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One&Only Cape Town

Cape Town , Dock Road, Victoria & Alfred Waterfront (Show on Map)

8.8

Excellent

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Info A true gem of Cape Town, this luxury hotel is located at the Victoria & Alfred Waterfront and boasts stunning panoramic views of Table Mountain and the marina. Featuring luxurious and elegant accommodation, a plethora of spa and wellness treatments, exquisite dining options, a majestic infinity pool with cabanas and palm trees all around, as well as access to one of the most wonderful beaches of Cape Town, One&Only is certain to make your stay there as unforgettable and unique as possible.

Summary of reviewsOne&Only Cape Town is a luxurious and world-class resort with exceptional facilities and services. The hotel's location is perfect for exploring Cape Town with stunning views of the harbor and Table Mountain. Guests rave about the delicious breakfast buffet and variety of options, as well as the beautifully designed and spacious rooms. The hotel's cleanliness is impeccable with super clean rooms and an amazing housekeeping service. The staff is described as amazing, very friendly and helpful, providing excellent service. The spa and pool facilities are also highly praised with guests relishing the opportunity to unwind and relax. Despite a few negative reviews, the majority of guests agree that One&Only Cape Town is a beautiful and superb resort and their number one choice for accommodation.
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Hotel with Infinity Pool

The 5-star treatment and luxury don't stop, as the hotel boasts an infinity pool which offers breathtaking panoramic views over Cape Town and the mountains.

Luxury Hotel

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Is there a kids' club? Yes
Age from:4 - Age to:11

Is there a playground?

Indoor Playground

Outdoor Playground

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Infinity Pool Panoramic View Pool

Business Hotel

Hotel with Parking

Accessible Hotel

Hotel with Gym

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Resistance bands - Balance trainers - etc.

Gym opening hours: 06:00 - 20:00

Do you organise fitness classes? Yes, at a charge

Hotel for Yoga

5-Star Hotel

Hotel with Panoramic View Pool

Room Types

Marina Table Mountain Queen Room Featuring panoramic views of Table Mountain, this spacious, air-conditioned room offers a satellite TV and bathroom with large bath and rainfall shower. Accommodation includes: - Fresh fruit upon arrival; - Selection of teas and Nespresso coffee; - Pillow menu; - Scent menu; - Complimentary use of the KidsClub with special gift upon arrival; - Complimentary access to the Spa Thermal Suite and Fitness Centre. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults, or 2 adults and 2 children up to 11 years of age (see Hotel Policies).

One Bedroom Marina Suite Featuring panoramic views of Table Mountain, this air-conditioned suite includes a satellite TV and bathroom with a large bath and rainfall shower. It also has a separate dining and lounge area. Benefits included: -Meet and Greet -Personlised room orientation by a guest relations officer -Special suite turndown for kids -Deluxe fresh fruit platter and South African welcome treats selections on arrival -A private wine tasting with the Sommelier in the Wine Loft -Welcome bottle of South African wine from the Sommelier's -30 minute personal training session -Garment pressing service daily, one per person -Pillow and aromatherapy scent menus -Pre-arrival preference planner to personalise your stay Please note that the price is based on 2 guests. Maximum occupancy is 2 adults and 1 child up to 11 years of age (see Hotel Policies).

Island Superior King Room Located on a secluded, landscaped island surrounded by a waterway, this air-conditioned and spacious room features a satellite TV. The bathroom has a large bath and rainfall shower. Accommodation includes: - Fresh fruit upon arrival; - Selection of teas and Nespresso coffee; - Pillow menu; - Scent menu; - Complimentary use of KidsClub with special gift upon arrival; - Complimentary access to the Spa Thermal Suite and Fitness Centre. Please note that the price is based on 2 guests. Maximum occupancy is 2 adults and 1 child up to 11 years of age (see Hotel Policies).

One Bedroom Marina Grand Suite Featuring panoramic views of the harbour and Table Mountain, this air-conditioned suite includes a bathroom with a large bath and rainfall shower. It also offers a spacious seating area with satellite TV and a furnished balcony or terrace. Accommodation includes: -Meet and Greet -Personlised room orientation by guest relations officers -Deluxe fresh fruit platter and South African welcome treats selections on arrival -A private wine tasting with the Sommelier in the Wine Loft -Welcome bottle of South African wine from the Sommelier's -30 minute personal training session -Garment pressing service daily, one per person -Pillow and aromatherapy scent menus -Pre-arrival preference planner to personalise your stay Please note that the price is based on 2 guests. Maximum occupancy is 2 adults and 1 child up to 11 years of age (see Hotel Policies).

Marina Table Mountain King Room This air-conditioned room features panoramic views of Table Mountain. It comes with a satellite TV and private bathroom with a large bath and rainfall shower. Accommodation includes: - Fresh fruit upon arrival; - Selection of teas and Nespresso coffee; - Pillow menu; - Scent menu; - Complimentary use of the KidsClub, with special gift upon arrival; - Complimentary access to the Spa Thermal Suite and Fitness Centre. Please note that the price is based on 2 guests. Maximum occupancy is 2 adults and 1 child up to 11 years of age (see Hotel Policies).

Island Superior Queen Room Located on a secluded, landscaped island surrounded by a waterway, this air-conditioned room features a satellite TV and bathroom with large bath and rainfall shower. Accommodation includes: - Fresh fruit upon arrival; - Selection of teas and Nespresso coffee; - Pillow menu; - Scent menu; - Complimentary use of KidsClub with special gift upon arrival; - Complimentary access to the Spa Thermal Suite and Fitness Centre. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults, or 2 adults and 2 children up to 11 years of age (see Hotel Policies).

Marina Harbour King Room Featuring panoramic harbour views, this air-conditioned room offers either 2 regular double beds or 1 extra large double bed. It features a bathroom with a large bath and a rainfall shower. Accommodation includes: - Fresh fruit upon arrival; - Selection of teas and Nespresso coffee; - Pillow menu; - Scent menu; - Complimentary use of the KidsClub with special gift upon arrival; - Complimentary access to the Spa Thermal Suite and Fitness Centre. Please note that the price is based on 2 guests. Maximum occupancy is 2 adults and 1 child up to 11 years of age (see Hotel Policies).

Marina Harbour Queen Room Featuring panoramic harbour views, this air-conditioned, spacious room comes with a satellite TV and bathroom with a large bath and rainfall shower. Accommodation includes: - Fresh fruit upon arrival; - Selection of teas and Nespresso coffee; - Pillow menu; - Scent menu; - Complimentary use of the KidsClub with special gift upon arrival; - Complimentary access to the Spa Thermal Suite and Fitness Centre. Please note that the price is based on 2 guests. Maximum occupancy is 3 adults, or 2 adults and 2 children up to 11 years of age (see Hotel Policies).

Premier Marina Table Mountain King Room Boasting a private balcony with views of Table Mountain, this air-conditioned room features a satellite TV, DVD player and seating area. The en-suite bathroom includes an oval bath, rainfall shower and a marble double vanity.

Premier Marina Table Mountain Queen Room Boasting a private balcony with views of Table Mountain, this air-conditioned room features a satellite TV, DVD player and seating area. The en-suite bathroom includes an oval bath, rainfall shower and a marble double vanity.

One Bedroom Island Suite This room is located on the Island and features a balcony, a seating area and a bathroom with bath and shower.

Presidential Suite This spacious suite consists of 2 living rooms, 2 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite provides a TV, a minibar, a tea and coffee maker and a wardrobe. The unit offers 2 beds.

Table Mountain Suite This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a TV, a minibar, a tea and coffee maker, a wardrobe as well as mountain views. The unit offers 1 bed.

Two Bedroom Family Suite This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite provides a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit offers 3 beds.

Two Bedroom Premier Family Suite This spacious suite includes 1 living room, 2 separate bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The air-conditioned suite offers a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, a seating area as well as mountain views. The unit has 3 beds.

One Bedroom Island Grand Suite This suite features a fireplace. This spacious suite includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite features a dining area, a flat-screen TV with satellite channels a minibar and a balcony. The unit has 1 bed.

Two Bedroom Island Family Suite This suite features a fireplace. This spacious suite features a kitchen, a seating area, 1 separate bedroom and 2 bathrooms with a walk-in shower and a bath. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned suite includes a dining area, a flat-screen TV with satellite channels a minibar and a balcony. The unit has 2 beds.

About One&Only Cape Town

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Guest Reviews

8.8

Excellent

Location

The One&Only Cape Town hotel is a traveler's dream with its excellent, fantastic and perfect location. Guests can enjoy views of the harbor and Table Mountain while being just a short walk away from the V&A Waterfront. The location is also great for exploring Cape Town with fabulous restaurants nearby. The staff is friendly and accommodating, although some guests found the transport from rooms to reception to be a nightmare. Overall, the hotel's location is deemed as beautiful, awesome and very good by most guests.

Breakfast

Experience a delicious breakfast at One&Only Cape Town, where guests rave about the great buffet and variety of options. The friendly and helpful staff take care of everything, delivering amazing menu items with quick service. Some guests even enjoyed breakfast in their rooms with an assortment of complimentary treats provided upon arrival. Although a few reviews mentioned that the breakfast was average or limited in choice, the overwhelming majority were positive with guests calling the breakfast fabulous, great and even exceptional. So make sure to start your day off right with the óptimo pequeno-almoço, ausgezeichnetes Frühstück or the завтраки отличные at One&Only Cape Town.

Rooms

With its beautifully designed and spacious rooms, One&Only Cape Town is the perfect place to stay for those looking for a luxurious and relaxing getaway. While some guests reported that their room wasn't ready upon arrival or had minor maintenance issues such as a faulty bedside table light, the majority expressed that their accommodations exceeded their expectations. Guests loved the modern decor, stunning views and helpful staff. The recently renovated floors were particularly impressive. The hotel offers a range of room types, including the gorgeous Island room and Marina suite and guests appreciated the cleanliness of their rooms. Overall, One&Only Cape Town provides guests with a comfortable and gorgeous place to stay during their travels.

Cleanliness

If you're looking for a luxurious stay in Cape Town with impeccable cleanliness, One&Only Cape Town is the place to be. Guests consistently praise the super clean rooms and the amazing cleanliness of the hotel team. However, there are a few areas of the hotel, like the lobby carpets and balcony furniture, that may not meet the standards of a 5-star hotel. Some guests also found empty bottles and Monopoly game pieces left behind by previous guests in their rooms. Additionally, there were a few comments about the cleanliness of the restaurant toilets. Despite these small drawbacks, most guests felt that the housekeeping service was good and that their rooms were cleaned daily. So, if cleanliness is a top priority for your next hotel stay in Cape Town, the One&Only may be the perfect fit.

Staff

The reviews of One&Only Cape Town hotel frequently praise the staff. Guests describe them as amazing, very friendly and helpful. The hospitality of the staff is highly appreciated and their attention to detail is impeccable. The staff is described as attentive, personalized and polite, providing excellent service. Guests feel welcomed and like royalty with valet service, perceptive receptionists and an accommodating turn-down service. Staff members assisting with tours and transportation come highly recommended. The staff at breakfast is also described as friendly and helpful. However, a few guests experienced rude security staff and bad service from wait staff. Despite these sporadic negative experiences, guests generally agree that the hotel's overall service and staff friendliness were exceptional.

Spa

If spa treatments are your idea of heaven, then One&Only Cape Town will not disappoint. Guests have raved about how amazing the spa is with every facility provided for a truly relaxing and rejuvenating experience. Many loved the sauna, steam room and Jacuzzi and the entire spa area was described as the boss. The spa therapist Sindi was also mentioned for her warm and welcoming personality. However, there was one downside with a guest mentioning that one spa therapist had a cold and was not wearing a mask. Despite this, most guests rated the spa as amazing and relished the opportunity to unwind in the spa area.

Pool

The One&Only Cape Town hotel boasts a fabulous pool experience that is loved by its guests. The fantastic outdoor pool is a sight to behold and many guests have enjoyed swimming in its clear blue waters. Surrounded by beautiful landscapes, the pool offers a serene environment to relax and unwind. The infinity pool is especially noteworthy and provides a stunning view. While some guests found it a bit cold, the facilities are incredibly modern, making your swim experience even more enjoyable. With no shortage of compliments for the pool, it's clear why many guests can't wait to return to experience the geweldig or herrlicher pool again.

5 Star

One&Only Cape Town is a world-class resort situated in a fantastic location. The hotel boasts exceptional facilities and services, making it the perfect choice for those seeking a luxurious experience. Guests felt like royalty during their stay and described the resort as magnificent. Despite one negative review, the majority praised the hotel's five-star rating and identified it as their number one choice for accommodation. Overall, the resort was described as beautiful and superb with guests looking forward to returning in the future.

Yes, One&Only Cape Town has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool.

Yes, a spa is available at One&Only Cape Town.

No, One&Only Cape Town doesn't allow dogs.

Yes, parking facilities are available at One&Only Cape Town.

Yes, One&Only Cape Town has a gym. For more information, read the answers to the Gym questionnaire

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