Cali, Calle 1a Oeste No. 2 - 183.44468,-76.553434(Show on Map)
8.3
Very Good
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Hotel Austral Suites By GHO Hoteles receives high marks for its strategic and tranquil location, making it a top choice for leisure and business travelers. Nestled close to major tourist attractions, restaurants, and entertainment venues, the hotel is praised for its proximity to recognized establishments like the Intercontinental and Dann Carlton. Guests appreciate the peaceful setting that facilitates relaxation and the vibrant culinary options available nearby in a secure and cozy neighborhood.
The breakfast experience, while enjoyable for its quality and homemade touches, receives mixed feedback due to its repetitive menu and occasional service inconsistencies. Guests recommend enhancements in the variety of food and beverage options to further elevate the morning dining experience.
Rooms at Hotel Austral Suites By GHO Hoteles are frequently noted for their spaciousness and comfort, providing an ideal environment for relaxation. Cleanliness is a strong point, with many guests commending the well-maintained rooms and bathrooms. While there are minor suggestions for deeper cleaning and some room repairs, the overall environment remains pleasing and adds to the hotel’s appeal.
The staff at Hotel Austral Suites By GHO Hoteles are a standout feature, earning widespread praise for their warmth, kindness, and professionalism. Their attentive and friendly service creates a welcoming and secure atmosphere, which is appreciated throughout various areas of the hotel. Specific staff members, like Miss Lina, receive particular recognition for their exceptional hospitality.
While the beds generally receive positive feedback for comfort, some guests express a preference for softer mattresses and pillows. Noise from nearby bars is occasionally mentioned as a disruption, alongside minor issues such as the need for fresher linens.
In summary, Hotel Austral Suites By GHO Hoteles is celebrated for its excellent location, high cleanliness standards, comfortable accommodations, and exceptional staff. Despite minor areas for improvement in breakfast variety and certain room amenities, the overall experience is highly regarded, making it a recommendable option for travelers.
Categories
Small
This hotel offers comfortable suites in a convenient location. It provides a cozy and intimate atmosphere for a pleasant stay.
Sustainability Journey
Family
Business
4 Star
Room Types
Deluxe Twin Room
Deluxe Double Room
Deluxe Triple Room
About Hotel Austral Suites By GHO Hoteles
Registry or License or Notification Number: 13070
Guest Reviews
8.3
Very Good
Review Summaries
Location
Hotel Austral Suites By GHO Hoteles boasts an enviable location that consistently earns high praise from its guests. Nestled in a prime spot, the hotel is strategically positioned close to key tourist attractions, restaurants, and entertainment venues, making it an excellent choice for both leisure and business travelers. Its proximity to well-known hotels such as the Intercontinental and Dann Carlton underscores its excellent positioning. Guests frequently highlight the tranquil setting that allows for a peaceful rest, complemented by a welcoming atmosphere enriched by kind and helpful staff. The spacious rooms are consistently noted for their comfort, mirroring the attractive presentation found in pictures. Visitors appreciate the vibrant nearby culinary scene, offering a diverse array of dining options, while the secure and cozy neighborhood ensures ease of movement. Overall, Hotel Austral Suites By GHO Hoteles combines a superb location with comfort and service, making it highly recommended for any visit.
Breakfast
The breakfast at Hotel Austral Suites By GHO Hoteles has received a mix of feedback from guests. Many appreciate the quality and value, describing it as delicious, very good, and even exceeding expectations. Guests praised the homemade touch and consider it a great start to the day. However, a recurring theme is the lack of variety, with guests noting that the options are basic and unchanged over multiple days. Despite the good flavors, some guests suggested improvements in the diversity of the menu and drink quality, as some items like juices were reported to taste stale. Service from kitchen staff also appears inconsistent, occasionally leaving guests to navigate the breakfast setup without adequate assistance. Overall, while travelers enjoy the taste and value of the breakfast, there is room for enhancement in its assortment and service delivery.
Rooms
Hotel Austral Suites By GHO Hoteles seems to offer a generally positive experience for guests seeking comfort and convenience. Many reviews highlight the spacious and comfortable nature of the rooms, providing an ideal setting for relaxation. Guests appreciate the cleanliness and functionality of the bathrooms, contributing to a pleasant stay. The hotel's excellent location further enhances its appeal, as it is situated in a quiet neighborhood with safe taxi access. Additionally, the helpful and friendly staff receive commendation for their service. However, some guests have noted areas for improvement, such as the occasional need for deeper cleaning and room repairs. Despite these minor issues, the overall comfort and cleanliness of the hotel make it a solid choice for travelers.
Beds
Hotel Austral Suites By GHO Hoteles offers guests a mixed experience when it comes to bed comfort. Many reviewers appreciated the comfortable beds and spacious rooms, highlighting the good condition of the bedding. The location is also noted for its quietness, which is ideal for rest. However, some guests found the mattresses and pillows to be too firm, indicating a preference for softer options. A few reviews pointed out the disruptive noise from nearby bars and occasional issues with cleanliness, such as dirty sheets. Overall, while comfort is frequently praised, there are some areas for improvement to enhance the sleeping experience.
Cleanliness
Hotel Austral Suites By GHO Hoteles has garnered a reputation for maintaining high standards of cleanliness, earning praise from numerous guests who have enjoyed their stays. Many reviews highlight the hotel as being very clean and are particularly impressed by the impeccable cleanliness observed throughout their visit. The rooms consistently receive positive remarks for being well-maintained and very clean, offering guests a comfortable environment to relax in. A decent cleaning service ensures that the hotel's cleanliness and care remain notable aspects of the overall experience. While there are occasional mentions of maintenance needs and a desire for fresher linens, the majority of guests find the cleaning quality to be good and the hotel environment pleasing. Overall, the hotel's emphasis on cleanliness leaves a strong positive impression alongside its excellent location and good service.
Staff
Hotel Austral Suites By GHO Hoteles stands out for its exceptional staff, who have left a lasting impression on guests with their attentive and friendly demeanor. The team is praised for their warmth, kindness, and patience, which contribute to a welcoming and secure atmosphere for travelers. From the reception to the kitchen, staff members demonstrate professionalism and excellent personal presentation, enhancing the guest experience with their courteous service.
Guests particularly highlight the empathetic and polite nature of the staff, noting their willingness to go above and beyond to ensure a pleasant stay. The team is especially commended for their great service, with specific mentions of individuals who excel in their roles, such as Miss Lina. The attention and service during breakfast also receive positive recognition, despite a rare mention of a negative experience.
Overall, the staff at Hotel Austral Suites By GHO Hoteles consistently delivers excellent customer care, making it a well-regarded choice for travelers seeking not only a convenient location but also a genuinely friendly and attentive service.
FAQ
No, Hotel Austral Suites By GHO Hoteles doesn't have any pool.
No, a spa isn't available at Hotel Austral Suites By GHO Hoteles.
No, Hotel Austral Suites By GHO Hoteles doesn't allow dogs.
No, parking facilities aren't available at Hotel Austral Suites By GHO Hoteles.
No, Hotel Austral Suites By GHO Hoteles doesn't have a gym.
