Grand Palladium White Island Resort & Spa - All Inclusive

Playa d'en Bossa , , Playa D'en Bossa, S/n (Show on Map)


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Summary of reviewsThe Grand Palladium White Island Resort & Spa - All Inclusive is a large and centrally located hotel with a beachfront access that offers guests convenient access to a public beach and two beach clubs. While the breakfast has room for improvement, the diversity and quality of the spread are generally satisfactory and there are several restaurants offering buffet-style meals. The guest reviews for the dinner options are mixed with some guests finding the buffet and a la carte restaurants to have amazing food, but others feeling the meals were repetitive and of low quality. The rooms at the hotel receive mixed reviews with some guests finding them clean and well-equipped and others complaining about old and tired decor, humidity problems and bad smells. However, many guests appreciate the excellent cleanliness of the hotel, as well as the helpfulness and friendliness of the staff. The spa is a highlight of the hotel, while the pools are spacious and beautiful, but they can get crowded quickly. The all-inclusive package has received mixed reviews with the selection of food and drinks generally good, but some guests noting additional charges for minibar replenishment, beach chairs and water, as well as the exclusion of the spa from the package. Overall, the Grand Palladium White Island Resort & Spa - All Inclusive offers exceptional value for money with minor shortcomings that are offset by its exceptional location and top-notch facilities.
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Categories
Hotel with All Inclusive Packages

Luxury Hotel

Beachfront Hotel

Hotel near The Beach

Eco Friendly Hotel

Hotel with Spa
Size of the spa facilities: Indoor area: 198 m2 (2131 ft2) Outdoor area: 65 m2 (700 ft2)
Spa facilities:
Indoor pool(s) - Number: 2
Outdoor pool(s) - Number: 1
Private massage and treatment room(s) - Number: 5
Sauna(s) - Number: 1
Steam room(s) / Hammam(s) - Number: 1
Hot tub(s) / Jacuzzi(s) - Number: 1
Public bath(s) - Number: 3
Private bath(s) - Number: 1
Relaxation Room(s) - Number: 1
Fitness area
Sun loungers
Spa facilities opening hours: 10:00 - 20:00
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Family Friendly Hotel
What percentage of your guests are families? Between 50% and 90%
Family-Friendly room types:
Family rooms. Number: 430
Baby cot details: Max age: 5 Cost: Free
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Romantic Hotel

Hotel with Swimming Pool

  Children's Pool    Outdoor Pool  

Location of the pool: Outdoor pool
Pool surface size: 630 m2
Pool minimum depth: 0,20 m
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Business Hotel

Hotel with Parking
Location of parking spaces:
Outdoors, not covered (inside the premises).
Number of parking spaces reserved for people with disabilities: 4
Cost of parking: Free
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Hotel with Gym
Size of the gym: 95 m2 (1023 ft2)
Gym equipment:
Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc. Number: 10
Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc. Number: 5
Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.
Cost for using the gym: Free for guests
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Hotel with Tennis Courts
Number of all tennis courts 4
Number of indoor/covered tennis courts 0
Number of lighted tennis courts 4
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5-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
No
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
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Hotel with Outdoor Pool

Hotel with Children's Pool

Room Types
Deluxe Double Room The spacious double room features a tea and coffee maker and a wardrobe, as well as a private bathroom boasting a shower. This double room has a safe deposit box, parquet floors, a flat-screen TV and a balcony.

Deluxe Seafront View The spacious double room provides a tea and coffee maker, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower.

Superior Double Room Guests will have a special experience as this double room provides a hot tub and a spa bath. The spacious double room offers a tea and coffee maker, a wardrobe, a terrace with garden views as well as a private bathroom featuring a shower.

Deluxe Sea View The spacious double room offers a tea and coffee maker, a wardrobe, a balcony with sea views as well as a private bathroom featuring a shower.

Room Selected at Check-In The spacious double room features air conditioning, a minibar, as well as a private bathroom boasting a shower and a hairdryer. The double room provides a tea and coffee maker, a wardrobe, a safe deposit box, parquet floors and a flat-screen TV.

Deluxe Connecting Room The spacious double room features a tea and coffee maker, a wardrobe, as well as a private bathroom boasting a shower. This double room has a safe deposit box, parquet floors, a flat-screen TV and a balcony.

Superior Connecting Room This double room's special features are the hot tub and the spa bath. The spacious double room provides a tea and coffee maker, a wardrobe, a terrace with garden views as well as a private bathroom featuring a shower.

Superior Double Room Poolside This double room's special features are the hot tub and the spa bath. The spacious double room provides a tea and coffee maker, a wardrobe, a terrace with garden views as well as a private bathroom featuring a shower.

Deluxe Pool View The spacious double room offers a tea and coffee maker, a wardrobe, a balcony with pool views as well as a private bathroom boasting a shower.

About Grand Palladium White Island Resort & Spa - All Inclusive
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Guest Reviews
8.2
Very Good
Location
The Grand Palladium White Island Resort & Spa - All Inclusive boasts a prime location close to the airport, making for an easy and quick transfer. Its beachfront access grants wonderful views and the convenience of being able to access a public beach and two beach clubs. The hotel is also conveniently located near famous Ibiza nightlife spots and within walking distance of the resort center. However, it's important to note that the children's pool area is located in a separate hotel, which requires a bridge crossing to access. Although the resort doesn't have its own beach, it's still in a central and convenient location for those looking to explore the surrounding areas. Overall, guests truly enjoyed the hotel's prime Lage and beachfront location.

Breakfast
The breakfast at Grand Palladium White Island Resort & Spa - All Inclusive offers a decent variety of food with good quality, although some guests noted that the same dishes were served every day. There were mixed reviews on the taste of the food with some finding it sensational and others calling it bad. The omelette and fried egg stall needed more staff to accommodate the demand. Opening hours were also a concern for some guests. However, the buffet had a good selection and quality of food according to most reviews and the temperature was also satisfactory. Some guests appreciated the fresh orange juice and delicious scrambled eggs available. The breakfast buffet was diverse and substantial with several restaurants offering buffet-style meals. While there were reports of long-life milk left in the sun and staff not serving tea or coffee during lunch and dinner, some guests found the facilities and personnel satisfactory. Overall, the breakfast at Grand Palladium White Island Resort & Spa - All Inclusive offered a decent spread with room for improvement.

Dinner
The Grand Palladium White Island Resort & Spa offers a variety of dining options and guests have shared mixed reviews about the food. The buffet and a la carte restaurants have amazing food, but some guests found the meals to be repetitive. The three themed restaurants did not interest some guests, as they had to pay an additional fee and the restaurants did not offer a sea view. Some guests found the food to be disgusting or of low quality with the worst club sandwich they had ever tasted. Children's options were limited and dinner did not open until 7 pm which was not suitable for some families. On the other hand, there are so many bars and restaurants to choose from with good availability. Overall, the buffets and themes were renewed daily, ensuring guests had a variety of food options.

Rooms
The Grand Palladium White Island Resort & Spa - All Inclusive offers a mixed bag of room experiences according to guest reviews. Some found the rooms to be clean and well-equipped with spacious balconies offering sunset views. However, others complained about the old and tired decor with some rooms suffering from humidity problems and bad smells. Some guests also reported rooms being smaller than expected and poor quality furniture. The hotel is a large complex and some guests found the accommodation to be of a high standard, while others reported dated and broken rooms. While the hotel offers excellent value for money, some guests feel improvements are needed, such as better bathrooms and improvement to the soundproofing of the rooms.

Beds
Guests at Grand Palladium White Island Resort & Spa had mixed opinions about the beds. While some found them to be comfy, others found them uncomfortable and described them as cheap and rubbish. Some guests even complained that their double bed was just two singles pushed together. In addition to issues with the beds, some guests also mentioned concerns about limited wardrobe space in the rooms. Another common issue was the availability of sun beds around the pool. Some guests complained that people were reserving them early in the morning and not actually using them until later in the day, making it hard to find a good spot to relax. Despite these issues, some guests were able to find sun beds and enjoyed their stay at the hotel.

Cleanliness
Guests at the Grand Palladium White Island Resort & Spa rave about the excellent cleanliness of the modern, stylish and beautifully clean hotel with many mentioning the good job done by the cleaners keeping everything spick and span. However, some have reported dirty pools and pool grouting, as well as some issues with maintenance and upkeep, such as carpets and tables being dirty. A few unlucky guests complained of stale smells that weren't taken seriously by staff. Generally though, guests are very happy with the cleanliness of the rooms and bathrooms and found the location very convenient. The hotel is definitely a nice resort with very clean surroundings, making it a popular choice.

Staff
The staff at Grand Palladium White Island Resort & Spa receive rave reviews from guests for their excellent attention, helpfulness and friendliness. Many guests mentioned how polite, attentive and smart the staff were, providing fantastic service throughout their stay. However, a small number of guests reported encountering rude, unhelpful or grumpy staff members who weren't fluent in English. Overall, the hotel staff are described as special, friendly and always smiling. The entertainment team is also highlighted as awesome and some specific staff members are praised for their exceptional service. While there are a few negative reviews, the majority of guests commend the staff for their warm hospitality and professionalism.

Spa
The guest reviews at the Grand Palladium White Island Resort & Spa all seem to agree on one thing - the spa is definitely worth a visit. Reviews highlight the excellent staff with many noting how pleasant and friendly they are. Guests rave about the spa facilities, stating that everything is five-star quality. The two-hour spa package offered to guests is also said to be very enjoyable. The spa itself, called Zentropia, is described as fantastic and very good by reviewers. It's worth noting that the spa comes at an extra cost, but many guests feel it's worth it. Some reviews mention a gold band that is given to guests who participate in the spa retreat. Overall, the spa seems to be a highlight of the Grand Palladium White Island Resort & Spa.

Pool
The Grand Palladium White Island Resort & Spa - All Inclusive boasts gorgeous pool areas, including three by the sea, though they can get very crowded very quickly, so guests often set their alarms early to reserve loungers. Families with kids of all ages will enjoy the child-friendly main pool, complete with a shallow area around the outside. The pool bar staff are friendly and always ready to serve up refreshing drinks. Unfortunately, some reviewers noted that the pool areas could use more music during the day and that the towel guy can make for a nightmare experience. Despite some areas being overcrowded and the pools being about a 10th of what they look like online, there are plenty of loungers to be found, assuming guests set their alarms early enough. Overall, the pools are spacious and beautiful, but don't forget to bring your own umbrella as there are never any available. Along with the pools, the hotel offers use of many facilities including a children's pool and pool water slide. The only downside is that the bars by the pools close at 7 pm, so plan accordingly. The hotel's bus service directly to Ibiza old town is a major plus for guests looking to explore the area beyond the pool.

Beach
The Grand Palladium White Island Resort & Spa - All Inclusive is a large hotel with a prime beach front location, perfect for those who want to soak up the sun and sea. While the beach is nice, guests feel that it could be better designed and better equipped with facilities to enhance the overall experience. Some guests report that it feels like a public beach with limited amenities, which can be disappointing for those expecting a more luxurious experience. However, being right on the beach allows guests to easily access the sea and explore the local coastline. Keep in mind that there are two beach clubs nearby that may be obstructing the view and taking up space, but there are still public beach options available. Overall, the resort's proximity to the beach is one of its key selling points.

Family
The Grand Palladium White Island Resort & Spa - All Inclusive is the perfect destination for families seeking an all-inclusive holiday. With a variety of food options to choose from, you'll never go hungry during your stay. The hotel offers great activities for all guests, including those for the little ones, making it a nice place to enjoy with family. It's a good place for a family vacation but sometimes it can get a bit crowded with people struggling to secure a sunbed. Nevertheless, the calm atmosphere of the hotel provided great service to its customers making it an enjoyable stay. Especially for families with small children, the hotel's location close to the airport and cleanliness appeals to their particular needs. The resort is perfect for family vacations with the activities provided catered to children. The hotel attracts families from all over the world, as it provides activities for people of all nationalities. The hotel is also suitable for friends looking to have a great time. The activities for kids, as well as the fact that it's a family-oriented resort, make this the ultimate destination for families.

5 Star
The Grand Palladium White Island Resort & Spa is a spectacular hotel offering exceptional services and facilities that receive 5-star ratings from many guests. Visitors love the friendly staff, spa, buffet and well-maintained rooms. However, some guests have provided negative feedback, mentioning issues such as the musty smell in some rooms, lack of a mid-day room service and malfunctioning lifts. Many guests believe that the hotel does not deserve to be rated as a 5-star hotel and found certain defects, especially at the price charged. The hotel is family-friendly and the quality-price ratio is excellent, although some visitors feel that it would be more fitting to rate the hotel at 4-stars rather than 5. Nevertheless, the hotel's exceptional location compensates for its minor shortcomings.

All-Inclusive Packages
The Grand Palladium White Island Resort & Spa offers an all-inclusive package that has received mixed reviews from guests. The selection of food and drinks is generally good, but some guests have commented on the 1am cut off for alcohol, except beer which is available all night. The resort's facilities are top-notch, but some guests have complained about the lack of sunbeds allocated to guests. The cocktail selection is impressive, but the 24/7 open bar is not up to standard. The hotel's a la carte restaurants are top quality. Some guests have pointed out that the all inclusive package does not include everything - there are extra charges for minibar replenishment, beach chairs and water. The spa is not included in the package and must be paid for separately. Despite some shortcomings, most guests feel that the all inclusive package is good value for money.


Yes, Grand Palladium White Island Resort & Spa - All Inclusive has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Grand Palladium White Island Resort & Spa - All Inclusive. For more information, read the answers to the Spa questionnaire

No, Grand Palladium White Island Resort & Spa - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Grand Palladium White Island Resort & Spa - All Inclusive. For more information, read the answers to the Parking questionnaire

Yes, Grand Palladium White Island Resort & Spa - All Inclusive has a gym. For more information, read the answers to the Gym questionnaire
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