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Summary of reviewsThe Vic, an Ascend Collection Hotel, is celebrated for its advantageous location, cleanliness and exceptional service, making it a standout choice for visitors to Victoria. Conveniently situated within a short drive or a comfortable 30-minute walk to downtown, the hotel provides easy access to numerous activities, restaurants and attractions while maintaining a tranquil setting. Guests appreciate the hotel's proximity to Victoria General and popular local spots like Glo, along with the straightforward public transportation options available.
The breakfast experience at The Vic is generally positive with many guests speaking highly of Floyd's Diner for its variety and healthy choices. However, some concerns were raised about pricing discrepancies and slow service during busier times. Nonetheless, the quality and range of breakfast options tend to leave a favorable impression.
Guest rooms are well-received for their clean, modern and spacious design, featuring stylish decorations and large bathrooms. The hotel's amenities like the games room and pool add to the overall appeal. Many visitors commend the comfortable beds and high-quality bedding, which contribute to a restful night's sleep.
Cleanliness is a standout attribute of The Vic with guests frequently praising the spotless conditions and well-maintained facilities. The cleaning staff receives particular recognition for their thorough and friendly service. Many rooms include kitchenettes, adding to the guests' comfort and convenience.
The staff at The Vic are highly regarded for their friendliness, professionalism and accommodating attitude. Specific mentions of individuals provide a sense of the personalized and attentive service that guests can expect. This dedicated team significantly enhances the overall guest experience.
The pool is another highlight, often described as cozy, clean and enjoyable, particularly for families. Although there were occasional issues with temperature and availability, the pool area remains a positive feature of the hotel.
Parking is generally sufficient and free, though some guests noted limited availability on the main floor due to the adjacent restaurant. The well-lit parking areas provide a safe environment for guests' vehicles.
Overall, The Vic, an Ascend Collection Hotel, offers a clean, comfortable and conveniently located stay with a combination of modern amenities and exceptional service, making it a favored choice for travelers seeking both convenience and comfort in Victoria. Show more
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Categories
Dog Friendly Hotel
This hotel is pet-friendly.
Business Hotel
Features a business center, free WiFi, and desks in guest rooms. Offers essential amenities for business travelers needing to work or stay connected during their stay.
Hotel with Parking
This hotel offers parking and has received positive reviews from previous guests. It's a convenient choice for travelers seeking hotels with parking.
Hotel with Gym
Likely offers a compact fitness area with essential equipment for basic workouts, catering to guests seeking a simple exercise option.
4-Star Hotel
This hotel has an outdoor pool, fitness center, and restaurant. It is a comfortable and well-equipped option for travelers.
Hotel with Outdoor Pool
This hotel offers an outdoor pool. While specific details on its features, heating, or seasonal availability are not explicitly provided, it is confirmed to have an outdoor pool facility.
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Hotel with Heated Pool
Room Types
One-Bedroom Queen Suite - Non-SmokingThis air-conditioned suite features a balcony, full kitchen, and seating area.
One-Bedroom Suite with Two Queen Beds - Non-SmokingMeals can be prepared in the well-fitted kitchenette, which is fitted with a refrigerator, a microwave and a tea and coffee maker. This suite offers a TV.
King Room - Non-SmokingThis air-conditioned room includes a balcony.
Queen Room with Two Queen Beds - Non-SmokingThis room has air conditioning and microwave.
Efficiency King Room - Non Smoking/Pet FriendlyMeals can be prepared in the well-fitted kitchenette, which comes with a refrigerator, a microwave and a tea and coffee maker. This double room offers a TV. The unit offers 1 bed.
King Suite - Non SmokingThe unit has 1 bed.
Guest Reviews
8.4
Very Good
Location
Located just a quick drive or a 30-minute walk into town, The Vic, an Ascend Collection Hotel, boasts a convenient and accessible location. Guests have found it to be a great option in Victoria, positioned close to downtown yet distanced enough to avoid heavy traffic. With ample parking and a quiet setting, it offers easy access to many activities, restaurants and attractions.
The hotel is also noted for its close proximity to Victoria General and a favorite local restaurant, Glo. Public transportation to downtown Victoria is straightforward with a city bus ride taking around 10 minutes. For those preferring a more leisurely pace, it's also within walking distance of some excellent dining options and downtown hotspots.
In addition to its strategic location, guests repeatedly praised the hotel for its clean, comfortable rooms and the extraordinary staff service with individuals like Adil receiving special mention. The Vic's blend of convenience and tranquility makes it an ideal choice for visitors seeking both accessibility and comfort during their stay in Victoria.
Breakfast
The Vic, an Ascend Collection Hotel offers a breakfast experience that draws mixed opinions from its guests. Many commend the on-site Floyd's Diner for its good and varied breakfast selection, noting the healthy food options available. The addition of Floyd's Diner is particularly celebrated by frequent visitors who appreciate the convenience of having their favorite breakfast spot at the hotel.
However, there are some drawbacks. Guests have mentioned discrepancies between the prices listed outside the restaurant and those stated online, which has deterred some from dining there. The service can also be slow, especially when the cafe is crowded and occasionally, the breakfast dishes can be on the salty side. Cleanliness in the dining areas could be improved as well with some guests noting that while the cafe appears clean at first glance, a closer inspection reveals areas needing more attention.
Despite these few criticisms, the overall breakfast experience at The Vic tends to leave a positive impression, thanks to the quality and range of options available.
Rooms
The Vic, an Ascend Collection Hotel, offers guests a delightful stay with its clean and modern rooms. The spacious and well-appointed rooms feature stylish furniture and pleasant furnishings. Guests appreciate the large, beautiful showers and lovely bathrooms in particular. The hotel's amenities, including a games room and pool, add to the comfort and convenience of the stay. Many rooms are described as large and comfortable with guests feeling at home thanks to the essential provisions.
The property is clean with easy access to transportation, making it a convenient choice for travelers. Renowned for its cleanliness, the hotel boasts completely renovated rooms that feel brand new. The large, modern rooms maintain a bright and inviting atmosphere with a touch of throwback charm. Comfortable beds and nice bedding ensure a restful night’s sleep for all guests.
The hotel's renovated, like-new feel combined with cozy touches, makes it a standout choice among travelers looking for both comfort and style in their accommodations.
Beds
The Vic, an Ascend Collection Hotel, has garnered high praise for its beds, consistently being described as very comfortable and exceptionally inviting. Guests frequently mention the high quality of the pillows and bedding, highlighting the great pillows and excellent bedding that contribute to a restful night's sleep. The beds are regarded as comfy with phrases such as super comfy and exceptionally comfortable being commonly used. The rooms, described as clean, bright and modern with a touch of throwback charm, further enhance the overall sleeping experience. While one review noted that the mattress caused a slight issue by moving to one side, the overwhelming consensus is that the beds at The Vic ensure a delightful and restful stay.
Cleanliness
The Vic, an Ascend Collection Hotel stands out for its exceptional cleanliness, a frequent highlight in guest reviews. Visitors describe the hotel as very clean and modern with a bright, fresh appearance thanks to recent renovations. The rooms, often noted as spacious and stylish, consistently receive praise for their cleanliness and comfortable beds.
Guests appreciate the spotless condition of the hotel, noting well-maintained facilities and clean amenities. The cleaning staff is mentioned as particularly friendly and thorough in their work. One standout feature is the addition of a kitchenette in some rooms, enhancing the clean and convenient experience for guests.
The hotel's overall environment and the attached restaurant also benefit from the high standards of cleanliness maintained throughout the property. With its clean, comfortable and modern rooms, The Vic, an Ascend Collection Hotel provides a welcoming and hygienic stay for travelers.
Staff
The Vic, an Ascend Collection Hotel, is often praised for its remarkable staff who play an integral role in enhancing guests' experiences. From check-in to departure, guests consistently note the friendly, helpful and welcoming nature of the staff. Whether described as extremely helpful, attentive or exceptionally friendly, the team seems committed to ensuring a pleasant stay for all. Specific mentions of individuals like Advil, Alexis and Adhil underscore the personalized service guests appreciate. The staff’s professionalism, kindness and accommodating attitude contribute significantly to the comfort and satisfaction of their visitors. With such commendatory remarks about their service, it's evident that the staff at The Vic are highly regarded for their dedication and hospitality.
Pool
The pool at The Vic, an Ascend Collection Hotel, receives a lot of positive feedback from guests. It is often described as cozy and clean with visitors highlighting the enjoyment their kids experienced. The pool area is noted for its appealing design and cleanliness. Guests appreciate the good size of the pool, making it a pleasant spot to take a dip.
While the hotel boasts excellent amenities including a game room and a movie theatre with free popcorn, it appears there were some issues with the pool's temperature and availability. A few guests noted that the pool was colder than expected despite being listed as heated and there were instances when the pool was not open or had issues with cleanliness on certain nights. Despite these occasional drawbacks, the pool is generally seen as a great feature of the hotel, adding significant value to the stay.
Parking
The Vic, an Ascend Collection Hotel offers a variety of parking options that cater to guests' needs, though some challenges are reported. Notably, free parking is widely available, both outside and in an underground lot, providing ample space. The convenience of these parking options is enhanced by excellent lighting, ensuring a safe environment. However, parking on the main floor can be limited due to the adjacent restaurant and some guests found it difficult to find a space at times. Despite these occasional issues, parking generally received positive feedback for being plentiful and free of charge, contributing to an overall pleasant stay at the hotel.
Yes, The Vic, an Ascend Collection Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at The Vic, an Ascend Collection Hotel.
Yes, The Vic, an Ascend Collection Hotel welcomes dogs.
Yes, parking facilities are available at The Vic, an Ascend Collection Hotel.
Yes, The Vic, an Ascend Collection Hotel has a gym.