Hotel Novostar
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Summary of reviewsHotel Novostar in Kassel enjoys a notably convenient location, strategically placed near the city center, the University of Kassel and various local attractions such as the Christmas market and the Documenta venue. Guests favor the ease of reaching the city center on foot within 10 to 15 minutes and appreciate the ample public transport options nearby. Despite minor complaints about the noise from the busy main road and less appealing surroundings, the central location prevails as a substantial advantage, particularly for short stays and solo travelers.
Guests frequently commend the hotel's breakfast offerings, highlighting its exceptional value at just 5 euros. The buffet is well-regarded for its variety and quality, featuring a broad range of items including eggs, sausages, cheeses, cereals, fruits, vegetables and warm rolls. The breakfast room's ample space enhances the positive dining experience. Though there are a few remarks about simplicity, the breakfast consistently meets guests' expectations for its price range.
The hotel's rooms receive praise for cleanliness, practicality and comfort despite their modest size. Freshly renovated family rooms on the top floor and rooms with kitchenettes and fridges stand out. Comfortable beds are a recurrent highlight with many guests satisfied with the functional and cozy accommodations. Although noise from the street and heating issues are concerns, the rooms provide good value for budget-conscious travelers.
Hotel Novostar's cleanliness is generally well-regarded with many guests appreciating the tidy and well-maintained rooms. Some reported minor issues like mold in bathrooms and outdated facilities, but the overall opinion remains positive, buoyed by attentive and diligent housekeeping staff.
The professionalism and friendliness of the staff significantly enhance the guest experience. Reviews consistently praise the receptionists and housekeepers for their helpfulness, attentiveness and courteous demeanor. Service quality stands out as a major asset, making interactions with staff a highlight of many stays.
Opinions on Wi-Fi are mixed with some guests experiencing reliable and seamless internet access, while others face slow speeds and unstable connections, particularly in specific areas of the hotel. However, when functioning well, the Wi-Fi is appreciated for its reliability.
Families have mixed reviews about Hotel Novostar. Positive aspects include freshly renovated family rooms and accommodating staff, contributing to an overall positive stay. However, issues such as uncomfortable ventilation and a less desirable immediate neighborhood could be potential downsides for families with young children. Despite these concerns, the hotel's affordability and convenience remain attractive.
The hotel beds receive consistent praise for their comfort with many guests noting the quality of the mattresses and bedding. Though opinions on mattress firmness vary, the cleanliness and tidiness of the beds are generally appreciated.
For business travelers, the hotel's strategic location near the University and the friendly, professional staff create a conducive environment for short business stays. However, the occasional Wi-Fi issues may pose a challenge for those requiring reliable internet access. Limited reception hours are also a consideration, but overall, the hotel serves as a practical and value-oriented option for business visits.
In summary, Hotel Novostar offers a practical, budget-friendly accommodation option with a central location, friendly staff and good value breakfast. Despite minor drawbacks in noise levels, Wi-Fi connectivity and room ventilation, the overall guest experience is positively influenced by the hotel's strengths and convenience.
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Guests frequently commend the hotel's breakfast offerings, highlighting its exceptional value at just 5 euros. The buffet is well-regarded for its variety and quality, featuring a broad range of items including eggs, sausages, cheeses, cereals, fruits, vegetables and warm rolls. The breakfast room's ample space enhances the positive dining experience. Though there are a few remarks about simplicity, the breakfast consistently meets guests' expectations for its price range.
The hotel's rooms receive praise for cleanliness, practicality and comfort despite their modest size. Freshly renovated family rooms on the top floor and rooms with kitchenettes and fridges stand out. Comfortable beds are a recurrent highlight with many guests satisfied with the functional and cozy accommodations. Although noise from the street and heating issues are concerns, the rooms provide good value for budget-conscious travelers.
Hotel Novostar's cleanliness is generally well-regarded with many guests appreciating the tidy and well-maintained rooms. Some reported minor issues like mold in bathrooms and outdated facilities, but the overall opinion remains positive, buoyed by attentive and diligent housekeeping staff.
The professionalism and friendliness of the staff significantly enhance the guest experience. Reviews consistently praise the receptionists and housekeepers for their helpfulness, attentiveness and courteous demeanor. Service quality stands out as a major asset, making interactions with staff a highlight of many stays.
Opinions on Wi-Fi are mixed with some guests experiencing reliable and seamless internet access, while others face slow speeds and unstable connections, particularly in specific areas of the hotel. However, when functioning well, the Wi-Fi is appreciated for its reliability.
Families have mixed reviews about Hotel Novostar. Positive aspects include freshly renovated family rooms and accommodating staff, contributing to an overall positive stay. However, issues such as uncomfortable ventilation and a less desirable immediate neighborhood could be potential downsides for families with young children. Despite these concerns, the hotel's affordability and convenience remain attractive.
The hotel beds receive consistent praise for their comfort with many guests noting the quality of the mattresses and bedding. Though opinions on mattress firmness vary, the cleanliness and tidiness of the beds are generally appreciated.
For business travelers, the hotel's strategic location near the University and the friendly, professional staff create a conducive environment for short business stays. However, the occasional Wi-Fi issues may pose a challenge for those requiring reliable internet access. Limited reception hours are also a consideration, but overall, the hotel serves as a practical and value-oriented option for business visits.
In summary, Hotel Novostar offers a practical, budget-friendly accommodation option with a central location, friendly staff and good value breakfast. Despite minor drawbacks in noise levels, Wi-Fi connectivity and room ventilation, the overall guest experience is positively influenced by the hotel's strengths and convenience.
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Guest Reviews
Hotel Novostar in Kassel enjoys a prominent location that many guests find to be very convenient. Its central position makes it an ideal choice for those wanting to be close to the city center, the University of Kassel and a variety of local attractions such as the Christmas market and Documenta venue. From the hotel, the city center can be easily reached on foot, typically within 10 to 15 minutes, which many reviewers appreciated. Public transport options are also plentiful with bus and tram stops just a few meters away, providing quick access to other parts of the city including the central station.
Despite its numerous benefits, the location of Hotel Novostar does come with some trade-offs. The hotel is situated on a busy main road, leading to noise complaints from some guests, particularly those with rooms facing the street. The neighborhood itself has been described as loud and somewhat unappealing with mentions of dirty surroundings and a less inviting atmosphere at night. However, for travelers looking for affordability and convenience, the central location compensates for these drawbacks, making it a practical choice for short stays and solo travelers.
The breakfast at Hotel Novostar receives overall positive feedback from its guests. Many reviewers appreciated the variety and quality provided, often highlighting its excellent value for the price, especially noting the budget-friendly cost of 5 euros. Descriptors like "delicious," "fresh," "very good," and "great" recur frequently, indicating widespread satisfaction. The buffet is often praised for being extensive and offering a good selection, including staples like eggs, sausage, cheese, cereals, fruits, vegetables and tasty, warm rolls. Despite some remarks about the breakfast being simple or not extraordinary, it is consistently deemed sufficient, fresh and appropriate for the price range. The breakfast room is also noted for not being as cramped as in other hotels, which adds to the positive experience. Overall, the breakfast at Hotel Novostar is well-regarded for providing good value, tasty options and a sufficient start to the day.
Hotel Novostar offers dinner at an affordable price, featuring a variety of cold cuts and sliced cheeses. Guests can also enjoy tomatoes with mozzarella, bell pepper strips and cucumbers. However, for vegan visitors, options might be limited. There are also hard-boiled eggs included in the offerings. Some guests reported issues with the quality of the bread rolls and filter coffee, mentioning that they were reheated and cold. Additionally, there were concerns about the replenishment of items, as many dishes were often empty and staff did not promptly refill them. The service also had instances of rudeness when guests inquired about more rolls.
Hotel Novostar offers an array of room experiences that cater to a variety of needs and budgets. The general consensus is that the rooms are clean with some guests praising the freshly renovated family rooms on the top floor and others noting the spaciousness of rooms equipped with kitchenettes and fridges. Simple yet practical furnishings are often highlighted and guests appreciate that the rooms have everything necessary for a short-term stay.
The beds are frequently mentioned as comfortable and the rooms, while often described as small, are noted to be functional, cozy and tidy. Many visitors find them sufficient for the price point with some emphasizing the efficiency of the compact layouts.
On the downside, a significant number of reviews mention issues related to noise, particularly in rooms facing the street and poor soundproofing. The heating and ventilation system is another recurring problem with some rooms becoming uncomfortably warm or musty. Additionally, while several guests found the bathrooms adequately equipped, others reported mold and cleanliness issues.
Despite these setbacks, many appreciate the value offered by Hotel Novostar, especially given its central location and friendly staff. For those willing to overlook a few imperfections, the hotel provides a straightforward, budget-friendly option.
Hotel Novostar consistently receives positive feedback about its beds with many guests agreeing that the beds are comfortable and conducive to a good night's sleep. The mattresses, in particular, are frequently highlighted for their comfort with some described as very good and one noted for being surprisingly good. The bed linens are generally praised, referring to the price performance.
While most guests find the beds comfortable, opinions on mattress firmness are mixed. Some reviews mention that the beds were too hard or extremely soft, but the majority still emphasize comfort. The bed sizes also receive mixed feedback with some guests appreciating the large and cozy beds, while others found them too small or noted the inconvenience of two single beds pushed together.
Cleanliness and tidiness of the beds are another strong point with many guests mentioning clean mattresses and well-maintained rooms. However, there are occasional issues like a musty smell in the bedding and cluttered rooms with multiple beds, which some guests found less than ideal.
Despite a few negative remarks, such as a very worn-out mattress and an uncomfortable bathtub with a shower screen, the overall sentiment is that Hotel Novostar provides a comfortable sleeping experience supported by good-quality beds and bedding.
Hotel Novostar offers a mixed experience when it comes to cleanliness, but leans more positively in its assessment. Guests frequently commend the cleanliness of their rooms and the hotel in general, often describing them as very clean, tidy and well-maintained. Many reviews mention that rooms were clean and comfortable with modern interiors despite being somewhat small. The facilities were also noted to be highly suitable for the price with available amenities such as shower gel, soap and hairdryers adding to the convenience.
There are also mentions of some areas needing attention. A few guests experienced issues like mold in the bathrooms, dusty fans and dirt in less visible areas such as under beds and in corners. Several reviewers pointed out that despite the overall cleanliness, the rooms and facilities appear outdated and in need of renovation. Problems like broken bathroom doors, defective lights and poor ventilation were also highlighted, which may detract from the overall experience.
In summary, while the general perception of cleanliness at Hotel Novostar is positive with many guests finding the rooms and amenities up to their standards, there is room for improvement, particularly concerning the more detailed aspects of maintenance and updates.
Hotel Novostar consistently receives high marks for the demeanor and professionalism of its staff. Guests frequently mention the friendliness and attentiveness of the team, pointing out that the receptionists and housekeepers are particularly commendable. The staff's welcoming nature often contributes to a smooth check-in and check-out process, creating a pleasant start and end to guests' stays. They are noted for their helpfulness and flexibility, always ready to assist with requests and provide good excursion tips.
Interactions with the reception team are highlighted as very positive with numerous mentions of polite, accommodating and super friendly behavior. The housekeeping staff also receive praise for their attentiveness and diligence, ensuring that everything is clean and orderly.
On-site staff show a professional attitude, maintaining a pleasant atmosphere throughout the hotel. Despite a few mentions of less-than-ideal experiences with specific individuals, the overall impression remains overwhelmingly positive. Guests appreciate the happy and smiling faces they encounter, remarking on the excellent service and personal attention received during their stay.
Overall, the hotel's staff is a strong asset, significantly enhancing the guest experience with their competence, kindness and proactive service.
When it comes to Wi-Fi at Hotel Novostar, guest experiences vary widely. On the positive side, many visitors found the Wi-Fi to be good, reliable and functioning without complications. Phrases like "very good Wi-Fi" and "Wifi worked perfectly" suggest that some guests had seamless internet access during their stay. Additionally, WiFi is available in public areas and rooms come with the added convenience of a mini fridge.
However, the overall feedback indicates a considerable number of issues. Several reviews mention slow Wi-Fi speed and unstable connections with some guests experiencing no Wi-Fi reception at all. Reports of Wi-Fi not working in specific areas, such as the third floor or in room, were common and some noted that the service was only stable until 11 pm. For others, it was only available on paper or confined to the ground floor public area. Concerns such as "Wi-Fi very bad," "Wi-Fi poor," and "the Wi-Fi in the room was a joke" highlight the inconsistency of the internet service.
In summary, while Hotel Novostar does offer Wi-Fi, the quality and reliability of the connection appear to be inconsistent with some guests having a hassle-free experience and others facing significant connectivity issues.
Hotel Novostar has received mixed reviews regarding its suitability for families, but several positive aspects stand out. Guests appreciated the freshly renovated family rooms, particularly noting the separate rooms within the family suite, which provided a comfortable stay for kids. The hotel offers good value for money, making it an affordable option for budget-conscious families.
The staff at Hotel Novostar consistently receives high marks for being friendly, helpful and accommodating, adding to the overall positive experience for guests. The quality of breakfast is considered very good, especially given the price, contributing to the hotel’s positive price-performance ratio.
However, some reviews mentioned drawbacks that may affect families with small children. The ventilation system was reported to be loud at night, causing discomfort. Additionally, some family rooms were too hot, which could be challenging with young kids.
While the hotel is described as family-friendly, its location posed concerns for some guests, particularly its proximity to areas associated with alcohol and drugs and the need to navigate through less desirable underpasses when using public transportation.
Overall, Hotel Novostar is seen as a good option for an overnight stay, especially for those traveling onward via public transport, but families may need to weigh the pros and cons based on their specific needs and sensitivities.
Hotel Novostar presents itself as an optimal choice for those traveling on business, especially due to its strategic location close to the University and other business-related destinations. Guests consistently highlighted the professionalism and friendliness of the staff, making it a conducive environment for short business stays. The hotel has been deemed very good for one night, suggesting it is well-suited for brief stops and quick turnarounds.
The hotel's reception operates on a limited schedule, being open weekdays from 6:30 AM to 10 PM and weekends from 7:30 AM to 6 PM, which could be a consideration for those with varying schedules. While the location is highly praised for being convenient for business purposes, there are minor drawbacks. Notably, the Wi-Fi occasionally experiences issues, which can be problematic for business travelers needing reliable internet access.
Overall, Hotel Novostar offers a solid option for business trips, particularly for those needing proximity to the university or nearby business venues, but may require improvements in certain amenities to enhance the business traveler experience.
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Location
Despite its numerous benefits, the location of Hotel Novostar does come with some trade-offs. The hotel is situated on a busy main road, leading to noise complaints from some guests, particularly those with rooms facing the street. The neighborhood itself has been described as loud and somewhat unappealing with mentions of dirty surroundings and a less inviting atmosphere at night. However, for travelers looking for affordability and convenience, the central location compensates for these drawbacks, making it a practical choice for short stays and solo travelers.
Breakfast
Dinner
Rooms
The beds are frequently mentioned as comfortable and the rooms, while often described as small, are noted to be functional, cozy and tidy. Many visitors find them sufficient for the price point with some emphasizing the efficiency of the compact layouts.
On the downside, a significant number of reviews mention issues related to noise, particularly in rooms facing the street and poor soundproofing. The heating and ventilation system is another recurring problem with some rooms becoming uncomfortably warm or musty. Additionally, while several guests found the bathrooms adequately equipped, others reported mold and cleanliness issues.
Despite these setbacks, many appreciate the value offered by Hotel Novostar, especially given its central location and friendly staff. For those willing to overlook a few imperfections, the hotel provides a straightforward, budget-friendly option.
Beds
While most guests find the beds comfortable, opinions on mattress firmness are mixed. Some reviews mention that the beds were too hard or extremely soft, but the majority still emphasize comfort. The bed sizes also receive mixed feedback with some guests appreciating the large and cozy beds, while others found them too small or noted the inconvenience of two single beds pushed together.
Cleanliness and tidiness of the beds are another strong point with many guests mentioning clean mattresses and well-maintained rooms. However, there are occasional issues like a musty smell in the bedding and cluttered rooms with multiple beds, which some guests found less than ideal.
Despite a few negative remarks, such as a very worn-out mattress and an uncomfortable bathtub with a shower screen, the overall sentiment is that Hotel Novostar provides a comfortable sleeping experience supported by good-quality beds and bedding.
Cleanliness
There are also mentions of some areas needing attention. A few guests experienced issues like mold in the bathrooms, dusty fans and dirt in less visible areas such as under beds and in corners. Several reviewers pointed out that despite the overall cleanliness, the rooms and facilities appear outdated and in need of renovation. Problems like broken bathroom doors, defective lights and poor ventilation were also highlighted, which may detract from the overall experience.
In summary, while the general perception of cleanliness at Hotel Novostar is positive with many guests finding the rooms and amenities up to their standards, there is room for improvement, particularly concerning the more detailed aspects of maintenance and updates.
Staff
Interactions with the reception team are highlighted as very positive with numerous mentions of polite, accommodating and super friendly behavior. The housekeeping staff also receive praise for their attentiveness and diligence, ensuring that everything is clean and orderly.
On-site staff show a professional attitude, maintaining a pleasant atmosphere throughout the hotel. Despite a few mentions of less-than-ideal experiences with specific individuals, the overall impression remains overwhelmingly positive. Guests appreciate the happy and smiling faces they encounter, remarking on the excellent service and personal attention received during their stay.
Overall, the hotel's staff is a strong asset, significantly enhancing the guest experience with their competence, kindness and proactive service.
Wi-Fi
However, the overall feedback indicates a considerable number of issues. Several reviews mention slow Wi-Fi speed and unstable connections with some guests experiencing no Wi-Fi reception at all. Reports of Wi-Fi not working in specific areas, such as the third floor or in room, were common and some noted that the service was only stable until 11 pm. For others, it was only available on paper or confined to the ground floor public area. Concerns such as "Wi-Fi very bad," "Wi-Fi poor," and "the Wi-Fi in the room was a joke" highlight the inconsistency of the internet service.
In summary, while Hotel Novostar does offer Wi-Fi, the quality and reliability of the connection appear to be inconsistent with some guests having a hassle-free experience and others facing significant connectivity issues.
Family
The staff at Hotel Novostar consistently receives high marks for being friendly, helpful and accommodating, adding to the overall positive experience for guests. The quality of breakfast is considered very good, especially given the price, contributing to the hotel’s positive price-performance ratio.
However, some reviews mentioned drawbacks that may affect families with small children. The ventilation system was reported to be loud at night, causing discomfort. Additionally, some family rooms were too hot, which could be challenging with young kids.
While the hotel is described as family-friendly, its location posed concerns for some guests, particularly its proximity to areas associated with alcohol and drugs and the need to navigate through less desirable underpasses when using public transportation.
Overall, Hotel Novostar is seen as a good option for an overnight stay, especially for those traveling onward via public transport, but families may need to weigh the pros and cons based on their specific needs and sensitivities.
Business
The hotel's reception operates on a limited schedule, being open weekdays from 6:30 AM to 10 PM and weekends from 7:30 AM to 6 PM, which could be a consideration for those with varying schedules. While the location is highly praised for being convenient for business purposes, there are minor drawbacks. Notably, the Wi-Fi occasionally experiences issues, which can be problematic for business travelers needing reliable internet access.
Overall, Hotel Novostar offers a solid option for business trips, particularly for those needing proximity to the university or nearby business venues, but may require improvements in certain amenities to enhance the business traveler experience.
No, Hotel Novostar doesn't have any pool.
No, a spa isn't available at Hotel Novostar.
Yes, Hotel Novostar welcomes dogs.
No, parking facilities aren't available at Hotel Novostar.
No, Hotel Novostar doesn't have a gym.
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