Rome, Via Crescenzio, 82 - Piano Terra, Int-241.906013,12.460492(Show on Map)
7.1
Good
+5 Photos
+5 Photos
+ 3 Photos3
Checkin - Checkout datesMon, 03 Aug - Tue, 04 Aug03 Aug - 04 Aug
1 Room2 Guests
Info
Summary of reviews
Vatican Tourist Inn enjoys a prime location ideal for travelers eager to explore Rome, especially the Vatican City. With iconic sites like St. Peter's Square and the Vatican Museums just a short walk away and convenient access to public transport, the hotel’s setting is highly praised. Guests appreciate the tranquil surroundings, along with the proximity to various shops and restaurants.
The rooms receive a mixed reception. While many guests found them spacious, pretty and clean with comfortable beds and modern amenities like spacious showers, others have reported maintenance issues such as non-functioning heating, small showers and non-soundproof walls resulting in noise disturbances. Instances of bed bugs and worn-down interiors were also reported which, in some cases, detracted from the overall experience.
Cleanliness at the hotel also displays inconsistency. Many patrons commend the daily cleaning service and generally clean rooms, yet there are notable complaints of dirty sheets, signs of bedbugs and unclean bathrooms with unpleasant odors. This mixed experience points to a lack of consistent cleaning standards.
The staff of Vatican Tourist Inn is often mentioned positively for their friendliness, helpfulness and efforts to accommodate guests’ needs, such as luggage storage and communication via platforms like WhatsApp. However, difficulties in contacting staff, issues with professionalism and communication barriers due to inadequate English proficiency have been reported, indicating areas that require improvement for a more reliable service experience.
Feedback on the beds is varied. While numerous guests found them to be comfortable, contributing to a restful night's sleep, there were complaints about cleanliness, bed bugs and discomfort from worn-out or makeshift double beds that caused inconvenience.
Overall, Vatican Tourist Inn offers a budget-friendly option with a stellar location, though its inconsistent room conditions, cleanliness and service quality suggest that guests might encounter some challenges during their stay. Despite these issues, the convenient location remains a strong selling point for many travelers.
Categories
3 Star
Nightlife
Free Wi-Fi
Small
Room Types
Superior Double or Twin RoomProviding free toiletries, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the fully equipped kitchenette that features a refrigerator, kitchenware and a microwave. The twin/double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 1 bed.
Deluxe Double RoomOffering free toiletries, this double room includes a private bathroom with a shower, a bidet and a hairdryer. Guests can make meals in the kitchenette that is fitted with a refrigerator, kitchenware and a microwave. This double room is air-conditioned and features a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker. The unit offers 1 bed.
About Vatican Tourist Inn
Registry or License or Notification Number: IT058091B4DXPJJ4J7
Guest Reviews
7.1
Good
Review Summaries
Location
Nestled in a prime location, Vatican Tourist Inn is a favored choice for travelers looking to explore Rome, especially for those with a keen interest in visiting the Vatican. Just a short walk—often just 5 to 10 minutes—will get you to iconic sites like St. Peter's Square and the Vatican Museums. The hotel's proximity to the Ottaviano metro station and other public transport options make it incredibly easy to get around the city.
Guests frequently commend the central positioning of the hotel, noting its accessibility to numerous shops, restaurants and major attractions. The tranquil area surrounding the hotel offers a pleasant reprieve from the hustle and bustle of Rome's more tourist-heavy zones, making it ideal for a comfortable stay.
In addition to the excellent location, visitors also appreciate the clean and comfortable rooms with many highlighting modern amenities such as spacious showers and well-maintained facilities. The hotel's staff is often described as friendly and helpful, adding to the overall positive experience.
For those planning to explore the depths of Rome, Vatican Tourist Inn's strategic location and welcoming atmosphere make it a convenient and satisfying choice.
Rooms
Vatican Tourist Inn has received mixed feedback regarding its rooms. Many guests appreciated the spacious and pretty rooms, noting the high ceilings and daily cleaning service. The beds were frequently described as large and comfortable, creating a cozy atmosphere. Some guests enjoyed the room's design and style, highlighting elements like the huge mirror with a view of the bed.
However, the inn faces several criticisms as well. Noticeable discrepancies between the online photos and the actual rooms left some visitors disappointed. Issues such as non-functioning heating, small showers and plumbing problems were reported, along with non-soundproof rooms that resulted in a noisy stay. Additionally, a few guests had unpleasant encounters with bed bugs and described worn-down interiors. Overall, while the location and some features of the rooms were enjoyed, there were significant inconsistencies and maintenance issues that detracted from the experience.
Beds
The beds at the Vatican Tourist Inn have received mixed feedback from guests. On the positive side, many found the beds and mattresses to be comfortable with some highlighting the convenience of nearby electrical outlets and the overall size of the beds. Guests mentioned that the mattresses and pillows could be particularly comfortable, contributing to a good night's sleep.
However, there were notable negative comments as well. Some guests experienced issues with bed cleanliness, insect bites and discomfort due to worn-out or sagging mattresses. Complaints included beds that creaked, were unclean or felt hard and damaged. In some cases, makeshift double beds using two single mattresses led to discomfort, as guests would roll to the middle. Pillows were also a point of contention with some describing them as the worst they've encountered.
Overall, while several guests enjoyed a comfortable sleep, others faced significant issues that impacted their experience.
Cleanliness
The Vatican Tourist Inn offers a mixed experience when it comes to cleanliness. Multiple guests have praised the rooms for being clean, tidy and comfortable with some noting that the rooms are cleaned daily and meet their expectations based on the pictures. The staff's friendliness and hospitality have also been highlighted positively. However, there are recurring complaints about serious cleanliness issues, including dirty sheets, signs of bedbugs and inadequately cleaned bathrooms. Several guests have experienced severe discomfort, citing issues like dust, yellow stains on the quilt and towels, hairs on the floor and an unpleasant odor from the bathroom drains. While some rooms appear very clean, consistent cleaning standards seem to be lacking, leading to a varied guest experience.
Staff
At the Vatican Tourist Inn, guest experiences with the staff appear to present a mix of commendable service and some challenges. Many reviewers highlighted the staff's kindness and helpfulness, often describing them as friendly and attentive, particularly the cleaning personnel. Guests noted that the staff was accommodating in various ways, such as storing luggage and being available through platforms like WhatsApp, which added a touch of convenience.
The atmosphere created by the team surprised several guests positively with some finding the staff super helpful and welcoming. However, there were recurrent mentions of significant issues that could not be overlooked. A number of guests reported difficulties in contacting the staff, whether by phone or at the reception, leading to frustrating situations like late check-ins without adequate guidance about keys and occasional unavailability to address urgent needs like turning on the air conditioning.
The professionalism of the staff was questioned by some, particularly in handling complaints and solving problems with instances of guests being asked to find alternative accommodations if they were dissatisfied. Communication barriers also proved challenging with the English proficiency of the staff being noted as an area for improvement.
In summary, while many guests appreciated the warmth and helpfulness of the Vatican Tourist Inn's staff, consistent issues with availability, professionalism and some communication problems suggest a need for improvement in service continuity to ensure a more reliable and enjoyable guest experience.
3 Star
Vatican Tourist Inn, while offering a reasonable price and a location that is well-appreciated by many visitors, presents a mixed bag of experiences. Many guests find the value for money commendable, noting the good price-quality relationship for the facilities provided. However, several aspects of the hotel do not meet expectations. Issues such as weak shower pressure, non-functional shower cubicles and the unavailability of a small fridge in rooms are common complaints. Cleanliness is another area of concern with multiple reviews highlighting poor room cleaning standards. Additionally, the photos of the hotel do not accurately represent the actual condition of the facilities. Despite these drawbacks, the central location of the hotel remains a significant advantage for travelers looking for a budget-friendly option.
FAQ
No, Vatican Tourist Inn doesn't have any pool.
No, a spa isn't available at Vatican Tourist Inn.
No, Vatican Tourist Inn doesn't allow dogs.
No, parking facilities aren't available at Vatican Tourist Inn.