Mission Inn

Santa Cruz 36.96159200, -122.04701700 , 2250 Mission Street (Show on Map)
8.3
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMission Inn in Santa Cruz stands out as an exceptional choice for travelers, thanks to its prime location, modern amenities and warm hospitality. Situated conveniently on Highway 1, the inn offers easy access to the beach, surrounding mountains and a myriad of local attractions including UCSC, Natural Bridges State Park and the boardwalk. Its close proximity to a variety of excellent restaurants and coffee shops further enhances its appeal. Guests frequently commend the clean and spacious rooms, equipped with amenities such as microwaves, coffee machines, fridges and sizable TVs, contributing to a comfortable and contemporary stay.

A highlight for many visitors is the breakfast, which provides a hearty and diverse start to the day. With options such as fresh waffles, yogurts, cereals, bagels and a continental selection including biscuits and sausage gravy, it caters well to both European and American preferences. Although the breakfast room can feel a bit small during peak times, the overall variety and quality of the offerings are appreciated.

Cleanliness is a consistent theme in the reviews with both rooms and common areas receiving high praise for their well-maintained state. The bright and airy rooms, combined with comfortable beds, ensure a restful stay and any minor cleanliness issues reported are outweighed by the positive feedback on overall maintenance.

The staff at Mission Inn are a notable asset, frequently described as friendly, helpful and professional. Front desk staff, in particular, receive commendations for their exceptional service and willingness to assist guests with various needs, from forgotten items to welcoming families with thoughtful touches. This high level of service extends to the breakfast staff, adding to the welcoming atmosphere of the inn.

Parking is another convenience appreciated by guests with ample, free on-site parking making it easy for travelers to find a spot close to their rooms. Although parking for larger vehicles can be a bit tight, standard-sized vehicles generally face no issues.

The quality of the beds at Mission Inn earns consistent praise, ensuring a restful and comfortable night’s sleep. Many guests highlight the large, comfy beds as a standout feature of their stay, contributing to the overall value for money.

In summary, Mission Inn offers a clean, comfortable and friendly environment, making it an excellent choice for anyone visiting Santa Cruz. Its convenient location, attentive staff and well-appointed rooms significantly enhance the guest experience, leading many to express a desire to return.
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Categories
Inn with Parking
The Mission Inn provides free parking for guests. This amenity contributes to a more convenient and budget-friendly stay.

Accessible Inn
Offers detailed in-room accessibility features such as wheelchair accessible doors, raised toilet seats, grab bars, hand-held shower wands, and lowered amenities. Includes hearing impaired light alerts and visual alarms.

3-Star Inn
This inn offers a convenient location and breakfast options. It is known for its comfortable accommodations. Guests appreciate the reasonable pricing and convenient location.

Room Types
King Room with Spa Bath A spa bath and a flat-screen cable TV are featured in this room. A microwave, small fridge, and coffee-making facilities are included.

Deluxe King Room A flat-screen cable TV is featured in this room. A microwave, small fridge, and coffee-making facilities are included.

Deluxe Queen Room A flat-screen cable TV is featured in this room. A microwave, small fridge, and coffee-making facilities are included. Please note: Extra beds cannot be accommodated for this room type.

Deluxe Double Room A flat-screen cable TV is featured in this room. A microwave, small fridge, and coffee-making facilities are included.

Queen Room - Disability Access Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

Family Double Room Featuring free toiletries, this family room includes a private bathroom with a bath or a shower and a hairdryer. The family room has tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a coffee machine, as well as a wardrobe. The unit has 3 beds.

Suite with Spa Bath This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath or a shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a coffee machine, as well as a wardrobe. The unit offers 2 beds.

Deluxe Double Room Providing free toiletries, this double room includes a private bathroom with a bath or a shower and a hairdryer. The spacious double room provides air conditioning, a coffee machine, a seating area, a wardrobe, as well as a flat-screen TV with cable channels. The unit offers 2 beds.

Double Room - Disability Access The unit offers 2 beds.

Guest Reviews
8.3
Very Good
Location
Mission Inn boasts an enviable location in Santa Cruz, making it a prime choice for travelers. Positioned conveniently on Highway 1, it offers easy access to both the beach and surrounding mountains. Guests find the hotel's proximity to UCSC particularly beneficial, especially for graduation ceremonies. The inn is within walking distance to a variety of excellent restaurants, coffee shops and local attractions, including Natural Bridges State Park and the boardwalk. Many reviews praise its central location, which is ideal for exploring the coastline and the city's vibrant areas. Additionally, the hotel's clean and spacious rooms, comfortable beds and friendly staff contribute to its great value for money. Free parking and well-maintained grounds further enhance the guest experience. Despite occasional street noise, many visitors describe their stay as very pleasant and express a desire to return.

Breakfast
Mission Inn’s breakfast offerings received a largely positive reception from guests. The breakfast provides a convenient, hearty start to the day and is praised for its generous and well-stocked selection. Many guests appreciated the variety, noting the availability of fruits, yogurts, cereal, boiled eggs, bagels and even a mini waffle maker. Some reviews highlighted the continental breakfast, which included options like biscuits and sausage gravy, making it a pleasant surprise with its diverse choices.

The breakfast room, while clean and comfortable, was described as a bit small for the hotel's size, which could be a drawback for some guests. Moreover, although the continental breakfast was available from 7am to 10am and was appreciated for its convenience, there were mentions of limited options and quality concerns from a few guests, particularly regarding the higher sugar content and the minimalistic offerings.

Despite some criticisms, many found the breakfast not only adequate but better than expected for an "Inn" category hotel. Both European and American breakfast preferences were catered to with items like fresh waffles, Yoplait, oatmeal, fresh fruit and croissant sandwiches being well received. Overall, the breakfast at Mission Inn was seen as a significant and pleasant aspect of the stay, making it a notable feature for potential visitors.

Rooms
Mission Inn offers a commendable stay based on its guest reviews, particularly highlighting the cleanliness and comfort of its rooms. Guests appreciate the spaciousness and modern decor of the rooms, which often come well-equipped with amenities like microwaves, coffee machines, fridges and sizeable TVs. The beds consistently receive praise for their comfort, contributing to a restful night's sleep.

The hotel's surroundings are noted to be safe and pleasant, enhancing the overall experience. Many rooms have been recently remodeled with quality materials and guests frequently mention that everything in the room looks fresh and crisp. There is also a positive mention of clean bathrooms, roomy layouts and efficient heating.

For families, though some find the rooms a bit tight, others are satisfied with the space and facilities, which can accommodate up to five people comfortably. The availability of extras like complimentary local newspapers and morning news on TV adds a thoughtful touch to the stay.

Despite a couple of minor issues with mattresses and bed arrangements, the general consensus is that Mission Inn provides a clean, comfortable and well-maintained environment, making it a reliable choice for travelers.

Beds
Mission Inn promises a comfortable stay with numerous reviews highlighting the quality of its beds. Most guests found the beds to be very comfortable, contributing to a restful night’s sleep. Phrases such as "comfortable bed," "big beds cute," and "comfy beds" are recurrent throughout the feedback, indicating consistent satisfaction with the bedding.

Additionally, the positive mentions of large and well-kept rooms, often equipped with king-size beds, add to the overall value for money. Guests appreciated not just the comfort but also the cleanliness and newly renovated accommodations, ensuring a pleasant environment for relaxation.

Families seem particularly pleased with the functional "Family Room" setups and amenities like a larger refrigerator and a sought-after waffle maker. While there were a couple of less favorable remarks about specific mattresses, the predominant sentiment remains overwhelmingly positive, making Mission Inn a solid choice for those prioritizing a cozy bed during their travels.

Cleanliness
Mission Inn offers travelers clean and comfortable accommodations, consistently praised for their attention to detail in maintaining cleanliness. Guests often highlight the spacious, modern rooms that provide a sense of comfort with their bright and airy atmosphere. The beds are consistently described as comfortable, contributing to a restful stay.

The hotel’s overall cleanliness extends to both the rooms and the common areas with many guests emphasizing the well-maintained state of the property. Additionally, the staff’s excellent service shines through, contributing to the positive experience. Guests also appreciate the quiet nature of the rooms, particularly those facing the courtyard.

However, some areas could use improvement, such as the cleanliness of the outdoor spaces and minor issues within the rooms, like dusty lamps or sticky floors. Despite these occasional drawbacks, the overall sentiment remains highly positive towards the cleanliness and comfort provided by Mission Inn.

Staff
The staff at Mission Inn consistently receive high praise from guests with numerous comments highlighting their friendliness, helpfulness and professionalism. Guests often note the exceptional service provided by the front desk with particular mentions of employees like Jennifer, Bea and Rebecca, who are described as smiley, sweet, lovely and brilliant. The staff's willingness to go above and beyond is evident, as they were not only super friendly and accommodating but also took proactive steps such as calling guests about forgotten items and offering cute beach bucket welcome gifts for children.

Guests appreciate the efficient and kind receptionists who contribute to a welcoming and pleasant atmosphere at the hotel. The breakfast staff also receive positive feedback for their courteous assistance. Even in challenging situations, like finding a room, the staff demonstrated patience and dedication to ensure a satisfactory experience for their guests.

Overall, the staff’s professional and friendly demeanor significantly enhances the guest experience at Mission Inn, making it a place visitors are eager to return to.

Parking
The Mission Inn offers a convenient and generally positive parking experience for its guests. The availability of free parking is a notable feature, along with ample spots to choose from, ensuring that guests rarely have difficulty finding a place for their vehicles. Parking is available on-site and often conveniently located near guest rooms, which many find favorable.

For guests with larger vehicles such as SUVs, trucks or RVs, parking can be somewhat limited and access to certain areas may be tight. While some reviews mention that the parking area can be small or a bit awkward, the overall sentiment is that parking is good and easy for most standard-sized vehicles.

Ultimately, the ease of parking at the Mission Inn contributes to a more relaxed and hassle-free stay.


No, Mission Inn doesn't have any pool.

No, a spa isn't available at Mission Inn.

No, Mission Inn doesn't allow dogs.

Yes, parking facilities are available at Mission Inn.

No, Mission Inn doesn't have a gym.

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