Holiday Inn Taunton M5, Jct25, an IHG Hotel
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Summary of reviewsThe Holiday Inn Taunton M5, Jct25, an IHG Hotel has received mixed reviews from guests across various categories. The location has been praised for its convenience and easy access to the M5 motorway, but some guests have noted that it is a bit far from town centers, shops and restaurants. The breakfast offerings have been consistently praised for their variety and freshness, but some guests have noted issues with organization and cold plates. The dining experiences have been mixed with some guests enjoying the food and others finding it poor quality. The rooms have also received mixed reviews with some guests finding them clean and comfortable, while others have noted issues with old and uncomfortable beds and dated bathrooms. The cleanliness of the hotel has also been a mixed bag with some guests finding it really clean and others describing it as filthy. The staff has been widely praised for their friendliness and helpfulness, but some guests have noted issues with staffing levels and errors. The hotel's spa facilities, gym and pool have been praised by many guests, while the family-friendly amenities have also been appreciated. Overall, the Holiday Inn Taunton M5, Jct25, an IHG Hotel offers a mixed experience for guests with some finding it a great value for money and others left disappointed.
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Indoor Pool Pool Lap Lanes
Hotel with Pool Lap Lanes
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About Holiday Inn Taunton M5, Jct25, an IHG Hotel
Guest Reviews
The location of the Holiday Inn Taunton M5, Jct25, an IHG hotel has received a lot of positive feedback from guests. Many have described it as excellent, very convenient and perfectly placed, especially for access to the M5 motorway. However, some guests have mentioned that own transport is necessary as it is a bit far from town centers, shops and restaurants. Despite this, guests have still found it to be a great location for overnight stops and for visiting family during Christmas. The hotel is also near the main connector roads, making it an easy access to other places. There have been some comments about the hotel being a bit difficult to find, but overall, the location has been well-received.
Guest reviews of the Holiday Inn Taunton M5, Jct25, an IHG Hotel consistently praise its breakfast offerings with many noting the massive variety of choices, good selection and freshness of the food. However, a few guests noted that the breakfast on Sunday could have been better organized and that some food items ran out quickly without being refilled promptly. Some guests were also disappointed by the cold plates on which their cooked breakfast was served. Despite a few hiccups, most guests appreciated the opportunity to order breakfast either in the evening before or the following morning. Families with children enjoyed the breakfast and found it a kid's paradise. The only major complaint was the cost of breakfast, which added an expensive luxury to guests' stay. Overall, the breakfast at the Holiday Inn Taunton M5, Jct25 was a bright spot in guests' stays, offering a wide variety of tasty options in clean and comfortable surroundings.
Guests who have stayed at Holiday Inn Taunton M5, Jct25, an IHG Hotel have mixed experiences when it comes to dining at the hotel. While some guests enjoy the decent food available in the restaurant, others find the quality of the evening menu to be poor with one guest even describing the food as pretty bad. The room service is generally okay, but some guests have experienced issues like ordering dinner and finding out 45 minutes later that the order did not go through. The chips in the restaurant are said to be very salty and the evening meal can take a long time to arrive with some guests commenting that their meal was cold and tough to cut. While some guests find the staff to be friendly, others have described them as unprofessional and disorganized with one guest even describing the food and service as awful. The restaurant charges a compulsory "discretionary" service charge, which some guests find to be unfair. However, there is a nice bar area with good food and one guest even found the evening meal to be very filling. The hotel may suit some guests at short notice, but others feel that improvements need to be made in areas like breakfast food being lukewarm and service at the bar being slow. Bar staff may require more training, as some have made mistakes like asking if lemonade should be added to a gin and tonic and then stating that there are no lemon slices available.
The rooms at Holiday Inn Taunton M5, Jct25, an IHG Hotel receive mixed reviews from guests. While some guests report that the rooms are really clean, spacious and comfortable with plenty of extras, others have mentioned that the beds are uncomfortable and old with creaky and dated mattresses. Some guests have also noted that the rooms and bathrooms are old, dated and need attention; with some even stating that the rooms were filthy. However, most of the guests have mentioned that the rooms were clean and tidy and that the bathrooms were modern and lovely. Many guests have also described the rooms as a good size, warm and quiet with good furnishing and plenty of space. Some guests have also reported minor issues such as faulty sink plugs and sockets, as well as damp damage on the walls and ceilings. Despite the mixed reviews, many guests have praised the hotel for its great value for money, good facilities and excellent staff.
If a comfortable bed is a must-have for you when travelling, the Holiday Inn Taunton M5, Jct25, an IHG Hotel may or may not be the right choice. Guests have mixed opinions on the beds with some raving about the brilliant comfy bed and pillows, while others found the old spring mattress to be creaky and uncomfortable. The majority, however, found the beds to be very comfortable with some describing them as massive or lovely kingsize beds. Some guests did complain about the size or softness of the bed or the uncomfortable sofa pullout beds or extra beds provided in some rooms. Some even found hair in their bath which detracted from their overall experience. Overall, the hotel served most guests' needs with some finding the beds suited them well, while others were left a bit disappointed.
Guests staying at the Holiday Inn Taunton M5, Jct25 can expect a range of experiences when it comes to cleanliness. While some guests found the hotel to be "really clean," "lovely & clean," "quiet clean and very comfortable," and "super clean and friendly staff," others described it as "old, dated and filthy," "filthy," and "not very clean at all." The rooms were reliably clean for some guests, but for others, the room was "a little tatty on the paint work" and "a little tired and uncomfortable." The public areas, such as the changing rooms and the pool, were described as "spotless" and "lovely clean." However, some guests pointed out that the carpet in the rooms and common ways could do with a clean and there were "dirty marks on the TV screen" and "bits...looking a bit tired." Although some guests noted that the hotel needed a good clean, others found that the premises were "very clean and tidy" with "clean bedrooms" and "nice and clean" spaces. Overall, while some guests may have encountered cleanliness issues specific to their room, there were still guests who had a positive experience with the cleanliness of the hotel.
Holiday Inn Taunton M5, Jct25, an IHG Hotel boasts a staff that is widely regarded for their friendliness and helpfulness. Guests have praised the quality of customer service provided by the hotel staff, who are always willing to assist with anything guests may require. The reception staff has been commended for their professional and informative service with some guests noting how they dealt with their feedback brilliantly. There were some reports of poor staffing levels and occasions where staff members made errors, but overall the staff were deemed to be welcoming, accommodating and enjoyable to interact with. The restaurant staff were also praised for their professionalism and excellent service, although a few guests noted that some members of the restaurant staff were not motivated or attentive to customers. The hotel's tired appearance in some areas has been offset by the excellent service provided by the staff. Overall, guests agree that Holiday Inn Taunton M5, Jct25, an IHG Hotel has a friendly and welcoming staff that helped to make their stays enjoyable.
Guests of the Holiday Inn Taunton M5, Jct25, can enjoy the hotel's small but quiet pool, as well as access to the jacuzzi, sauna and gym facilities. Many guests praised the great little pool and spa facilities, as well as the super sauna. Others appreciated the leisure facilities and the hotel's perfect location. Several reviewers specifically mentioned the pool, sauna and jacuzzi amenities and some even called them amazing. The gym and pool were also highlighted as excellent amenities at this spa hotel. Overall, the Holiday Inn Taunton M5, Jct25, offers a nice little pool as part of its spa facilities for guests to enjoy.
Holiday Inn Taunton M5, Jct25, an IHG Hotel offers its guests access to a wide range of facilities including a pool, hot tub, sauna and gym. Many guest reviews indicated that the pool facilities were particularly good. There is also a gym restaurant to help you refuel after your workout. The gym itself received positive comments with guests describing it as excellent and great with a lot of readily available equipment. Some guests highlighted the nice gym, sauna and hot showers complete with strong water pressure. Some mentioned having to leave the hotel to access facilities such as the pool and gym, but overall guests were impressed with the fantastic pool and gym, which is staffed. For those who made use of it, the gym and pool facilities were a lovely bonus during their stay.
Guests of Holiday Inn Taunton M5, Jct25, an IHG Hotel have highly praised the hotel's swimming pool with many choosing the hotel specifically for this feature. Although some found the pool to be small, families with children greatly enjoyed it with slots available for family use every half hour. The pool and leisure facilities were described as excellent with some reviewers complimenting the hot tub and sauna as well. Despite some complaints of old people swimming lengths through the family section, most guests found the pool to be clean and renovated. Overall, the hotel's swimming pool was a great value for money and a perfect addition to a comfortable stay.
The Holiday Inn Taunton M5, Jct25, an IHG Hotel is a great family-friendly hotel, especially for kids who love to swim! Some guests have praised the hotel's facilities for families, while others have raised concerns about family rooms that are too small or poorly equipped. Despite minor issues such as disruptive guests and faulty amenities, families have loved the convenience of the hotel's location during the festive season, as well as the option to bring their furry friends. Overall, the hotel's clean and comfortable rooms, combined with the availability of bookable family swim sessions, make it a great place for families to stay.
Yes, Holiday Inn Taunton M5, Jct25, an IHG Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Holiday Inn Taunton M5, Jct25, an IHG Hotel.
Yes, Holiday Inn Taunton M5, Jct25, an IHG Hotel welcomes dogs.
No, parking facilities aren't available at Holiday Inn Taunton M5, Jct25, an IHG Hotel.
Yes, Holiday Inn Taunton M5, Jct25, an IHG Hotel has a gym.
