Residence Inn by Marriott Norfolk Airport

Norfolk , , 1590 North Military Highway (Show on Map)


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Summary of reviewsThe Residence Inn by Marriott Norfolk Airport is a decent hotel with a convenient location close to local stores, the airport and the Navy base. The breakfast received mixed reviews with some guests enjoying the variety of options while others found specific items to be too spicy or not available. The rooms were also a mixed bag with some guests liking the clean and spacious accommodations while others had issues with outdated furnishings and maintenance problems. However, most guests praised the cleanliness of the hotel and the friendly staff, although some encountered rude staff members. The indoor pool was a disappointment for many guests, but the hotel is family-friendly with kitchenettes in the rooms and comfortable beds. Overall, the Residence Inn by Marriott Norfolk Airport is a decent option for a short stay, but may not meet everyone's expectations for a 3-star hotel.
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Room Types
One-Bedroom Queen Suite, Sofa Bed, Full Kitchen, Living Space Offering spacious living area with a sofa bed, this suite includes a fully equipped kitchen. Free Wi-Fi and a cable TV are also provided.

One-Bedroom Queen Suite with Two Queen Beds, Sofa Bed, Full Kitchen, Living Space Offering spacious living area with a sofa bed, this suite includes a fully equipped kitchen. Free Wi-Fi and a cable TV are also provided.

Queen Studio, Sofa Bed, Full Kitchen, Living Space Featuring free toiletries, this studio includes a private bathroom with a bath, a shower and a hairdryer. The fully equipped kitchen has a stovetop, a refrigerator, a dishwasher and kitchenware. This air-conditioned studio comes with a dining area, a flat-screen TV with cable channels a tea and coffee maker and a seating area. The unit has 2 beds.

Two-Bedroom Suite with 3 Queen beds, 1 Sofa Bed, Full Kitchen, Living Space This spacious suite includes a kitchen, a seating area, 2 separate bedrooms and 2 bathrooms with a bath and a shower. In the kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The suite offers air conditioning, a tea and coffee maker, a dining area, a sofa and a flat-screen TV with cable channels. The unit has 4 beds.

One-Bedroom Queen Suite with Sofa Bed and Adapted Tub - Mobility and Hearing Accessible In the well-fitted kitchen, guests will find a stovetop, a refrigerator, a dishwasher and kitchenware. The spacious suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer.

About Residence Inn by Marriott Norfolk Airport
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Guest Reviews
7.9
Good
Location
Are you looking for a hotel that is centrally located to everything you need for your trip? Look no further than Residence Inn by Marriott Norfolk Airport! With its convenient location close to local stores, the airport and even the Navy base, this hotel is the perfect location for your stay in Norfolk. Guests have raved about the fantastic location with many mentioning how easy it was to find and how close it was to everything they had to do. Plus with the beach just a short drive away, you'll have everything you need for a fantastic vacation. Book your stay at Residence Inn by Marriott Norfolk Airport today and enjoy the good central location!

Breakfast
Upon reading reviews from various guests, it seems that the breakfast at the Residence Inn by Marriott Norfolk Airport is hit or miss. Some describe it as good or great with a nice variety of options for all types of eaters, including a complimentary grab and go breakfast for those in a hurry. Guests also had kind words for the staff, except for one incident where a guest was refused breakfast for their family. However, there were some complaints about specific items being too spicy, dried out or not available, such as the turkey patties and syrup for pancakes. Some described the breakfast as mediocre or horrible, while one guest only got a plain bagel and nutella pack with no other options available. Despite mixed reviews, a large number of guests mentioned that the lady making the grits deserves a raise.

Rooms
The Residence Inn by Marriott Norfolk Airport received a mix of reviews when it comes to their rooms. On the positive side, many guests liked the clean and spacious rooms with nice layouts and full kitchenettes, which are perfect for family travels. Some even loved the coziness of their accommodations and the bathroom designs. However, some visitors had issues with the outdated and old furnishings, dated appliances and room amenities, such as a noisy cooling unit and torn pull-out couches. Maintenance issues were also present, including leaking AC units, broken microwaves and non-functioning stove burners. Additionally, some guests were disappointed with the cleanliness of the rugs and sitting areas in their rooms. Despite these mixed reviews, many guests reported having clean and functional rooms, making it a decent stay for the price.

Beds
The beds at Residence Inn by Marriott Norfolk Airport are a highlight for many guests with multiple reviews raving about how comfortable they are. One guest even mentioned that their bed was so comfortable, they didn't want to leave! However, some guests found the beds to be too soft with one guest describing the bed as indented in the middle. If you plan on using the pull-out bed, be aware that multiple guests found it to be very uncomfortable. While some guests found the mattresses to be comfortable, others thought they could have been firmer. Additionally, a few guests were disappointed with the quality of the blankets provided. If you have a preference for sheets and a cover, make sure to ask the front desk. Overall, while there were some complaints, most guests found the beds at Residence Inn by Marriott Norfolk Airport to be comfortable.

Cleanliness
The Residence Inn by Marriott Norfolk Airport is an amazing facility that offers well-kept and clean rooms. Most guest reviews praise the cleanliness and politeness of the staff and the comfort of the accommodations. Some guests mentioned that the facilities could have been cleaner, such as unclean bedding or dishes with food on them. A few guests also noticed some mold or dirt in the bathroom and one guest found a diaper in the drawer. Despite these few incidents, most reviews confirm that the front desk staff was exceptional and helpful. Additionally, guests appreciate the updated and modern bathroom and sink area, as well as the big screen TVs and comfortable sofas. Downfalls include a few rude staff members, a freezing pool and a leaking AC unit leaving wet carpet for days. Overall, the Residence Inn by Marriott Norfolk Airport is a nice, clean and decent size hotel that offers a comfortable stay for its guests.

Staff
Guests at the Residence Inn by Marriott Norfolk Airport had mixed feelings about the staff. While many guests enjoyed friendly and helpful staff, others faced some unfriendly encounters. Some guests specifically mentioned staff members, such as Cheryl Mathis, Hallie, Brianna and Reagan, as being exceptional. Front desk staff received numerous compliments, while housekeeping received mixed reviews with some guests reporting annoyed behavior. Some guests mentioned issues with staff being rude or unaccommodating, while others praised their efforts to make their stay comfortable. Despite some negative encounters, many guests still appreciated the staff and their efforts to provide a pleasant stay.

Pool
Guests who booked a stay at the Residence Inn by Marriott Norfolk Airport were disappointed to find that the indoor, heated pool was closed during their visit. Some guests were frustrated with the change in pool closing time from 10pm to 8pm, while others missed the opportunity to use the pool altogether. Although the pool was advertised as an appealing feature of the hotel, many guests found that it was temporarily unavailable or in disrepair with caution tape and debris scattered around the area. Some guests were frustrated that they had to schedule time to use the pool and the allotted time slots were often too short and poorly managed. While some appreciated the provision of towels at the pool, others were dissatisfied with the lack of daily room service during their stay. Despite these setbacks, guests acknowledged that the pool and patio area had potential to be enjoyable if properly maintained and staffed.

Family
If you're looking for a family-friendly hotel in Norfolk, the Residence Inn by Marriott Norfolk Airport might just fit your needs perfectly. With kitchenettes in the rooms, it's like a home away from home - you can cook your own meals and enjoy evenings of gaming and TV binge-watching. The suite design is ideal for family travel with separate rooms for parents and kids. Some reviews mentioned the room layouts being specifically helpful for larger families with one reviewer mentioning they had 9 guests in a room made for 6. While there were some comments about the room not being comfortable for everyone, the overall sentiment was positive - me and my family had a great time. The only drawback mentioned was not being able to use the pool for kids after a long day of visiting with family, but if swimming isn't a priority for you, the Residence Inn by Marriott Norfolk Airport is definitely worth considering.

3 Star
The Residence Inn by Marriott Norfolk Airport has received mixed reviews from recent guests. While many appreciated the comfortable beds and pleasant stay, others were disappointed by the small and not-so-clean rooms with some calling for better service. The indoor and heated pools were also closed during their stay, which was a letdown for some. For the price they paid, some guests expected more from this 3-star hotel, but others found it necessary and okay for a short stay. Overall, while the hotel shares the name of a prestigious brand, it may not meet everyone's expectations.


Yes, Residence Inn by Marriott Norfolk Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Residence Inn by Marriott Norfolk Airport.

Yes, Residence Inn by Marriott Norfolk Airport welcomes dogs.

No, parking facilities aren't available at Residence Inn by Marriott Norfolk Airport.

Yes, Residence Inn by Marriott Norfolk Airport has a gym.
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