Hotel with Swimming Pool Heated Pool Indoor Pool Children's Pool Outdoor Pool Summary of reviews related to the 'Pool' categoryEleton Resort & Spa offers a mixed experience when it comes to its pool facilities. Many guests found the pool and spa area to be brilliant, spacious and comfortable. The outdoor pool, in particular, received praise for being large, comfortable and suitable for both children and adults. The outdoor pool also boasts an excellent view of Lake San Roque, which adds to the appealing atmosphere.
However, there are several areas that need attention. Despite the aesthetics and general appeal of the pools, maintenance appears to be a recurring issue. Several reviews pointed out cleanliness issues with mentions of murky water, algae and the need for more thorough cleaning. The indoor pool faced specific criticisms for being small, noisy and having limited hours of operation. Some guests also noted that the heated pool's temperature was inconsistent with it being excessively hot at times and too cold at others.
Additionally, the availability of lounge chairs was insufficient given the number of guests, creating an overcrowded feeling in the pool area. For those looking to relax in a heated pool, the resort's policy limits usage to one hour per day during peak season, which some found inconvenient.
The staff, particularly Santiago at reception, were highlighted for their excellent attention and service, enhancing the overall experience despite the pool-related drawbacks. In summary, while the pool areas have the potential to provide a wonderful experience, improvements in maintenance and management are needed to fully meet guest expectations. Show more
Hotel with Swimming Pool Heated Pool Indoor Pool Summary of reviews related to the 'Pool' categoryThe pool at Hotel Astoria by CPH is often highlighted as a significant and valuable feature by guests. Many appreciated the clean, well-maintained and beautiful pool, noting its ideal temperature and excellent heating system, which makes it enjoyable even in colder weather. The indoor heated swimming pool and the outdoor pool both received praise for their cleanliness and inviting atmosphere. Guests also enjoyed the pool area, describing it as a pleasant, modern and spacious space with a beautiful solarium.
However, a few areas of concern were mentioned, such as the necessity for more chairs and better maintenance of the jacuzzi. Some guests reported cleanliness issues, including dirty water and oil slicks in the pool and jacuzzi areas. There were also observations about broken facilities and the need for more regular upkeep.
Overall, despite a few maintenance issues and the need for improvements, the pool area at Hotel Astoria by CPH remains a well-loved aspect, contributing positively to the guest experience with its varied, heated and visually appealing design. Show more
