Hualien, No. 1-1, Linyuan24.000205,121.628278(Show on Map)
8.8
Excellent
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
Info
Summary of reviews
Parkview Hotels & Resorts is widely celebrated for its serene and picturesque location, making it a tranquil retreat nestled within a lush, park-like landscape. Guests appreciate the suburban setting which offers a peaceful environment away from the city's hustle and bustle, while still conveniently close to local amenities and destinations. Families particularly cherish the abundant facilities for children, enhancing the hotel’s appeal as a family-friendly destination.
The rooms at Parkview are a standout feature with guests frequently highlighting their spaciousness, modern decor and overall comfort. The recently renovated accommodations provide beautiful views of the harbor and mountains, ensuring a relaxing and rejuvenating stay. Despite minor cleanliness issues that some guests encountered, the general consensus remains positive regarding the room environment.
The breakfast experience, while mixed, receives commendations for its well-lit dining area and a broad array of delicious options. However, some guests felt that the variety could be improved to better align with five-star standards. Dinner offerings, particularly the desserts and drinks, were praised, but there was a general call for more menu variety and better quality to justify the pricing.
Guests frequently praise the hotel's staff for their friendliness, helpfulness and excellent service. The reception team, housekeeping and other personnel contribute significantly to the pleasant atmosphere, making the guests feel well cared for. The hotel manager and front desk staff are especially noted for their attentiveness and proactive attitude.
The hotel's swimming amenities are another highlight with both indoor and outdoor pools receiving high praise for their cleanliness and spaciousness. The well-maintained pool areas add to the overall experience, providing a lovely setting for relaxation.
Parkview Hotels & Resorts shines as a family-friendly option due to its extensive recreational facilities for children, comfortable family suites and convenient amenities for parents. The large swimming pool and play areas enhance the hotel's appeal for those traveling with kids.
Feedback on the beds was mixed with some guests finding them comfortable, while others noted issues with firmness and pillow support. To meet five-star expectations, improvements in bed comfort and breakfast variety are suggested.
Despite a few areas of improvement, Parkview Hotels & Resorts is favored for its combination of beautiful surroundings, excellent facilities, accommodating staff and family-friendly environment, making it a preferred choice for a peaceful and enjoyable getaway.
Categories
Golf
Recognized as a 'Top Taiwan Golf Hotel', indicating it caters specifically to golfers. Located in Hualien City, it provides a base for accessing golf courses in the surrounding area.
Family
Known as a comprehensive family vacation paradise, it is Hualien's first five-star luxury resort hotel. Offers a central location with natural scenery and local culture, making it ideal for exploring Hualien with family.
Business
This hotel features a business center, meeting facilities, and a significant event space totaling 1,499 sq m. Its meeting room can accommodate up to 530 people and offers services like copying and fax, making it well-equipped for various business needs and events.
Parking
This resort offers parking for guests. Its location and resort designation suggest it has sufficient parking capacity.
EV charging stations
Accessible
Parkview Hotels & Resorts offers wheelchair accessibility throughout its grounds and facilities for disabled guests. It also features an elevator/lift.
Outdoor Pool
The resort offers two swimming pools, including a seasonal outdoor pool and a plunge pool, along with extensive recreational facilities suitable for families.
Indoor Pool
花蓮美侖大飯店是當地的知名飯店，通常這類型的飯店會提供基本的休閒設施，包含室內游泳池，供住客使用。
Pool
Indoor Pool
Outdoor Pool
5 Star
EV charging stations
Luxury
Honeymoon
Romantic
Gym
Room Types
Deluxe RoomBed options: Standard queen bed size(160*200*1) featuring superior THANN bath products.
Bathroom with spacious walk-in rain shower(no tub).
**To support the government policy with the goal environmental protection and reduce plastic wastes, guests are encouraged to bring their own amenities.
Starting from 2024, as part of our commitment to reducing plastic waste, some accommodations will no longer provide single-use amenities by default. However, if you find yourself in need, please refer to the room.
Starting from 2025, due to environmental protection policies, all hotels will no longer provide disposable items.
Deluxe Twin RoomBed options: Two twin bed size(120*200*2) featuring superior THANN bath products.
Bathroom with spacious walk-in rain shower(no tub).
**To support the government policy with the goal environmental protection and reduce plastic wastes, guests are encouraged to bring their own amenities.
Starting from 2024, as part of our commitment to reducing plastic waste, some accommodations will no longer provide single-use amenities by default. However, if you find yourself in need, please refer to the room.
Starting from 2025, due to environmental protection policies, all hotels will no longer provide disposable items.
Deluxe Family RoomBed options: Standard two bed size(160*200*2) featuring superior THANN bath products.
Bathroom with spacious walk-in rain shower(no tub).
**To support the government policy with the goal environmental protection and reduce plastic wastes, guests are encouraged to bring their own amenities.
Starting from 2024, as part of our commitment to reducing plastic waste, some accommodations will no longer provide single-use amenities by default. However, if you find yourself in need, please refer to the room.
Starting from 2025, due to environmental protection policies, all hotels will no longer provide disposable items.
Deluxe Family SuiteBed options: Standard two bed size(160*200*2).
**To support the government policy with the goal environmental protection and reduce plastic wastes, guests are encouraged to bring their own amenities. We will only provide shampoo & shower gel and hair conditioner in the guest room form Jun 1st 2022, other disposable amenities will no longer be deployed. Amenities are available by request to "Housekeeping". (please dial 7 from the house phone)
Deluxe Twin Room with BathTwo twin bed size(120*200*2) featuring superior THANN bath products. Bathroom with spacious walk-in rain shower. **To support the government policy with the goal environmental protection and reduce plastic wastes, guests are encouraged to bring their own amenities.
Starting from 2024, as part of our commitment to reducing plastic waste, some accommodations will no longer provide single-use amenities by default. However, if you find yourself in need, please refer to the room.
Starting from 2025, due to environmental protection policies, all hotels will no longer provide disposable items.
Deluxe Family Suite RoomBed options: Standard queen bed size(160*200) and two futons. **To support the government policy with the goal environmental protection and reduce plastic wastes, guests are encouraged to bring their own amenities.
Starting from 2024, as part of our commitment to reducing plastic waste, some accommodations will no longer provide single-use amenities by default. However, if you find yourself in need, please refer to the room.
Starting from 2025, due to environmental protection policies, all hotels will no longer provide disposable items.
About Parkview Hotels & Resorts
Registry or License or Notification Number: 交觀業字第1517號
Guest Reviews
8.8
Excellent
Review Summaries
Location
Parkview Hotels & Resorts boasts a serene and picturesque setting, nestled in its own park-like landscape with lush green spaces. The suburban location provides a tranquil and quiet environment, making it a peaceful retreat away from the hustle and bustle of downtown Hualien. Guests appreciate the beautiful surroundings and the convenience of a short taxi ride or a bike ride to reach the city center. The hotel is very close to Hualien Stadium, adding to its charm for sports enthusiasts.
While the hotel's location might seem a bit isolated or far from the city center, it proves to be advantageous for those looking for a quiet and restful stay. The park area around the hotel is excellent, offering ample green space for relaxation. Despite being located somewhat remotely from the city center, the hotel remains convenient for driving and getting to various destinations. Additionally, the proximity to local amenities and the possibility to order takeout add to the convenience.
Families particularly enjoy the excellent array of facilities available for children, enhancing the overall experience. The combination of a good location, beautiful environment and helpful staff make Parkview Hotels & Resorts a favored choice for a peaceful getaway in Hualien.
Breakfast
Parkview Hotels & Resorts offers a breakfast experience that has received a mix of feedback from its guests. On the positive side, the breakfast restaurant boasts excellent lighting and beautiful views, creating a pleasant dining environment. Guests have noted the plentiful and delicious options available in the self-service buffet, praising the extensive variety of dishes from freshly made fried eggs to delicious fresh milk. Many find the breakfast to be very delicious and rich with some highlighting the efficient replenishment of food items.
However, there are notable areas for improvement. Several guests mentioned that the breakfast offerings felt monotonous and lacked variety with some dishes remaining the same over consecutive days. The options available were sometimes perceived as too simple or ordinary, not living up to the standards of a five-star hotel. Instances of slow service during peak hours and limited availability of popular items were also reported. Additionally, some guests found the quality of particular dishes to be disappointing and noted issues such as flies on food items and slow-operating coffee machines.
In summary, while Parkview Hotels & Resorts provides a generally enjoyable breakfast experience with a pleasant atmosphere and a decent range of options, there are aspects that require refinement to meet the higher expectations of its guests.
Dinner
Guests at Parkview Hotels & Resorts have mixed feelings about the dinner offerings. On the positive side, the desserts and drinks offered during dinner receive praise for their quality. Additionally, those who prefer convenience will find it advantageous that they can dine in without needing to leave the hotel premises. The staff at the self-service dinner are noted to be kind and courteous, adding a pleasant touch to the dining experience.
However, there are several areas for improvement. Many guests feel that the dinner options are not diverse enough and the overall quality of the meals can be poor or simply average, failing to impress. The self-service dinner specifically receives criticism for not being tasty. Additionally, some guests find the hotel restaurant to be so-so and on the expensive side with set menus lacking in quality. Overall, more meal options and an improved menu variety are suggested to justify the dinner prices.
Rooms
Parkview Hotels & Resorts offers an exceptional experience with their newly renovated and spacious rooms. Guests consistently highlight the large, comfortable and modern accommodations. The rooms are described as clean, tidy and beautifully decorated with excellent views of both the harbor and mountains, making it a perfect getaway. Families especially appreciate the roomy family suites, while double and quadruple rooms also receive high praise for their ample size and comfort.
The facilities within the rooms are noted to be modern and well-equipped, including features like smart toilets and comfortable beds, contributing to a very relaxing stay. The bathrooms are spacious with fully functional zoning and some even feature six automatic toilets.
Although there are a few minor drawbacks, such as occasional housekeeping oversights and issues with lighting and specific amenities, the overall atmosphere of the rooms more than compensates. The newly decorated interiors and the high comfort level make it an inviting place to relax and feel at home.
Overall, the rooms at Parkview Hotels & Resorts provide a clean, spacious and comfortable stay that leaves guests feeling rejuvenated and satisfied.
Beds
Guests at Parkview Hotels & Resorts have varied experiences with the beds provided. On a positive note, some guests find the beds very comfortable and well-matched with their pillows. However, a significant number of reviews point out that the beds are generally on the firmer side with many describing them as very hard or uncomfortably hard, making it difficult to sleep or turn over without disturbance.
Additionally, some guests mentioned the beds being a bit small and there were complaints about the mattress feeling collapsed or rough bed sheets. Pillow comfort also appears to be a recurring issue with several reviews indicating that the pillow is too flat or too soft, lacking sufficient support for a restful sleep. A few other remarks touch on the bed's size, noting that the double beds are smaller than expected.
In conclusion, while there are some positive comments regarding bed comfort, many guests have expressed the need for improvement in both the firmness and size of the beds, as well as better pillow support.
Cleanliness
Parkview Hotels & Resorts has received mixed reviews regarding its cleanliness. On the positive side, many guests found the hotel and rooms to be very clean, tidy and often described them as new-looking. A number of reviewers highlighted the comfort and amenities of the rooms, which made their stay very enjoyable. Specific facilities like the swimming pool's shower area were also praised for their cleanliness and good maintenance.
However, there were several criticisms concerning cleanliness that cannot be overlooked. Some guests noted issues such as dirty floors, unclear windows and finding hairs upon arrival in various parts of the room. The cleanliness of room carpets and the thoroughness of cleaning details also received some negative remarks.
Despite a general acknowledgment of clean and comfortable rooms, it’s evident that there are inconsistencies in the hotel's cleaning standards which need to be addressed for a more uniformly positive guest experience.
Staff
Parkview Hotels & Resorts offers a notable experience largely driven by its exceptional staff. The reviews highlight a consistently friendly and helpful team across various departments. Many guests praised the meticulous housekeeping staff and the courteous shuttle bus driver. The reception staff generally received commendations for their excellent service with only a few exceptions noted on the day of check-out.
Service is described as top-notch with the employees always smiling and ready to assist with any last-minute requests. The hotel managers and front desk staff are also recognized for their politeness and attentiveness. Guests appreciated the proactive attitude of the staff, who are friendly, courteous and considerate.
Interactions with personnel at various points, including the entrance and parking areas, were positive, characterized by kindness and thoughtfulness. The service staff in the hotel lobby were particularly noted for their friendliness. Overall, the welcoming and warm environment created by the staff significantly enhances the accommodation experience at Parkview Hotels & Resorts.
Pool
Parkview Hotels & Resorts boasts an impressive range of swimming amenities that receive high praise from guests. The hotel features both indoor and outdoor swimming pools, offering flexibility regardless of weather conditions. Visitors frequently describe the pools as beautiful, spacious and clean. The pool areas are well-maintained with a special mention for the cleanliness of the shower facilities, which include dry and wet separation and good amenities.
The heated indoor pool is notably appreciated for its comfort and warmth, making it an excellent choice in less favorable weather. The outdoor pool is described as huge and ideal for play and relaxation with some reviews highlighting its therapeutic benefits. Many guests enjoy the scenic surroundings of the pool area, including lovely gardens and a small waterfall, contributing to a serene atmosphere.
Additionally, the pool area is vast and includes ample lawn space, enhancing the overall experience. While most reviews are overwhelmingly positive, a few guests mentioned areas for improvement, such as opening times and occasional needs for better upkeep. Despite this, the consensus is clear: the pools at Parkview Hotels & Resorts are a standout feature, offering a delightful mix of leisure and beauty.
Family
Parkview Hotels & Resorts stands out as an excellent choice for family trips, providing a plethora of family-friendly activities and facilities. The hotel boasts a children's play area and an entertainment center that are greatly appreciated by both parents and kids. Numerous reviewers highlight the hotel's suitability for children, describing it as a very family-friendly environment. The playroom and game area are frequently mentioned as wonderful components that kids thoroughly enjoy.
Families find the rooms spacious and comfortable with the family suites equipped with two queen-size beds being particularly suitable for large groups. The high floors offer impressive views, adding to the overall pleasant experience. The spacious environment and comfortable accommodations make it a relaxing option for family travel.
Parents noted the hotel's super large swimming pool and the variety of children's facilities available, including a game area suitable for young children. The availability of practical amenities such as bottle sterilizers further adds to the convenience for families.
In summary, Parkview Hotels & Resorts provide great recreational facilities for both kids and adults, making it a top choice for family-friendly travel. The combination of ample space, comfortable rooms and a variety of activities ensures a delightful stay for families looking to keep their children entertained and happy.
5 Star
Parkview Hotels & Resorts presents itself visibly as a five-star hotel with noteworthy features in room furnishings and an overall resort experience that aligns with 4-5 star standards. Guests have commended the impeccable service, highlighting a commendable aspect of the hotel's operations. The gym also receives positive mentions, reflecting well on the facilities provided.
However, there are areas needing improvement to fully meet five-star expectations. The breakfast offering has been a recurring point of contention with several guests expressing disappointment over the limited options and quality that do not match other five-star establishments. Additionally, some reviews indicate that the overall amenities and luxurious touches fall short of true five-star quality, suggesting that the hotel needs to better organize and elevate its facilities and services to meet higher standards. Staff training has also been noted as below expected levels, further impacting the overall five-star experience.
FAQ
Yes, Parkview Hotels & Resorts has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Parkview Hotels & Resorts.
No, Parkview Hotels & Resorts doesn't allow dogs.
Yes, parking facilities are available at Parkview Hotels & Resorts.
