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Summary of reviewsHotel SenS enjoys a prime and tranquil location just across the Germany-Poland border, making it a convenient stop for cross-border travelers. Its proximity to essential amenities such as the Orlen gas station and key travel routes enhances its appeal. Despite being centrally located, it maintains a peaceful atmosphere, making it ideal for a restful stay. This strategic setting offers good value for money, especially for those on a mid-journey stopover or looking to explore nearby attractions like the Baltic Sea or the island of Usedom.
The breakfast at Hotel SenS is generally well-reviewed with guests appreciating its delicious, abundant and varied offerings. Many praise the breakfast buffet's quality and the sophisticated presentation, finding it a satisfactory start to their day. Although some guests suggest improvements in replenishing items more frequently and expanding the selection, the overall sentiment leans towards a positive breakfast experience.
Dinner at Hotel SenS is a highlight for many guests, who commend the tasty, reasonably priced and plentiful meals. The à la carte options receive regular praise for their quality and affordability, contributing to a well-rounded dining experience. Friendly staff and a varied menu further enhance the positive atmosphere, making the restaurant a beloved feature of the hotel.
Guest reviews of the rooms highlight comfort and cleanliness with many mentioning serene views and effective air conditioning. Rooms are described as clean and comfortable for short stays, though there are notices of age-related wear, such as dated furniture and small sizes. While guests generally find the accommodations pleasant, updating and maintenance could further improve the experience.
Cleanliness across the hotel garners mixed reviews. Many guests are impressed by the tidy rooms and well-kept larger apartments, appreciating the overall hotel's cleanliness. However, inconsistencies in housekeeping with some guests noting dust and grime, point to areas needing improvement to ensure a consistently pleasant stay.
The hotel's staff is widely praised for their friendliness, professionalism and helpfulness. Positive interactions at the reception and the welcoming demeanor of the staff significantly enhance the guest experience. While there are areas for improvement, such as better language proficiency and more efficient room cleaning services, the overall dedication and amiability of the staff leave a strong positive impression.
Parking facilities at Hotel SenS are convenient and ample with plenty of free spaces available right in front of and behind the hotel. The addition of a motorcycle garage adds to the convenience and security, making parking a hassle-free aspect of the stay.
Lastly, the beds at Hotel SenS receive mixed feedback. Many guests find them comfortable and conducive to a restful sleep, praising their softness and large size. However, personal preferences vary and some guests find the mattresses too soft, suggesting a need for replacements in certain cases. Despite these criticisms, many visitors leave the hotel well-rested.
Overall, Hotel SenS offers a generally positive stay experience with its strategic location, quality breakfast and dinner options, friendly staff and ample parking standing out as key benefits. With some updates and consistent maintenance, it could further elevate its guests' satisfaction. Show more
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Categories
Family Friendly Hotel
Dog Friendly Hotel
Business Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Double or Twin Room with BathroomOffering free toiletries, this twin/double room includes a private bathroom with a shower. The twin/double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 2 beds.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower. The family room provides a wardrobe, a sofa, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 4 beds.
Small Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower. The double room features a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
King Room with Spa BathThis double room's standout feature is the hot tub. The spacious double room offers air conditioning, a wardrobe, as well as a private bathroom boasting a bath and a shower. This double room has a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Queen Room - Disability AccessProviding free toiletries, this double room includes a private bathroom with a shower. The double room provides a wardrobe, a carpeted floor, heating, as well as a flat-screen TV. The unit offers 1 bed.
Guest Reviews
7.5
Good
Location
Hotel SenS enjoys a prime location, making it an ideal stop for various travel needs. Situated just across the Germany-Poland border, it offers unparalleled convenience for travelers moving between the two countries. This proximity to the border is highlighted as a significant advantage, providing easy access to nearby markets and border shops, which are perfect for quick shopping trips.
The hotel is praised for being strategically placed near the Orlen gas station and is well-suited for those looking to explore the Baltic Sea or the island of Usedom. Despite its close proximity to key transit routes and the city center, the hotel manages to maintain a quiet and peaceful atmosphere, offering a restful stay without the typical hustle and bustle.
In addition to its advantageous location for cross-border transit, the hotel is seen as a good value for money. Guests appreciate its strategic setting directly behind the border and its readiness to accommodate visitors, even those who require a mid-journey stopover on the highway. Overall, Hotel SenS’s location stands out as a major benefit, ensuring a convenient and tranquil stay for its guests.
Breakfast
Hotel SenS has received a variety of feedback about its breakfast with many guests highlighting positive experiences. The breakfast is frequently described as delicious, abundant and good with some appreciating the sophisticated quality and diverse offerings of the breakfast buffet. Many guests found it appealing and sufficient to start their day with some noting it was reasonably good and met their expectations.
Several reviews emphasized the breakfast as rich and very extensive, while others noted it as tasty and balanced. Many enjoyed the appealing presentation and quality items such as coffee and egg on ham. Some guests did mention areas where the breakfast could see improvements, such as ensuring items are replenished more frequently and expanding the selection.
Despite some reviews pointing out that the selection could be limited or basic at times, the overall sentiment was that the breakfast provided was more than satisfactory, serving a good variety of dishes that catered to different palates. With a bit more attention to detail and variety, the breakfast experience at Hotel SenS could reach even greater heights.
Dinner
Hotel SenS offers a delightful dining experience that truly impresses its guests. The restaurant is consistently praised for serving very tasty and reasonably priced meals. Many guests highlight the affordability of the à la carte dinner, noting that it is not only budget-friendly but also plentiful and delicious. The food quality is repeatedly described as very good with the dinner specifically being deemed delicious. The excellent cuisine complements great facilities, making for a well-rounded dining experience.
Guests appreciate the varied menu and the wide range of options available, ensuring there is something for everyone. Additionally, the friendly staff enhances the overall dining experience, contributing to the positive atmosphere of the restaurant. Despite some mentioning simple breakfast options, the overall review consensus focuses on the high quality and delicious nature of the meals offered. The price-performance ratio is deemed satisfactory, further enhancing the desirability of dining at Hotel SenS.
Rooms
Hotel SenS provides a range of room options, catering to various preferences, from compact and functional to spacious apartments. Guests appreciated the air conditioning, especially in the larger suites and noted the quiet, serene views, often overlooking a forest. Cleanliness was consistently highlighted with many guests finding the rooms pleasant and comfortable for short stays.
However, it's clear that the hotel is showing signs of age. Points of critique included worn-out carpets, dated furniture, small room sizes and a need for extensive renovation, particularly in the bathrooms. Despite these issues, the rooms were generally seen as comfortable and offering good value for money. While some guests found the rooms basic, others were content with the simple and clean accommodations provided. Overall, Hotel SenS seems to excel in comfort and cleanliness, though it could benefit from some updates and maintenance to meet modern expectations.
Beds
Hotel SenS receives mixed reviews regarding the comfort of its beds. Many guests praise the beds for being comfortable with several highlighting the large size and crisp white bedding. The softness of the mattresses seems to appeal to those who prefer a soft sleeping surface with terms like "soft mattress" and "very soft bed" frequently mentioned in a positive light. Guests often note that they had a peaceful sleep and found the beds extremely comfortable.
However, there are also several remarks that the beds and pillows were uncomfortable. Some guests found the mattresses overly soft, likening the experience to sleeping on a waterbed. A few reviews mention that the mattresses could benefit from being replaced and some describe the beds as the worst they have ever slept in. Despite these criticisms, comfort is a recurring theme in the positive feedback, suggesting that while preferences vary, many guests leave Hotel SenS well-rested.
Cleanliness
Hotel SenS has received varied feedback regarding its cleanliness with a notable number of guests impressed by the hotel's tidiness and room upkeep. Many reviews highlight that the rooms are clean with some noting that everything was clean upon their arrival. Guests generally describe the rooms as spacious and well-kept, particularly appreciating the family room's generous size. The availability of free Wi-Fi also adds to the convenience.
However, some guests reported issues with dust, grime and lingering hair from previous occupants, indicating inconsistencies in the housekeeping standards. While certain areas of the hotel and its bathrooms were found to be very clean and tidy by several visitors, others pointed out layers of dust and overall lack of cleanliness in some places. This suggests a need for improvement in maintaining consistent cleanliness to match the hotel's upscale reputation.
In conclusion, while Hotel SenS generally boasts a clean and tidy environment according to many guests, there are occasional lapses in cleanliness that need addressing to ensure a consistently pleasant stay.
Staff
Hotel SenS has garnered numerous commendations for its staff, who are widely described as pleasant, friendly and helpful. Visitors frequently highlight the welcoming atmosphere created by the consistently courteous and eager-to-help team, especially noting the positive interactions they have encountered at reception. Specific praise is given to the professionalism and charm of the staff with particular mentions of a sweet and welcoming receptionist and a very nice owner.
However, some reviews suggest areas for improvement. There are mentions of the restaurant staff's limited proficiency in German and English, a need for better room cleaning services and calls for more training and experience among certain staff members. Additionally, breakfast services could benefit from more attentive replenishment.
Overall, the amiability and dedication of the Hotel SenS staff leave a strong positive impression, significantly enhancing the guest experience, despite a few areas where service delivery could be polished.
Parking
Hotel SenS offers impressive parking facilities that cater well to guests’ needs. Visitors will find the parking area conveniently located right in front of the hotel, providing easy access. For motorcycle enthusiasts, the hotel features a garage specifically for bikes, adding an extra layer of convenience and security. The parking behind the hotel is particularly favored, often described as great and ample. Availability doesn't seem to be an issue with plenty of free parking spaces ensuring guests can find a spot without hassle. Safety is also a noted feature, making the large parking area both reliable and accessible.
No, Hotel SenS doesn't have any pool.
No, a spa isn't available at Hotel SenS.
Yes, Hotel SenS welcomes dogs.
Yes, parking facilities are available at Hotel SenS.