyed the great selection of hot and cold food, vegan options and the staff's thoroughness in checking allergens. However, others found the lack of plates, dairy-free milk, white bread and staff to keep refilling the various selections frustrating. Moreover, some guests experienced running out of food items, empty buffets, long waits for food and hair in the scrambled egg and beans. The price of the breakfast seemed expensive to some with some guests not liking the minimum charge of £50 or being charged £68 to add breakfast. Overall, while the choice of breakfast was good and had something for everyone, the quality and service need improvement to be worth the price paid.

Dinner
The dinner experience at DoubleTree by Hilton St. Anne's Manor seems to have mixed reviews. Some guests commented on the limited options available on the bar menu and the poor quality of the reheated food. A large party with noisy children disrupted the ambience for others. The restaurant was understaffed and ran out of several menu items. Some guests would recommend not eating at the restaurant at all. However, a handful of guests mentioned that their dietary requirements were well accommodated and the helpful dinner waitress made their experience better. A few guests also appreciated the free drinks that were offered when their steaks were not cooked correctly. Overall, while some guests enjoyed their dinner experience, many found it average or poor quality and not good value for money.

Rooms
The DoubleTree by Hilton St. Anne's Manor has spacious and lovely rooms that are comfortable and clean with good beds and pool facilities. However, some rooms may be a long walk down the corridor and not well signposted and heating may not work in some rooms. Some guests reported issues with plugs not working, broken doors and chipped furniture. Additionally, some rooms had mold, musty smells and dirty bathrooms, while bedding and duvets weren't up to par. On the other hand, some reviewers praised the luxury and cleanliness of the rooms, complimenting them as modern with beautiful bathrooms and excellent climate control. The hotel grounds are beautiful with plenty of parking and the reception staff is quick to respond to any issues. While some guests were disappointed with dirty pool facilities and tray of breakfast scattered all over the hallways, the hotel overall is generally good value for money and located in a nice building in a pleasant location.

Beds
When it comes to a good night's sleep, nothing is more important than a comfortable bed. Reviews of the DoubleTree by Hilton St. Anne's Manor seem to be mixed on this issue with guests either raving about their comfy beds or lamenting how uncomfortable they were. Some seemed to have had a great experience, citing "good bed" and "bed comfortable" in their reviews. Others had trouble sleeping due to the firmness of the beds with one guest saying they were "very hard and uncomfortable" and another saying they "made sleeping uncomfortable". Still, others found the beds themselves to be comfortable but had issues with the pillows, saying they were "too soft". It's also worth noting that some guests felt misled by the hotel's advertising regarding their bed sizes, claiming they were not "queen sized as advertised". Overall, it seems that the beds at the DoubleTree by Hilton St. Anne's Manor may not be for everyone - but for those who find them comfortable, there's nothing like a good night's sleep to make a vacation memorable.

Cleanliness
Guests have mixed opinions on the cleanliness of DoubleTree by Hilton St. Anne's Manor. While many found the hotel to be clean, modern and welcoming, others had negative experiences with dirty rooms, mould in the bathroom and poor hygiene standards in the spa changing room. Some guests found their rooms dirty with stained carpets or moldy windows, while others said their bathroom was not up to standard with damaged sinks or broken taps. A few guests even reported finding dirty trays of breakfast food scattered along hallways or a dirty sock on the floor of their room. Despite these negative reports, some guests did find their rooms to be lovely and clean with comfortable bedding and spacious accommodations.

Staff
Guests of the DoubleTree by Hilton St. Anne's Manor frequently comment on the hotel's staff in their reviews. Many guests praise the friendly and helpful nature of the staff with some commenting on their efficiency and attentiveness. One guest noted a specific employee, Mohammad, who was rude during their visit, but the majority of reviews describe the staff as amazing and fantastic. However, some guests reported negative experiences with staff, such as rude behavior or disorganization. Despite some inconsistencies, most visitors found the staff to be welcoming, professional and accommodating. Reception staff receive particular praise and one receptionist went above and beyond to solve a guest's problem. Some visitors also appreciated staff members' interactions with their children. Despite one or two specific complaints, hotel guests generally give the staff high marks for excellent customer service.

Spa
Guests at the DoubleTree by Hilton St. Anne's Manor were disappointed with the availability and condition of the spa facilities. Some reported that the pool, sauna and jacuzzi weren't working, while others mentioned that the spa was closed for renovations or maintenance during their stay. Unfortunately, this meant that some guests were unable to enjoy the treatments they had planned to have and even those who were able to have treatments commented that the wellness center could use some updating. However, there were some positive reviews of the staff and treatments with guests enjoying the services provided by masseuse Sophie. Overall, while the spa facilities were not up to par during some guests' visits, those who were able to take advantage of the available treatments had a lovely experience.

Pool
The DoubleTree by Hilton St. Anne's Manor is home to enjoyable pool and sauna facilities, including a nice and heated swimming pool. However, guests have reported disappointment with the closure of the pool for maintenance, some not being informed ahead of their stay. Families have also expressed frustration over the pool closing earlier than scheduled, leaving children unable to swim. Those who did have a chance to use the pool enjoyed it, although some mentioned it could be cleaner and warmer. The hotel offers an outdoor seating area for guests to relax, but those using the pool area have noted that the showers could use a revamp. While some guests booked specifically for the pool, others didn't have time to try it or mentioned that it wasn't family-friendly at times. A few guests received a free drink due to the closure of the pool facilities without compensation.

Parking
If you're planning a trip to the DoubleTree by Hilton St. Anne's Manor, you can rest assured that parking won't be an issue. With plenty of parking available on site, you'll never struggle to find a place for your car. Guests have praised the good amount of parking available and the ease of access to the hotel, making it a stress-free experience. Some reviewers have noted that the car park is quite far from the reception and that there is no footpath, so be prepared for a bit of a walk. Unfortunately, there seems to be only one lift in the hotel and it was out of use during some guests' stays, so be aware if you have mobility issues or heavy luggage. However, overall the location, ample parking and lovely conservatory space make this hotel a great choice for a comfortable stay with easy access to the M4.

Family
Families looking for a fun and relaxing stay can enjoy the DoubleTree by Hilton St. Anne's Manor. Kids will have a great time using the hotel swimming pool, which was unfortunately not available after 7 pm. While there were some issues with staff and maintenance, the hotel offers comfortable and spacious family rooms that are ideal for a night away. Parents can also appreciate the children's buffet and activity packs provided. Location-wise, it's a convenient distance from Legoland and Windsor Castle making it perfect for family sightseeing. Despite some hiccups, this hotel provides a wonderful opportunity for families to recharge and enjoy their time together.


Yes, DoubleTree by Hilton St. Anne's Manor has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at DoubleTree by Hilton St. Anne's Manor.

Yes, DoubleTree by Hilton St. Anne's Manor welcomes dogs.

Yes, parking facilities are available at DoubleTree by Hilton St. Anne's Manor.

Yes, DoubleTree by Hilton St. Anne's Manor has a gym.
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