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Crabwall Manor & Spa - BW Signature Collection

Chester , Parkgate Road, Mollington (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsCrabwall Manor & Spa - BW Signature Collection is a charming hotel located just a few miles out of town, offering easy access to motorways and taxis to and from town. The hotel is conveniently located only five minutes from Chester city centre, making it a great base for exploring the area. Guests can start their day off right with a fantastic breakfast that offers plenty of options to choose from, including a nice Full English. The dinner experience at Crabwall Manor & Spa - BW Signature Collection seems to be a mixed bag with some guests thoroughly enjoying their meals while others found the limited and below-par menu disappointing. The hotel offers a variety of rooms, including junior suites and superior rooms, which are nicely decorated with comfy beds and good sizes. Guests have mixed opinions on the cleanliness of the hotel, but the staff were generally praised for being friendly and accommodating. The spa area at Crabwall Manor & Spa - BW Signature Collection has received mixed but mostly positive reviews with guests enjoying the pool and spa facilities. The hotel boasts incredibly comfortable and comfy beds, which guests found to be lovely. Overall, Crabwall Manor & Spa - BW Signature Collection is a fantastic location at a great price with excellent facilities and a quirky charm that makes it stand out.
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Categories

Hotel with Spa,

Experience ultimate relaxation at the Spa & Fitness at Crabwall Manor Hotel. Nestled in the tranquil countryside and surrounded by the hotel's relaxing lush grounds, the spa promotes a philosophy of mind, body and soul. Indulge in the 18-meter indoor heated pool, sauna, steam room and jacuzzi, as well as with a luxurious beauty and relaxation treatment menu. For those looking to stay active, the spa features a state-of-the-art gymnasium, personal trainer services, and group exercise classes. The dedicated team at Crabwall Manor is committed to providing the highest standard of client care, with exceptional attention to detail and a unique spa ambiance. Amenities include changing rooms with lockers, a mood-enhancing spa suite, a Jessica nail bar and signature packages tailored to Crabwall Manor.

Boutique-style Hotel

Historic Hotel

Hotel for Honeymoon,

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Indoor Pool

Business Hotel

Accessible Hotel

Hotel with Gym,

Hotel for Yoga,

4-Star Hotel

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Standard Double Room - Non-Smoking The spacious double room features a wardrobe, an electric kettle, as well as a private bathroom boasting a bath and a hairdryer. The unit has 1 bed.

Classic Single Room - Non-Smoking Providing free toiletries, this single room includes a private bathroom with a bath or a shower and a hairdryer. The single room provides a wardrobe, an electric kettle, a carpeted floor, heating and a TV. The unit offers 1 bed.

Family Room for Four People - Non-Smoking The spacious family room offers a wardrobe, an electric kettle, as well as a private bathroom featuring a bath and a hairdryer. This family room features a carpeted floor, heating, a TV and garden views.

Superior Double or Twin Room - Non-Smoking The spacious double room features a seating area, a wardrobe, as well as a private bathroom boasting a bath and a hairdryer. The double room offers a TV, an electric kettle, a sofa, a carpeted floor as well as garden views.

Junior Suite - Non-Smoking The spacious suite features a seating area, a wardrobe, a balcony with garden views as well as a private bathroom boasting a bath.

Suite with View - Non-Smoking The spacious suite offers a seating area, a dining area, as well as a private bathroom featuring a bath and a hairdryer. The suite provides a TV, a wardrobe, an electric kettle, a sofa as well as garden views.

About Crabwall Manor & Spa - BW Signature Collection

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Guest Reviews

7.5

Good

Location

Located just a few miles out of town, Crabwall Manor & Spa - BW Signature Collection has a good location with easy access to motorways and taxis to and from town. The country setting and beautiful building make for a lovely and relaxed atmosphere. The location was perfect for guests who wanted to be close to all the nearby attractions, shops and Cheshire Oaks, which is only 10 minutes away. The hotel is also conveniently located only five minutes from Chester city centre, making it a great base for exploring the area. The staff were friendly and guests loved the log fire and glass of wine. Overall, Crabwall Manor & Spa - BW Signature Collection is a fantastic location at a great price with excellent facilities and a quirky charm that makes it stand out.

Breakfast

Guests of the Crabwall Manor & Spa - BW Signature Collection can start their day off right with a fantastic breakfast that offers plenty of options to choose from, including a nice Full English. The food quality is impressive, matched by the size of the rooms. While some reviewers felt that the breakfast selection was limited or basic, the overall consensus is that it's good and very well stocked with fresh fruit and juices, pastries and coffee. The format of the breakfast room could use improvement, but the breakfast itself is quite lovely. However, some guests had staffing issues, experiencing slow or poor service, empty dishes, limited fruit or even being suddenly without breakfast. Nevertheless, many guests rave about the fantastic breakfast and some even had an excellent meal and breakfast experience. Furthermore, there's a great choice of continental and cooked dishes and the wine is pretty good. The hotel's Christmas day offering is quite limited without any breakfast options for guests, but the staff did their very best to cater to guests despite the lack of kitchen availability. Overall, while the breakfast may not be perfect for everyone, it's definitely worth trying out during your stay.

Dinner

The dinner experience at Crabwall Manor & Spa - BW Signature Collection seems to be a mixed bag with some guests thoroughly enjoying their meals while others found the limited and below-par menu disappointing. Some guests had excellent food with the evening meal being described as beautiful, amazing and delicious. However, others complained about cold or below-standard meals with some even being served the wrong drinks or not being asked how they wanted their steak cooked. The restaurant atmosphere was also lacking with some guests finding it drab or the restaurant needing better decor. Overall, the helpful and friendly restaurant team received positive feedback. For those wanting a wider variety of meals, some guests noted that the menu was limited or restricted to festive menu or bar menu. Despite the mixed reviews, some guests also ordered room service and found the food to be excellent and delivered hot.

Rooms

Crabwall Manor & Spa - BW Signature Collection offers a variety of rooms, including junior suites and superior rooms. Guests have reported that the rooms are nicely decorated with comfy beds and good sizes and some have even called their rooms perfect. However, a few guests have noted that some rooms were tired, dark or drafty. The cleanliness of the rooms has also been a mixed bag with some guests reporting very clean and spacious rooms while others experienced dust, mould or poor cleaning. Some rooms had issues with broken windows, poor lighting or hot showers. Despite these hiccups, the overall experience was pleasant with guests enjoying the spa, the quiet location and the beautiful property. The breakfast was good and the staff was friendly. Overall, guests recommend the hotel as a comfortable and spacious accommodation option.

Beds

The Crabwall Manor & Spa - BW Signature Collection doesn't disappoint when it comes to comfort as it receives high praise from guests for its incredibly comfortable and comfy beds. The hotel boasts a range of bed options such as superking and 2 single mattresses combined together, all of which guests found to be very comfy, extremely comfortable or just downright comfortable. However, a few guests did have issues with the beds, mentioning the mattresses dipping or being too hard, or 2 single beds pushed together resulting in an uncomfortable sleeping experience. Despite the few negative reviews, guests generally found the beds to be lovely and at the end of the day, a good sleep is crucial to an enjoyable stay.

Cleanliness

Guests have mixed opinions on the cleanliness of Crabwall Manor & Spa - BW Signature Collection. While some describe the hotel as very clean and tidy, others report finding thick layers of dust on surfaces, headboards and other places. Some guests mention stains on carpets and walls, as well as mold and cobwebs in bathrooms and bedrooms. Some reviewers even describe the hotel as dirty or disgusting with dirty plates remaining outside their room and more dishes left on tables in the corridors. In summary, while some guests have had pleasant experiences with the cleanliness of the rooms and facilities, others feel that the hotel needs to improve its cleaning standards.

Staff

Guests had varied experiences with the staff at Crabwall Manor & Spa - BW Signature Collection with some describing them as excellent, friendly and welcoming. Staff were praised for their helpful and accommodating attitude with some going above and beyond for guests. However, there were also complaints about a lack of staff and some staff members lacking hospitality skills. Some guests struggled to find a member of staff, while others had to deal with rude or disorganised staff. Overall, it seems that the hotel staff have a positive attitude towards their guests and while there may be room for improvement, many guests enjoyed their interactions with them.

Spa

The spa area at Crabwall Manor & Spa - BW Signature Collection has received mixed but mostly positive reviews. While some guests appreciated the good spa facilities such as the pool, hot tub, sauna and steam room being well-maintained, others found the spa area to be small and in need of maintenance. Some guests wished for exclusive access to the spa, while others appreciated the free and easy access provided. The staff at the spa were generally praised for being friendly and inviting, but some guests complained about the spa being understaffed. The spa also offers treatments, which some guests enjoyed while others were disappointed that none were available. However, guests who missed out on the spa facilities due to a boiler issue were compensated with vouchers. Overall, the leisure facilities at this hotel were well-liked and thoroughly recommended by guests.

Pool

The Crabwall Manor & Spa - BW Signature Collection boasts fantastic leisure facilities, including a lovely swimming pool and jacuzzi, as well as a sauna and steam room that are kept spotless. While unfortunately the pool had to close for a part replacement during some guests' stays, the staff were quick to inform them and get an engineer out promptly. Some guests did note that the pool was on the smaller side and could have been warmer, but overall, they enjoyed spending time in the pool and spa during their stay. The gym was also great, according to guests. However, the changing area for the pool is quite small and only has one cubicle and some guests reported that the jacuzzi water was not clean. The hotel doesn't allow drinking by the pool despite what their website may suggest. Despite these minor hiccups, guests generally enjoyed the pool and spa facilities at Crabwall Manor & Spa - BW Signature Collection.

Yes, Crabwall Manor & Spa - BW Signature Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Crabwall Manor & Spa - BW Signature Collection.

No, Crabwall Manor & Spa - BW Signature Collection doesn't allow dogs.

No, parking facilities aren't available at Crabwall Manor & Spa - BW Signature Collection.

Yes, Crabwall Manor & Spa - BW Signature Collection has a gym.

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