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The Chester Grosvenor

Chester , Eastgate Street, Eastgate (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Info The hotel offers 68 rooms and 12 stylish suites, all separately designed and elegantly furnished with the finest fabrics.

Summary of reviewsThe Chester Grosvenor is a luxurious 5-star hotel located in the heart of Chester, offering guests a first-class experience with faultless staff. The hotel's perfect location makes it an excellent choice for visitors who want to be close to all the city's attractions, shopping, dining and entertainment. Guests can look forward to a delightful breakfast experience and exceptional dining at The Arkle. The hotel offers luxury and beautifully appointed rooms with comfortable bedding, although some rooms may need refurbishment. The hotel prides itself on cleanliness and exceptional customer service with friendly, polite and attentive staff. Overall, The Chester Grosvenor is a stunning and luxurious hotel that will leave guests feeling pampered and well taken care of.
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Luxury Hotel

This luxury hotel features 80 air-conditioned guestrooms with minibars and safes, in-room complimentary wireless Internet access and televisions with DVD players.

Hotel for Honeymoon,

After the unforgettable wedding experience, spend your honeymoon at this luxury hotel. Antique city, ideal for love memories.

Hotel with Spa,

The Spa at The Chester Grosvenor offers a luxurious and tranquil boutique spa experience in the heart of the historic city of Chester. The spa menu includes a variety of rituals and treatments designed to balance mind, body and spirit, which are delivered by experienced therapists using the finest products from skincare partner ELEMIS. The spa also features a thermal suite with a sauna, ice fountain, crystal steam room and salt grotto, as well as foot baths and a boutique store where guests can purchase their favorite skincare products. A variety of body and holistic rituals such as Grosvenor Signature Combination Massage, Elemis Freestyle Deep Tissue Massage, Stress Recovery Massage, Aromatherapy Back Massage, Indian Head Massage and Grosvenor Signature Hot Stones Massage, and Hopi Ear Candle Treatment are also available, offering the most rejuvenating experience to all guests.

Romantic Hotel

Spend a romantic weekend with your partner at the ancient city of Chester. Enjoy the Spa and have a delicious romantic dinner.

Hotel near Nightlife Spots

The hotel boasts a Michelin-starred restaurant and a bar/lounge.

Business Hotel

The property has available 4 versatile and stylish suites that offer world class service and individually designed menus to satisfy the needs of any delegate.

Accessible Hotel

Facilities for disabled guests and a lift are available.

5-Star Hotel

This award-winning 5-star hotel features a Michelin-starred restaurant and separately decorated luxurious rooms and suits.

Hotel Taking Steps Towards Sustainability

Room Types

Business Traveller Suitable for single business traveller with preferential weekday rates. Double or Twin based on availability.

Executive Room Huge rooms with comfortable armchairs and, in most cases, a sofa.

Deluxe Room Individual room with bespoke furniture, luxury decor, bathrobes and air conditioning.

Classic Room With a queen-size bed, air conditioning and free Wi-Fi.

Suite Elegant open-plan suite with a living/dining area, a flat-screen TV. The bathroom has a separate bath and shower.

Superior King Room Features include a TV and an en suite bathroom with free toiletries.

About The Chester Grosvenor

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Guest Reviews

8.7

Very Good

Location

Guests of The Chester Grosvenor rave about the hotel's perfect location right in the center of Chester. This makes it an excellent choice for visitors who want to be close to all the city's attractions, shopping, dining and entertainment. The hotel is within walking distance of everything, from shops and restaurants to the river for a scenic cruise. Guests celebrating special occasions find this location convenient and some emphasize that the proximity to bars and local attractions enhanced their stay. On top of that, guests appreciate the extremely convenient parking and the quality service provided by the friendly staff. If you want a fabulous, top-class location for your stay in Chester, The Chester Grosvenor is the perfect choice.

Breakfast

Guests at The Chester Grosvenor can look forward to a delightful breakfast experience. The continental breakfast is particularly praised for its generous portions and freshness. Even plant-based eaters will find their preferences catered to with minimal fuss. While some guests note a few issues with the breakfast service, the majority find the breakfast to be lovely, beautiful or amazing. Those looking for an English breakfast may need to upgrade or pay extra, but it's well worth it according to some guests. In addition to the standard breakfast options like cereals and toast, guests can enjoy freshly baked pastries, yogurt with fruit and even eggs Benedict. The Brasserie is also recommended for excellent lunches and dinners served by courteous staff. Overall, The Chester Grosvenor is a beautiful hotel with first-class cuisine and a fabulous breakfast that will start your day off on the right foot.

Dinner

If you're a foodie, you won't want to miss out on dining at The Chester Grosvenor. The hotel's restaurant, The Arkle, serves up fantastic meals that are truly exquisite. Their 8 course tasting menu is a standout and the beautiful food presentation in the restaurant is simply sumptuous. However, not all meals may appeal to everyone - some guests felt that the meals were too fancy for their taste. We did note a rare comment about a less-than-great steak too. Despite these minor issues, most diners agree that dining at The Arkle is a superb experience that everyone should try.

Rooms

The Chester Grosvenor offers luxury and beautifully appointed rooms with everything you might need or expect. The bedding and decor are also noteworthy. Some of the rooms have a screened off view or feel a bit claustrophobic. Bathrooms may also be a bit small for ample figures. However, there are some amazing rooms, like room 320, which has a window seat in a small turret overlooking the clock tower. The rooms are generally spacious, large, well-presented and lovely. Some rooms, however, can be a bit tired or dated and may need some refurbishment. The staff is amazing and the rooms are peaceful, clean and comfortable with superb suites and stylish, opulent and cosy options. Some rooms have nice street views, but others need better electrical plug sockets or some modernisation in the bathroom. Overall, the rooms are of a high standard and offer a quality stay.

Beds

If you're looking for a hotel with luxurious and comfortable bedding, The Chester Grosvenor should be on your list. Guests have left raving reviews about the cozy and plush beds with some even describing it as the 'best bed they've ever slept in'. The hotel offers a variety of bedding options, from massive beds with great quality soft linens to 2 single beds pushed together, making it ideal for all kinds of travelers. The bed covers are even turned down for you, adding an extra touch of comfort to your stay. While some guests found the pillows a little too soft, overall the majority agree that the beds are extremely comfortable. The rooms themselves are also praised for their comfort with many describing them as immaculate and spacious with comfortable accommodation. So if you're looking for a relaxing and comfortable night's sleep, The Chester Grosvenor is definitely worth checking out.

Cleanliness

The Chester Grosvenor is a hotel that prides itself on cleanliness. Countless reviews laud the exceptional cleanliness of the hotel, describing it as very well appointed, immaculate and spotlessly clean. Guests reported that the hotel was beautifully presented and tidy with quality that was unmatched. Even the bathrooms were frequently singled out as being clean and attention to detail was apparent throughout the hotel. Guests were consistently impressed by the staff with many noting that they were excellent and helpful. While a few guests noted some minor issues with their bathrooms, the general consensus was that the hotel was clean and spacious with many describing their rooms as being spotless and warm. Overall, guests reported that they had a very comfortable and enjoyable stay at The Chester Grosvenor and would highly recommend it to anyone looking for a clean and peaceful place to stay.

Staff

The staff at The Chester Grosvenor are exceptional, providing impeccable service with a smile. From the front desk to the bar staff and everything in between, guests have praised the friendly, polite and attentive nature of the team. Many have mentioned individual staff members who went above and beyond to make their stay special, including Kevin on the door and those in the brasserie. Some guests did report encountering a few unfriendly staff members, but overall the level of customer service was exceptional. Location-wise, the hotel is perfectly situated for exploring the shops and attractions of the city and guests have also raved about the delicious breakfast. If you're looking for a classy hotel with welcoming staff, The Chester Grosvenor won't disappoint.

5 Star

The Chester Grosvenor is an exceptional 5-star hotel located in the heart of the city. Guests rave about the comfort and style of the hotel, describing it as a first-class experience with faultless staff. The hotel's facilities and services are impressive with a classic 5-star look and feel. The location is very convenient with proximity to shops and restaurants, making it a perfect choice for a city break. Guests are treated to outstanding service and quality with many saying they have stayed multiple times and everything is always perfect. A stay at The Chester Grosvenor is sure to offer a wonderful and enjoyable experience, whether it's for a weekend break or a Christmas shopping trip. Overall, this hotel is a must-stay for anyone looking for an exceptional 5-star experience.

Luxury

The Chester Grosvenor hotel boasts exceptional quality and luxury at its finest, making it a truly wonderful experience for guests. The 5+ star hotel runs to a very high standard and offers opulent rooms and facilities full of old world charm and nostalgia. From the grand building to the gorgeous interior decor, guests will feel a sense of luxury in every aspect of their stay. This classic 5 star hotel provides guests with a flawless experience, including the first class doorman service. Overall, the Chester Grosvenor is a stunning and luxurious hotel that will leave guests feeling pampered and well taken care of.

No, The Chester Grosvenor doesn't have any pool.

Yes, a spa is available at The Chester Grosvenor.

No, The Chester Grosvenor doesn't allow dogs.

No, parking facilities aren't available at The Chester Grosvenor.

No, The Chester Grosvenor doesn't have a gym.

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