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Metropole Hotel and Spa

Llandrindod Wells , Temple Street (Show on Map)

7.5

Good

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1 room2 guests 1 room, 2 guests

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Info

Summary of reviewsOverall, the Metropole Hotel and Spa in Llandrindod Wells offers a great central location with ample parking and plenty of nearby amenities. Guests recommend the breakfast as fantastic and the staff as friendly and attentive. The dinner experience is mixed with some guests reporting great meals while others found them average or uninspired. The rooms vary with some in need of updating but generally clean and comfortable. The hotel places an emphasis on cleanliness, although a few guests did have concerns in some areas. The spa facilities are nice and the swimming pool is particularly well-liked. Families may find the hotel to be accommodating with spacious family rooms and child-friendly provisions. The historic Victorian building adds to the charm of the hotel, although some guests felt it did not meet the expectations of a 4 star hotel. Overall, guests enjoy the unique character and historical charm of the Metropole Hotel and Spa.
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Categories

Hotel with EV Charging Stations

Luxury Hotel

Hotel near Golf Courses

Historic Hotel

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Classic Twin Room Classic Twin room with private bathroom, tea and coffee facilities, a flat-screenTV and WiFi.

Classic Double Room Classic Double room with private bathroom, tea and coffee facilities, a flat-screen TV and WiFi.

Single Room Single room with private bathroom, tea and coffee facilities, a flat-screen TV and WiFi.

Family Room (2 Adults + 2 Children) Family room with a double bed and a double bunk bed. Tea and coffee facilities, a flat screen television and WiFi are also provided.

Superior Double Room Superior Double room with tea and coffee facilities, a flat-screen TV and WiFi.

Superior Double or Twin Room Superior Double or Twin room with private bathroom, tea and coffee facilities, a flat-screen TV and WiFi.

Luxury Double or Twin Room Luxury Double or Twin room with a private bathroom, tea and coffee facilities, a flat-screen TV and WiFi.

Classic Plus Double Classic Double room has a private bathroom, tea and coffee facilities, a flat-screen TV and WiFi.

Classic Plus Twin Standard twin room has a private bathroom, tea and coffee facilities, a flat-screen TV and WiFi.

Classic Plus Double or Twin Standard Double or Twin bedroom has a private bathroom, tea and coffee facilities, a flat-screen TV and WiFi.

About Metropole Hotel and Spa

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Guest Reviews

7.5

Good

Location

The Metropole Hotel and Spa is a great choice for those looking for a centrally located hotel with ample parking. Guests rave about the location, which is right in the heart of Llandrindod Wells and close to many of Mid Wales' scenic areas. The hotel's setting is charming with lots of historically interesting buildings and visitor sites nearby. The small park opposite and lake within 10 minutes walk are both pleasant places to explore and the hotel's proximity to amenities is also a plus. While some guests found the town to be quiet, others appreciated how close it was to a range of day trip options, such as Snowdon, Caernarfon Castle and the Brecon Beacons. Overall, the location, facilities, staff and breakfast at the Metropole Hotel and Spa were all highly rated by guests.

Breakfast

The breakfast at Metropole Hotel and Spa is receiving high praise from guests with many describing it as fantastic, the best they've had in a long time and great. The selection is nice and offers good quality with plenty of variety to choose from. Staff are friendly and plentiful and the service is excellent. Highlights include delicious bacon and sausages, freshly prepared options and an excellent restaurant. Some guests have noted that the breakfast may feel institutional, but overall it is a very good and tasty meal. The hotel also offers a good size car park and lovely rooms.

Dinner

The dinner experience at Metropole Hotel and Spa seems to be fairly mixed with some guests reporting a lovely evening meal with a great selection of food and drink, while others found the restaurant food to be average, uninspired and expensive. The set menu in the restaurant received praise for its good standard and the food in the bistro was deemed excellent. However, one guest reported a disappointing starter and another found themselves stuck in a dingy dark corner, not allowed to sit in nicer, brighter bar areas despite being there for a meal. Some guests experienced issues with their orders, such as a waitress forgetting their drink order and cancelling it after they had finished their meal. Despite this, other guests couldn't fault the food or the service and even enjoyed a good vegan menu. Overall, it seems that while the restaurant atmosphere may be lacking, the food is well-prepared and presented with a decent range of choices.

Rooms

The Metropole Hotel and Spa offers a variety of room types, ranging from well looked after, beautiful and comfortable rooms to those described as tired, dated and in need of updating. While some guests found their rooms to be small, stuffy or smelly, others appreciated the spacious family rooms with large bathrooms and separate lounge areas. Several reviewers noted issues with broken or outdated amenities such as the toilet handle, heating and TV security. In general, the decor was described as either old-fashioned or quirky with some guests enjoying the historic charm of the building and others feeling that the hotel was overpriced for its dated facilities. Despite the mixed reviews, many guests found their rooms to be clean with comfortable pillows and bedding.

Beds

The beds at Metropole Hotel and Spa had mixed reviews from guests. While some guests found the beds to be clean, comfortable and of good size, others found them to be old and uncomfortable with hard mattresses, bumpy surfaces and noisy springs that needed replacing. Some guests also found the pillows to be too hard or too soft for their liking. However, there were also guests who had a comfortable night's sleep and described the room and bed to be comfy and relaxing, making their stay enjoyable. Overall, it seems that the quality of the beds may vary depending on the room and individual preferences.

Cleanliness

Guests at the Metropole Hotel and Spa were generally pleased with the cleanliness of the hotel. Many noted that their rooms and bathrooms were very clean and comfortable with some mentioning how well-appointed the rooms were. The general areas of the hotel were also spacious and clean. However, a few guests did express some concerns about various areas of the hotel not being as clean as they expected, such as smelly lifts, dirty tables around the pool and dried-out breakfast buffet items. Some guests noted dated rooms or issues with damp patches on the walls, though many still found the rooms to be clean regardless. Guests enjoyed the bathrooms, which were described as great and very clean and the pool was also noted as being clean and lovely. Overall, the Metropole Hotel and Spa appears to place an emphasis on cleanliness with most guests being satisfied with the hotel's standards.

Staff

The staff at Metropole Hotel and Spa truly make this stay unforgettable! From the moment you arrive, the receptionist will give you a warm welcome and efficient check-in. The restaurant waiting staff and spa staff are also excellent and they provide personal and attentive service. The bar staff, receptionists and kitchen staff are very friendly and nice and always give a big smile letting you know that they genuinely care about your stay. The breakfast is plentiful and the staff is flat out making sure everything is replenished. They do pride themselves on a good staff to guest ratio, however, some may find that during busy periods there may not be enough staff on the floor. All in all, the staff was fantastic and went above and beyond to make our experience memorable.

Spa

The Metropole Hotel and Spa offers a nice spa with good facilities, including a lovely swimming pool and jacuzzi. Guests really enjoyed the spa experience and facilities during their stay. Some mentioned that the steam room was available, but others noted it was not accessible during their visit. The hotel also offers a gym area. While the spa, bar and restaurant were well furnished, some guests mentioned that air conditioning would have been nice, especially during warmer weather. However, the spa service was excellent. Unfortunately, some guests were not able to use the spa facilities due to early closures or a lack of appointments. While some felt that the spa was too small, others felt the swimming pool was fantastic and spacious. Overall, the Metropole Hotel and Spa provides great facilities for guests to enjoy during their stay.

Pool

The Metropole Hotel and Spa has a fantastic swimming pool, according to guest reviews. The pool is a good size, clean and well maintained. The patio areas around the pool are also lovely. Some guests noted that the chlorine levels in the pool seemed a bit high and that the pool was sometimes cold, but overall, the pool facilities were good. Keep in mind that the pool and spa close early with the last entry at 7:15 pm, so plan accordingly if you want to take advantage of these amenities. Children seem to enjoy the pool and some guests even remarked that their partners loved it. Overall, the pool is a nice feature of this lovely hotel and it's worth checking out if you have the chance.

Parking

If you're looking for a hotel with convenient parking options, the Metropole Hotel and Spa may be just what you need. Guests have praised the hotel's great central location with plenty of spacious free parking available onsite. Some have even noted that the car park is large enough to accommodate trailers. Overall, guests seem impressed with the ample and secure parking options available at the Metropole Hotel and Spa.

Family

The Metropole Hotel and Spa offers a friendly staff and spacious family rooms, making it a great option for families with children. Although some guests noted that there were no complimentary toiletries, overall the hotel had provisions for children such as a swimming pool and separate space for bunk beds. Some guests had a mixed experience, citing that the hotel was not ideal for families or that the child's meal prices were high. However, others praised the hotel's family rooms and welcoming atmosphere with one child even stating that the hotel looked like a "green castle". Overall, families seeking a comfortable and accommodating stay may find the Metropole Hotel and Spa to be a good choice.

4 Star

The Metropole Hotel and Spa may have good facilities, but according to some guest reviews, it may not meet the expectations of a 4 star hotel. Some describe it as comfortable but overpriced and not up to four star standard. Others say that the rooms looked worn and not like a 4 star hotel room at all with damp patches on the wallpaper. Despite some negative comments, there are some who enjoyed their stay and describe it as a nice hotel, although some say it was in its heyday. The hotel is located on the 4th floor of a building but convenient as it has a lift. Prices may vary, so it is worth checking before booking.

Historic

The Metropole Hotel and Spa is a stunning Victorian building with a lot of character and history. It has an old school grand hotel style with traditional decor that adds to the bygone age feel. Although it could use a bit of tender loving care, it's a beautiful hotel with a lot going on. The historical importance of the hotel is evident from the informative boards near the restaurant and it's fascinating to learn about its past. The hotel embodies a feel of grandeur from past times and is full of charm and history. It's clear that the hotel was a great place to stay in its heyday and it still maintains its Victorian charm, making it a lovely and interesting place to visit.

Yes, Metropole Hotel and Spa has pool(s) that belong to one or more of the following categories: Indoor Pool.

Yes, a spa is available at Metropole Hotel and Spa.

Yes, Metropole Hotel and Spa welcomes dogs.

Yes, parking facilities are available at Metropole Hotel and Spa.

Yes, Metropole Hotel and Spa has a gym.

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