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Mercure Grand Hotel Biedermeier Wien

Vienna , Landstraßer Hauptstraße 28 (Show on Map)

8.1

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Mercure Grand Hotel Biedermeier Wien is a highly recommended hotel for those looking for a central location in Vienna. Guests praise the hotel's excellent location within walking distance to the city center and conveniently located near public transport links. The breakfast buffet is also highly praised for its great selection and quality, served in a beautiful winter garden. The hotel offers a variety of room types, including spacious family suites with a classic and stylish atmosphere reflecting the Biedermeier era. The staff is friendly, helpful and responsive with exceptional service. Families with children appreciate the hotel's family-friendly amenities, including free breakfast for children under 12. The hotel is historic and charming with an authentic conversion of an old building, adding to the character of the hotel. While some guests have noted signs of age and wear in the room furnishings and carpets, overall, the hotel is very clean. Despite some negative reviews, the hotel appears to offer comfortable bedding for the most part. Overall, the Mercure Grand Hotel Biedermeier Wien offers a pleasant stay overall with some issues that can be resolved.
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Categories

Historic Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Room Types

Classic Double Room These spacious rooms come with air conditioning, a private bathroom, minibar and a TV. Rooms have elegant furnishings, and some have colourful walls.

Classic Single Room These rooms come with air conditioning, a minibar, a flat-screen cable TV, and a bathroom.

Superior Suite These suites are very spacious and have a separate bedroom and living room. They come with air conditioning, a private bathroom, a minibar and a flat-screen cable TV. Rooms have elegant furnishings, and some have colourful walls. The minibar can be used free of charge, and there is a Nespresso coffee machine (capsules are provided).

Privilege King Room These rooms are very spacious and come with air conditioning, a private bathroom, a minibar, a seating area, and a flat-screen cable TV. Rooms have elegant furnishings, and some have colourful walls. The minibar can be used free of charge, and there is a Nespresso coffee machine (capsules are provided).

Classic Twin Room These spacious rooms come with air conditioning, a private bathroom, minibar and a TV. Rooms have elegant furnishings, and some have colorful walls. Two separate beds.

Standard Twin Room The twin room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The twin room offers a wardrobe, a safe deposit box, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 2 beds.

Family Suite The air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with cable channels, a minibar, a tea and coffee maker, as well as a wardrobe. The unit offers 2 beds.

About Mercure Grand Hotel Biedermeier Wien

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Guest Reviews

8.1

Very Good

Location

The Mercure Grand Hotel Biedermeier Wien is praised by guests for its excellent location. Within walking distance to the city center, guests describe the hotel as being conveniently located near public transport links, including underground, train, bus and tram stations. The area is safe with plenty of restaurants and shops nearby. The hotel is situated within a side alley, providing a quiet atmosphere, yet still close to all the action. Guests enjoy the hotel’s proximity to landmarks such as Stephansdom and the Belvedereslot/museum. The hotel is also located near Wien Mitte, making it easy to reach from the airport with the CAT train. The historic building and charming cobblestone streets add to the appeal of the location. The staff is friendly, making the ease of check-in and checkout a bonus for guests. Overall, the location of the Mercure Grand Hotel Biedermeier Wien receives high praise and is highly recommended for those looking for a central location in Vienna.

Breakfast

The breakfast at Mercure Grand Hotel Biedermeier Wien has received overwhelmingly positive reviews from guests. Many guests enjoyed the great selection and quality of the breakfast buffet, which included hot foods in addition to continental options. The winter garden where breakfast is served was also highlighted as a beautiful setting. Some guests suggested adding more tea and coffee facilities in the rooms. Families with children appreciated that the breakfast was free for children under 12. However, there were some negative reviews noting a decrease in breakfast quality along with increased room prices. Overall, guests praised the hotel's central location and attentive staff.

Rooms

The Mercure Grand Hotel Biedermeier Wien offers a variety of room types, including spacious family suites and charming, comfortable rooms. Guests appreciated the hotel's central location and cleanliness, though some noted that the rooms were a bit outdated and in need of cosmetic updates. Generally, the beds were found to be comfortable, but some guests had issues with low water pressure in the showers and limited electrical outlets. Overall, the hotel's atmosphere is classic and stylish with furnishings that reflect the Biedermeier era. While some guests found the rooms to be small and lacking in modern amenities, others appreciated the hotel's cozy charm and historical character.

Beds

The Mercure Grand Hotel Biedermeier Wien has received mixed reviews regarding their beds. While some found the bed rather hard, others reported a comfortable and large bed with crisp white linen. Some guests complained of uncomfortable beds, rubbish pillows and old mattresses. On the positive side, many guests mentioned comfortable and good-sized beds with one guest even being able to sleep soundly. The staff was quick to fix any issues with hard beds and the rooms had comfortable and cozy beds with a Biedermeier theme. Despite some negative reviews, the hotel appears to offer comfortable bedding for the most part.

Cleanliness

The Mercure Grand Hotel Biedermeier Wien is a beautiful, clean and quiet hotel located in a central area near Vienna Mitte U and S-bahn. The rooms are spacious and well-maintained with daily cleaning. The staff is friendly and helpful with excellent service. The beds are comfortable and all areas of the hotel are pleasantly warm. While some guests have noted signs of age and wear in the room furnishings and carpets, overall, the hotel is very clean. There have been rare complaints regarding cleanliness issues, such as dusty closets, dirty curtains and unclean toilets, but these were isolated incidents that did not detract from guests' overall satisfaction with the hotel's cleanliness.

Staff

The staff at Mercure Grand Hotel Biedermeier Wien received overwhelmingly positive reviews from guests. Many described them as friendly, helpful and responsive with some even mentioned by name for their exceptional service. Guests appreciated the attentiveness of the waitstaff in the dining room during breakfast and dinner. While a few negative reviews mentioned unhelpful or rude staff at the reception, these were outliers. Overall, guests were impressed with the professionalism and kindness of the staff, who made their stay at the hotel all the more enjoyable. Additionally, the hotel's location and breakfast were also praised in many of the reviews.

Family

If you're planning a family vacation to Vienna, look no further than the Mercure Grand Hotel Biedermeier Wien. Guests have raved about the spacious family suites, which can comfortably accommodate a family of four. Plus, children under 12 stay for free! The hotel staff also goes above and beyond to make sure families are comfortable during their stay, allowing them to rearrange the furniture in the lower level to eat together as a group. The location of the hotel is another plus with guests enjoying the peace and quiet both inside and out. While some rooms may require a bit of a walk, the great service and family-friendly amenities make it worth it. Overall, this hotel is a perfect choice for families looking for a comfortable stay in an excellent location with good service.

4 Star

Mercure Grand Hotel Biedermeier Wien is a beautiful hotel situated in the heart of Vienna. While some guests have criticized its four-star rating and attention to detail, most have praised its stylish decor in common areas and guestrooms. The hotel offers a wide range of amenities, making it stand out among other four-star hotels. Guests have had a super stay overall, but some have found the Junior Suite not quite comfortable enough. While some reviewers have found the hotel not up to par with their expectations, mainly because of relatively simple breakfast and lacking amenities, others have experienced impeccable lighting in the bathroom. Nevertheless, all in all, although there are some issues that can be resolved, despite belonging to the Accor chain, the hotel offers a pleasant stay overall.

Historic

The Mercure Grand Hotel Biedermeier Wien is a historic and charming hotel located in a great area of Vienna. The hotel is set in an old building, which has been authentically converted to provide a cosy and atmospheric stay. The building itself adds to the character of the hotel with guests noting its historic importance and elegance. Despite its age, the hotel is kept clean and is a peaceful retreat in the heart of the city. The Biedermeier theme is prominent throughout the hotel with even the windows reflecting the style of the era. It's the perfect destination for a weekend of discovering Vienna's rich history and culture.

No, Mercure Grand Hotel Biedermeier Wien doesn't have any pool.

Yes, a spa is available at Mercure Grand Hotel Biedermeier Wien.

Yes, Mercure Grand Hotel Biedermeier Wien welcomes dogs.

Yes, parking facilities are available at Mercure Grand Hotel Biedermeier Wien.

Yes, Mercure Grand Hotel Biedermeier Wien has a gym.

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