World > Europe > United Kingdom > England > Cambridgeshire > Hotels in Cambridge > Cambridge Belfry Hotel & Spa

Cambridge Belfry Hotel & Spa

Cambridge , Back Ln, Cambourne, Cambridge, CB23 6BW, United Kingdom (Show on Map)

7.3

Good

➔

Please select your travel dates to see rates and availability

Check In

Check Out

1 room2 guests 1 room, 2 guests

We couldn't find available deals from this provider.

Double-check for availability on our partners' websites:

Alternatively, you can change dates or view all Hotels in Cambridge

Info

Summary of reviewsThe Cambridge Belfry Hotel & Spa is a well-presented hotel with a quiet and picturesque location, making it ideal for those seeking tranquility. While some guests enjoyed their stay, there were concerns about certain aspects of the hotel which fell short of 4-star standards. The breakfast received mixed reviews with some guests praising the variety and quality, while others criticized the poor service and limited selection. The dinner options were also mixed with some guests enjoying the delicious food, while others found the prices too expensive or the portion sizes too small. The rooms were generally comfortable, clean, spacious and had everything guests needed, but some reported cleanliness issues and the need for refurbishment. The spa and pool facilities also received mixed reviews with some guests enjoying a relaxing break while others found them overcrowded and in need of better maintenance and cleanliness. The staff received mixed reviews as well with some guests praising their friendliness and exceptional service, while others found them inexperienced or unhelpful. Overall, the Cambridge Belfry Hotel & Spa offers good value for money and could improve guest experiences by addressing the shortcomings.
Show more

Categories

Hotel with Spa

Escape to the calming oasis of the DoubleTree by Hilton Cambridge Belfry Spa for a rejuvenating and revitalizing experience. This spa offers a range of treatments utilizing premier products from the luxury spa brand ELEMIS, designed to leave you feeling refreshed and renewed. The spa features a variety of treatments, including facials, body treatments, signature rituals, waxing services, hand and foot care by Jessica, and services for lashes and brows. Step into the jacuzzi, sauna, and steam room and allow the stress to simply melt away. Experience a treatment that soothes both your body and soul, and allows your mind to fully relax. At the DoubleTree by Hilton Cambridge Belfry Spa, guests are guaranteed a tranquil and indulgent experience.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

Hotel for Yoga

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Deluxe King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious double room offers a wardrobe, a safe deposit box, an electric kettle, a carpeted floor and a flat-screen TV. The unit offers 1 bed.

Penthouse King Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite is air-conditioned and has a seating area with a flat-screen TV, a minibar, a coffee machine, a dining area, as well as a wardrobe. The unit has 2 beds.

Classic Double Providing free toiletries, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This double room features a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

Junior Suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. This suite has a minibar, a coffee machine, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

Classic Twin Featuring free toiletries, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. This twin room has a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

Deluxe Twin Room Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a hairdryer. This twin room has a wardrobe, a safe deposit box, flat-screen TV, as well as chocolate for guests. The unit has 2 beds.

About Cambridge Belfry Hotel & Spa

Show Map

Guest Reviews

7.3

Good

Location

Nestled in a picturesque area, the Cambridge Belfry Hotel & Spa boasts a great location for those seeking tranquility. Although some guests felt that the hotel was a little out of the way from the city centre, others found it to be a lovely location with easy access to nearby shops and great areas for walking. For those attending events at the hotel, the location was perfect and being only a short drive away from Cambridge city centre, it was still conveniently located for exploring the vibrant city. Despite some minor criticisms around breakfast timings, guests praised the staff and facilities at the hotel, making it an ideal location for a comfortable and enjoyable stay.

Breakfast

Guests have a mixed opinion about the breakfast at the Cambridge Belfry Hotel & Spa. Some found the breakfast exceptional, lovely and very good with a variety of products, while others stated that the breakfast was a joke and rubbish. Many guests complained of poor service, disorganisation and a lack of staff resulting in dirty tables, no crockery or cutlery, no tongs to pick up food and a chaotic atmosphere. Some guests stated that the breakfast selection was limited with no fruit, cold meats or cheese and poorly maintained hot food displays. Moreover, some guests experienced malfunctioning coffee machines, missing items and long waiting times to pay on leaving. Overall, guests felt the breakfast was below expectations for a 4-star hotel and there needs to be an improvement in the service, selection and cleanliness for a better guest experience.

Dinner

Guests at the Cambridge Belfry Hotel & Spa had mixed reviews of the hotel's dinner options. Many praised the delicious food and exceptional quality, while others found the prices to be too expensive or the portion sizes too small. Some guests had negative experiences, such as long wait times for food or poor service from staff. One guest even had to wait nearly two hours for their main course, causing frustration and disappointment despite the delicious food that eventually arrived. Additionally, some found that the restaurant was understaffed or unable to cope with large crowds, resulting in slow service and out of stock items. However, there were some positive experiences as well with guests enjoying stunning food both in the restaurant and through room service. Despite some shortcomings, the hotel's dinner options are worth trying if you're looking for a tasty meal during your stay.

Rooms

The Cambridge Belfry Hotel & Spa has a range of rooms that guests enjoyed. Many found them to be big and spacious with loads of space to work and good temperature control. Generally, the rooms were clean, comfortable and had everything guests needed such as irons, hairdryers and safes with some even having a bath. Blackout curtains were appreciated for a good night's sleep. However, some guests did have negative experiences with cleanliness issues such as dirty curtains, grubby carpets and black marks on furniture. Some rooms were also in need of refurbishment as they were tired and had cracked tiles. Despite this, some guests found that their rooms were exceptional, spacious and clean. The hotel staff was accommodating to their requests but some guests did report that their rooms were not cleaned or were not ready upon arrival. Overall, the hotel offered a comfortable stay with a great location and very smart rooms with comfortable beds.

Beds

Guests of the Cambridge Belfry Hotel & Spa have had mixed experiences with the hotel's beds. While many praise the comfortable and cozy nature of the beds, there are some who found them too hard, uncomfortable or had issues with bedding slipping out. Despite this, most guests found the rooms to be lovely and clean with some even looking forward to the large and comfortable beds. For those who prefer softer beds, it's recommended to communicate this with the hotel ahead of time to ensure a restful night's sleep.

Cleanliness

The Cambridge Belfry Hotel & Spa receives mixed reviews when it comes to cleanliness. Some guests report clean and well-presented rooms with lovely aromas, while others highlight facilities not being kept to a good condition, such as stained carpets and marks on walls. While some guests appreciate the clean and bright feel of the hotel, others point out issues like dingy room lighting and dirty pool areas. Some reviewers suggest that the hotel is lacking in attention to detail with dirty tables in the restaurant and toast areas not being cleaned properly. However, some guests have positive experiences with the spa and comfortable rooms. Overall, it appears that cleanliness is not consistently up to standard at this hotel with some guests reporting issues that require improvement.

Staff

The staff of the Cambridge Belfry Hotel & Spa hotel receive mixed reviews from guests. While some describe the staff as friendly, accommodating and exceptional, others felt the service was poor, slow and impersonal. There were reports of inexperienced, miserable and even rude staff, while a few guests had to wait for a long time for service due to being understaffed. However, some guests noted that the reception staff were helpful and understanding and the spa and restaurant staff provided a great customer service experience. There were also some complaints of staff not knowing what they were doing, but others praised the hotel's professionalism. Overall, there seemed to be a need for more staff training and a better management of workload to ensure a consistently positive experience for guests.

Spa

The Cambridge Belfry Hotel & Spa offers an on-site spa with excellent facilities, including a pool, sauna and steam room. However, some guests found the spa to be too small and overcrowded with unpleasant staff and unclean facilities. Some also noted that the spa was open to the public and too busy for their liking. Disappointments ranged from a lack of privacy and noise from screaming children to rusty screws in walls and discarded face masks on the floor. Nevertheless, some guests enjoyed a relaxing spa break and appreciated the free access to the spa without booking time. Others praised the spacious and clean facilities, while others found the spa treatments to be a letdown. Overall, the spa experience may vary depending on personal preferences and expectations.

Pool

Guest reviews of the pool at Cambridge Belfry Hotel & Spa are a mixed bag. While some guests found the pool to be lovely, good and nice, others found it to be small, noisy and freezing. Many guests also complained about the pool being at capacity and busy with restrictions on pool times for children and swimming lessons taking place. Several guests reported cleanliness issues with the pool area being described as filthy, covered in dirt and hair and with discarded face masks and chewing gum on the floor. Some guests also reported issues with the jacuzzi with it being out of service, foaming or not working. Others reported that the pool and hot tub had too much chlorine, making them off-putting to use. Overall, while the pool facilities were good, they were also seen as overcrowded, understaffed and in need of better maintenance and cleanliness.

Family

The Cambridge Belfry Hotel & Spa seems to be a fantastic break for families with kids. The hotel offers loads of space for families and a private swimming pool for the guests to use. However, some guests did mention that the pool times were restricted for under 18s and there were private swimming lessons during the holiday period, which limited pool usage for families. Guests also noted that there were lots of moaning and noise from kids, especially during kids swimming times. Furthermore, some guests mentioned that there were not enough staff at breakfast and in the evening restaurant. Despite some shortcomings, many guests said they would come back, including families with babies and toddlers or with 3 adults and 1 kid.

4 Star

The Cambridge Belfry Hotel & Spa, a 4-star hotel, offers great value for money to business travelers, however some guests feel that it falls short of 4-star standards. The hotel is well-presented with good facilities and a quiet location, just a short drive away from Cambridge City Centre. Although some guests enjoyed their stay, others found the breakfast inadequate and the spa disappointing with small swimming pools and high prices. Overall, the hotel is described as nice, well-run and good value for money, but some guests would not stay again due to the perceived lack of qualifications to be considered a 4-star spa hotel.

Yes, Cambridge Belfry Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Cambridge Belfry Hotel & Spa.

Yes, Cambridge Belfry Hotel & Spa welcomes dogs.

No, parking facilities aren't available at Cambridge Belfry Hotel & Spa.

Yes, Cambridge Belfry Hotel & Spa has a gym.

More Options