Hotel America Pucallpa
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel America Pucallpa has received generally positive feedback across various aspects of its service, making it a favored choice for travelers to Pucallpa.
Its exceptional location places guests right at the heart of the city with easy access to the main square, the river and the fluvial port. This strategic positioning allows for convenient exploration of key attractions and destinations. Despite its central location, the hotel maintains a relatively quiet and comfortable environment, further enhanced by the hospitality and helpfulness of the staff.
The hotel offers breakfast which is appreciated for being included, though feedback on its quality and variety is mixed. Some guests enjoy the delicious offerings and commend the clean facilities and friendly service, while others find the selection repetitive and suggest more regional products to enhance the experience.
The rooms stand out for their spaciousness and cleanliness. Guests praise the large, comfortable beds and efficient air conditioning that provides a welcome respite from the tropical heat. Although the rooms are generally well-maintained, some issues with ventilation, dated decor and minor noise disturbances from the street have been observed.
Cleanliness is a significant strength of the hotel with many guests noting the tidy and well-organized environment, including regularly cleaned and well-maintained bathrooms. Daily cleaning service and consistent towel replacements contribute to a positive experience, although occasional lapses in sheet and towel changes were noted.
The staff at Hotel America Pucallpa receive high marks across the board for their friendliness, helpfulness and attentive service. This positive impression is especially bolstered by the warmth and efficiency of the reception staff with particular mentions of Mr. Humberto and the amiable receptionists.
WiFi connectivity presents a mixed experience for guests. While some report stable and adequate internet service, others faced inconsistent performance and issues with the absence of WiFi in rooms and interruptions.
The hotel’s pool area is well-regarded as a clean and pleasant spot for relaxation, suitable even for senior adults. Though it may not be the largest pool, its cleanliness and inviting nature make it a valued amenity despite minor suggestions for modernization.
Beds are another strong point with guests frequently mentioning their comfort, width and the cozy pillows that contribute to a restful stay. Cleanliness of the bedsheets is consistently noted, reinforcing the hotel’s commitment to providing a clean and comfortable sleep environment.
Overall, Hotel America Pucallpa provides a strategically located, clean and comfortable stay with friendly and helpful staff, making it a favorable option for many visitors to Pucallpa.
Categories
Its exceptional location places guests right at the heart of the city with easy access to the main square, the river and the fluvial port. This strategic positioning allows for convenient exploration of key attractions and destinations. Despite its central location, the hotel maintains a relatively quiet and comfortable environment, further enhanced by the hospitality and helpfulness of the staff.
The hotel offers breakfast which is appreciated for being included, though feedback on its quality and variety is mixed. Some guests enjoy the delicious offerings and commend the clean facilities and friendly service, while others find the selection repetitive and suggest more regional products to enhance the experience.
The rooms stand out for their spaciousness and cleanliness. Guests praise the large, comfortable beds and efficient air conditioning that provides a welcome respite from the tropical heat. Although the rooms are generally well-maintained, some issues with ventilation, dated decor and minor noise disturbances from the street have been observed.
Cleanliness is a significant strength of the hotel with many guests noting the tidy and well-organized environment, including regularly cleaned and well-maintained bathrooms. Daily cleaning service and consistent towel replacements contribute to a positive experience, although occasional lapses in sheet and towel changes were noted.
The staff at Hotel America Pucallpa receive high marks across the board for their friendliness, helpfulness and attentive service. This positive impression is especially bolstered by the warmth and efficiency of the reception staff with particular mentions of Mr. Humberto and the amiable receptionists.
WiFi connectivity presents a mixed experience for guests. While some report stable and adequate internet service, others faced inconsistent performance and issues with the absence of WiFi in rooms and interruptions.
The hotel’s pool area is well-regarded as a clean and pleasant spot for relaxation, suitable even for senior adults. Though it may not be the largest pool, its cleanliness and inviting nature make it a valued amenity despite minor suggestions for modernization.
Beds are another strong point with guests frequently mentioning their comfort, width and the cozy pillows that contribute to a restful stay. Cleanliness of the bedsheets is consistently noted, reinforcing the hotel’s commitment to providing a clean and comfortable sleep environment.
Overall, Hotel America Pucallpa provides a strategically located, clean and comfortable stay with friendly and helpful staff, making it a favorable option for many visitors to Pucallpa.
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
Hotel America Pucallpa boasts an exceptional location that places it at the heart of Pucallpa, making it an ideal choice for tourists and travelers. It is centrally situated, just a short walk from the main square, the river and the fluvial port. Guests appreciate its proximity to key city attractions and its accessibility to various destinations, including the bustling square and serene river boardwalk. The hotel allows for convenient exploration of the city with many tourist spots within easy reach. Additionally, the staff is noted for their helpfulness, enhancing the overall stay with their hospitality. Despite its central location, the hotel manages to provide a relatively quiet and comfortable environment for guests. For those with early morning departures from the port, the hotel’s location is particularly advantageous. Overall, Hotel America Pucallpa is favored for its strategic position in the city, providing ease of movement and access to essential amenities and attractions.
Hotel America Pucallpa offers breakfast with varied feedback from guests. While many appreciate that breakfast is included, opinions on the quality and variety differ. Some guests find the breakfast delicious and commend the clean facilities and friendly staff. Others describe the selection as basic and suggest improvements such as incorporating regional products like chorizo or cecina. There are mentions of the breakfast being repetitive with limited options primarily consisting of eggs and some find it simple or even lacking. The hotel occasionally charges an extra fee for breakfast and there's noted inconsistency in breakfast inclusion based on booking methods. Overall, the breakfast experience could benefit from increased variety and better product quality.
Hotel America Pucallpa offers rooms that are notably spacious, making it an ideal choice for guests looking for ample space during their stay. Many reviewers appreciated the cleanliness and comfort of the rooms, often highlighting the large and super comfortable beds. The air conditioning system in the rooms was also mentioned positively, providing a respite from the tropical heat.
While the facilities and the overall environment of the hotel were described as safe and calm, there were some notes regarding the room's ventilation and lighting. Several guests noted issues with room ventilation with some rooms lacking windows or having a slight smell of humidity. The rooms are described as clean and well-appointed, although some guests felt they appeared dated and simpler than expected based on photos.
Noise was a minor concern for a few guests, particularly those whose rooms faced the street or were located near the road. Despite these minor drawbacks, the overall sentiment indicates that the rooms were comfortable, spacious and provided a good level of cleanliness and amenities for travelers.
Hotel America Pucallpa's beds generally receive high praise from guests with many describing them as comfortable, wide and cozy. The plush and soft pillows add to the comfort, making for an overall pleasant sleeping experience. Cleanliness is also noted with reports of fresh bedsheets being changed daily. While there were some mentions of stained sheets and the occasional uncomfortable bed, the majority of feedback highlights the comfort and quality of the beds, ensuring a restful stay for most visitors.
Hotel America Pucallpa has received commendations for its notable focus on cleanliness, indicated by multiple guests who described the establishment as clean and tidy. The hotel boasts big, comfortable rooms equipped with air conditioning, making it a pleasant stay for travelers. Several reviews emphasize the daily room cleaning service with many finding the rooms well-appointed and organized.
Guests have particularly praised the bathrooms, which are regularly cleaned and maintained. The cleaning service in general is highly regarded with clean towels being left consistently after service. However, some reviews point out occasional lapses, such as stained or dirty sheets and old towels not being changed timely. Despite these instances, the overall impression remains positive, highlighting the hotel's commitment to hygiene.
While the hotel does well in terms of cleanliness and comfort, there are minor issues like the presence of insects in some rooms, which may detract from the overall experience. Nonetheless, the clean, quiet environment and effective air conditioning make Hotel America Pucallpa a favorable choice for many visitors.
Hotel America Pucallpa receives abundant praise for its exceptional staff, whose friendly and helpful demeanor makes a lasting impression on guests. Reviews consistently highlight the excellent treatment and warm hospitality provided throughout the guests' stay, particularly emphasizing the attentiveness and kindness of the reception staff, including notable mentions of Mr. Humberto and the amiable receptionists. The staff are not only attentive but also flexible and efficient, ensuring that all guest needs are promptly and effectively addressed. The ample shuttle service and clean facilities further complement the positive experience. Special appreciation is extended to the customer service ladies, whose warmth and attentiveness stand out. Overall, the hotel's staff exemplifies a high standard of service, characterized by their helpfulness, friendliness and genuine care for guests' satisfaction.
Hotel America Pucallpa offers a mixed experience when it comes to internet connectivity. Some guests found the WiFi to be stable, efficient and adequate for streaming activities such as UFC fights. However, others reported inconsistent performance with specific remarks about the absence of WiFi in the rooms and occasional interruptions. There were also comments about poor mobile signal reception and unavailability of Netflix during some stays. Despite these internet-related issues, the comfort of the hotel and its inviting pool are noted as highlights by guests.
Hotel America Pucallpa boasts a welcoming pool area that guests have found suitable for senior adults and generally very good for relaxing. The pool is often commended for being clean, contributing to its appeal as a relaxing spot. While the pool size might not be the largest, it still offers a pleasant escape for guests. Some minor issues such as the pool light not working and suggestions for modernization have been noted. Despite these, visitors appreciate the presence of a swimming pool, finding it a nice amenity to have during their stay.
Location Show Map
Location
Breakfast
Rooms
While the facilities and the overall environment of the hotel were described as safe and calm, there were some notes regarding the room's ventilation and lighting. Several guests noted issues with room ventilation with some rooms lacking windows or having a slight smell of humidity. The rooms are described as clean and well-appointed, although some guests felt they appeared dated and simpler than expected based on photos.
Noise was a minor concern for a few guests, particularly those whose rooms faced the street or were located near the road. Despite these minor drawbacks, the overall sentiment indicates that the rooms were comfortable, spacious and provided a good level of cleanliness and amenities for travelers.
Beds
Cleanliness
Guests have particularly praised the bathrooms, which are regularly cleaned and maintained. The cleaning service in general is highly regarded with clean towels being left consistently after service. However, some reviews point out occasional lapses, such as stained or dirty sheets and old towels not being changed timely. Despite these instances, the overall impression remains positive, highlighting the hotel's commitment to hygiene.
While the hotel does well in terms of cleanliness and comfort, there are minor issues like the presence of insects in some rooms, which may detract from the overall experience. Nonetheless, the clean, quiet environment and effective air conditioning make Hotel America Pucallpa a favorable choice for many visitors.
Staff
Wi-Fi
Pool
Yes, Hotel America Pucallpa has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hotel America Pucallpa.
No, Hotel America Pucallpa doesn't allow dogs.
No, parking facilities aren't available at Hotel America Pucallpa.
No, Hotel America Pucallpa doesn't have a gym.
Location Show Map
More Options
