Mary Hotel & Mary Royal Suites
Please select your travel dates to see rates and availability
Info
Mary Hotel & Mary Royal Suites, a family-owned business, offers guests a comfortable, relaxing holiday experience in Crete with its recently renovated rooms and the new "Mary Royal" complex. Located close to both the beach and the lively center of Platanes, the hotel provides easy access to local attractions and the city of Rethymno. Guests can enjoy various amenities, such as multiple swimming pools, a gym, a sauna and an on-site bar, while also benefiting from attentive reception staff who can recommend excursions, restaurants and beaches.
Summary of reviewsMary Hotel & Mary Royal Suites is a great choice for those looking for a clean, comfortable and well-maintained hotel with exceptional customer service. The hotel's location is ideal with easy access to the beach and local amenities. The staff are friendly, helpful and professional, going above and beyond to ensure guests have an enjoyable stay. The breakfast is a highlight for many with a good variety of food and local specialties. The rooms are spacious and modern with comfortable beds and well-equipped kitchens. The swimming pools are a great feature with ample sunbeds and a nice bar area. While the gym equipment is basic and the wifi can be unreliable, these are minor issues in the overall scheme of things. Families will appreciate the lovely children's pool and the proximity to farm animals. Overall, Mary Hotel & Mary Royal Suites is a charming and comfortable hotel that is highly recommended for those seeking a relaxing and enjoyable stay in Rethymno.
Show moreRead review summaries for all categories
Categories
Aparthotel near The Beach
Aparthotel Taking Steps Towards Sustainability
Aparthotel with Swimming Pool
Children's Pool Outdoor Pool
Aparthotel with Outdoor Pool
Aparthotel with Children's Pool
Room Types
About Mary Hotel & Mary Royal SuitesMary Hotel & Mary Royal Suites offers a comfortable and relaxing holiday experience with the warmth of a family-owned business making guests feel right at home. With recently renovated rooms and the addition of the brand new "Mary Royal" complex, the hotel caters to the needs of every guest. The attentive reception staff is always ready to recommend excursions, top restaurants and the best beaches in Crete.
Conveniently situated just 150 meters from a sandy, organized beach and 100 meters from the bustling center of Platanes, the hotel allows guests to easily explore traditional Cretan restaurants and taverns. A short 4.5 km trip to the city of Rethymno offers the opportunity to visit the Venetian Harbor, Archaeological Museum, The Fortezza and the Old Town, among other attractions. The hotel features three swimming pools (two for adults and one for children), plenty of sunbeds, a gym and a sauna available upon request. Guests can also enjoy the on-site bar, which serves signature cocktails, snacks and Greek salads.
The Mary Royal Suites, part of the Mary Hotel, provides an elegant and comfortable stay, further enhancing the hotel's reputation as an ideal destination for relaxed holidays. The hotel offers various services, including a swimming pool with a jacuzzi, a well-equipped gym, a games room and a bar. The property also provides Wi-Fi throughout, in-room phones for contacting reception, a breakfast buffet and 24-hour reception services, ensuring a seamless and enjoyable experience for all visitors.
Guest Reviews
Mary Hotel & Mary Royal Suites boast an excellent location just minutes away from the beautiful beaches of Rethymno. With a plethora of shops and local restaurants within easy reach, you can explore the town on foot without having to venture too far. Guests have praised the hotel's proximity to the city center and the ease of getting there by bus or car. With supermarkets, car rental places and bus stops just around the corner, it is perfectly located for both relaxation and as a base for island exploration. The staff are friendly and always eager to help and the pool and surrounding areas are great for unwinding. Although some guests have noted that the surroundings are quite touristic, many have appreciated the convenience and close proximity to the beach and local amenities. Keep in mind that some rooms have better views than others, so it's worth checking before arrival. Overall, a great location for those wanting access to all that Rethymno has to offer.
The breakfast at Mary Hotel & Mary Royal Suites receives mixed reviews, but overall it is considered a highlight of the stay. Guests rave about the good variety of food with fresh fruits and local specialities made by a lovely woman believed to be a local. Some even describe it as the best breakfast they've had in years, especially for the great price. However, some guests note that the breakfasts are the same every day, making it monotonous if you stay for a longer period. Nonetheless, the service and COVID-19 precautions are praised by many. Vegetarian options are also available. Some guests have had issues with coffee and crepes not being available or being refused a refill, but these seem to be minor complaints in the overall scheme of things. If you have a sweet tooth, try the Mille-feuille griechischer Art - it comes highly recommended!
Mary Hotel & Mary Royal Suites offers spacious, modern apartments that are always kept clean and well-maintained. Guests can enjoy the lovely pools and comfortable rooms with amenities such as good quality towels, hotel complimentary cosmetics and cozy patio areas. The newer rooms, including Junior Suites, are particularly nice and come with a wow factor - for instance, an amazing lit-up pool. However, some of the older rooms may show some wear and tear and may not be as well soundproofed. The gym equipment is also reported to be old and the Wi-Fi can be slow in some rooms. Nonetheless, guests appreciate the small details taken care of and the exceptional stay with friendly staff. They also praise the accommodation's good location, comfortable beds, kitchens and balconies included in the rooms. Mary Hotel & Mary Royal Suites is perfect for those looking for a lovely new hotel with spacious, well-equipped apartments and exceptional customer service.
If you want a good night's sleep during your stay at Mary Hotel & Mary Royal Suites, you won't be disappointed. Multiple guests rave about the extremely comfortable beds with some even describing the bedding as exceptional. Bedrooms are spacious and clean with big and comfortable beds. The hotel also offers larger apartments with separate bedrooms and living areas, including a duplex option with a balcony and pool view. The only discomfort mentioned by some guests were the poolside beds, which were described as uncomfortable. Overall, guests agree that the beds in Mary Hotel & Mary Royal Suites are well worth a stay.
Guests of Mary Hotel & Mary Royal Suites rave about the exceptional stay they had, praising the facilities for their modernity and overall cleanliness. Rooms, public areas and pools were regularly tidied up by the cleaning staff, who guests note are doing a great job. The whole staff is incredibly professional, kind and helpful, making for a very pleasant stay. The hotel is located in a nice, tranquil area and is well-placed for visiting nearby attractions. The rooms are spacious, well-appointed and impeccably clean with daily cleaning and bed making. Overall, guests found the hotel to be a beautiful, well-maintained and clean property, offering top-notch facilities and quality equipment. Despite some minor issues, guests would not hesitate to recommend this hotel for those seeking a clean, nice and safe place to stay.
The staff at Mary Hotel & Mary Royal Suites receive exceptional praise from guests. They are described as friendly, helpful, professional and customer-focused, always ready to offer assistance with a smile. Guests receive warm welcomes with some even receiving welcome drinks upon arrival. The family and staff are particularly highlighted for their caring nature and dedication to ensuring guests have an enjoyable stay. Staff go above and beyond to provide recommendations, tips and even dropping guests at appointments. Special mentions go out to staff members such as Angel and Constantinos for their exceptional service and knowledge of the island. The hotel is a family-run establishment and guests feel the personal touch in their interactions with the staff. Overall, guests describe the hotel as charming, clean and comfortable with super service provided by the friendly staff.
The wifi at Mary Hotel and Mary Royal Suites is a mixed bag according to guest reviews. Some guests rave about the excellent internet connection both in the rooms and on the property, while others complain that it is unreliable and doesn't work well in the rooms. Some guests even experienced no wifi in their rooms at all. Despite these issues, there are positives mentioned about the wifi and some guests were able to connect and use it without any problems. For some guests, the wifi was a bit up and down and for others, it could be better. However, there were a few who didn't mention anything about the wifi at all. Overall, some guests found the wifi excellent, while others experienced some issues with the connection.
The gym of Mary Hotel & Mary Royal Suites provides basic equipment for guests to use, although some reviews have mentioned that the equipment is dated and less inviting. Despite the small size of the gym, guests have found it adequate for a hotel and have enjoyed booking the sauna for pool use. Unfortunately, due to COVID-19 restrictions, the gym and sauna were unavailable during some stays. Some reviewers have suggested that the fitness studio could be better equipped and others noted the absence of a treadmill. Overall, the gym is a decent option for guests looking to stayactive during their stay.
The swimming pools at Mary Hotel & Mary Royal Suites are a highlight according to guests with many describing them as lovely, fantastic and great. In fact, there are two outdoor pools on offer, one for children and another larger pool closer to the beach. Many guests appreciate the abundance of sunbeds available and some highlight the nice bar area by the pool. The lit up pool at night adds a wow factor and the hotel allowed one guest to use the pool even after checking out. However, some mention that the pools were smaller than what the pictures suggest and the noise from the hotel bar could be heard late into the night. Despite this, the pool area is well-maintained and clean with inflatable mattresses and floats available to guests. Families appreciate the small baby pool while others rave about having a pool right outside their room. Some reviewers also mention the hotel's sauna and gym facilities being close to the pool. Overall, the swimming pools are a great feature of this hotel with many guests mentioning them in their positive reviews.
Mary Hotel & Mary Royal Suites offer an ideal location for beach lovers with the sea only a few minutes' walk away. The beach itself is clean and long, providing plenty of space for those seeking peace and quiet. Sunbeds and umbrellas are available to rent or there is ample room to relax on the beach. Local restaurants, shops and a supermarket are all within easy walking distance. However, there are no sandy beaches nearby. Guests may encounter some minor inconveniences during their stay, such as unrefilled shower gels and creams and repetitive breakfast choices for longer stays. But overall, the hotel's proximity to the sea makes it an excellent choice for a beach holiday.
Guests at Mary Hotel & Mary Royal Suites have a variety of parking options available to them. Some found large and convenient parking nearby, while others mentioned free parking places next to the hotel or at a nearby hotel or underground parking lot. However, some guests noted that street parking in front of the hotel is not always free and can be difficult to find. Overall, while parking options may be limited in front of the hotel, guests have a variety of choices within walking distance.
Guests staying at Mary Hotel & Mary Royal Suites with children will be pleased to find a lovely children's pool for their little ones to splash around in. The newer pool and another pool are also available for families to enjoy. One guest described the baby pool as "super." There are also farm animals nearby for children to see. Some guests mentioned the different pools available and how nice they are, while others did not mention the children's pool specifically but noted the proximity to the sea and the availability of two pools.
Mary Hotel & Mary Royal Suites boasts lovely outdoor pools, including an amazing lit-up pool that adds a wow effect to the room. Guests can easily find a spot by the pool, thanks to the pool's ample size and availability of sunbeds. The hotel features not only one, but two pools - the newer pool and the kids' pool are both very nice. The pools are well-maintained, as mentioned in several reviews in different languages, including English, Dutch, Greek and French. However, some guests commented on the noise from the bar around the pool area at night, which could be bothersome to those with accommodations nearby. Nevertheless, the balcony and pool view are highly recommended in the fourth review that mentions the outdoor pool. Plus, the hotel's proximity to the sea and having two pools is a definite plus for those seeking a refreshing dip in the water.
Yes, Mary Hotel & Mary Royal Suites has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Mary Hotel & Mary Royal Suites.
No, Mary Hotel & Mary Royal Suites doesn't allow dogs.
Yes, parking facilities are available at Mary Hotel & Mary Royal Suites.
Yes, Mary Hotel & Mary Royal Suites has a gym.
