Inverness, 1 Fraser Street57.478674,-4.228228(Show on Map)
6.1
Rated
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+5 Photos
+ 3 Photos3
Checkin - Checkout dates
1 Room2 Guests
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Summary of reviews
Waverley Inn Holiday Apartments generally offers a positive stay experience, particularly noted for its prime location in the heart of Inverness. The central setting provides convenient access to shops, restaurants, pubs and key attractions, such as the River Ness and historic landmarks. Proximity to public transport, including bus and train stations, enhances accessibility, making it a preferred choice for guests keen on exploring the city. Though the bustling nightlife sometimes results in noise, guests largely appreciate the enviable location.
The apartments themselves are well-regarded for their modern, newly renovated interiors and overall cleanliness. Spacious living rooms and kitchens make them suitable for both short and extended stays. Guests appreciate the well-decorated, homely feel provided by comfortable beds, cozy living areas and bathrooms equipped with powerful showers. Facilities like washers and dryers add to the convenience, appealing to both business and leisure travelers. However, minor issues like small room sizes and occasional street noise have been noted.
Cleanliness is a mixed aspect with many guests praising the apartments for their spotless condition, clean linens and overall tidy appearance. However, there are sporadic reports of dirty bedding, towels and floors, as well as isolated issues such as insect presence and remnants from previous guests. This inconsistency translates to varied guest experiences.
Staff service is another area of mixed feedback. While many guests highlight the friendliness and helpfulness of certain staff members, particularly Robert and Joseph, others note issues with communication and professionalism. Difficulties in reaching staff and instances of unprofessional behavior were reported, affecting overall guest satisfaction.
The Wi-Fi access at Waverley Inn Holiday Apartments is frequently criticized with many guests experiencing slow, unreliable or non-existent connections. Despite being advertised as available, the overall performance of the Wi-Fi falls short of expectations, leading some guests to rely on their mobile data.
Finally, the beds receive mixed reviews. Many guests find them comfortable and conducive to a good night's sleep, while others point out issues with bed size, mattress condition and cleanliness.
In conclusion, Waverley Inn Holiday Apartments stands out for its excellent location, modern interiors and convenience, despite some inconsistencies in cleanliness, staff service and Wi-Fi quality. The apartments generally offer good value for money, particularly for those prioritizing easy access to city amenities.
Free Wi-Fi
Waverley Inn Holiday Apartments provides free WiFi. This ensures guests can easily stay connected.
Room Types
Standard ApartmentThe apartment features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a tea and coffee maker, a seating area, a dining area, a sofa and a flat-screen TV. The unit offers 1 bed.
Two-Bedroom ApartmentThe apartment features 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a tea and coffee maker, a seating area, a dining area, a sofa and a flat-screen TV. The unit offers 2 beds.
One-Bedroom ApartmentThe apartment has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment features parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a sofa. The unit has 1 bed.
Standard ApartmentThe apartment has 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. Guests can make meals in the kitchen that has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a tea and coffee maker, a seating area, a dining area, a sofa, as well as a flat-screen TV. The unit has 2 beds.
Apartment with ShowerThe apartment has 1 bedroom and 2 bathrooms with a walk-in shower and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment offers a tea and coffee maker, a seating area, a dining area, a sofa, as well as a flat-screen TV. The unit has 1 bed.
Two-Bedroom ApartmentThe apartment features 2 bedrooms and 2 bathrooms with a walk-in shower and free toiletries. The well-equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. The apartment provides a tea and coffee maker, a seating area, a dining area, a sofa and a flat-screen TV. The unit offers 2 beds.
Deluxe Double Room with ShowerFeaturing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The double room features a flat-screen TV, a tea and coffee maker, a wardrobe, parquet floors as well as city views. The unit has 1 bed.
Standard ApartmentThe apartment features 1 bedroom and 1 bathroom with a walk-in shower and free toiletries. The well-fitted kitchen has a refrigerator, a dishwasher, kitchenware and an oven. The apartment provides a flat-screen TV, a tea and coffee maker, a seating area, a dining area as well as city views. The unit offers 1 bed.
StudioProviding free toiletries, this studio includes a private bathroom with a walk-in shower and a hairdryer. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and an oven. The studio has parquet floors, a seating area with a flat-screen TV, a tea and coffee maker, a dining area, as well as a wardrobe. The unit offers 1 bed.
Guest Reviews
6.1
Rated
Review Summaries
Location
Waverley Inn Holiday Apartments boasts an enviable location in the heart of Inverness, making it a prime choice for guests eager to explore the city. Situated centrally, the apartments provide easy access to a plethora of amenities, including shops, restaurants, pubs and key attractions such as the River Ness and historic landmarks.
Guests frequently highlight the exceptional convenience of the location, noting its proximity to the bus and train stations, which is especially appreciated by those arriving by public transport. The city center setting allows visitors to immerse themselves in the vibrant atmosphere of Inverness with major sites and diverse dining options just a short stroll away.
Despite occasional remarks about the noise levels, especially during weekends due to nearby nightlife, the overall sentiment about the location remains overwhelmingly positive. The apartments are described as clean, well-appointed and perfect for short stays, providing all necessary comforts amidst the bustling urban environment.
For travelers prioritizing easy access to city amenities and a central position to explore Inverness, Waverley Inn Holiday Apartments stands out as an excellent choice.
Rooms
Waverley Inn Holiday Apartments, situated in the heart of Inverness, impresses with its central location and overall cleanliness. Guests appreciate the modern, newly renovated interiors that provide a clean, warm and comfortable atmosphere. Many reviews highlight the apartments' spaciousness, especially the living rooms and kitchens, making them ideal for both short and extended stays.
The apartments are described as beautifully decorated, well-presented and well-equipped with essential amenities, including fully functional kitchens and modern appliances. This setup offers guests a homely feel, complete with comfortable beds and cozy living spaces. The inclusion of television and ample storage space is noted to enhance the comfort of the guests.
Spacious bathrooms and powerful showers receive positive mentions, ensuring a relaxing and problem-free stay. The facilities, such as access to washers and dryers, further add to the convenience, making the apartments suitable for both business and leisure travelers.
Nevertheless, there are some drawbacks. Several reviews mention the small size of some rooms, which might not be ideal for guests who prefer more space. Noise from the street and neighboring areas is also a recurring issue, as the apartments are not soundproof.
Despite these minor issues, the consensus remains positive with the apartments being described as cozy, clean and offering good value for money. Those looking for well-designed, comfortable accommodation in a prime location will find Waverley Inn Holiday Apartments to be an excellent choice.
Beds
The beds at Waverley Inn Holiday Apartments received mixed feedback from guests. Many reviews highlighted comfortable and soft mattresses with phrases like comfy, very comfortable and extremely comfortable appearing frequently. Guests appreciated the bedding's quality, describing some as having good quality bedding and comfortable sheets.
However, several guests also noted significant issues. Multiple reviews mentioned uncomfortable, hard or lumpy mattresses with specific complaints about noisy springs and shallow, sagging mattresses. The small size of the beds was a recurring concern, noted by several guests as inadequate for two people. Some guests also encountered cleanliness issues, including stained and torn bed sheets, which detracted from their overall experience.
In summary, while many guests found the beds at Waverley Inn Holiday Apartments to be comfortable and conducive to a good night's sleep, there were notable and consistent concerns regarding bed size, mattress condition and cleanliness.
Cleanliness
The reviews for 'Waverley Inn Holiday Apartments' present a mixed portrait of cleanliness. On the positive side, numerous guests praised the apartments as very clean, modern and well-maintained. They highlighted spotless rooms, clean linens and comfortable facilities. Many found the apartments nicely furnished, cozy and central to key locations. Reviews regularly mentioned well-kept bathrooms, fresh-looking spaces and overall tidy appearances.
However, a significant number of guests reported cleanliness issues, including dirty bedding, towels and floors, along with dust and mold in various areas. Complaints of urine stains, insect presence and remnants of previous guests' belongings, like socks and dirty cutlery, were common. Some reviews noted poor maintenance in shared areas and specific issues like stained shower curtains, unswept floors and dirty windows.
While many guests found the staff helpful and the locations favorable, the inconsistent cleaning standards affected their overall satisfaction. The hotel appears to exhibit strong potential for comfort and cleanliness, but experiences varied greatly among guests.
Staff
The staff at Waverley Inn Holiday Apartments generally receive praise for their friendliness and helpfulness, making many guests feel welcomed and attended to throughout their stay. Many guests highlighted the positive interactions they experienced with various staff members, noting that they were easy to reach by phone and often very accommodating. The names Robert and Joseph came up multiple times as outstanding figures, who were both supportive and welcoming.
However, the reviews also reflect a mixed experience with some inconsistency in staff professionalism and communication. A notable number of reviews mentioned poor communication with the host and owner, including difficulty in reaching them and a lack of responsiveness. There were mentions of unprofessional behavior and indifferent or unfriendly responses from certain staff members. A few guests also pointed out specific incidents of rudeness and lack of assistance during their stay.
In summary, while the hotel's staff has been recognized for their positive demeanor and the kind assistance they offer, the inconsistency in service and communication issues somewhat tarnish the overall guest experience at Waverley Inn Holiday Apartments. This suggests that while the staff can be a great asset to the establishment, there are areas that need significant improvement to ensure a consistently positive experience for all guests.
Wi-Fi
Waverley Inn Holiday Apartments provides a range of amenities, but one aspect often mentioned by guests is the Wi-Fi. Many guests reported that the Wi-Fi was either slow, unreliable or completely non-existent in some areas of the property. Specific issues included weak signals, patchy reception and difficulties in obtaining the Wi-Fi password. Despite being advertised as available, the connection often failed to meet expectations with some guests finding it barely functional or resorting to using their own mobile data. A few guests did note that the Internet was good and there were instances of free Wi-Fi being available elsewhere in the complex. However, overall, the Wi-Fi at Waverley Inn Holiday Apartments seems to be a common point of dissatisfaction for many visitors.
FAQ
No, Waverley Inn Holiday Apartments doesn't have any pool.
No, a spa isn't available at Waverley Inn Holiday Apartments.
No, Waverley Inn Holiday Apartments doesn't allow dogs.
No, parking facilities aren't available at Waverley Inn Holiday Apartments.
No, Waverley Inn Holiday Apartments doesn't have a gym.
