DoubleTree by Hilton Hotel & Spa Liverpool

Liverpool , , 6 Sir Thomas Street (Show on Map)


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Info This grade II listed building is located at the heart of Liverpool, close to diverse dinning shopping and sightseeing opportunities.
Summary of reviewsThe DoubleTree by Hilton Hotel & Spa Liverpool is a great choice for travelers visiting Liverpool due to its unbeatable location in the heart of the city. The rooms are a mix of modern and characterful with many guests praising the large beds and lovely views. However, some guests have encountered issues with outdated fixtures and furniture, dirty carpets or bathrooms and noisy surroundings. The breakfast has received mixed reviews with some guests raving about the great selection of hot food and others reporting poor selection and stodgy food. The cleanliness of the hotel has also received mixed reviews with some guests praising the spotless and super clean rooms while others complained that their rooms definitely needed a decent clean. The staff are a mixed bag with most guests reporting that the majority of staff members were friendly and helpful, but others encountering unhelpful or even rude staff. The spa has also received mixed reviews with some guests loving the spa and finding the treatments to be good, while others found it to be dirty and in need of maintenance. The hotel is perfect for those looking for a lively stay in Liverpool with clubs and pubs located just behind the hotel. Overall, while some guests have had negative experiences, many have praised the hotel as a superb and brilliant place to stay in Liverpool.
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Hotel with Spa
Variety of services are offered at the Spa center including Liverpool Bliss, Escape Journey, Essential Journey. Guest will experience calm and relaxed atmosphere.

Hotel near Nightlife Spots
The hotel has a bar on-site.

Hotel with Free Wi-Fi
Complimentary wireless internet connection at rooms as well as in public areas is available for guests.

Business Hotel
The hotel offers ideal services for small business meetings as well as for bigger business meetings. The business center is open for 24 hours.

Accessible Hotel
Elevators and lifts available as well as wheelchair access, accessible parking and accessible bathroom.

Hotel with Gym
Exercise gym and fitness facilities available on site.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel with Parking

4-Star Hotel

Room Types
King Room This en suite double room features air conditioning, a work desk and a TV.

Deluxe King Room This en suite room has air conditioning, a work desk and a TV.

King Room - Mobility Access This en suite room has air conditioning, a work desk and a TV.

Deluxe Queen Room with Two Queen Beds This quadruple room has air conditioning, a work desk and a TV.

Junior Suite The suite offers air conditioning. The unit offers 1 bed.

Superior King Room This double room has a tea and coffee maker, a seating area and a TV. The unit has 1 bed.

King Suite The unit offers 1 bed.

Superior Twin Room The double room offers a tea and coffee maker. The unit has 1 bed.

About DoubleTree by Hilton Hotel & Spa Liverpool
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Guest Reviews
7.5
Good
Location
The DoubleTree by Hilton Hotel & Spa in Liverpool is a favorite among guests for its unbeatable location in the heart of the city. Many guests rave about the perfect location, which is within walking distance to everything from bars and restaurants to Christmas markets and local attractions. The hotel is also conveniently located close to the city center, train stations and a convenience store. Despite being in the heart of the city, many guests were pleasantly surprised with how quiet their rooms were. Overall, the excellent location and convenience make this hotel an ideal choice for travelers visiting Liverpool.

Breakfast
The breakfast at DoubleTree by Hilton Hotel & Spa Liverpool has received mixed reviews. Some guests have raved about the great selection of hot food, fruit and pastries and appreciated the good quality ingredients that were freshly cooked daily. However, others have reported poor selection, stodgy food and stale or hard pastries. Some found the breakfast to be expensive and disappointing, while others thought it was good but not worth the price. A few guests had negative experiences, such as having to return food or encountering rancid orange segments. It seems that the breakfast room can get overcrowded and some guests have reported shortages of coffee/tea pots and glasses, as well as a leaking coffee machine. Despite these issues, many guests have praised the friendly and helpful staff and some have described the breakfast as great or really nice. It's worth noting that breakfast is not included in the room rate and can be quite pricey, especially for those who want to enjoy spa facilities as well.

Rooms
If you're planning a trip to Liverpool and looking for a hotel with great rooms, the DoubleTree by Hilton Hotel & Spa Liverpool might just be the place for you. With a mix of modern and characterful rooms, you're sure to find something that suits your taste. Many guests have praised the rooms for being clean, stylish and comfortable. The large beds are a particular highlight and many have enjoyed the lovely views from their room. Some guests have commented that the room was a little outdated or in need of a deep clean, but overall, most were happy with the standard of the accommodation. The spa attached to the hotel is also worth mentioning, as many guests have enjoyed the spa facilities and treatments during their stay. However, there are a few negative comments regarding broken or outdated fixtures and furniture, dirty carpets or bathrooms and noisy surroundings, so it might be a good idea to check recent reviews before booking. Overall, the DoubleTree by Hilton Hotel & Spa Liverpool seems like a great choice for those looking for good basic accommodation with some lovely extras.

Beds
Guests at the DoubleTree by Hilton Hotel & Spa Liverpool have mixed reviews about the beds. While some found the beds incredibly comfortable, others found them to be very uncomfortable or even awful. However, the majority of guests seemed to enjoy their stay with many raving about the comfy beds and bedding. There were also several comments about the spacious rooms and beautiful decor. Some guests did encounter issues with the zip & link beds, which had a sinking middle where they connected, so it may be worth checking this before booking. Overall, it seems that guests can expect a pleasant stay at this hotel, but the bed comfort may vary.

Cleanliness
Guests of DoubleTree by Hilton Hotel & Spa Liverpool had mixed feelings when it came to the cleanliness of the hotel. Some guests raved about the spotless and super clean rooms, while others complained that their rooms definitely needed a decent clean. The bathroom was a major point of contention with some guests finding it excellent while others found it dirty. Some guests encountered dirty cups, very dirty towels and bed sheets and even someone's eyelashes left in their 'clean' room. On the bright side, many visitors praised the lovely clean rooms and spotless bathroom. However, the spa was a frequent source of complaints with guests complaining about the unclean steam room and unsafe facilities. Overall, while some guests had a great experience with cleaning and tidiness, others encountered issues that detracted from their stay.

Staff
The staff at DoubleTree by Hilton Hotel & Spa in Liverpool are a mixed bag according to guest reviews. While most guests report that the majority of staff members were friendly and helpful, others were unhelpful or even rude. Some guests had a fantastic experience with exceptional staff going above and beyond, while others had negative experiences with grumpy or unhelpful receptionists. However, highlights include a helpful duty manager and bubbly bar staff who were praised for their friendliness. The spa and breakfast staff received mixed reviews with some guests reporting that they could have been happier or less overworked. Overall, if you're staying at this hotel, you may encounter a variety of staff experiences.

Spa
The DoubleTree by Hilton Hotel & Spa Liverpool offers a spa, however, there are mixed reviews about the quality of the spa. While some guests loved the spa and found the treatments to be good, others found it to be dirty and in need of maintenance. The spa pool incurs an additional fee of £25 per person per hour and needs to be booked in advance, which some guests found to be overpriced. Additionally, some guests were disappointed that the swimming pool was not included in the price and that the website was not clear about this. Complaints about the spa's cleanliness and maintenance were raised with the spa and hotel duty manager but some guests did not receive any response despite multiple follow-up calls. Nonetheless, some guests found the spa facilities to be fantastic and well worth paying extra for.

Nightlife
If you're looking for a hotel in the heart of Liverpool's nightlife, DoubleTree by Hilton Hotel & Spa is the perfect place to stay. With clubs and pubs located just behind the hotel, you won't have to go far to enjoy the city's famous nightlife scene. However, some guests have mentioned that it can be noisy, particularly if your room overlooks a nightclub. Despite this, the hotel's location is incredibly convenient with many good restaurants and bars just a few minutes' walk away, which are surprisingly busy even midweek. Keep in mind that some clubs and bars may close early, but others may keep playing loud music until the early hours of the morning, so bring some earplugs just in case. Overall, if you're looking for a lively stay in Liverpool, DoubleTree by Hilton Hotel & Spa is the perfect place to immerse yourself in the city's vibrant nightlife.

4 Star
The DoubleTree by Hilton Hotel & Spa Liverpool offers a relaxing stay in a four star spa hotel with great position in Liverpool. As DWISOTT (Does What It Says On The Tin), the entrance, bar and front of house is very nice and modern. However, the rooms are outdated with some guests stating that a Premier Inn would have been an improvement. Despite this, the hotel still receives positive reviews with many guests describing it as superb and a brilliant place to stay in Liverpool. Some guests have noticed changes since their previous stay which they feel have not improved the hotel. While some guests have rated it as good, others have criticized the rating and described it as a two star hotel with one guest claiming it's the worst four star hotel they have stayed in across 20 countries.


No, DoubleTree by Hilton Hotel & Spa Liverpool doesn't have any pool.

Yes, a spa is available at DoubleTree by Hilton Hotel & Spa Liverpool.

No, DoubleTree by Hilton Hotel & Spa Liverpool doesn't allow dogs.

Yes, parking facilities are available at DoubleTree by Hilton Hotel & Spa Liverpool.

Yes, DoubleTree by Hilton Hotel & Spa Liverpool has a gym.
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