Seehotel Frankenhorst - BW Signature Collection
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Summary of reviewsSeehotel Frankenhorst - BW Signature Collection is renowned for its idyllic lakeside location on the serene banks of Lake Schwerin, offering a picturesque retreat complemented by lush green surroundings. Guests particularly appreciate the direct lake access, park-like areas, private beach and plentiful sun loungers and beach chairs. Activities such as swimming, hiking, biking and wildlife observation enrich the experience, making it a perfect destination for nature lovers, families and couples.
Guests generally praise the breakfast experience, highlighting its variety, freshness and quality. With options catering to various dietary preferences, including healthy choices and freshly cooked items like scrambled eggs and bacon, the buffet offers a satisfying start to the day. Although some occasional criticisms about replenishment times and food temperature exist, the overall breakfast ambiance remains positive and well-organized, particularly during the COVID-19 pandemic.
Dinner at the on-site restaurant also receives commendations for its delicious, well-prepared and attractively presented dishes. The dining atmosphere, particularly on the terrace or in the conservatory, enhances the experience. However, some guests mention the limited menu variety and price concerns. Despite these points, the attentive and friendly restaurant staff contribute significantly to the dining experience, making it worthy of recommendation.
The hotel rooms are generally spacious, clean and well-furnished with modern amenities like tablets, refrigerators and kitchenettes available in certain accommodations. While many find the rooms cozy and tastefully decorated, there are occasional mentions of outdated furniture and small room sizes. Improvements in maintenance and modernization could further enhance overall guest satisfaction.
Cleanliness at Seehotel Frankenhorst is noted as generally high with many guests praising the spotless rooms and well-kept facilities. However, some reviews suggest inconsistencies, particularly in bathrooms and outdoor areas. Addressing these concerns could ensure a more uniformly pristine environment.
The staff of Seehotel Frankenhorst are frequently commended for their friendliness, professionalism and helpfulness. Whether at reception, in the restaurant or housekeeping, their efforts in accommodating special requests and providing useful information significantly contribute to a pleasant guest experience. Minor issues with staff being overwhelmed or occasional communications challenges do not detract from the overall positive impression.
Wi-Fi connectivity presents some challenges with common issues reported such as weak signals and sporadic performance. While some areas, like near the reception, have better connectivity, the overall internet experience could benefit from improvements to meet guest expectations, particularly for business travelers.
The spa facilities at the hotel receive high praise, particularly the lakeside sauna and the wellness area is described as versatile and well-equipped. Although some comments note the small size of the indoor pool and additional fees for certain facilities, the overall quality and serene atmosphere of the spa offer a rejuvenating experience.
The pool area, despite being small and sometimes having colder water, is well-maintained and enjoyed by many guests, including children. The wellness facilities and views contribute positively, though a more thoughtful furnishing around the pool area could enhance comfort.
For families, Seehotel Frankenhorst is particularly appealing. The spacious natural property, complemented by a semi-zoo atmosphere with animals like donkeys, alpacas and chickens, creates a delightful environment for children. Family-friendly amenities, such as family rooms, spacious apartments and a private beach, cater to the needs of guests traveling with young ones, ensuring an enjoyable and engaging stay.
Overall, Seehotel Frankenhorst - BW Signature Collection provides a serene and picturesque retreat with numerous amenities catering to various guests with special highlights in its scenic location, varied breakfast and friendly staff.
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Guests generally praise the breakfast experience, highlighting its variety, freshness and quality. With options catering to various dietary preferences, including healthy choices and freshly cooked items like scrambled eggs and bacon, the buffet offers a satisfying start to the day. Although some occasional criticisms about replenishment times and food temperature exist, the overall breakfast ambiance remains positive and well-organized, particularly during the COVID-19 pandemic.
Dinner at the on-site restaurant also receives commendations for its delicious, well-prepared and attractively presented dishes. The dining atmosphere, particularly on the terrace or in the conservatory, enhances the experience. However, some guests mention the limited menu variety and price concerns. Despite these points, the attentive and friendly restaurant staff contribute significantly to the dining experience, making it worthy of recommendation.
The hotel rooms are generally spacious, clean and well-furnished with modern amenities like tablets, refrigerators and kitchenettes available in certain accommodations. While many find the rooms cozy and tastefully decorated, there are occasional mentions of outdated furniture and small room sizes. Improvements in maintenance and modernization could further enhance overall guest satisfaction.
Cleanliness at Seehotel Frankenhorst is noted as generally high with many guests praising the spotless rooms and well-kept facilities. However, some reviews suggest inconsistencies, particularly in bathrooms and outdoor areas. Addressing these concerns could ensure a more uniformly pristine environment.
The staff of Seehotel Frankenhorst are frequently commended for their friendliness, professionalism and helpfulness. Whether at reception, in the restaurant or housekeeping, their efforts in accommodating special requests and providing useful information significantly contribute to a pleasant guest experience. Minor issues with staff being overwhelmed or occasional communications challenges do not detract from the overall positive impression.
Wi-Fi connectivity presents some challenges with common issues reported such as weak signals and sporadic performance. While some areas, like near the reception, have better connectivity, the overall internet experience could benefit from improvements to meet guest expectations, particularly for business travelers.
The spa facilities at the hotel receive high praise, particularly the lakeside sauna and the wellness area is described as versatile and well-equipped. Although some comments note the small size of the indoor pool and additional fees for certain facilities, the overall quality and serene atmosphere of the spa offer a rejuvenating experience.
The pool area, despite being small and sometimes having colder water, is well-maintained and enjoyed by many guests, including children. The wellness facilities and views contribute positively, though a more thoughtful furnishing around the pool area could enhance comfort.
For families, Seehotel Frankenhorst is particularly appealing. The spacious natural property, complemented by a semi-zoo atmosphere with animals like donkeys, alpacas and chickens, creates a delightful environment for children. Family-friendly amenities, such as family rooms, spacious apartments and a private beach, cater to the needs of guests traveling with young ones, ensuring an enjoyable and engaging stay.
Overall, Seehotel Frankenhorst - BW Signature Collection provides a serene and picturesque retreat with numerous amenities catering to various guests with special highlights in its scenic location, varied breakfast and friendly staff.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
4-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Seehotel Frankenhorst - BW Signature Collection boasts an exquisite location that has left an indelible mark on its guests. Nestled idyllically by the serene banks of Lake Schwerin, the hotel offers a tranquil and picturesque retreat. With the natural green surroundings, direct lake access and the quietly secluded setting, it's an absolute haven for those seeking peace and relaxation.
Guests frequently remark on the hotel's prime location, emphasizing its enchanting ambiance by the waterside. The vast, well-maintained grounds feature beautiful park-like areas, a garden with sun loungers and beach chairs and private beach access, providing ample opportunities to bask in the tranquility and beauty of nature. The availability of a lake sauna and other facilities further enhances the relaxing experience.
The proximity to Schwerin's old town, accessible by a short drive, bike ride or even a scenic walk, adds to the hotel's appeal, making it a convenient yet secluded getaway. The surrounding areas are perfect for activities such as swimming, hiking, biking and enjoying the abundant wildlife, making it a versatile destination whether for a peaceful retreat or an active outdoor holiday.
The combination of spacious grounds, a serene lakeside setting and easy access to local attractions positions Seehotel Frankenhorst as a standout choice for nature lovers, families and couples looking for a romantic escape.
Guest reviews for the breakfast at Seehotel Frankenhorst - BW Signature Collection are predominantly positive. The breakfast is frequently described as excellent, delicious and varied with many guests appreciating the extensive and diverse offerings available at the buffet. There is a rich selection catering to all taste preferences, including options for those seeking healthy foods, such as different types of milk. Freshly cooked scrambled eggs and bacon are notable highlights.
Many guests find the breakfast both plentiful and of high quality, leaving little to be desired. The breakfast service is also praised for being well-organized, particularly during the COVID-19 pandemic with hygiene measures in place. The ambiance and location add to the overall positive experience, providing a pleasing environment to start the day.
However, there are occasional criticisms. Some guests felt the breakfast could be more abundant and fresher with specific mentions of items such as scrambled eggs and rolls not being replenished promptly. There were also complaints about the breakfast not meeting typical four-star hotel standards in some cases with issues related to limited variety and items being cold.
Overall, the breakfast at Seehotel Frankenhorst is highly rated with the majority of guests enjoying a varied, rich and satisfying start to their day.
Seehotel Frankenhorst's on-site restaurant receives high praise for its cuisine and atmosphere, making it a standout feature for many guests. Diners frequently describe the food as delicious, plentiful and well-prepared with a number of reviews highlighting the excellent presentation and taste. Many guests find the dinner experience to be relaxing, especially when dining on the terrace or in the beautifully set conservatory.
Breakfast at the hotel is also well-received, noted for its variety and high-quality ingredients. The attentive and friendly staff enhance the dining experience, attending to guests’ needs with care. The combination of great breakfast and dinner options leaves a lasting positive impression on visitors.
However, there are some notable concerns. The menu's limited selection and high pricing are common criticisms with guests mentioning the lack of variety, especially in the evening. The restaurant’s early closing hours and occasional staff shortages further restrict dining options. Some reviews suggest the price-performance ratio does not always meet expectations with a few noting discrepancies between the charged prices and the food quality.
Despite these drawbacks, the overall consensus is that the Seehotel Frankenhorst restaurant is a good choice for dining, worthy of recommendation for those staying at the hotel. Visitors particularly enjoy the high-class food at reasonable prices when considering the entire dining experience. However, future guests might benefit from making dinner reservations in advance and being prepared for a limited menu selection.
The rooms at Seehotel Frankenhorst - BW Signature Collection receive mixed reviews, though many guests highlight their spaciousness and cleanliness. Rooms are frequently described as large, comfortable and well-furnished, offering modern amenities such as tablets, refrigerators and kitchenettes in some cases. Many guests found the rooms to be cozy, tastefully decorated and equipped with everything necessary for a comfortable stay. The spacious layout and beautiful furnishings of the rooms, including those with lake views and balconies, were well-received by several visitors.
However, certain aspects have drawn criticism. Some rooms are noted to be outdated and in need of renovations with worn-out furniture and poor-quality pillows. A few guests also mentioned issues with cleanliness and the small size of specific rooms and bathrooms, which don't align with the expected four-star standards. Problems with heating and ventilation, especially in rooms located near the sauna and pool areas, were also reported.
Overall, while the rooms generally meet expectations for a comfortable stay, improvements in maintenance and modernization could enhance the guest experience.
The reviews about the beds at Seehotel Frankenhorst - BW Signature Collection are quite mixed. On the positive side, many guests described the beds as comfortable or very comfortable, suggesting that for a significant number of visitors, the sleeping arrangements met or exceeded expectations. Some rooms offered enough storage space for luggage, adding to the overall convenience.
However, feedback varied significantly on the beds' firmness and quality. Some guests found the beds too hard, while others deemed them too soft, creating discomfort for sleepers with specific preferences. A recurring issue was the use of separate mattresses on double beds, which were sometimes narrow and worn out. The inconsistency in pillow quality also affected the experience with several reviews noting that pillows were either too hard or insufficiently filled.
Room cleanliness was occasionally a concern with specific complaints about hair in beds and bedding needing more frequent washing. Additionally, practical issues such as the absence of mattress protectors, old and squeaky mattresses and sagging in the middle were pointed out.
Despite these drawbacks, the presence of a very spacious room and a diverse wellness area received praise, making the overall stay enjoyable for many guests. However, couples and those sensitive to specific mattress types might find the bedding arrangements less than ideal.
Seehotel Frankenhorst - BW Signature Collection garners a mix of praise and suggestions for improvement when it comes to cleanliness. Many guests underscore the hotel's overall cleanliness, describing their rooms and the hotel facilities as very clean, well-maintained and hygienic. Attention to cleanliness seems to be evident in many areas throughout the property with remarks about spotlessly clean rooms and a generally well-kept environment.
However, numerous reviews indicate inconsistency. Several guests noticed that certain areas, such as bathrooms, balconies and windows, could benefit from a more thorough cleaning. Some pointed out specific issues, like dusty stairs, spider webs and unclean pool areas. Concerns about cleanliness also extend to some of the outdoor facilities where cobwebs and debris were observed, leading to mixed perceptions of the hotel's upkeep.
While many guests found comfortable and clean accommodations, others highlighted areas needing attention, suggesting that the hotel could enhance its sanitation practices to ensure a uniformly pristine environment. By addressing these concerns, Seehotel Frankenhorst has the potential to elevate its overall guest experience significantly.
The Seehotel Frankenhorst - BW Signature Collection boasts a remarkably friendly, helpful and professional staff across various departments including reception, restaurant and housekeeping. Guests consistently praise the warmth and attentiveness of the hotel personnel, noting their willingness to go above and beyond to accommodate special requests and provide useful information. Particularly commendable is the reception staff, recognized for being professional and efficient, as well as restaurant staff who deliver attentive service with a friendly demeanor, even during peak times.
While there were occasional mentions of overwhelmed staff or minor communication challenges, the overall impression remains highly positive. Both German-speaking and foreign guests appreciated the staff's dedication and friendly approach, making their stays pleasant and stress-free. Furthermore, the hotel management's commitment to addressing staff training and development was noted, ensuring that most interactions remained positive despite isolated instances of inexperience.
In conclusion, the Seehotel Frankenhorst's staff contribute substantially to a delightful guest experience through their exceptional friendliness, professionalism and readiness to assist. This commitment to service excellence stands out as a defining feature of the hotel, making it a recommended choice for travelers seeking a warm and accommodating stay.
The Seehotel Frankenhorst - BW Signature Collection presents a mix of amenities and challenges when it comes to Wi-Fi connectivity. Many guests report a less-than-ideal experience with the internet with common issues including weak signals, sporadic performance and even complete unavailability in some areas of the hotel. While some visitors noted that the Wi-Fi was very good or good in certain spots, such as near the reception area, these instances seemed to be exceptions rather than the norm. The stability of the network appears to be a recurring problem with several reviews highlighting the need for urgent improvements.
Interestingly, the rooms themselves are well-equipped with modern conveniences like televisions and tablets, though the latter can be a source of nighttime disturbance due to their constant operation. The presence of basic kitchenette facilities and small balconies in some rooms adds a positive touch to the guest experience. However, the inconsistent Wi-Fi might pose difficulties, particularly for business travelers who require a reliable internet connection.
In summary, while the Seehotel Frankenhorst offers a pleasing array of in-room amenities, the Wi-Fi service currently falls short of expectations, necessitating attention to enhance overall guest satisfaction.
The spa at Seehotel Frankenhorst - BW Signature Collection is consistently praised by guests for its comprehensive wellness offerings and serene atmosphere. Visitors particularly enjoy the lakeside sauna, which is highlighted as a standout feature that can be appreciated year-round. The wellness area overall is described as versatile, well-equipped and clean, providing a range of facilities including a swimming pool, sauna, whirlpool and a panoramic relaxation room. Massages and other treatments are also well-regarded, contributing to the relaxing ambiance of the spa experience.
While the majority of feedback is positive, some comments note that the indoor pool is small and could benefit from more thoughtful furnishing. Additionally, some guests were disappointed by the extra fees required to use certain saunas and the steam bath. Despite these points, the overall wellness program, friendly and professional staff and the beautiful lakeside location of the saunas leave a lasting impression, making the spa at Seehotel Frankenhorst a memorable highlight for many. The spa's attention to detail and high-quality facilities ensure a rejuvenating retreat for visitors seeking relaxation and tranquility.
Seehotel Frankenhorst offers guests access to a well-maintained pool area that includes a variety of amenities such as a swimming pool, sauna and whirlpool. The pool area is noted for being clean with regular cleaning ensuring a pleasant experience. However, the indoor pool is consistently described as small and some guests found the water temperature to be too cold. There have been occasional issues like the replacement of a filter that led to the pool's temporary unavailability and over-chlorination of the water.
Despite its size, the pool is enjoyed by many, including children and provides a nice place for relaxation with a magnificent view of the lake. The wellness area adds to the overall positive experience with guests appreciating the free access to the pool and sauna daily. However, it's important to note that the pool and sauna are in separate buildings, making it inconvenient to move between them while wearing a bathrobe. Some guests also mentioned that the furnishings around the pool area could be more thoughtfully designed to enhance comfort.
All in all, while the pool may not be large and the water could be warmer, it contributes positively to the hotel's overall appeal, particularly for those who enjoy a quiet swim and relaxing wellness facilities.
Seehotel Frankenhorst - BW Signature Collection is a particularly wonderful destination for families traveling with children. The hotel's environment is characterized by its calm and spacious natural property right by the lake, providing ample space to relax and engage in various outdoor activities. Its surroundings feature a wide array of animals such as donkeys, goats, chickens, alpacas and house cats, creating a semi-zoo atmosphere that delights children and ensures a family-friendly environment.
The property boasts a private beach that is excellent for kids, offering fun and relaxation by the water. Additionally, there are child-safe pool facilities, including a children's pool that is open until 18:00, making the spa and pool areas welcoming for families. The hotel also features numerous family-oriented amenities like family rooms, spacious apartments and baby cots, catering to the needs of guests traveling with young ones.
Guests have noted the hotel's concept of integrating animals within the premises as a fantastic idea, particularly for children who enjoy the petting zoo and animal enclosures. The animals not only provide entertainment but also contribute to a soothing and engaging experience for the little ones.
The hotel staff is praised for their friendliness and accommodating nature, further enhancing the overall family-friendly atmosphere. With plenty of green spaces and beautiful old trees, the hotel complex offers a serene and picturesque setting ideal for nature lovers and family tours.
Overall, Seehotel Frankenhorst shines as an excellent choice for families seeking a relaxing and joyful getaway, blending nature, fun and well-thought-out amenities that cater to both children and adults.
Seehotel Frankenhorst, part of the BW Signature Collection, has garnered mixed reviews regarding its four-star rating and associated facilities and services. While the hotel offers amenities such as a clean pool and sauna that align with four-star standards, various aspects fall short of guests' expectations for this rating category.
A recurring theme in the reviews is the disparity between the hotel's four-star designation and the experience it delivers. Many guests felt the establishment more closely resembled a three-star hotel, citing issues such as cleanliness, maintenance and overall presentation. Specific complaints included mold in the bathroom, inadequate breakfast options and subpar restaurant service. The necessity to pre-book breakfast slots also detracted from the expected level of convenience.
Despite these criticisms, there were positive notes about the breakfast and some facilities meeting four-star standards. However, the absence of standard amenities such as an in-room safe and the general aging of the property contributed to a sense that the hotel had not kept up with its four-star promises.
Overall, Seehotel Frankenhorst shows potential but currently falls short in consistently delivering a four-star experience. Improvements in maintenance, service quality and amenities could help the hotel better meet guests' expectations and align with its rating.
Seehotel Frankenhorst – BW Signature Collection offers a welcoming environment for business travelers who need a solid work area and reliable internet connection. The complex is very clean and well-furnished, making it a comfortable place for both short and extended stays. While the hotel's ambiance is calm and suited for business meetings, certain amenities like the pool and whirlpool were not ideal with the pool water being cool and the whirlpool not filled.
Despite these small drawbacks, communication in English is effective and the professional restaurant service adds to the business-friendly environment. The hotel offers business amenities and facilities aligned with the needs of travelers, including accessibility by boat, which adds a unique charm. However, it's worth noting that some reviews mentioned it felt more like staying in vacation apartments than traditional hotel rooms and might not be perfect for longer business conferences or extended visits.
Seehotel Frankenhorst is also a great starting point for car trips to Schwerin, making it suitable for company outings. While there were some concerns about catering delays and a lengthy payment process, the overall atmosphere and amenities make it a solid choice for those on business trips.
Nestled within Seehotel Frankenhorst - BW Signature Collection is a commendable indoor pool facility that guests frequently laud for its cleanliness and upkeep. This spacious indoor pool is maintained well, offering warm water and a pleasant atmosphere—features that make it a relaxing retreat. The lighting of the pool area adds to its inviting ambiance, which is also noted for being generally easy to access and almost always uncrowded, ensuring a peaceful swimming experience.
The indoor pool is part of a comprehensive wellness area that includes a whirlpool and sauna, further enhancing the relaxation options available to guests. The facility is open year-round, meaning visitors can enjoy swimming regardless of the season. The pool is reportedly used daily by many guests, a testament to its appeal and accessibility.
While some have pointed out that the pool is relatively small, it remains a decent and well-liked component of the hotel's amenities. In most cases, the pool's cleanliness is upheld through regular maintenance, although there are occasional mentions of chlorine odor. Overall, the indoor pool at Seehotel Frankenhorst provides a warm, serene and inviting escape for those looking to unwind during their stay.
Seehotel Frankenhorst, part of the BW Signature Collection, provides a delightful destination for romantic escapes. Nestled in a very beautiful and quiet location by a serene lake, the hotel offers a relaxing atmosphere perfect for couples. Guests consistently highlight the charm and idyllic setting of the property, enhanced by picturesque nature and beautifully maintained garden areas ideal for leisurely strolls.
The staff at Seehotel Frankenhorst contribute significantly to the experience with their friendliness and high level of service, creating a welcoming and fitting ambiance for the romantic surroundings. Breakfast receives particular praise for its delicious offerings, setting a pleasant tone for the day.
With its peaceful and green environment, the hotel delivers a calming and romantic atmosphere. The facilities, ranging from romantic lake views to outdoor patios and a beach bar, offer plenty of opportunities to relax and soak in the beauty of the environment. The quiet and idyllic surroundings make it an excellent spot for a romantic getaway, providing an overall beautifully romantic location, perfect for couples seeking tranquility and intimacy.
Rooms are beautifully furnished, enhancing the romantic feel and many guests express a wish to return, impressed by the serene and romantic setting that characterizes the Seehotel Frankenhorst.
Location Show Map
Location
Guests frequently remark on the hotel's prime location, emphasizing its enchanting ambiance by the waterside. The vast, well-maintained grounds feature beautiful park-like areas, a garden with sun loungers and beach chairs and private beach access, providing ample opportunities to bask in the tranquility and beauty of nature. The availability of a lake sauna and other facilities further enhances the relaxing experience.
The proximity to Schwerin's old town, accessible by a short drive, bike ride or even a scenic walk, adds to the hotel's appeal, making it a convenient yet secluded getaway. The surrounding areas are perfect for activities such as swimming, hiking, biking and enjoying the abundant wildlife, making it a versatile destination whether for a peaceful retreat or an active outdoor holiday.
The combination of spacious grounds, a serene lakeside setting and easy access to local attractions positions Seehotel Frankenhorst as a standout choice for nature lovers, families and couples looking for a romantic escape.
Breakfast
Many guests find the breakfast both plentiful and of high quality, leaving little to be desired. The breakfast service is also praised for being well-organized, particularly during the COVID-19 pandemic with hygiene measures in place. The ambiance and location add to the overall positive experience, providing a pleasing environment to start the day.
However, there are occasional criticisms. Some guests felt the breakfast could be more abundant and fresher with specific mentions of items such as scrambled eggs and rolls not being replenished promptly. There were also complaints about the breakfast not meeting typical four-star hotel standards in some cases with issues related to limited variety and items being cold.
Overall, the breakfast at Seehotel Frankenhorst is highly rated with the majority of guests enjoying a varied, rich and satisfying start to their day.
Dinner
Breakfast at the hotel is also well-received, noted for its variety and high-quality ingredients. The attentive and friendly staff enhance the dining experience, attending to guests’ needs with care. The combination of great breakfast and dinner options leaves a lasting positive impression on visitors.
However, there are some notable concerns. The menu's limited selection and high pricing are common criticisms with guests mentioning the lack of variety, especially in the evening. The restaurant’s early closing hours and occasional staff shortages further restrict dining options. Some reviews suggest the price-performance ratio does not always meet expectations with a few noting discrepancies between the charged prices and the food quality.
Despite these drawbacks, the overall consensus is that the Seehotel Frankenhorst restaurant is a good choice for dining, worthy of recommendation for those staying at the hotel. Visitors particularly enjoy the high-class food at reasonable prices when considering the entire dining experience. However, future guests might benefit from making dinner reservations in advance and being prepared for a limited menu selection.
Rooms
However, certain aspects have drawn criticism. Some rooms are noted to be outdated and in need of renovations with worn-out furniture and poor-quality pillows. A few guests also mentioned issues with cleanliness and the small size of specific rooms and bathrooms, which don't align with the expected four-star standards. Problems with heating and ventilation, especially in rooms located near the sauna and pool areas, were also reported.
Overall, while the rooms generally meet expectations for a comfortable stay, improvements in maintenance and modernization could enhance the guest experience.
Beds
However, feedback varied significantly on the beds' firmness and quality. Some guests found the beds too hard, while others deemed them too soft, creating discomfort for sleepers with specific preferences. A recurring issue was the use of separate mattresses on double beds, which were sometimes narrow and worn out. The inconsistency in pillow quality also affected the experience with several reviews noting that pillows were either too hard or insufficiently filled.
Room cleanliness was occasionally a concern with specific complaints about hair in beds and bedding needing more frequent washing. Additionally, practical issues such as the absence of mattress protectors, old and squeaky mattresses and sagging in the middle were pointed out.
Despite these drawbacks, the presence of a very spacious room and a diverse wellness area received praise, making the overall stay enjoyable for many guests. However, couples and those sensitive to specific mattress types might find the bedding arrangements less than ideal.
Cleanliness
However, numerous reviews indicate inconsistency. Several guests noticed that certain areas, such as bathrooms, balconies and windows, could benefit from a more thorough cleaning. Some pointed out specific issues, like dusty stairs, spider webs and unclean pool areas. Concerns about cleanliness also extend to some of the outdoor facilities where cobwebs and debris were observed, leading to mixed perceptions of the hotel's upkeep.
While many guests found comfortable and clean accommodations, others highlighted areas needing attention, suggesting that the hotel could enhance its sanitation practices to ensure a uniformly pristine environment. By addressing these concerns, Seehotel Frankenhorst has the potential to elevate its overall guest experience significantly.
Staff
While there were occasional mentions of overwhelmed staff or minor communication challenges, the overall impression remains highly positive. Both German-speaking and foreign guests appreciated the staff's dedication and friendly approach, making their stays pleasant and stress-free. Furthermore, the hotel management's commitment to addressing staff training and development was noted, ensuring that most interactions remained positive despite isolated instances of inexperience.
In conclusion, the Seehotel Frankenhorst's staff contribute substantially to a delightful guest experience through their exceptional friendliness, professionalism and readiness to assist. This commitment to service excellence stands out as a defining feature of the hotel, making it a recommended choice for travelers seeking a warm and accommodating stay.
Wi-Fi
Interestingly, the rooms themselves are well-equipped with modern conveniences like televisions and tablets, though the latter can be a source of nighttime disturbance due to their constant operation. The presence of basic kitchenette facilities and small balconies in some rooms adds a positive touch to the guest experience. However, the inconsistent Wi-Fi might pose difficulties, particularly for business travelers who require a reliable internet connection.
In summary, while the Seehotel Frankenhorst offers a pleasing array of in-room amenities, the Wi-Fi service currently falls short of expectations, necessitating attention to enhance overall guest satisfaction.
Spa
While the majority of feedback is positive, some comments note that the indoor pool is small and could benefit from more thoughtful furnishing. Additionally, some guests were disappointed by the extra fees required to use certain saunas and the steam bath. Despite these points, the overall wellness program, friendly and professional staff and the beautiful lakeside location of the saunas leave a lasting impression, making the spa at Seehotel Frankenhorst a memorable highlight for many. The spa's attention to detail and high-quality facilities ensure a rejuvenating retreat for visitors seeking relaxation and tranquility.
Pool
Despite its size, the pool is enjoyed by many, including children and provides a nice place for relaxation with a magnificent view of the lake. The wellness area adds to the overall positive experience with guests appreciating the free access to the pool and sauna daily. However, it's important to note that the pool and sauna are in separate buildings, making it inconvenient to move between them while wearing a bathrobe. Some guests also mentioned that the furnishings around the pool area could be more thoughtfully designed to enhance comfort.
All in all, while the pool may not be large and the water could be warmer, it contributes positively to the hotel's overall appeal, particularly for those who enjoy a quiet swim and relaxing wellness facilities.
Family
The property boasts a private beach that is excellent for kids, offering fun and relaxation by the water. Additionally, there are child-safe pool facilities, including a children's pool that is open until 18:00, making the spa and pool areas welcoming for families. The hotel also features numerous family-oriented amenities like family rooms, spacious apartments and baby cots, catering to the needs of guests traveling with young ones.
Guests have noted the hotel's concept of integrating animals within the premises as a fantastic idea, particularly for children who enjoy the petting zoo and animal enclosures. The animals not only provide entertainment but also contribute to a soothing and engaging experience for the little ones.
The hotel staff is praised for their friendliness and accommodating nature, further enhancing the overall family-friendly atmosphere. With plenty of green spaces and beautiful old trees, the hotel complex offers a serene and picturesque setting ideal for nature lovers and family tours.
Overall, Seehotel Frankenhorst shines as an excellent choice for families seeking a relaxing and joyful getaway, blending nature, fun and well-thought-out amenities that cater to both children and adults.
4 Star
A recurring theme in the reviews is the disparity between the hotel's four-star designation and the experience it delivers. Many guests felt the establishment more closely resembled a three-star hotel, citing issues such as cleanliness, maintenance and overall presentation. Specific complaints included mold in the bathroom, inadequate breakfast options and subpar restaurant service. The necessity to pre-book breakfast slots also detracted from the expected level of convenience.
Despite these criticisms, there were positive notes about the breakfast and some facilities meeting four-star standards. However, the absence of standard amenities such as an in-room safe and the general aging of the property contributed to a sense that the hotel had not kept up with its four-star promises.
Overall, Seehotel Frankenhorst shows potential but currently falls short in consistently delivering a four-star experience. Improvements in maintenance, service quality and amenities could help the hotel better meet guests' expectations and align with its rating.
Business
Despite these small drawbacks, communication in English is effective and the professional restaurant service adds to the business-friendly environment. The hotel offers business amenities and facilities aligned with the needs of travelers, including accessibility by boat, which adds a unique charm. However, it's worth noting that some reviews mentioned it felt more like staying in vacation apartments than traditional hotel rooms and might not be perfect for longer business conferences or extended visits.
Seehotel Frankenhorst is also a great starting point for car trips to Schwerin, making it suitable for company outings. While there were some concerns about catering delays and a lengthy payment process, the overall atmosphere and amenities make it a solid choice for those on business trips.
Indoor Pool
The indoor pool is part of a comprehensive wellness area that includes a whirlpool and sauna, further enhancing the relaxation options available to guests. The facility is open year-round, meaning visitors can enjoy swimming regardless of the season. The pool is reportedly used daily by many guests, a testament to its appeal and accessibility.
While some have pointed out that the pool is relatively small, it remains a decent and well-liked component of the hotel's amenities. In most cases, the pool's cleanliness is upheld through regular maintenance, although there are occasional mentions of chlorine odor. Overall, the indoor pool at Seehotel Frankenhorst provides a warm, serene and inviting escape for those looking to unwind during their stay.
Romantic
The staff at Seehotel Frankenhorst contribute significantly to the experience with their friendliness and high level of service, creating a welcoming and fitting ambiance for the romantic surroundings. Breakfast receives particular praise for its delicious offerings, setting a pleasant tone for the day.
With its peaceful and green environment, the hotel delivers a calming and romantic atmosphere. The facilities, ranging from romantic lake views to outdoor patios and a beach bar, offer plenty of opportunities to relax and soak in the beauty of the environment. The quiet and idyllic surroundings make it an excellent spot for a romantic getaway, providing an overall beautifully romantic location, perfect for couples seeking tranquility and intimacy.
Rooms are beautifully furnished, enhancing the romantic feel and many guests express a wish to return, impressed by the serene and romantic setting that characterizes the Seehotel Frankenhorst.
Yes, Seehotel Frankenhorst - BW Signature Collection has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Seehotel Frankenhorst - BW Signature Collection.
Yes, Seehotel Frankenhorst - BW Signature Collection welcomes dogs.
No, parking facilities aren't available at Seehotel Frankenhorst - BW Signature Collection.
No, Seehotel Frankenhorst - BW Signature Collection doesn't have a gym.
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