Complejo Reencuentro
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Summary of reviewsComplejo Reencuentro is ideally situated in a serene and picturesque location, providing tranquility and privacy in a lovely neighborhood. Its strategic placement between two cities offers guests easy access to nearby attractions, including hot springs, making it an appealing base for exploration. This balance between seclusion and accessibility is enhanced by inviting outdoor amenities like pools, which align with the property's excellent price-quality ratio. The complex's placement amidst other tourist accommodations guarantees a pleasant stay with opportunities to engage with attractions in the area.
Despite the property's appealing location, it experiences significant challenges with cleanliness and maintenance, affecting overall guest satisfaction. Reports have highlighted issues such as unclean bathrooms and kitchens, as well as outdated linens and general neglect throughout the facility. Enhancements in hygiene and upkeep could substantially elevate the quality of stays at this well-positioned hotel.
The exceptional staff at Complejo Reencuentro is consistently praised for their attentiveness and warmth. Both owners and staff, including Rocío, Gustavo, and Silvia, are noted for their dedication to ensuring guest comfort. Their responsiveness and welcoming nature contribute positively to guest experiences, creating an inviting atmosphere.
The outdoor area, featuring a lovely pool, is a highlight of the property, offering a delightful setting for relaxation. Although some guests suggest more regular maintenance for optimum cleanliness, the enjoyable pool environment, coupled with the property's good location and warm hospitality, offers a charming backdrop for a relaxing getaway.
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Despite the property's appealing location, it experiences significant challenges with cleanliness and maintenance, affecting overall guest satisfaction. Reports have highlighted issues such as unclean bathrooms and kitchens, as well as outdated linens and general neglect throughout the facility. Enhancements in hygiene and upkeep could substantially elevate the quality of stays at this well-positioned hotel.
The exceptional staff at Complejo Reencuentro is consistently praised for their attentiveness and warmth. Both owners and staff, including Rocío, Gustavo, and Silvia, are noted for their dedication to ensuring guest comfort. Their responsiveness and welcoming nature contribute positively to guest experiences, creating an inviting atmosphere.
The outdoor area, featuring a lovely pool, is a highlight of the property, offering a delightful setting for relaxation. Although some guests suggest more regular maintenance for optimum cleanliness, the enjoyable pool environment, coupled with the property's good location and warm hospitality, offers a charming backdrop for a relaxing getaway.
Apartment with Swimming Pool
This apartment offers swimming pool facilities.
Outdoor Pool
Apartment with Outdoor Pool
Featuring an outdoor pool surrounded by a garden, this property offers self-catering accommodation with free Wi-Fi access and barbecue facilities.
Apartment with Free Wi-Fi
Apartment with Parking
Guest Reviews
Complejo Reencuentro boasts a serene and picturesque location, offering tranquility and privacy amidst a lovely neighborhood setting. Nestled between two cities, guests find easy access to nearby attractions such as hot springs, enhancing its appeal as a great base for exploring the area. While the hotel is a bit farther from city centers, it remains conveniently accessible by car, taking about ten minutes to reach the bustling hub. This balance between seclusion and accessibility makes it ideal for travelers seeking a peaceful retreat without sacrificing convenience. The complex also features inviting outdoor amenities like pools, complementing its excellent price-quality ratio. Overall, the property's strategic placement amidst other tourist accommodations ensures both a pleasant stay and the opportunity to engage with nearby attractions.
Complejo Reencuentro, despite being set in a pleasant location, unfortunately struggles significantly with cleanliness and maintenance issues, as highlighted by several guest reviews. The facility appears to suffer from a lack of proper upkeep, leading to various hygiene concerns throughout the property. Bathrooms and kitchens were frequently noted to be particularly unclean, with reports of mold, grease, and dampness. The condition of linens such as pillows and sheets also received criticism for being outdated and stained. In terms of maintenance, issues like dirty and moldy curtains, stained bedspreads, and general neglect were frequently mentioned, detracting from the overall guest experience. Improvements in both hygiene practices and maintenance routines could notably enhance the quality of stays at this otherwise nicely located hotel.
Complejo Reencuentro is frequently praised for its exceptional staff and welcoming atmosphere. Guests highlight the attentive and kind service provided by both the owners and the staff, specifically mentioning Rocío, Gustavo, and Silvia. The owners are described as being particularly responsive and dedicated to ensuring guest comfort, always addressing any needs or issues with care. The receptionists are noted for their remarkable attitude, contributing to an overall excellent experience for visitors. Despite some isolated criticisms, the warmth and attentiveness of the team at Complejo Reencuentro stand out, creating a pleasant environment for guests to enjoy.
Complejo Reencuentro offers a delightful outdoor area that includes a lovely pool, creating a pleasant environment for guests during the summer. The pool is frequently mentioned as a standout feature of the property, with many guests describing it as beautiful and excellent. The surrounding park and garden areas contribute to the enjoyable setting. Although the pool area is appreciated for its appeal, some guests have noted that it could benefit from more regular maintenance and cleaning to keep the tiles in pristine condition. Nevertheless, the property's good location and the warm welcome from the hosts enhance the overall experience, making it a charming spot for a relaxing getaway.
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Location
Cleanliness
Staff
Pool
Yes, Complejo Reencuentro has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Complejo Reencuentro.
No, Complejo Reencuentro doesn't allow dogs.
Yes, parking facilities are available at Complejo Reencuentro.
No, Complejo Reencuentro doesn't have a gym.
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