Theartemis Palace

City of Rethymno , , Markou Portaliou 26 (Show on Map)


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Info Whether you visit alone, with friends, with family or for business, Theartemis Palace is the ideal hotel for you. Its unique positioning gives the chance to guests to explore the magical old town center while still near the golden sandy beach where they can sunbathe at the sunbeds provided.
Summary of reviewsTheartemis Palace is a highly regarded hotel with many positive reviews from guests. Its location is a big draw with guests praising its proximity to the beach and town center. The breakfast and dinner buffets receive high praise for their delicious and varied offerings with many guests appreciating the quality and variety of the food. The rooms are also highly regarded for their comfort, cleanliness and spaciousness with many guests praising the stylish decor and modern amenities. The staff is frequently described as friendly and helpful with many guests impressed by their professionalism and attentiveness. The outdoor pool is a highlight for many guests with its beautiful design and convenient location. Overall, Theartemis Palace is a well-regarded hotel that could easily be described as a 5-star establishment.
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Hotel with Spa
Theartemis Palace Hotel offers guests a range of facilities and activities for entertainment and enjoyment, including a 200 m2 spa with an indoor pool, outdoor pool, sauna, and fitness area. Guests can book a variety of massages and treatments at the spa reception, including facial treatments, full body massages, and couples massages. The use of the spa facilities is free for hotel guests, and the hotel offers a range of services including Swedish and sports massages. Sun loungers are also available for guests to relax and enjoy the sunshine.
Size of the spa facilities: Indoor area: 200 m2 (2153 ft2)
Spa facilities:
Indoor pool(s) - Number: 1
Outdoor pool(s) - Number: 1
Heated pool(s) - Number: 1
Private massage and treatment room(s) - Number: 4
Sauna(s) - Number: 1
Fitness area
Sun loungers
Cost for using spa facilities: Free for guests
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4-Star Hotel
An exquisite 4-star hotel in Rethymno, Theartemis Palace boasts elegantly appointed and spacious rooms and suites equipped with all the necessary amenities, the Aegeo Spa with an array of wellness and health treatments, a gym for your daily workouts, conference facilities for all your business needs, an outdoor pool and a convenient location in close proximity to the beach.

Hotel near The Beach

Eco Friendly Hotel
Certifications:
Green Key (greenkey.global)
Do you utilise any renewable energy sources to produce energy on the hotel/accommodation premises?
Solar radiation
What makes your hotel/accommodation eco-friendly?
Written environmental policy statement in place
The structure maximizes natural light to reduce the need for lighting and heating
LED lighting throughout the premises
Employees are trained to follow environmental policies
Toilets flush up to 6 litres per flush
Signs in the rooms informing guests that towels will only be changed upon request
Waste is separated into at least 3 categories
Automatic system or key card that turns off the light and electrical appliances when guests leave their room
Air-conditioning and heating automatically switches off when windows are open
Most of the ingredients used to prepare meals are locally produced
A vegetarian alternative menu is proposed in the restaurant
An energy audit is carried out at least once every five years
Answers last updated by Theartemis Palace

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Outdoor Pool  

Location of the pool: Outdoor pool
Is it a pool of special type?
clasical pool
In the pool there is also:
an area designated for children
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Business Hotel

Accessible Hotel

Hotel with Gym

Hotel with Outdoor Pool

Room Types
Standard Room Opening out to a balcony overlooking the surrounding area, this air-conditioned room has a TV and a safe.

Superior Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

Family Room Featuring free toiletries and bathrobes, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned family room features a flat-screen TV with satellite channels, a private entrance, soundproof walls, a tea and coffee maker as well as an inner courtyard view.

Suite Side Sea View Fitted with a spa bath, this air-conditioned suite comes with a separate bedroom and opens to a balcony. It has a mini fridge and a living room with flat-screen TV.

Standard Room with Pool View This air-conditioned twin/double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Superior Room with Pool View This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with pool views.

Maisonette Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious double room provides air conditioning, a private entrance, soundproof walls, a tea and coffee maker and a flat-screen TV with satellite channels. The unit offers 3 beds.

Premium Family Suite with Outdoor Jetted Tub This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with satellite channels, a private entrance, soundproof walls and a tea and coffee maker. The unit offers 3 beds.

Superior Room with Outdoor Jetted Tub Guests will have a special experience as this double room offers a hot tub. This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views.

Premium Suite with Outdoor Jetted Tub Guests will have a special experience as the suite features a hot tub. Providing free toiletries and bathrobes, this suite includes a private bathroom with a bath, a hairdryer and slippers. Featuring a terrace, this suite also provides air conditioning, a private entrance and a flat-screen TV with satellite channels. The unit offers 1 bed.

Special Offer Room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views.

About Theartemis Palace
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Guest Reviews
8.9
Excellent
Location
The location of Theartemis Palace is a big draw for guests with many praising its proximity to the beach and the town center. The hotel is often described as being within walking distance of the beach and the old town with some highlighting the hotel's position right near the sea. The resort is also close to many shops, restaurants and bars, making it an ideal base for exploring Rethymno. Additionally, guests appreciate the convenient access to car hire places and the fact that the hotel is placed in a relatively quiet area. Overall, Theartemis Palace's location is viewed as one of its biggest selling points.

Breakfast
The breakfast at Theartemis Palace hotel receives high praise from guests with many describing it as delicious and varied. There are lots of traditional Greek dishes to try, as well as a wide choice of pastries and treats. Some guests report that the breakfast could be improved by having faster replenishment of items that run out. Nonetheless, there is always something to choose from among the immense and diverse selection of food options with many guests appreciating the quality and variety of both breakfast and dinner buffets. The hotel also offers live music during breakfast, which is a nice touch. Overall, the breakfast at Theartemis Palace is a highlight of guests' stays.

Dinner
Guests at Theartemis Palace have overwhelmingly positive things to say about the hotel's dinner offerings. Reviewers frequently described the food as delicious, fantastic and top-quality with plenty of variety to suit all tastes. Many guests praised the hotel's Greek specialties in particular. Some reviewers noted that drinks were not included with dinner for those on certain meal plans, but this did not detract from their enjoyment of the food. While a few guests found the dinner buffet to be unremarkable, the majority of reviewers had very positive things to say about the quality and variety of the food. Some guests noted that the breakfast buffet could have more options and occasionally the food was described as average or salty. However, these were rare criticisms in a sea of glowing reviews. Overall, it seems that guests at Theartemis Palace can expect to enjoy delicious dinners during their stay.

Rooms
The rooms at Theartemis Palace are highly regarded by guests with many praising the comfort, cleanliness and spaciousness of the accommodations. Beds are consistently described as good or comfortable and many reviewers note the cleanliness of the rooms. Guests appreciate the stylish decor, new furnishings and modern amenities, including air conditioning and showers. Some suites even have outdoor jacuzzis. Several comment on the size and functionality of the bathrooms with some featuring bathrobes and slippers. Many guests mention the beautiful balconies and terraces with some rooms offering sea views. The staff is frequently described as friendly and helpful with daily room cleaning adding to the hotel's overall appeal. While some guests had issues with room placement or mattress quality, the majority of reviews praise the room offerings at this hotel.

Beds
Guests of Theartemis Palace consistently praised the comfortable beds in their rooms, often using phrases like "good beds," "super comfortable," and "perfect big double bed." Many also noted the cleanliness of the rooms and the comfort of the mattresses. However, some guests had difficulty finding poolside beds due to overcrowding and a few mentioned that the beds could be a bit comfier or were too hard for their liking. Overall, the majority of guests were very satisfied with the beds at Theartemis Palace.

Cleanliness
The guests of Theartemis Palace consistently praise the hotel for its cleanliness with many mentioning the neatness and modern design of the rooms. The daily room cleaning and fresh towels are also appreciated. The staff is described as professional and attentive. COVID precautions are also noted with some guests impressed by the additional sanitization measures taken. However, there are some occasional negative mentions of lapses in cleaning, such as in the spa area and inconsistent room cleaning. Overall, the hotel is described as very clean and well-kept, contributing to a comfortable and pleasant stay.

Staff
The staff at Theartemis Palace hotel are the highlight of many guest reviews with positive comments about their professionalism, friendliness and helpfulness. From the reception to the restaurant and housekeeping, guests were impressed with the hospitality and attentiveness of the staff. Some guests even mentioned specific staff members by name who went above and beyond for them. Overall, the hotel staff received high praise for their superb customer service and their ability to speak multiple languages. Despite a few exceptions, guests were impressed with the welcoming atmosphere and exceptional treatment they received from the staff.

Pool
The pool at Theartemis Palace receives rave reviews from guests with many describing it as spacious, beautiful and excellent. The illuminated pool at night is a particular highlight with some guests comparing it to a starry night sky. The pool area is well-kept, but it can get crowded during summer and there are limited sunbeds available, which can be reserved by guests for long periods of time. The hotel enforces a policy prohibiting the reservation of beds at the pool with towels, but some guests still manage to do so. The indoor pool is also quite nice, although it's not heated and the opening hours of the pools are too short. The decors and the size of the rooms and restaurant generally receive positive feedback, but some guests complain about noisy neighbors and rowdy children making it difficult to relax by the pool. Despite some areas for improvement, the majority of guests give high marks to the pool and pool area at Theartemis Palace.

Beach
The Artemis Palace hotel is the perfect location for those wanting to enjoy the sandy beaches of Rethymno. Many guests praised the hotel's proximity to the beach with some saying it was just a 2-minute walk away. Others also noted that the beach was only a 5-minute walk from the hotel and within walking distance to many bars and restaurants. Although some described the beach as "not amazing," most found it convenient and comfortable with enough sun loungers available to rent. The hotel's location was also a popular feature with guests praising its position just a few minutes away from the beach and within walking distance to Rethymno town. The majority of guests were happy with the hotel's access to the beach, despite there being no beach.

Family
The Artemis Palace is a family-friendly hotel with events for guests every day. Different shows are put on every night, including an outdoor Jacuzzi in the Premium Family Suite. The staff is efficient and polite; they provide many towels for the beach and the pool. The buffet is varied and well-served. The practical and neat bathroom comes with bathrobes. The hotel is conveniently located a few meters from the beach and walking distance from town. Guests are welcomed with a bottle of water and invited to relax on the terrace with furniture, a fridge, coffee and tea facilities in the room. However, the pool is small and some guests complained about rowdy children on their second to the last day on site.

4 Star
Theartemis Palace is a quality hotel with excellent facilities that impressed many of its guests who felt that it deserved 5 stars instead of 4. Superb and with the services one would expect from a 4-star hotel, it is a chic establishment, although some found it lacking in charm. Despite some disappointment, such as noisy fridges and issues with shower pressure and temperature, the hotel staff were responsive in addressing guests' concerns and some were given alternative rooms. Overall, Theartemis Palace is a well-regarded hotel that could easily be described as a 5-star establishment.

Outdoor Pool
The outdoor pool at Theartemis Palace has received glowing reviews from guests. Many describe the pool as lovely, excellent, really nice and beautiful, complete with stars illuminating it at night. The pool is also said to be in a perfect location, right beside the beach, making it convenient for guests to enjoy both. The only downside mentioned is the limited number of sunbeds, leading to some guests becoming "squatteurs de transat" (sunbed squatters). Nonetheless, one guest in the Premium Family Suite found the pool to be exceptional. Another guest described the pool as "mooi" (beautiful) with enough sunbeds and free pool towels available. Just note that the pool has restricted access time, only open from 10 am to 6 pm. Despite some noise from people talking until after midnight, guests still found Theartemis Palace to be a good hotel with excellent food and a great pool area.


Yes, Theartemis Palace has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Theartemis Palace. For more information, read the answers to the Spa questionnaire

No, Theartemis Palace doesn't allow dogs.

No, parking facilities aren't available at Theartemis Palace.

Yes, Theartemis Palace has a gym.
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