Waldstätterhof Swiss Quality Hotel
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100 meters from the Luzern train station, the lake and the famous Kapellbrücke (Chapel Bridge), the Waldstätterhof Hotel enjoys a central location.
Summary of reviewsThe Waldstätterhof Swiss Quality Hotel, located in the heart of Lucerne, stands out for its unbeatable location and proximity to key attractions such as the Chapel Bridge, the KKL concert hall and the old town. The convenience of being steps away from the central train station and various transportation hubs makes it an excellent base for exploring the city and beyond.
The breakfast service at the hotel is highly praised for its variety and quality, described as "delicious," "superb," and "well presented." The breakfast buffet includes a range of items like scrambled eggs, breads, jams, yogurt and cereal with standout mentions of sesame seeded croissants. Despite some feedback on limited vegetarian options and occasional monotony, the breakfast experience is generally positive, complemented by a friendly and attentive staff.
Dining at the hotel's restaurant also garners favorable reviews with guests commending the high quality of local products and the availability of vegan options. The food quality, both for dinner and breakfast, receives high marks and the service is described as great, enhancing the overall dining experience.
Rooms at Waldstätterhof are appreciated for their spaciousness, cleanliness and modern touches. Many guests find the accommodations luxurious and comfortable with well-equipped amenities and a quiet ambiance. Although some rooms are noted to be small or slightly outdated, the overall experience is positive, consistently highlighting cleanliness and comfort.
The staff at the hotel are frequently praised for their friendliness and professionalism. Guests describe them as very friendly, helpful and accommodating with special mentions of the efficient and polite reception staff. The attentive restaurant staff further contribute to the welcoming environment.
The cleanliness of the hotel is another strong point with guests repeatedly noting the rooms and bathrooms as immaculate. The tidiness and upkeep of public areas reflect the hotel's commitment to high hygiene standards, ensuring a pleasant stay for visitors.
The Wi-Fi experience is mixed; while some guests find the internet service reliable, others report weak and unstable connections. This aspect indicates room for improvement in providing consistent and strong Wi-Fi throughout the hotel.
Parking at the hotel is convenient with a variety of options available, including an internal parking lot and nearby public parking. While some guests find the parking fees on the higher side, many appreciate the proximity and availability of parking spaces.
The hotel caters well to families, offering spacious rooms and additional amenities like baby cots. The family-friendly atmosphere, coupled with the attentive staff, ensures a pleasant experience for all guests. Guests highlighted the comfortable beds and spacious accommodations, making it an ideal choice for family vacations.
Overall, the Waldstätterhof Swiss Quality Hotel provides a commendable experience, combining an excellent location, comfortable rooms and exceptional service, making it a standout choice for travelers visiting Lucerne.
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The breakfast service at the hotel is highly praised for its variety and quality, described as "delicious," "superb," and "well presented." The breakfast buffet includes a range of items like scrambled eggs, breads, jams, yogurt and cereal with standout mentions of sesame seeded croissants. Despite some feedback on limited vegetarian options and occasional monotony, the breakfast experience is generally positive, complemented by a friendly and attentive staff.
Dining at the hotel's restaurant also garners favorable reviews with guests commending the high quality of local products and the availability of vegan options. The food quality, both for dinner and breakfast, receives high marks and the service is described as great, enhancing the overall dining experience.
Rooms at Waldstätterhof are appreciated for their spaciousness, cleanliness and modern touches. Many guests find the accommodations luxurious and comfortable with well-equipped amenities and a quiet ambiance. Although some rooms are noted to be small or slightly outdated, the overall experience is positive, consistently highlighting cleanliness and comfort.
The staff at the hotel are frequently praised for their friendliness and professionalism. Guests describe them as very friendly, helpful and accommodating with special mentions of the efficient and polite reception staff. The attentive restaurant staff further contribute to the welcoming environment.
The cleanliness of the hotel is another strong point with guests repeatedly noting the rooms and bathrooms as immaculate. The tidiness and upkeep of public areas reflect the hotel's commitment to high hygiene standards, ensuring a pleasant stay for visitors.
The Wi-Fi experience is mixed; while some guests find the internet service reliable, others report weak and unstable connections. This aspect indicates room for improvement in providing consistent and strong Wi-Fi throughout the hotel.
Parking at the hotel is convenient with a variety of options available, including an internal parking lot and nearby public parking. While some guests find the parking fees on the higher side, many appreciate the proximity and availability of parking spaces.
The hotel caters well to families, offering spacious rooms and additional amenities like baby cots. The family-friendly atmosphere, coupled with the attentive staff, ensures a pleasant experience for all guests. Guests highlighted the comfortable beds and spacious accommodations, making it an ideal choice for family vacations.
Overall, the Waldstätterhof Swiss Quality Hotel provides a commendable experience, combining an excellent location, comfortable rooms and exceptional service, making it a standout choice for travelers visiting Lucerne.
Historic Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel near Nightlife Spots
Hotel with Parking
Accessible Hotel
3-Star Hotel
Guest Reviews
Nestled in the heart of Lucerne, the Waldstätterhof Swiss Quality Hotel offers an unbeatable location for travelers keen on exploring this picturesque Swiss city. Just steps away from the central train station, guests can effortlessly transition from their journey to relaxation with the vibrant city center and Lake Lucerne mere minutes away by foot. This prime spot allows tourists to enjoy seamless access to key attractions such as the iconic Chapel Bridge, the KKL concert hall and the bustling old town, all within a short stroll from the hotel.
The hotel's proximity to various transportation hubs, including the bus, tram and boat stations, makes it an ideal choice for those looking to venture further afield. Whether guests' interests lie in cruising on Lake Lucerne or attending events at the KKL, the hotel's location proves not only convenient but also central to all major activities.
Surrounded by a variety of dining options, shops and cultural landmarks, the Waldstätterhof provides a perfect blend of city excitement and scenic beauty. The combination of its strategic location, coupled with modern amenities and friendly service, ensures that visitors have everything they need to make the most of their stay in Lucerne.
The breakfast at Waldstätterhof Swiss Quality Hotel receives generally favorable reviews with many guests praising its variety and quality. Phrases such as "delicious breakfast," "excellent breakfast," and "great breakfast" frequently appear, highlighting a positive dining experience. Many reviewers commend the breakfast for being "very good," "superb," and "fantastic," often noting that it is "completely complete" and "super delicious."
The breakfast buffet is described as "rich" and "well presented," offering a good selection of items, including "scrambled eggs, breads, jams, yogurt and cereal." Specific mentions of "sesame seeded croissants" and "various types of croissants" suggest some standout items. Some guests appreciated the "continental breakfast of very good quality" and found it "worth paying for."
However, some feedback points out areas for improvement. A number of guests found the breakfast to be "just acceptable" and "simple," with comments on the limited vegetarian options and occasional monotony across days. A few reviewers mentioned issues with the speed of refilling items and the overall variety, describing the breakfast as "average" and the spread as "not very big but sufficient."
Service at the breakfast was generally well-received with many noting the "very nice staff" and the "wonderful breakfast environment." The breakfast area itself is described as "relatively small," but the overall experience remains positive with many guests enjoying their start to the day. Despite some critiques, the breakfast at the Waldstätterhof Swiss Quality Hotel appears to leave a strong impression on most visitors.
The dining experience at Waldstätterhof Swiss Quality Hotel has generally received favorable reviews from guests. Most guests highlight the restaurant's excellence, noting the high quality of local products used in the cuisine. The term very good restaurant appears frequently with several guests specifically praising the delicious food offered at both dinner and breakfast.
The service at the restaurant has been described as great, complementing the excellent dishes served. Some guests also appreciated the availability of vegan options and the unique offerings, such as a Chinese fondue for two.
However, there were a few mentions of the restaurant being closed on Sundays, which limited the opportunity for a drink or meal, as well as rare cases of satisfactory but not exceptional service.
Overall, the hotel's restaurant stands out for its excellent and tasty meals, making it a popular choice for visitors seeking quality dining during their stay.
The rooms at Waldstätterhof Swiss Quality Hotel generally receive high praise for their spaciousness and cleanliness. Many guests described their rooms as not only large but also luxurious, comfortable and beautifully decorated with modern touches that enhance the overall experience. The hotel offers a variety of room types, from large suites to compact single rooms, fitting different preferences and needs.
A common highlight is that the rooms are well-equipped and often recently renovated, ensuring a fresh and contemporary feel. Some rooms even feature balconies, adding an extra charm to the stay. The quiet ambiance, especially for rooms facing the courtyard, is frequently appreciated.
However, there are mentions that some rooms can be small and occasionally outdated with particular complaints about inadequate air conditioning and insufficient lighting in certain cases. Despite these minor drawbacks, the overall experience remains positive with well-maintained and well-organized accommodations praised for their cleanliness.
In summary, Waldstätterhof Swiss Quality Hotel excels in providing spacious, clean and comfortable rooms that cater to various needs, making it a commendable choice for travelers seeking a mix of modern comfort and classic charm.
Waldstätterhof Swiss Quality Hotel receives mixed feedback on its beds with many guests praising their overall comfort. Frequent comments highlight comfortable beds and soft linens that contribute to a good sleep quality. Several reviewers noted very comfortable beds, spacious sleeping arrangements and clean, soft bedding providing a pleasant and cozy sleeping experience.
The hotel’s beds, often described as comfortable, are accompanied by clean rooms and high-quality bedding that many guests appreciated. Positive remarks also extend to the pillows and mattresses with some guests specifically noting the overall comfort. Moreover, the availability of different bedding options and firm mattresses seem to have met the preferences of many guests.
However, some guests encountered issues with the comfort and quality of beds. Several reviews mentioned sagging, thin or hard mattresses that detracted from their stay. Certain rooms had beds placed too close together or were tough to open and close. Isolated remarks pointed out that the bedding felt old, lumpy or too short for taller guests. Noise from the hallway was another minor discomfort for a few.
Generally, while most guests commend the comfortable beds and clean, pleasant bedding, there are occasional critiques concerning the mattress quality and bed arrangement that suggest room for improvement.
Waldstätterhof Swiss Quality Hotel stands out for its impeccable cleanliness, frequently noted by guests who were pleased to find the rooms exceptionally clean with some describing the spaces as immaculate, spick and span and spotless. The bathrooms also received high marks for cleanliness, further emphasizing the hotel's commitment to hygiene. Visitors highlighted the comfort and modernity of the rooms, which were noted to be well-maintained, well-equipped and spacious. The staff's cleanliness standards were also praised with many pointing out the hotel’s overall tidiness and well-kept public areas.
The hotel’s central location is an additional advantage, adding to the convenience of staying in such a clean and accessible spot. Despite some mentions of dated decor in certain rooms, the general consensus reflects satisfaction with the cleanliness and comfort offered by the hotel. Whether in a cozy small room or a spacious modern suite, guests found their accommodations to be consistently very clean, ensuring a pleasant and comfortable stay.
The staff at Waldstätterhof Swiss Quality Hotel have been widely praised for their friendliness and professionalism. Guests frequently describe them as very friendly, helpful and accommodating, often mentioning the warm and welcoming reception as a standout feature. The reception staff, in particular, are noted for their efficiency and politeness, providing excellent service and maintaining high standards of organization. Additionally, the restaurant staff have been highlighted as attentive and pleasant, contributing to a happy and friendly atmosphere throughout the hotel.
While there are a few mentions of less favorable interactions, the overwhelming sentiment remains positive with many reviewers emphasizing the exceptional helpfulness and courteous nature of the staff. Overall, the attentive and friendly demeanor of the team greatly enhances guests’ stay, leaving a lasting impression of excellent hospitality.
The Wi-Fi experience at Waldstätterhof Swiss Quality Hotel has received mixed reviews from guests. Many visitors found the internet service to be functional and reliable with no significant issues, citing a well-functioning Wi-Fi throughout the hotel premises. Some appreciated the convenience of the city’s free Wi-Fi and mentioned satisfactory and good Wi-Fi experiences.
However, there were numerous mentions of poor Wi-Fi performance with guests describing the connection as weak, unstable and sometimes entirely unavailable in certain rooms. Some noted that the Wi-Fi only allowed for limited device connections and others found it slow and inconvenient, especially when attempting to work from the hotel. While the hotel provides a code for internet access throughout the city, many found the Lucerne public internet unreliable. Ultimately, while some guests had satisfactory experiences with the hotel's Wi-Fi, there is a significant opportunity for improvement in speed and stability to meet the needs of all visitors.
The Waldstätterhof Swiss Quality Hotel offers a range of parking options for guests, though experiences vary. For those traveling by car, there is convenient parking, including an internal parking lot and adjacent options with some spaces available right in front of the hotel. The hotel provides gated parking and supports up to 10 vehicles with some guests appreciating the parking despite its cost.
There is also an electric car charging station and a garage with elevator access. However, parking on-site can be full at times and not all guests have found the availability reliable. There are additional parking options nearby, including public parking lots and support for parking in local stations, typically at more affordable rates than other places.
Convenient and intimate parking alternatives are available, making it easier for guests to manage their vehicles, even though some find the fees to be on the higher side—CHF 19 per night with some reviewers noting the lack of upfront information about charges. Despite these occasional challenges, many guests find the parking arrangements satisfactory and the location advantageous, just a short walk from the train station. The hotel's staff are also highlighted for being helpful with parking needs, enhancing the overall positive experience for those with cars.
Situated in a perfect location, the Waldstätterhof Swiss Quality Hotel caters exceptionally well to the needs of families and couples alike. The immediate proximity to the train station makes it highly convenient, especially when traveling with heavy luggage or a baby. The hotel's family-friendly atmosphere is enhanced by attentive and friendly staff, ensuring a pleasant experience for all guests.
The accommodations are well-suited for families, featuring spacious, clean rooms with comfortable King-sized beds and firm mattresses, ensuring a restful night's sleep. Additional amenities, such as baby cots and full-length mirrors near the entrance, add to the convenience and comfort. Guests have praised the rooms for their ample space, good view and excellent air flow, contributing to a relaxing stay.
Families have left with good memories, noting that the hotel provided an ideal stay for various family configurations, from grandparents traveling with grandchildren to families with young kids. The friendly environment and thoughtful details make it a recommended location for a family vacation. Visitors have described their stays as awesome, pleasant and satisfying for the entire family, making it a great choice for anyone looking for a welcoming and accommodating family stay.
The nightlife around Waldstätterhof Swiss Quality Hotel tends to be lively with the presence of nearby bars and nightclubs, creating a vibrant yet busy atmosphere. While the bustling nightlife offers convenient entertainment options for night owls, it also brings about significant noise, especially on weekends. Guests frequently mention disturbances from nearby clubs, bars and street parties with noise often continuing into the early morning hours. Traffic sounds and loud partygoers in the neighborhood are common complaints. Despite the exciting nightlife, those seeking a quiet stay might find the noise levels challenging to manage. The hotel's strong Wi-Fi and good breakfast are among the positives, but potential visitors should be prepared for a lively and potentially noisy environment.
Waldstätterhof Swiss Quality Hotel offers a commendable experience at a three-star level with a moderate price indicative of Swiss accommodations. Guests have pointed out the excellent location and clean facilities as particular highlights. The reception is consistently praised for being friendly and helpful. While the rooms are described as simple and clean, they provide a comfortable stay with a good breakfast included. Though some find it pricey for a three-star hotel, many believe the quality of the service and comfort makes it feel like a higher-star establishment. Overall, it is a clean and affordable option for travelers seeking standard amenities in Switzerland.
Waldstätterhof Swiss Quality Hotel offers a very accessible location, being close to the main station and harbor. The hotel also provides accessible parking and convenient access to all transportation options, making it easy for guests with mobility needs to navigate the area. However, the hotel is only partially accessible at the moment due to ongoing renovations. Some guests felt that the staff could better accommodate mobility limitations, such as by serving coffee at the table.
Waldstätterhof Swiss Quality Hotel captivates guests with its rich historical charm, making it a standout choice for visitors to Lucerne. This historic hotel, housed in a beautiful old building, seamlessly blends an old exterior with a modern interior, preserving its venerable essence while offering up-to-date comforts. Guests appreciate the hotel's well-maintained condition, highlighting its impressive historical aspects. Located centrally, it provides ideal access to the historic center, making it perfect for exploring old Lucerne. The historic feel of the hotel offers a unique and memorable stay, allowing guests to immerse themselves in the storied past of the region.
The Waldstätterhof Swiss Quality Hotel stands out for its dog-friendly approach, ensuring pets feel just as welcome as their owners. Guests have noted the hotel’s accommodating stance towards dogs, making travel with pets seamless and stress-free. Dogs are not just tolerated but warmly welcomed with special considerations like comfortable corners in the restaurant where dogs can relax. The positive atmosphere extends to the entire staff, who enjoy having canine companions around. Overall, the hotel’s very dog-friendly facilities and services make it a top choice for travelers with pets.
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Location
The hotel's proximity to various transportation hubs, including the bus, tram and boat stations, makes it an ideal choice for those looking to venture further afield. Whether guests' interests lie in cruising on Lake Lucerne or attending events at the KKL, the hotel's location proves not only convenient but also central to all major activities.
Surrounded by a variety of dining options, shops and cultural landmarks, the Waldstätterhof provides a perfect blend of city excitement and scenic beauty. The combination of its strategic location, coupled with modern amenities and friendly service, ensures that visitors have everything they need to make the most of their stay in Lucerne.
Breakfast
The breakfast buffet is described as "rich" and "well presented," offering a good selection of items, including "scrambled eggs, breads, jams, yogurt and cereal." Specific mentions of "sesame seeded croissants" and "various types of croissants" suggest some standout items. Some guests appreciated the "continental breakfast of very good quality" and found it "worth paying for."
However, some feedback points out areas for improvement. A number of guests found the breakfast to be "just acceptable" and "simple," with comments on the limited vegetarian options and occasional monotony across days. A few reviewers mentioned issues with the speed of refilling items and the overall variety, describing the breakfast as "average" and the spread as "not very big but sufficient."
Service at the breakfast was generally well-received with many noting the "very nice staff" and the "wonderful breakfast environment." The breakfast area itself is described as "relatively small," but the overall experience remains positive with many guests enjoying their start to the day. Despite some critiques, the breakfast at the Waldstätterhof Swiss Quality Hotel appears to leave a strong impression on most visitors.
Dinner
The service at the restaurant has been described as great, complementing the excellent dishes served. Some guests also appreciated the availability of vegan options and the unique offerings, such as a Chinese fondue for two.
However, there were a few mentions of the restaurant being closed on Sundays, which limited the opportunity for a drink or meal, as well as rare cases of satisfactory but not exceptional service.
Overall, the hotel's restaurant stands out for its excellent and tasty meals, making it a popular choice for visitors seeking quality dining during their stay.
Rooms
A common highlight is that the rooms are well-equipped and often recently renovated, ensuring a fresh and contemporary feel. Some rooms even feature balconies, adding an extra charm to the stay. The quiet ambiance, especially for rooms facing the courtyard, is frequently appreciated.
However, there are mentions that some rooms can be small and occasionally outdated with particular complaints about inadequate air conditioning and insufficient lighting in certain cases. Despite these minor drawbacks, the overall experience remains positive with well-maintained and well-organized accommodations praised for their cleanliness.
In summary, Waldstätterhof Swiss Quality Hotel excels in providing spacious, clean and comfortable rooms that cater to various needs, making it a commendable choice for travelers seeking a mix of modern comfort and classic charm.
Beds
The hotel’s beds, often described as comfortable, are accompanied by clean rooms and high-quality bedding that many guests appreciated. Positive remarks also extend to the pillows and mattresses with some guests specifically noting the overall comfort. Moreover, the availability of different bedding options and firm mattresses seem to have met the preferences of many guests.
However, some guests encountered issues with the comfort and quality of beds. Several reviews mentioned sagging, thin or hard mattresses that detracted from their stay. Certain rooms had beds placed too close together or were tough to open and close. Isolated remarks pointed out that the bedding felt old, lumpy or too short for taller guests. Noise from the hallway was another minor discomfort for a few.
Generally, while most guests commend the comfortable beds and clean, pleasant bedding, there are occasional critiques concerning the mattress quality and bed arrangement that suggest room for improvement.
Cleanliness
The hotel’s central location is an additional advantage, adding to the convenience of staying in such a clean and accessible spot. Despite some mentions of dated decor in certain rooms, the general consensus reflects satisfaction with the cleanliness and comfort offered by the hotel. Whether in a cozy small room or a spacious modern suite, guests found their accommodations to be consistently very clean, ensuring a pleasant and comfortable stay.
Staff
While there are a few mentions of less favorable interactions, the overwhelming sentiment remains positive with many reviewers emphasizing the exceptional helpfulness and courteous nature of the staff. Overall, the attentive and friendly demeanor of the team greatly enhances guests’ stay, leaving a lasting impression of excellent hospitality.
Wi-Fi
However, there were numerous mentions of poor Wi-Fi performance with guests describing the connection as weak, unstable and sometimes entirely unavailable in certain rooms. Some noted that the Wi-Fi only allowed for limited device connections and others found it slow and inconvenient, especially when attempting to work from the hotel. While the hotel provides a code for internet access throughout the city, many found the Lucerne public internet unreliable. Ultimately, while some guests had satisfactory experiences with the hotel's Wi-Fi, there is a significant opportunity for improvement in speed and stability to meet the needs of all visitors.
Parking
There is also an electric car charging station and a garage with elevator access. However, parking on-site can be full at times and not all guests have found the availability reliable. There are additional parking options nearby, including public parking lots and support for parking in local stations, typically at more affordable rates than other places.
Convenient and intimate parking alternatives are available, making it easier for guests to manage their vehicles, even though some find the fees to be on the higher side—CHF 19 per night with some reviewers noting the lack of upfront information about charges. Despite these occasional challenges, many guests find the parking arrangements satisfactory and the location advantageous, just a short walk from the train station. The hotel's staff are also highlighted for being helpful with parking needs, enhancing the overall positive experience for those with cars.
Family
The accommodations are well-suited for families, featuring spacious, clean rooms with comfortable King-sized beds and firm mattresses, ensuring a restful night's sleep. Additional amenities, such as baby cots and full-length mirrors near the entrance, add to the convenience and comfort. Guests have praised the rooms for their ample space, good view and excellent air flow, contributing to a relaxing stay.
Families have left with good memories, noting that the hotel provided an ideal stay for various family configurations, from grandparents traveling with grandchildren to families with young kids. The friendly environment and thoughtful details make it a recommended location for a family vacation. Visitors have described their stays as awesome, pleasant and satisfying for the entire family, making it a great choice for anyone looking for a welcoming and accommodating family stay.
Nightlife
3 Star
Accessible
Historic
Dog Friendly
No, Waldstätterhof Swiss Quality Hotel doesn't have any pool.
No, a spa isn't available at Waldstätterhof Swiss Quality Hotel.
Yes, Waldstätterhof Swiss Quality Hotel welcomes dogs.
Yes, parking facilities are available at Waldstätterhof Swiss Quality Hotel.
No, Waldstätterhof Swiss Quality Hotel doesn't have a gym.
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