Accessible HotelThis hotel has rooms suitable for people with reduced mobility. It provides a free airport shuttle, free Wi-Fi, and free parking.
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Summary of reviews related to the 'Accessible' categoryIbis Monterrey Aeropuerto receives mixed reviews regarding its accessibility for guests with disabilities. Positively, the hotel is conveniently close to the airport and offers a free and accessible shuttle service. Many users found it well-located, especially for those traveling by plane with a municipal bus stopping nearby and ample parking available. The hotel also offers facilities like elevators for convenience.
However, there are areas in need of improvement. Some reviewers noted that to fully obtain their room, the hotel needs to improve its overall accessibility; the hallways are narrow and occasionally dark. There were also mentions of the elevator breaking down, which can be problematic for wheelchair users or those with mobility issues. Additionally, complications such as delayed room access and unhelpful staff with luggage raised concerns. Despite these hiccups, many travelers still found the hotel fairly accessible and appreciated its strategic location near the airport.
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