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Hilton Manchester Deansgate

Manchester , 303 Deansgate (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Hilton Manchester Deansgate is a modern and clean hotel with a great location, making it an ideal choice for both leisure and business travellers. Guests consistently rave about the delicious breakfast with a wide selection of options, but have mixed reviews about the dinner experience. The rooms have mixed opinions with some praising the spacious and clean rooms, while others complain about outdated furnishings and unpleasant smells. The staff have varied experiences with some guests finding them friendly and helpful, while others describe them as rude and unhelpful. The pool and jacuzzi received mixed reviews with some guests finding them fantastic and clean, while others were disappointed by the limited opening hours. The hotel is easily accessible for guests with disabilities, but hygiene control was an issue with only two elevators working most of the time causing long waits due to others being out of service. Overall, the Hilton Manchester Deansgate is a great hotel situated in the city centre, but may not be worth the price for some guests.
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Categories

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool

Hotel with Free Wi-Fi

Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types

Twin Room With floor-to-ceiling windows and an en suite marble bathroom, this modern room has separate work and seating area.

Queen Room With floor-to-ceiling windows and an en suite marble bathroom, this modern room has 1 queen bed and separate work and seating area.

Executive King Room An en-suite bathroom, a flat-screen TV, and tea/coffee making facilities feature in this room. Complimentary snacks and drinks will be available between 17.00 and 20.00 in the Executive Lounge. Executive Lounge open from 07.00-20.00 daily.

Executive Plus King Room Includes access to the Executive Lounge and has city views from the large windows. A plasma TV is also provided and a marble bathroom.

Executive King Suite With city views and executive lounge access, this contemporary room in rich has a king-size bed and a flat-screen TV. There is also a large desk, internet access, an easy chair. The marble bathroom has a walk-in shower, bathrobes and slippers. Sleeps 2 adults.

Queen Room - Mobility Access With floor-to-ceiling windows and an en suite marble bathroom, this modern room has 1 queen bed and separate work and seating area.

Deluxe Queen Room With floor-to-ceiling windows and an en-suite marble bathroom, this modern room has 1 queen bed and a separate work and seating area.

Deluxe Twin Room With floor-to-ceiling windows and an en-suite marble bathroom, this modern room has 2 single beds and a separate work and seating area.

Deluxe King Room With floor-to-ceiling windows and an en-suite marble bathroom, this modern room has 1 king bed and a separate work and seating area.

Accessible Deluxe Queen Room With an en suite accessible bathroom, this modern room has 1 queen bed and separate work and seating area.

About Hilton Manchester Deansgate

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Guest Reviews

7.8

Good

Location

The Hilton Manchester Deansgate is a must-stay hotel for anyone who loves Manchester - we've come back at least 4 times a year! The location is excellent with stunning views of the city both day and night. The staff are friendly and welcoming and the hotel is easily accessible by all forms of transport. Perfectly situated for bars, restaurants and shops, you can walk to everything you need within minutes. The location is also very useful for the city centre and the train station, making it an ideal choice for both leisure and business travellers. The hotel itself is modern and clean with a spacious room and executive lounge with beautiful views. It's also conveniently located for the Opera House. Overall, a great hotel in a great location!

Breakfast

Guests consistently rave about the breakfast at the Hilton Manchester Deansgate. They describe it as delicious with a wide selection of options, from pastries to fresh fruit to cooked dishes. Many guests report feeling satisfied until dinner after enjoying the plentiful breakfast. Despite a few guests mentioning that breakfast was not included in their stay, those who did have it were impressed with the variety and quality of the food. Guests with allergies also appreciate the excellent selection available to them. Friendly staff and a lovely atmosphere in the restaurant make for an enjoyable morning meal. Overall, the breakfast at the Hilton Manchester Deansgate is a highlight of many guests' stays.

Dinner

The dinner experience at Hilton Manchester Deansgate has received mixed reviews from guests. While some found the exceptional restaurant to serve Michelin star quality food, others felt that the limited choice of food was overpriced and not satisfying. Deserts were criticized for their awful flavor combinations and tiny portions. Guests who paid for half board were disappointed by the closure of the restaurant on certain days and the lack of options in the lobby bar where the food was served cold. One guest complained of a misleading room service menu that showed a photo of pizza but had no pizza. Another guest encountered a long wait time for their starter followed by a tough and smelly main course. However, some guests appreciated the pretty-looking food that tasted delicious. Overall, it is advisable to check the restaurant's operating hours and the menu options thoroughly before placing an order to avoid disappointment.

Rooms

Guests have mixed opinions about the rooms at Hilton Manchester Deansgate. While some praised the spacious and clean rooms, others complained about outdated furnishings, tired interiors and unpleasant smells. Several guests noted issues with broken or faulty amenities such as fridges and air conditioning units, as well as missing or non-functional plug sockets. Broken furniture, tatty carpets and chipped tiles were common complaints. Some rooms had good views while others had basic ones. There were also concerns about cleanliness with dirty carpets, grouting and tiles in the bathrooms. Many guests recommended that the rooms require an update. On the other hand, some guests loved their rooms, citing factors such as a lovely bathroom, modern décor and comfortable beds. Despite the mixed reviews, guests still thought that it was a beautiful hotel in a great location.

Beds

After reviewing guest feedback, the beds at Hilton Manchester Deansgate seem to be a mixed bag. Some visitors found them to be very comfortable and soft, while others had the opposite experience. Some mentioned that the beds were very noisy throughout the night, causing disturbances in sleep. In addition, several guests were disappointed with the size of the beds with some rooms only having small doubles instead of kings which would be more appropriate. Furthermore, some visitors were unhappy with the quality of the pillows and duvets with some feather pillows being too small and the duvets being too light to keep the room warm. Some even went so far as to say that the beds at Premier Inn were better. Overall, while some guests had positive experiences, others would recommend looking into alternative options before booking a stay at the Hilton Manchester Deansgate.

Cleanliness

Guests staying at the Hilton Manchester Deansgate have a lot to say about the cleanliness of the property. While some areas showed wear, the hotel was described as "beautiful" and "exceptional" by many. Most guests were pleased with their clean rooms, however, a few experienced dirty carpets, dusty/dirty rooms and empty supplies like tissues and shower gel. The pool and jacuzzi were also mentioned as being clean and easily accessible. Overall, the building was well-maintained and staff were responsible for keeping things tidy. Nonetheless, a few guests found dirty shower sides or black mould on the shower head. If you're planning a stay at the Hilton Manchester Deansgate, it's worth noting that while most areas were spotlessly clean, some guests did have concerns with the cleanliness of their rooms or the quality of supplies provided.

Staff

Guests of Hilton Manchester Deansgate have had varied experiences with the staff. Overall, many guests found the staff to be friendly and helpful with some describing them as fantastic, fabulous and amazing. Guests also praised the location of the hotel, describing it as great with an amazing view. However, some guests expressed dissatisfaction with the level of service they received from some staff members, describing them as rude and arrogant. Some guests also reported incidents of staff failing to communicate effectively or being unhelpful, while others reported issues with security staff making them feel uncomfortable. Overall, while most guests enjoyed their experience with the staff, some had negative experiences that impacted their stay.

Pool

Guests have mixed feelings about the pool at the Hilton Manchester Deansgate. Some say that the pool, sauna and jacuzzi were fantastic, clean and great for families. Others were disappointed by the limited opening hours, which were not always communicated ahead of time. Some felt misled because they specifically booked the hotel for the pool but were unable to use it due to early closing times or unexpected closures, such as on Boxing Day. The spa area received positive comments overall with easy access to the pool, clean facilities and relaxing views.

Nightlife

The Hilton Manchester Deansgate is conveniently located near a variety of bars, shops and restaurants, making it the ideal spot for those looking for a lively night out on the town. Guests can easily access popular spots including the trendy Cloud Bar, as well as other nearby bars and restaurants just a short 5 minute walk away. However, some guests were disappointed to find that the Cloud Bar was closed for a private function during their stay. Despite this, overall the hotel offers a pleasant stay in a great central location, although some found it lacking in interest beyond just a place to sleep. One downside was having to go down 19 floors due to a fire alarm, but this was just a minor inconvenience in an otherwise enjoyable stay.

4 Star

The Hilton Manchester Deansgate is a great hotel situated in the city centre; however, it may not be worth the price for some guests. While the staff are generally friendly and the restaurant exceptional, some guests found the overall stay to be overpriced and the room quality not quite meeting expectations for a four star hotel. Additionally, some guests found the room to be tired and in need of updating. However, the hotel does have a beautiful reception and a clean pool and jacuzzi. Ultimately, whether or not the Hilton Manchester Deansgate is worth the expense depends on the individual guest's priorities and budget.

Accessible

Guests with disabilities will be pleased to know that the Hilton Manchester Deansgate is easily accessible for all. Its location is convenient, making it easy to find and with parking available in the nearby multistorey opposite. The hotel staff are accommodating, allowing early check-ins and arranging for rooms to be close together. Although there were some design faults in the bathroom, the pool and jacuzzi were clean. Unfortunately, the changing rooms lacked privacy with no individual cubicles. Additionally, the taps for the shower/bath were awful and the sink ones had no indication of hot or cold on/off. Overall, the hotel was rated as being okay, but hygiene control was an issue with only two elevators working most of the time causing long waits due to others being out of service.

Yes, Hilton Manchester Deansgate has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Hilton Manchester Deansgate.

No, Hilton Manchester Deansgate doesn't allow dogs.

No, parking facilities aren't available at Hilton Manchester Deansgate.

Yes, Hilton Manchester Deansgate has a gym.

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