Summary of reviewsThe Topaz Hotel is a great budget-friendly option for those looking for a comfortable stay in a convenient location. The hotel is centrally located with easy access to bus stops, restaurants and attractions. Guests appreciate the hotel's affordability and proximity to key areas like the beach, stores and restaurants. The breakfast receives mostly positive reviews with plentiful and varied options. While opinions were mixed regarding the dinner, some guests found it to be very varied and abundant. The rooms are spacious, comfortable and very clean with amenities such as an electric kettle, fridge and air conditioning. The staff is super friendly, accommodating and helpful. The outdoor pool is quite large and offers beautiful views, while the indoor pool is heated and perfect for children. Overall, Topaz Hotel offers great value for money and a comfortable stay with friendly service. Show more
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Categories
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool Outdoor Pool
Business Hotel
Cheap Hotel
Hotel for Yoga
3-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Yes, through plexiglass structures in reception
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? No
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? No
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? Yes
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? Yes
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? No
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? Yes
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? Yes, in public areas
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
MTA
Has there been a person appointed to supervise the correct implementation of the measures? No
Topaz Hotel is located in a great spot with easy access to a lot of bus stops, making it easy to explore various parts of the island. While it's not too close to the square, it's still within walking distance to restaurants and attractions. The hotel is centrally located, making it convenient for daily trips all around Malta and Gozo. There are also plenty of shops and restaurants nearby, as well as a handy Piscopo shop for purchasing food and drink. The swimming pool is a great addition to the hotel and it's only a 10-minute walk downhill to Bugibba. The location is also away from the hustle and bustle of the city, making it peaceful and tranquil. Overall, guests are pleased with the hotel's location and appreciate its affordability and proximity to key areas like the beach, stores and restaurants.
Breakfast
The breakfast at Topaz Hotel receives mostly positive reviews from guests. Many describe it as good with plentiful and varied options including eggs, omelets, sausages, cheeses, salads, fruits and pastries. The quality of breakfast is commended, especially given that it is a 3-star hotel. Guests appreciate the omelet chef at the morning buffet and some mention the friendly staff at the restaurant. A few guests note that the sweet options could have been more varied and one guest had a negative experience with some of the breakfast staff. Overall, guests seem satisfied with the breakfast offerings at Topaz Hotel.
Dinner
The guests at Topaz Hotel had mixed experiences regarding the dinner at the hotel. Some guests were disappointed with the quality of food and described it as very poor and appalling. They also felt that the restaurant itself was tired and not up to par. One guest even mentioned that leftover Christmas lunch was served for dinner, which was not satisfactory. However, others who had paid for four nights had dinner included and found the breakfast and dinner to be very varied and abundant. Additionally, a guest who opted for half-board said that while the food wasn't excellent, considering the international cuisine, it was passable. On the other hand, one guest didn't like the food at all. Overall, opinions were mixed, but it seems like there were some positive experiences with the dinners at Topaz Hotel.
Rooms
The Topaz Hotel boasts comfortable and spacious rooms with many guests complimenting the cleanliness and daily upkeep. Some rooms also offer a lovely view of the pool or balcony. The beds are claimed to be clean and comfortable and the rooms themselves are equipped with amenities such as an electric kettle, fridge and air conditioning. Some rooms are described as large or even huge, while others are cozy and well-equipped. While some reviews suggest that the rooms may be outdated and in need of a fresh update, many still appreciate the hotel's cleanliness and spaciousness. Overall, the Topaz Hotel offers guests a comfortable stay with friendly service and great value for money.
Beds
The beds at Topaz Hotel have received high praise from guests with many describing them as big, comfortable and cosy. Guests also appreciated the spacious rooms, which were kept clean and included amenities like an electric kettle and fridge. While some guests had issues with uncomfortable pillows or incorrect bed arrangements, others noted the hotel's willingness to accommodate requests for double beds. Overall, Topaz Hotel seems to offer comfortable and spacious rooms with beds that provide a good night's sleep.
Cleanliness
The Topaz Hotel has rooms that are spacious, comfortable and very clean. The cleaning staff handles daily cleanings and towels are changed regularly as well. The hotel itself is spotless and the indoor pool could use some work. Nonetheless, the hotel is safe, clean and quiet. The rooms are equipped with everything you could need, including an electric kettle, cups, spoons, small fridge and AC unit. The beds are extremely comfortable and the bathrooms are stocked with towels, TP and soap. The overall value for the price is excellent and the location is great. Some guests did experience issues with cleanliness, such as dusty floors and uncleaned cups. However, the majority of guests were pleased with the impeccable cleanliness of the hotel and the meticulousness of the housekeeping staff.
Staff
The staff at Topaz Hotel receives high praise from guests with many describing them as super friendly, nice, accommodating, polite and helpful. Housekeeping is also highlighted as being friendly and excellent, while the pool-bar staff and receptionists, such as Sean and Karol, are singled out for their excellent service. The breakfast room staff, including Aleksandra, are also highly praised for their helpfulness. The hotel and restaurant staff, in general, exceed guests' expectations with some guests noting that they speak French and Polish. However, there are a few negative comments about slow service and rude staff members. Overall, the majority of guests find the staff to be pleasant and accommodating, making their stay at Topaz Hotel enjoyable.
Wi-Fi
Guests have mixed feelings about the wifi at Topaz Hotel. Some mention that it can be a bit hit and miss with weak connections in certain parts of the room. Others have complained of no internet connection at all or describe the wifi service as horrible and slow. However, there are also positive comments about the wifi being fast in certain areas and that it worked fine for basic usage. Guests also mentioned that the wifi at the restaurant was not good. Despite some negative reviews, it seems that the hotel does offer internet, albeit with some inconsistencies.
Pool
If you're looking for an all-around great pool experience during your stay at the Topaz Hotel, you won't be disappointed. With both indoor and outdoor options available, there's something for everyone. The outdoor pool is quite large and offers beautiful views. The indoor pool may be smaller, but it's heated so you can enjoy a nice swim no matter the weather. Some guests even likened it to getting into a warm bath. The pool-bar staff are a definite highlight and the spa pool is a nice addition. While some reviewers noted that the outdoor pool could have been a bit warmer, overall the pool facilities are excellent. Plus, the fish-shaped pool adds a unique touch. With sunbeds available and the option to enjoy a drink by the pool, you'll have everything you need for a relaxing and enjoyable swim during your stay at the Topaz Hotel.
Family
If you are looking for a family-friendly hotel, Topaz Hotel could be a great option for you. The indoor pool was especially popular among kids, providing them with a great way to spend their time. To start your day off right, the hotel offers a lovely breakfast with a good variety. However, some kids missed pancakes. The location is a bonus as it is super easy to get around. Families with small kids might want to opt for the large 2 bedroom apartment with 2 balconies. Unfortunately, there are no children's TV stations available, though this doesn't seem to deter kids from having a great time. Some negative reviews highlighted the city where the hotel is located as being too chaotic and noisy. It seems that the hotel can be particularly busy during the weekends with families with children making some noise from 9am onwards. Despite this, children still seem to be delighted with their stay at Topaz Hotel.
3 Star
Looking for a budget-friendly hotel with great value for money? Topaz Hotel might just be the right choice for you! Although the hotel is a bit outdated and in need of some work, it offers traditional hotel rooms at the price of a dormitory room in some hostels. Discounted deals make your stay even more affordable with large rooms and pool views available for only €23 per day, including breakfast. Speaking of breakfast, guests rave about the excellent buffet offered - quite surprising for a 3-star hotel. While some reviewers mention that the hotel is dated and needs some upkeep, overall Topaz Hotel is considered a great budget option with all the basics you'd need for a comfortable stay. Note that buffet is not included in the booking price and some reviewers commented on the hotel's popularity with youth groups and school trips.
Outdoor Pool
The Topaz Hotel boasts a large outdoor swimming pool that is perfect for those looking to cool off during the hot summer months. However, guests have noted that it can be quite chilly in October. While you aren't allowed to bring food and drink to the pool area, there is a snack bar available. Although some guests were disappointed that the pool wasn't filled during their stay, others found it to be a big and beautiful feature of the hotel. The pool accompanies a bar area where you can enjoy refreshments, though some felt the water was a bit too cold. The pool is located nearby to the center and comes equipped with plenty of loungers and umbrellas. Guests should note that the pool does close at 5 pm and some found it dirty. Nonetheless, the availability of the outdoor pool was a highlight for those staying at the Topaz Hotel.
Indoor Pool
If you're looking for a comfortable stay with an indoor pool, Topaz Hotel might just be for you. Although the pool is small and not very deep, it's heated and perfect for children. Some guests even loved how warm and cozy it felt, almost like a bath. However, a few negative reviews noted that the pool could be too crowded and noisy with a fountain creating some disturbance. Additionally, one guest reported that the showers near the pool were not well-maintained with mold in the glass screen. Overall, though, most guests appreciated having access to the indoor pool during their stay at the Topaz Hotel.
Yes, Topaz Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Topaz Hotel.
No, Topaz Hotel doesn't allow dogs.
No, parking facilities aren't available at Topaz Hotel.