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Deluxe Hotel

City of Chania , Antoniou Melidoni 36, Pezanou (Show on Map)

8.5

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Deluxe Hotel in Chania is a top choice for travelers looking for a comfortable and convenient stay in the heart of the old town. The hotel's location is praised for its easy accessibility and proximity to food stores, restaurants and the city center. The rooms are nicely furnished, clean and spacious with comfortable beds, big showers and impressive views from the balconies. The hotel is consistently described as "super clean" and "spotlessly clean" with regular room service and modern finishing. The staff is exceptionally welcoming, helpful and kind, making guests feel comfortable and stress-free. The beds are comfortable and provide a good night's sleep with some guests suggesting the addition of a mattress topper. The hotel is also accessible for guests with disabilities with necessary equipment and accommodating staff. Overall, the Deluxe Hotel offers a great value for travelers looking for a memorable stay in Chania.
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Room Types

Deluxe Two-Bedroom Family Room This spacious apartment consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned apartment provides a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 3 beds.

Basic Triple Room-Ground Floor Offering free toiletries and bathrobes, this triple room includes a private bathroom with a shower, a hairdryer and slippers. This triple room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests.

Economy Double Room-Ground Floor Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. This double room features air conditioning, a tea and coffee maker, flat-screen TV, as well as chocolate for guests. The unit offers 1 bed.

About Deluxe Hotel

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Guest Reviews

8.5

Very Good

Location

The Deluxe Hotel boasts an amazing location in the heart of the old town of Chania, right on the edge of the Venetian harbor. Guests praise the hotel's convenience and accessibility with easy access by car and everything within walking distance. The hotel is ideally located near food stores, restaurants and the city center, making it a perfect space for exploring. Visitors also appreciate the quiet location despite being situated in the center of all the action. Overall, the hotel's location receives high marks and is considered a top choice for those looking to explore Chania.

Rooms

The Deluxe Hotel features nicely furnished, clean and spacious rooms equipped with all the necessary amenities. Guests can enjoy comfortable beds, big showers, air conditioning and impressive views from the balconies. The bathrooms are well-equipped with extra features like a fridge, a kettle and a bathrobe. The hotel also boasts a great location near the Old Town and is newly renovated and very clean. However, some guests noted minor issues like the need for mattress toppers, lack of hot water and noisy surroundings. Overall, the Deluxe Hotel offers good quality rooms with a reasonable price for travellers looking for a comfortable stay in Chania.

Beds

Guests of Deluxe Hotel have consistently commented on the quality of the beds provided during their stay. While some have noted the small size of the double bed, others have praised the large and comfortable beds. The majority of guests have found the beds to be very comfortable with some suggesting the addition of a mattress topper. Despite a few reviews mentioning hard mattresses and pillows, the overall consensus is that the beds are comfortable and provide a good night's sleep. Guests have remarked on the spaciousness of the rooms and the comfortable bedding with some specifically highlighting the fantastic mattresses. Despite a few minor criticisms, the majority of guests have praised the hotel's bedding and found it to be a highlight of their stay.

Cleanliness

Guest reviews of Deluxe Hotel consistently praise the cleanliness of the hotel with many describing it as "super clean", "spotlessly clean" and "very clean". Rooms are serviced and cleaned regularly and the hotel is newly renovated with modern finishing. Guests appreciate the extras like a fridge, kettle and bath robe provided in the lovely, clean and spacious rooms. The hotel's location is also praised for its easy proximity to the town centre and the old port. However, a handful of negative reviews mention issues with cleanliness, such as ants in the bathroom and a strong smell in the halls. Overall, Deluxe Hotel is a great choice for travelers looking for a clean and comfortable stay in a convenient location.

Staff

Deluxe Hotel is a destination with an exceptional level of hospitality. The staff is welcoming, helpful and incredibly nice, making your stay a comfortable and stress-free experience. The reception staff was frequently praised for their kindness, friendliness and eagerness to assist you with any inquiries or needs you might have. The owners have been described as the most helpful and delightful people guests have ever met and the manager, Roula, has a reputation as an outstanding professional and a genuinely sweet person. The location of the hotel is excellent with easy access to everything you need. The reception staff is commended for their responsiveness to guests' queries via message. While there were some negative comments about certain cleaning staff and management personnel, the vast majority of visitors praised the staff's courteousness and helpfulness. In sum, the Deluxe Hotel staff's kindness and hospitality are impressive, making it an ideal destination for anyone looking for a memorable stay.

Accessible

The Deluxe Hotel has received positive reviews regarding its accessibility for guests with disabilities. The hotel is easy to access by car and centrally located with nearby parking. The rooms are equipped with necessary equipment and the staff is willing to accommodate guest requests. While some noise may be heard from neighboring rooms, the hotel is conveniently located near a supermarket for basic needs. Some guests noted difficulty with stairs or noise in ground-floor rooms, but overall the hotel offers a comfortable stay for guests with disabilities.

No, Deluxe Hotel doesn't have any pool.

No, a spa isn't available at Deluxe Hotel.

No, Deluxe Hotel doesn't allow dogs.

No, parking facilities aren't available at Deluxe Hotel.

No, Deluxe Hotel doesn't have a gym.

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