4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Bristol has been a source of considerable disappointment for guests expecting a true four-star experience. Despite its rating, many feel it falls short with several noting that it does not even meet three or two-star standards. The facilities and decor evoke a bygone era with outdated and unmaintained features, such as musty corridors and aged furnishings. Guests described the rooms as having creaky spring mattresses and hideous bedspreads, which detract from comfort. Additionally, the staff have been labeled as unfriendly and the lobby's appearance further disappoints those anticipating a more modern and welcoming environment. Management has also been criticized for their lack of enthusiasm and focus on guest satisfaction, collectively leading to a stay that is below advertised standards.
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