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Hacienda Na Xamena, Ibiza

Na Xamena , Na Xamena S/n, San Miguel (Show on Map)

8.7

Very Good

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Info The Hacienda Na Xamena, Ibiza, is a haven of serenity that allows guests to experience their dream vacation in Ibiza. This whitewashed Ibiza style property boasts an idyllic location on the coastal frontline, 180m over the sea level, in the heart of a preserved natural park. The hotel features 77 rooms and suites, several meeting and banquet rooms, two restaurants, an indoor and an outdoor bar, a spa with outdoor and indoor facilities, sun terraces with towels and sun-beds and a plethora of other facilities and amenities which ensure the most enjoyable and comfortable stay.

Summary of reviewsHacienda Na Xamena, Ibiza is a luxurious five-star hotel located in a secluded and tranquil area in northern Ibiza. Guests rave about the breathtaking views of the sunset and sea, making it a top pick for any traveler seeking a world-class experience. The hotel has mixed reviews regarding breakfast and dinner, but the Eden restaurant received high praise. The rooms are beautiful and stylish, although some need renovation, while the cleanliness of the hotel could use improvement according to some guests. The staff is outstanding with excellent service that matches the elegance of Ibiza's charm. The spa treatments received excellent feedback, while the pool was considered fantastic by some and needing improvements by others. Despite mixed reviews, Hacienda Na Xamena remains a quality five-star hotel in Ibiza, making it the perfect destination for a luxurious and romantic getaway.
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Pool 1 information:

Name of the pool: Main Pool

Hotel with Parking

The hotel offers complimentary private outdoor parking services.

EV charging stations

Hotel with Tennis Courts

A tennis court is available on site.

5-Star Hotel

This luxurious hotel strives to offer guests an unforgettable experience which stands out from the other classic 5-star resorts. The architecture, the design, the discreet but elegant team and the outstanding services and activities, all ensure that the guests discover the magnificence of living magical experiences.

Hotel with EV Charging Stations

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Spa facilities:

Outdoor pool(s) - Number: 8

Heated pool(s)

Spa services:

Facial treatments

Body treatments

Full body massage

Back massage

Head massage

Neck massage

Hand massage

Foot massage

Maternity massage

Deep tissue massage

Hot stone massage

Jet hydro massage

Thai massage

Body scrub

Body wrap

Foot bath

Reflexology

Manicure

Pedicure

Spa cuisine menu

Is your hotel located in a spa town? (a town visited for the healing properties of hot spring water) No

Answers last updated according to the official website.

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

Hotel with Gym

Hotel for Yoga

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Yes, to all guests

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Hotel with Children's Pool

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Double Deluxe Offering sea views and a private balcony or terrace, this spacious, air-conditioned room features a flat-screen TV and a minibar. The private bathroom comes with a hairdryer and there is a hot tub in the room.

Double Superior This spacious, air-conditioned room features a flat-screen TV and a minibar. The private bathroom comes with a hairdryer, and there is a hot tub next to the floor-to-ceiling windows looking out over the sea. The room comes with a private balcony with sea views.

Suite Junior Hamman This extra-spacious, air-conditioned room features a flat-screen TV and a minibar. The private bathroom comes with a hairdryer and a double hammam shower, and there is a hot tub next to the floor-to-ceiling windows looking out over the sea. The room comes with a private balcony with sea views.

Suite Junior Eden This stylish, spacious room features air conditioning, a flat-screen TV and a minibar. The private bathroom comes with a hairdryer and there is a hot tub in the room. It has a private terrace-garden with a small pool, loungers and great sea views.

Suite Eden This stylish, spacious suite features air conditioning, a flat-screen TV and a minibar. The private bathroom comes with a double hammam shower and a hairdryer, and there is a hot tub next to the floor-to-ceiling windows looking out over the sea. It has a private terrace-garden with a small pool, loungers and great sea views.

Family Suite This spacious, stylish suite features a twin bedroom and a double bedroom. There is a hot tub next to the floor-to-ceiling windows looking out over the sea. The main bathroom has a double hammam shower, and the second bathroom has a hairdryer. The room also comes with a private balcony with sea views. There is also a flat-screen TV and a minibar.

Suite Na Xamena This spacious, stylish suite features a twin bedroom and a double bedroom. The master bedroom has great sea views and includes a hot tub. The main bathroom features a double hammam shower, and the second bathroom has a hairdryer. The room also comes with a private terrace with sea views. There is also a flat-screen TV and a minibar.

Presidential Suite The unit offers 5 beds.

About Hacienda Na Xamena, Ibiza

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Guest Reviews

8.7

Very Good

Location

Hacienda Na Xamena, located in the secluded and tranquil north of Ibiza, boasts a breathtaking setting that leaves guests speechless. The world-class views of the sunset and sea are phenomenal and undeniably worth the drive up the steep and winding road to the hotel. It's the perfect location for those seeking a peaceful retreat and easy access to beautiful nearby beaches. The staff is second to none with exceptional service that matches the elegance of Ibiza's charm. Although some guests may find it far from the city, the magic of this spot is undeniable, making it a fantastic romantic hotel that deserves all five stars. The views are so incredible that some may never want to leave the hotel's beautiful location embedded in the side of a cliff. Overall, guests rave about this hotel's location and views, making it a top pick for any traveler seeking a world-class experience.

Breakfast

Guests have mixed reviews when it comes to breakfast at Hacienda Na Xamena, Ibiza. Some rave about the delicious meals and sweet treats served at the restaurants, particularly at El Restaurante Edén. However, some guests found the breakfast underwhelming and not up to their expectations, despite being served à la carte. Some also mentioned that the breakfast was expensive, while others found nothing special about it. There were also issues with the quality of certain items, such as frozen bread, not-so-fresh juice and spoiled bacon and sausages. Some guests also encountered errors and omissions during breakfast service. However, some guests appreciated the attentive service of one staff member who made them feel comfortable despite the language barrier. Overall, while Hacienda Na Xamena's restaurants offer delicious food, guests may want to explore other breakfast options outside the hotel.

Dinner

The dinner experience at Hacienda Na Xamena, Ibiza is a mixed bag with some guests raving about the food at Eden restaurant, while others found it pricy and not worth the cost. Those who enjoyed the meals at Eden described them as superb and the Chef as incredible. However, the overall restaurant service was poor and there were limited vegetarian and vegan options. Some guests experienced cold and delayed food, while others found the food to be underwhelming for a 5-star hotel. Despite this, guests praised the excellent service from the staff. Overall, the Eden restaurant received high praise with some describing it as a 10 out of 10.

Rooms

Hacienda Na Xamena, Ibiza is a luxurious hotel with beautiful and stylish rooms that are spacious and comfortable. The hotel offers a variety of rooms, including some with large private jacuzzi baths outside on the terrace and stunning views of the bay. However, some guests reported that the hotel needs renovation and that some of the rooms are old and tired with problems of humidity and mold. While some rooms were clean and had perfect bedding, others were reported to be shabby with poor bathrooms and lacking soft touches like sheets and towels. Additionally, the staff was not always attentive and some guests reported unpleasant encounters. Overall, the rooms at Hacienda Na Xamena, Ibiza, have mixed reviews with some being exceptional and others needing improvement.

Beds

Guests of Hacienda Na Xamena, Ibiza can expect to sleep in large and super comfortable beds. However, some guests reported that their beds were on the hard side and not very comfy, while others noted that the beds were small and low. Some guests also mentioned that the sheets weren't always changed daily. For those sensitive to room location, one guest noted that their room (number 116) was located a bit too far down. Despite these minor criticisms, the bedding was widely praised with reports of perfect mattresses and comfortable pillows (though some found them too firm for their liking).

Cleanliness

The Hacienda Na Xamena in Ibiza boasts clean facilities such as a clear pool and gym which guests appreciated. However, some guests had issues with the cleaning department's lack of attention to detail, such as half-eaten chocolate bars left in the mini bar for days and dirty gym equipment. Some guests found the rooms to be shabby with poor shampoo and sheets not always changed daily. Several guests complained about the underground rooms smelling of mold and being unclean. Overall, the cleanliness of the hotel could use improvement according to certain guests, who found dirty glasses, dirty indoor pools and dusty air conditioning filters.

Staff

The staff at Hacienda Na Xamena in Ibiza are truly exceptional. Guests have described them as kind, friendly, attentive and outstanding. From the reception to the concierge and guest services, the staff are warm, efficient and always eager to make guests feel welcome and comfortable. Many guests mentioned specific staff members by name, such as Esther, Victoria, Tiago and Patricia, who delivered exceptional service. The energy and enthusiasm of the staff is infectious with many guests commenting on their constant smiles and eagerness to assist with anything. However, there were some negative comments about certain staff members not being up to 5-star standards. Overall, the majority of guests had only positive things to say about the staff, who truly go above and beyond to make guests' stays memorable.

Spa

The spa treatments at Hacienda Na Xamena in Ibiza were simply excellent! Guests raved about the spa's superb services, which complemented the beautiful ambiance of the property. Even though a negative review was noted, overall, the spa and the rooms were rated as outstanding. The concept of the spa was unique and it looked amazing. Additionally, the cascades with a breathtaking sea view are a must-try experience. Guests praised the comfortable and calming atmosphere of 'le spa' and expressed their desire to return for more treatments. And as a bonus, the restaurant was also incredible!

Pool

Hacienda Na Xamena offers a fantastic pool area with options for both outdoor and indoor swimming, including a children's pool and an infinity pool. Although some guests have found the outdoor pool to be a bit cold, others love swimming in the fresh, cold water while enjoying stunning sunsets and amazing views of the ocean and surrounding scenery. The hotel offers various pool facilities, such as a private pool on some balconies and a second pool available for an additional fee. However, some guests have pointed out issues with sunbed reservation, lack of shade or umbrellas and the need for better furniture maintenance. Despite some hiccups, the helpful and attentive staff and excellent restaurant with incredible desserts make up for any shortcomings.

5 Star

If you're looking for a five-star hotel in Ibiza with exceptional views, superb design and a wonderful ambience, Hacienda Na Xamena is the perfect choice for you. The hotel is located in a unique and panoramic setting, although it may be a bit inconvenient to get around the island. While some guests found the staff to be lacking in 5-star service, others had a phenomenal experience and highly recommend this hotel. COVID protocols are also at a high level, which is reassuring. However, some guests found the hotel to be old-fashioned and in need of urgent refurbishment, as the rooms and common areas did not meet their 5-star expectations. Additionally, some felt that the level of service did not live up to the high prices charged with little perks or drinks offered upon arrival. Despite these mixed reviews, Hacienda Na Xamena remains a quality five-star hotel in Ibiza that could be the perfect option for your next getaway.

Outdoor Pool

The outdoor pool at Hacienda Na Xamena in Ibiza has received mixed reviews. Some guests found it a bit cold, but others thought it was fantastic and perfect for swimming in fresh, cold water. The pool area was also praised by many with stunning views of the ocean and great ambiance thanks to the planting and surroundings. Some guests did note issues with the no-reservation policy for sunbeds not being enforced and there were some complaints about cold food in the restaurant. However, overall the pool area was considered very nice and perfect for a romantic or relaxing getaway. Guests should note that there is an additional charge for access to the second pool and jacuzzi. While the furniture in the breakfast and pool areas could use updating, the view of the sea and pool were considered highlights of the stay.

Luxury

Experience pure luxury and indulge in a dream holiday at Hacienda Na Xamena in Ibiza. Perched on a cliff, this breathtaking hotel boasts an impressive ambience and exceptional service. Despite some mixed reviews on whether it truly deserves five stars, guests cannot deny the incredible views and grand luxe provided by the hotel. With top-notch service and stunning surroundings, Hacienda Na Xamena is a true paradise, making it one of the best places to stay for an unforgettable Ibiza vacation.

Romantic

Hacienda Na Xamena, Ibiza is the perfect destination for couples seeking a romantic getaway. Guests repeatedly express their satisfaction with the hotel's romantic atmosphere, making it an ideal choice for a special occasion like a honeymoon or anniversary. The views from the hotel and the rooms are breathtakingly beautiful, setting the perfect romantic scene. Many guests recommend the hotel as a fantastic spot for a romantic trip together with their loved ones. The hotel boasts a tranquil and intimate environment, ideal for couples seeking privacy. However, a few guests found privacy lacking. Nevertheless, the hotel remains an enchanting and authentic location with a lovely pool and a charming setting perfect for an amorous stay.

Yes, Hacienda Na Xamena, Ibiza has pool(s) that belong to one or more of the following categories: Infinity Pool, Heated Pool, Indoor Pool, Children's Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Hacienda Na Xamena, Ibiza. For more information, read the answers to the Spa questionnaire

Yes, Hacienda Na Xamena, Ibiza welcomes dogs.

Yes, parking facilities are available at Hacienda Na Xamena, Ibiza.

Yes, Hacienda Na Xamena, Ibiza has a gym.

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