4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Alba - All Inclusive is conveniently situated almost in the middle of the resort, offering easy access to nearby attractions. However, there are significant concerns regarding its 4-star rating. The rooms have been highlighted as underwhelming and not meeting the expected standards for a hotel of this category. Additionally, the overall ambiance and facilities of the hotel do not align with the typical 4-star experience.
Guests found the food selection to be monotonous and insufficient, which is a notable drawback. Dinner options were particularly limited and there were frequent comments about the lack of variety and poor quality. This aspect detracts considerably from the all-inclusive promise.
Moreover, it seems the hotel does not provide the same level of service to all guests with reports of Romanian and Moldovan visitors feeling treated as inferior. These service discrepancies have left a negative impression on some guests.
Overall, while the hotel's location is favorable, several areas, particularly room quality, food diversity and service equality, need significant improvements to align with the 4-star standard it advertises.
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