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Spa Hotel Schlosspark

Karlovy Vary , Kolma 661/13-19 (Show on Map)

8.3

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsSpa Hotel Schlosspark is a centrally located hotel in Karlovy Vary, offering stunning views of the city and close proximity to mineral water sources. The hotel's breakfast is fantastic with a huge variety of options available, although some guests found the breakfast room too small. The hotel offers a range of room options, from smaller, cozy spaces to larger, luxurious accommodations with cleanliness being a top priority. The staff are described as friendly, helpful and attentive, although some guests experienced unfriendly service upon arrival. The spa area received mixed reviews with some guests enjoying the pool and sauna, while others found them too small. Parking is limited and expensive and the beds received mixed reviews. Some guests felt that the hotel did not match its advertised four-star rating, while others enjoyed their stay. Overall, Spa Hotel Schlosspark is a convenient and comfortable option for exploring Karlovy Vary, but may require some improvements to match its four-star title.
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Categories

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

What percentage of your guests are families? Under 50%

Family-Friendly room types:

Connecting rooms (with intermediate door). Number: 1

Triple rooms. Number: 11

Two-bedroom apartments. Number: 1

Please suggest which room type a family with one child should choose and where the child will sleep:
DBL D

Answers last updated by Spa Hotel Schlosspark

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking

4-Star Hotel

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Comfort Double Room or Twin Room with Wellness and Swimming Pool Access This room features a seating area, a flat-screen TV, and a bathroom fitted with a bath of shower, a hairdryer, bathrobes, slippers and free toiletries. Please note that the room rate is based on 2 guests. Maximum occupancy is 3 guests (see Property Policies). This room comes with free access to the wellness centre.

Deluxe Double Room or Twin Room with Wellness and Swimming Pool Access This spacious unit consists of 2 separate rooms. It features a living room with a sofa, a flat-screen TV, a bedroom, and a bathroom with a shower, a hairdryer, bathrobes, slippers and free toiletries. This room comes with free access to the wellness centre.

Suite with Wellness and Swimming Pool Access This spacious suite includes a separate living room with sofas, satellite flat-screen TV and DVD player, and a bathroom with a bath, a hairdryer, bathrobes, slippers and free toiletries. This room comes with free access to the wellness centre.

Deluxe Single Room with Wellness and Swimming Pool Access This room comes with free access to the wellness centre.

Economy Double or Twin Room with Wellness and Swimming Pool Access This room comes with free access to the wellness centre.

Presidential Suite with Wellness and Swimming Pool Access This room comes with free access to the wellness centre.

About Spa Hotel Schlosspark

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Guest Reviews

8.3

Very Good

Location

Spa Hotel Schlosspark has an excellent location right in the heart of Karlovy Vary. Guests appreciate the short distance to the city center and pedestrian zone, making it easy to explore all the sights on foot. Even though the hotel is centrally located, the surroundings are still quiet and peaceful. The location offers stunning views of the city and is close to mineral water sources. The hotel is conveniently located near restaurants and parking is available right outside the entrance. The hotel's steep approach road and proximity to the city center are mentioned occasionally. However, despite these minor issues, the hotel's location is considered to be super convenient and phenomenal. Overall, guests find the location of Spa Hotel Schlosspark to be top-notch and perfect for exploring the beautiful city of Karlovy Vary.

Breakfast

The breakfast at Spa Hotel Schlosspark is fantastic with a huge variety of options available. Guests can find everything from meats and cheeses to vegetables, fruits, hot sausages, jams, dairy products, pastries, cereals, porridge, eggs and beverages, all fresh and with many homemade specialties. The breakfast area has excellent views of the town and the service is quick and friendly. Although some guests found the breakfast room too small, the selection and quality of the food outweighed that issue for most. A few guests had complaints about the breakfast with some finding it to be nothing special, while others were dissatisfied with the lack of gluten-free options or the limited selection of hot dishes. Overall, if you're staying at Spa Hotel Schlosspark, don't miss out on the delicious breakfast options.

Rooms

The Spa Hotel Schlosspark offers a comfortable and clean stay with a variety of room sizes and styles available. While some guests received rooms different from those pictured, they were still satisfied with their accommodations. Many praised the spacious and well-decorated suites with some even featuring whirlpools. The hotel's cleanliness and tasteful design were a recurring theme in the reviews. On the other hand, some guests found the hotel outdated and in need of renovation. Additionally, a few guests were disappointed in their rooms, which were either small or not as advertised. Overall, the hotel seems to offer a range of room options, from smaller, cozy spaces to larger, luxurious accommodations.

Beds

If you're looking for a hotel with comfortable beds, Spa Hotel Schlosspark might not be the best choice for you. While some guests found the beds to be good, others experienced mattresses that were too soft or too hard. Additionally, some guests had issues with the bed frames being noisy or the mattresses being worn out. One guest even received two single beds instead of the double they requested. However, some guests did report good sleep quality despite the bed issues. Keep in mind that there are also no set times for housekeeping. Overall, if comfortable beds are a top priority for you, it might be worth exploring other options.

Cleanliness

If cleanliness is your top priority when booking a hotel, you'll be happy to hear that Spa Hotel Schlosspark delivers. Guest reviews consistently rave about the cleanliness of the rooms and the entire hotel. The rooms are described as clean and spacious with elegant furnishings and the bathrooms are warm and spotless. While there were a few isolated instances of stains on towels or curtains, overall, guests found everything to be very clean and well-maintained. The hotel's facilities, such as the spa and relaxation area, are also mostly clean, although some guests found them to be a bit small or not very clean towards the end of the day. Despite a few small hiccups, the hotel is largely praised for its cleanliness and upkeep, making it an excellent choice for travelers looking for a spotless and well-taken-care-of accommodation.

Staff

The staff at Spa Hotel Schlosspark receive high praise from guests with many describing them as friendly, helpful and attentive. Guests were particularly impressed with the staff at breakfast, who were described as very nice and attentive. While a small number of reviewers experienced some unfriendly service upon arrival, the majority of guests found the staff to be welcoming and accommodating throughout their stay. Some guests did mention difficulties in communicating in languages other than English, but overall the staff were described as competent, caring and kind.

Spa

The Spa Hotel Schlosspark boasts a cozy and inviting spa area, which received mixed reviews from guests. The pool with a counter-current, waterfall and bubble massage feature proved popular with some, while others found it small. Similarly, the sauna and pool were described as "nice," "small but clean and fine," "free to use," and "included" in the package. Some guests appreciated the opportunity to round off the day in the sauna, while others found the wellness offerings somewhat lacking. Despite the criticism of the small spa area, the hotel did offer various treatments and activities for guests to enjoy. Overall, the majority of the guests enjoyed the spa, albeit with some reservations.

Pool

The Spa Hotel Schlosspark's pool area received mixed reviews from guests. Some were impressed with the pool, which featured a counter current, waterfall and bubble massage, while others found it to be too small and cold. However, most guests were satisfied with the cleanliness of the pool and sauna, which was also free of charge. In terms of the sauna, some guests found it to be small and with limited opening hours, while others enjoyed the temperature and having it to themselves. Overall, the pool area was deemed cute, nice and adequate for a dip, but not big or interesting enough for a full swim.

Parking

Guests of Spa Hotel Schlosspark have expressed difficulty in finding parking at the hotel. The hotel has only 6 parking spaces available, which are quite small and can be challenging to navigate. Guests are warned that parking is limited and expensive at €10 per night. Some guests have reported that the hotel's website doesn't communicate that parking needs to be reserved in advance. Street parking is not an option near the hotel and guests have to park at a garage located about 500m away, which costs €15 per night. The road to the hotel is steep and tough to manoeuvre, especially during the winter. Some guests have found parking close to the hotel challenging and have warned that the hotel is difficult to find with a GPS device.

4 Star

The Spa Hotel Schlosspark has received mixed reviews from guests regarding their four-star rating. Some guests were disappointed with the lack of amenities, such as the absence of mineral water in the rooms, which they felt should be expected from a four-star hotel. The condition of the furniture and carpets in the reception area was also noted as being past its prime. Another guest found the hygiene level to be lacking and suggested choosing another hotel for using the spa facilities. Some guests felt that the hotel was not up to par with its advertised rating, describing it as closer to a two or three-star hotel. On the other hand, some guests enjoyed their stay, noting the spa services and decent breakfast. Overall, it appears that the Spa Hotel Schlosspark may require some improvements to match its four-star title.

Yes, Spa Hotel Schlosspark has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Spa Hotel Schlosspark.

Yes, Spa Hotel Schlosspark welcomes dogs.

Yes, parking facilities are available at Spa Hotel Schlosspark.

No, Spa Hotel Schlosspark doesn't have a gym.

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