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Lakeside Park Hotel & Spa

Ryde , High Street (Show on Map)

7.7

Good

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Summary of reviewsThe Lakeside Park Hotel & Spa boasts a great location on the Isle of Wight with easy access to nearby shops, while offering a countryside retreat with lovely views of the lake. The breakfast experience is hit or miss with some guests enjoying it and others left disappointed. Dinner options also receive mixed reviews with some guests finding it excellent while others left unsatisfied. The rooms offer mixed reviews as well, some describing them as spacious and attractively furnished while others found them outdated and lacking in cleanliness. The staff is praised for their exceptional service, while the spa facilities offer a good range of amenities but could use some updates. The hotel is family-friendly and the beds are generally comfortable, although some guests found them uncomfortable. While advertised as a luxury four-star hotel, some guests found it lacking in certain areas and did not feel like they were experiencing a four-star establishment. Overall, the Lakeside Park Hotel & Spa offers a relaxing experience with a beautiful location, but improvements could be made in certain areas.
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Hotel with Spa,

The Lakeside Park Hotel & Spa on the Isle of Wight is a luxurious and relaxing destination that aims to inspire and rejuvenate its guests. Located just a short distance from Fishbourne Harbour, the hotel's team of experienced therapists offers a wide range of spa treatments designed to nourish the body and indulge the senses. The spa features modern facilities, including 4 treatment rooms, a relaxation lounge, and a bubble lounge, as well as a thermal spa garden with a thermal pool, a lavender sauna for a gentle heat, an eucalyptus sauna for a fresher experience, a rainwater shower, and plenty of relaxation areas. In addition, the hotel's leisure facilities include an indoor hydro-pool with shoulder massage jets, a spa pool, a steam room, and an experiential shower to stimulate the senses. Whether you're looking for a soothing facial, an anti-aging treatment, or a body scrub or wrap, the Lakeside Park Hotel & Spa has something to offer.

Luxury Hotel

Hotel near Golf Courses

Hotel for Honeymoon,

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool,

Heated Pool Indoor Pool

Business Hotel

Hotel with Parking,

Accessible Hotel

4-Star Hotel

Hotel with Indoor Pool,

Hotel with Heated Pool,

Room Types

Executive Double or Twin Room With views of the countryside, this Executive Room features contemporary décor, air conditioning, free Wi-Fi, and a 26-inch TV. Also includes a telephone, hairdryer, and tea/coffee making facilities.

Executive Double or Twin Room with Lake View These rooms feature a 26-inch digital TV. Some rooms have a patio, overlooking the lake. Request double/twin when booking. Subject to availability.

Suite Featuring a lounge/dining area and a 37-inch LCD TV. Some rooms have a four-poster bed.

Double Room - Disability Access Specially designed and equipped for disabled access, this room includes a walk-in shower room and emergency alarm cord. Pathways through the hotel grounds are also DDA compliant to ensure that every guest can enjoy the Lakeside Park Hotel's beautiful location.

About Lakeside Park Hotel & Spa

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Guest Reviews

7.7

Good

Location

Lakeside Park Hotel & Spa is nestled in a great location on the Isle of Wight. Just 4 minutes away from Ryde ferry port, it is conveniently placed for travelling anywhere on the island. Despite being situated near Ryde, which a few guests described as a "dump," the hotel offers its guests the best of both worlds. The hotel is within the town and accessible to nearby shops, yet it feels like a countryside retreat due to its open grounds. With lovely views of the lake from the dining areas and some of the rooms, the hotel boasts a scenic location. Guests appreciated the ease of parking and proximity to the ferry, which made it handy for exploring the Isle of Wight. The lake setting and serene surroundings, coupled with a spa on-site, provided guests with a relaxing experience. Overall, the hotel's excellent location made it an ideal base to explore the Isle of Wight.

Breakfast

Guest reviews of the Lakeside Park Hotel & Spa breakfast are mixed with some guests describing it as lovely or great, while others found it uninspiring or even dreadful. Most guests agreed that there was a decent selection of standard breakfast items available, but some noted that there was a lack of variety, including the absence of fruit or fresh pastries on some days. Some guests commented on the poor management of the breakfast buffet with items frequently running out and not being replenished promptly. Guests also had varying opinions on the quality of the hot breakfast items with some mentioning that the cooked ingredients were good, while others found them poor or limited. Overall, the breakfast experience seemed to be hit or miss with some guests enjoying it and others left disappointed.

Dinner

Guests have had a mixed experience with the dinner options at the Lakeside Park Hotel & Spa. Some found the restaurant food to be excellent and very well presented, while others were disappointed with the overcooked, mediocre and salty food. Some guests enjoyed the buffet, but others found it to be overpriced and not good value for money. Service in both the restaurant and brasserie was reported to be slow with staff misplacing tickets and losing control of the situation. However, many guests appreciated the lovely aspect of sitting on the veranda overlooking the lake and the seriously good steaks that were cooked to perfection. Overall, guests recommend the hotel to have better vegetarian and fish choices on their menus and more flexibility in pricing.

Rooms

The Lakeside Park Hotel & Spa offers a mix of good and bad reviews when it comes to their rooms. Many guests praised the spacious and attractively furnished rooms, as well as the cleanliness and comfortable beds. However, the decor was sometimes criticized for looking tired and outdated with stained carpets and no bathrobes provided in the room. Additionally, some guests found the service lacking with missing breakfast order sheets and bed clocks. Some rooms featured beautiful and clean bathrooms, while others were described as extremely filthy with broken toilet roll holders and dirty showers. Overall, opinions on the rooms are mixed with some describing them as in need of refurbishment, while others found them clean and comfortable.

Beds

If you're looking for a comfortable stay, the Lakeside Park Hotel & Spa won't disappoint. Guests have raved about the very comfortable beds with some even describing them as super. However, there were a few comments about the pillows being a bit flat and the mattress being thin with some stating that the mattress had seen better days. Despite these criticisms, most guests have been pleased with the comfort of their stay.

One guest did mention that the bed cushions needed to be updated and another pointed out that the bed linen and pillows looked and felt well used. However, there were also comments about the beds being spacious with one guest describing the twin room's beds as "very big."

Unfortunately, not all guests had the same experience. A few complained that the beds were uncomfortable and required urgent updating with comments such as "not comfy" and "Beds are tiny." Some even struggled to sleep due to the discomfort.

Overall, if comfortable beds are a priority, the Lakeside Park Hotel & Spa has plenty of positive reviews to give you peace of mind. However, if you're picky about bed cushions and premium bed linen, it might be worth considering elsewhere.

Cleanliness

The Lakeside Park Hotel & Spa has received a mix of reviews when it comes to the cleanliness of the property. While some guests have described the hotel as very clean with clean modern facilities, others have been disappointed with the lack of attention to detail and decline in cleanliness. Common issues mentioned by guests include stained sheets and carpets, dirty spa and pool areas and dirty rooms with mouldy bathrooms and dirty windows. Some guests also mentioned the need for an update and a deep clean. Despite these issues, there were guests who found the rooms to be clean and comfortable and some were appreciative of the beautiful and clean bathrooms with plenty of towels and products.

Staff

The Lakeside Park Hotel & Spa has a team of staff that are praised for their friendliness and excellent service. Many guests describe the staff as lovely, kind and accommodating, while some also mention the professionalism and knowledge of the team. However, some guests note that the hotel appears to be understaffed, which results in slow service and unclean tables. Overall, the staff receives high marks for exceptional service except for a few instances where guests encountered rude or inexperienced staff. Despite this, the majority of guests appreciate the courteous and helpful staff who made their stay a memorable one.

Spa

The Lakeside Park Hotel & Spa offers a great spa experience with a good range of facilities including two jacuzzis, three saunas and a steam room, along with a well-maintained pool. Guests praised the expertly provided spa treatments and the complete range of beauty therapies available. While some felt that parts of the spa needed updating, the outdoor jacuzzi was particularly enjoyable. However, the spa was reported to be busy at times and some areas were noted to be dirty or in need of cleaning. Despite a few criticisms, most guests enjoyed the spa and treatments with some calling it amazing and an unexpected pleasure. Overall, the spa facilities were a nice addition to the hotel.

Pool

If you're looking for a hotel with great pool and spa facilities, Lakeside Park Hotel & Spa could be just what you need. Guests have praised the unexpectedly large and well-equipped pool, which is a brilliant resource for families with kids who enjoy swimming. However, some guests have reported limited times in the pool for children, so it's worth checking in advance if you're planning to take little ones. While some guests found the pool lovely, others mentioned orange stains on the bottom in the corners and that the pool was very cold. But overall, the pool and spa facilities were a nice addition to the hotel. There are two hot tubs to use and guests loved the outdoor area where they could relax and sunbathe. Some guests have reported that the spa and facilities were excellent but noted that the spa could do with a fridge and it would be nice to have water replenished every day of your stay. The steam room wasn't very good, but everything else was loved by guests. The pool and spa area was dirty, according to some guests, while others found it brilliant. If you're a spa enthusiast, you're bound to enjoy the thermal spa. Making use of the pool and sauna/steam room could further enhance your experience.

Parking

If you're looking for a hotel with convenient parking, Lakeside Park Hotel & Spa is a great option. Guests rave about the ample parking available with some even mentioning there is a view of the car park from their room. However, if you're hoping for an electric car charging point, you'll need to look elsewhere. While the parking situation is a highlight for many, some guests note that there are no bins around the hotel. Despite this minor issue, the location and breakfast are both highly praised. Plus with nice views of both the lake and car park, there's something for everyone.

Family

The Lakeside Park Hotel & Spa is a family-friendly resort that offers plenty of facilities for everyone. While some guests complained about heavily restricted timings for kids under 16 to use the pool, others enjoyed the brilliant resource that it is. Many families appreciated the hotel's family and baby-friendly atmosphere and guests with young children were grateful for the kindness shown towards their little ones. However, some guests did mention issues with room size and amenities when booking a family room. Though great for kids, some guests suggested the addition of an outdoor play area like a small playground. Overall, the hotel offered a pleasant, comfortable stay for families with young children and grandparents alike.

4 Star

The Lakeside Park Hotel & Spa, a supposed to be four-star rated luxury hotel, has received mixed reviews from its guests. Multiple mentions of the hotel being a four-star hotel were found in the reviews, however, some guests were disappointed and didn't feel like they were staying in a four-star establishment. Some rooms were not up to the expected standard for a four-star hotel and even though the location and staff were great, guests felt that small improvements were needed to elevate the hotel to a higher rating. Furthermore, guests were unhappy with facilities like slippers being charged at £2.00, as they believed it should be provided free of charge in a four-star hotel. Some guests felt that the hotel was not value for money or worth the expensive price tag. Overall, the Lakeside Park Hotel & Spa needs to improve in some areas to provide guests with the luxury experience one expects from a four-star rating.

Luxury

The Lakeside Park Hotel & Spa is a lovely hotel with modern facilities and a beautiful location. While some guests expressed disappointment in not feeling a 4-star experience for the expensive price, others noted the cleanliness and touch of luxury in their stay. The bathroom was nice and the grounds were gorgeous. Guests praised the lovely decoration and quality of the hotel, however, some mentioned that it did not match the luxurious pictures advertised. Despite varying experiences, many appreciated the amazing spa facilities. Some recommended that the hotel undergo renovation and updates to fully justify the high cost and promise of a spa experience.

Yes, Lakeside Park Hotel & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Lakeside Park Hotel & Spa.

No, Lakeside Park Hotel & Spa doesn't allow dogs.

Yes, parking facilities are available at Lakeside Park Hotel & Spa.

No, Lakeside Park Hotel & Spa doesn't have a gym.

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