Birmingham North Moor Hall Hotel BW Premier Collection

Based on the reviews of guests at Birmingham North Moor Hall Hotel BW Premier Collection, it's safe to say that the location of the hotel is brilliant, great and good. Many guests appreciated the clean, friendly and helpful staff who made their stay even more enjoyable. The hotel itself is situated in beautiful surroundings, in a lovely peaceful position and boasts of beautiful grounds. The location felt like the countryside despite easy access to Four Oaks and Sutton Coldfield, making it an excellent spot for guests visiting family or events like the British Masters Golf at the Belfry. The secure car parking and proximity to friends' homes were also highlights for some guests. All in all, the location of Birmingham North Moor Hall Hotel BW Premier Collection is fantastic, making it the perfect place to stay for those wanting to explore Sutton Coldfield and beyond.

Birmingham North Moor Hall Hotel BW Premier Collection serves a good breakfast with a wide variety of options available including a full English breakfast and fresh fruit. The breakfast service is great and staff are friendly. The breakfast is excellent with a good and plentiful range of options on offer. However, there is not much fruit available and the range of options can be limited at times. Some guests found the breakfast to be poor but others found it to be exceptional. The breakfast experience could be improved by providing more room between tables and widening the self-service area. Overall, the breakfast at Birmingham North Moor Hall Hotel BW Premier Collection is good and convenient as you can easily book a breakfast service during your stay.

The dinner options at Birmingham North Moor Hall Hotel BW Premier Collection received mixed feedback from guests. While some appreciated the quality of the food, others felt that the prices were too high and the options too limited. The lounge bar was found to be a little pricey and the food not hot enough. Additionally, some guests reported poor service and mentioned that the kitchen was closed after 9 pm. The restaurant only offered a buffet option which was not up to the mark for some of the guests. The quality of food in the bar was hit and miss with some dishes being poorly executed. The steak was bland and the burger was burnt around the edges. The Sunday carvery was also found to be average. Some guests shared their unpleasant experience of having self-service carvery with limited options. Some even mentioned having a disappointing dinner with cold food that lacked quality. On the other hand, there were guests who appreciated the good quality of food served. However, there were fewer options than the usual restaurant facilities. Overall, guests had varying experiences with the dinner at the hotel.

Guests have had mixed experiences with the rooms at Birmingham North Moor Hall Hotel BW Premier Collection. While some found the rooms lovely, clean and spacious with comfortable beds and beautiful bathrooms, others felt that the rooms were outdated, tired, small and cramped. Some guests were even disappointed in the cleanliness and service of their rooms, reporting issues with cobwebs, stains and dirty wardrobes. Some also encountered problems with the heating and water pressure in the shower. However, the hotel has newer rooms available if requested and some guests were able to enjoy lovely garden views. It's important to note that the decor appears to be a bit dated throughout the hotel, but some guests found the overall setting beautiful. Despite some negative experiences with the rooms, the hotel receives praise for its clean and friendly atmosphere.

Birmingham North Moor Hall Hotel BW Premier Collection provides a wide range of bed options for its guests, including single and queen-sized beds. While some guests found the beds too hard and uncomfortable due to the clear dips from years of usage, others described them as rock solid. However, some found the beds to be comfortable and spacious, providing an excellent stay. Unfortunately, a few guests reported finding bugs, hair and sloping beds, which could lead to a restless night's sleep. Pillows also proved to be a challenge for some, as they found them to be uncomfortable and flat. Despite this, many guests found the beds comfy, while others felt that the bed bases could have been better positioned. Overall, the bed options provided by Birmingham North Moor Hall Hotel BW Premier Collection seemed to be hit-or-miss, but the comfier options existed for a restful night's sleep.

Birmingham North Moor Hall Hotel BW Premier Collection is a charming hotel located in a lovely location. Although the hotel is full of character, some guests have mentioned that it is in need of a refurbishment. Rooms are a mixed bag with some being clean, tidy and comfortable while others have tired decor and require re-grouting. Bathrooms seem to be a particular issue with reports of mould, discoloured tiles, limescale build-up and broken fixtures. Some guests had to move rooms due to issues with cleanliness, while others found bugs and hairs in their beds. However, there are many positive reviews regarding the cleanliness of the hotel with guests describing their rooms as spotless and beautiful. Despite the mixed reviews, the hotel is generally regarded as clean and well run with some guests suggesting the negative reviews may be the result of high expectations for a 4* hotel.

If you're looking for a hotel with excellent staff service, look no further than Birmingham North Moor Hall Hotel BW Premier Collection! Guest reviews rave about the friendly and efficient staff who work hard to make every stay memorable. Whether it's the reception staff who are welcoming and helpful upon arrival, or the breakfast staff who are chatty, helpful and fun, every member of the team is an asset to the hotel. Some guests noted that a few more staff may be needed during busy times, but overall, service was top-notch. The spa was particularly praised for its cheerful and smiley staff, while the bar staff were faultless and impeccably professional. A couple of reviewers did note that some staff members needed more training, but others highlighted the couple of excellent staff who stood out in a sea of polite and helpful faces. Regardless of minor flaws, one thing is certain: the staff at Moor Hall Hotel & Spa are what make a great stay truly exceptional.

Birmingham North Moor Hall Hotel BW Premier Collection has a charming spa that received positive feedback from guests. The spa amenities offered good facilities and treatments such as a jacuzzi, pool and leisure facilities all under one roof. However, some guests were not pleased with the additional fees required to use the spa or pool. The shower in the spa changing room was also missing some parts. Despite these minor setbacks, the spa was considered lovely and the staff's spa treatments were exceptional. The pool and spa can get busy and guests may need to wait for availability or navigate through overcrowded spaces. Nevertheless, the hotel boasts lovely grounds and modern pool additions for guests to unwind, relax and enjoy their visit.

Guests have had mixed experiences with the pool at Moor Hall Hotel & Spa, BW Premier Collection. Some have praised it as "lovely" and "fantastic," enjoying amenities such as the hot tub, steam room and sauna. Others, however, have been disappointed by the extra fees associated with pool use or the fact that the pool was shut down for refurbishment or out of order upon arrival. Some have also mentioned overcrowding and a lack of seating in the pool and spa areas. Despite these issues, guests appreciate the pool's beautiful location and late opening hours (until 10pm). However, they suggest that access to the pool and gym should be all-inclusive and that communication regarding additional fees should be clearer during the reservation process.

Birmingham North Moor Hall Hotel BW Premier Collection has recently received some mixed reviews regarding its four star rating. Some guests have claimed that the hotel does not meet the 4* standard that is expected with phrases such as 'not worthy of 3 stars let alone 4' and 'possibly 2 stars standard'. Despite this, others have had a positive stay and enjoyed the hotel's facilities, highlighting the staff as 'exceptionally friendly and helpful' and describing the experience as 'extremely relaxing in a delightful setting'. However, some guests did find the hotel to be overpriced for what they received with one saying 'was ok, certainly not enticed to go back'. Overall, while some have had a less than perfect experience, others have enjoyed their stay at Birmingham North Moor Hall Hotel BW Premier Collection.