Worcester Bank House Hotel Spa & Golf; BW Premier Collection
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Summary of reviewsThe Worcester Bank House Hotel Spa & Golf; BW Premier Collection is a great location for those looking for a relaxing spa break or a golf getaway. The hotel is situated outside the city, offering a convenient and easy-to-find location with stunning views and easy access to the Malvern Hills. The breakfast offered at the hotel was generally well-received, although some guests felt that there could be more variety. The dinner experience received mixed reviews with some guests raving about the food while others were not impressed. The rooms were generally comfortable, clean and spacious, although some guests found the beds needing replacement. The staff were a standout feature with guests consistently praising their friendliness and efficiency. The spa facilities were well-maintained and offered a range of treatments, although there were some negative experiences with staff. The swimming pool was a favorite among guests, although there were time restrictions on the pool for children. Overall, the Worcester Bank House Hotel Spa & Golf; BW Premier Collection is a great choice for a relaxing getaway with lovely facilities in a great location.
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About Worcester Bank House Hotel Spa & Golf; BW Premier Collection
Guest Reviews
The Worcester Bank House Hotel Spa & Golf; BW Premier Collection is situated outside the city, offering a convenient and easy-to-find location. While some guests mentioned that the hotel is isolated and not the best location if you don't drive, the majority of guests praised the great location and stunning views. With easy access to the Malvern Hills and a 10-minute drive to Worcester Christmas markets and shops, the hotel is a perfect spot for sightseeing. Guests also appreciated the close proximity to the golf club and the pool on the premises. Additionally, there are a cheap petrol station and a farm shop with a café and small local businesses nearby. The hotel has excellent facilities, including lovely spa facilities and nice grounds.
Guests at the Worcester Bank House Hotel Spa & Golf; BW Premier Collection generally enjoyed the breakfast offered at the hotel with many describing it as tasty and excellent. However, some guests felt that there could be more variety in the restaurant and that the breakfast could use some improvement with complaints about food left out for long periods and cold breakfast items. Despite this, many guests appreciated the selection of food and the friendly staff with some noting that the buffet-style breakfast had a good variety of freshly replenished options. The quality of the evening meals at the restaurant was also noted to be high. Overall, while there were some criticisms, the breakfast at the hotel was generally well-received and provided guests with a good start to the day.
The dinner experience at Worcester Bank House Hotel Spa & Golf; BW Premier Collection has received mixed reviews from guests. Some guests raved about the food, describing it as great and delicious with massive portions. The Garden room restaurant, complete with a piano, was the perfect romantic setting for those looking to make memories. However, other guests were not impressed, citing overcooked risotto, poor menu choices, slow service and average or dreadful food. The staff was also criticized for disappearing after serving dinner, leaving guests without an opportunity to order dessert. The breakfast received mixed reviews with some calling it excellent, while others found it unappealing and poorly replenished. Overall, there is a need for improvement in the restaurant's ambiance, decor and menu variety.
Guests of Worcester Bank House Hotel Spa & Golf can expect comfortable, clean and spacious rooms. Some guests even had lovely views overlooking the golf course and others enjoyed a beautiful setting in the fabulous penthouse suite. Though some guests had smaller or cosier rooms, others had huge superior rooms. Many rooms were new or recently renovated with impeccably clean bathrooms. While some guests found the rooms slipping or not as clean as they would have liked, others enjoyed the space, comfort and luxury of their accommodations. Some noted updated bathrooms, while others found worn-out bathrooms to be a downside. Despite variation in size and decor, most guests found the rooms to be more than adequate with plenty of parking spaces and dedicated staff to make their stay comfortable and enjoyable.
Guests have a mixed opinion when it comes to the beds at Worcester Bank House Hotel Spa & Golf; BW Premier Collection. While some enjoyed a very comfortable stay with big and comfy beds, others found the mattresses needing replacement and the pillows as hard as rocks. Uncomfortable beds seemed to be a recurring issue that requires attention from the management with some guests suggesting that the beds need replacing soon. However, the rooms were generally clean and spacious and some guests appreciated the softer pillows. A few technical issues were mentioned, such as a light over the bed that was hard to turn off, a toilet seat that wasn't fixed properly and cigarette smoke odor in one room.
Guests of the Worcester Bank House Hotel Spa & Golf can expect a perfectly clean and spotless stay in their comfortable rooms. Overall, the hotel is maintained to be immaculate, as guests raved about the attention to detail in cleanliness throughout the premises. The spa and pool facilities are also well-kept and guests can expect fresh towels daily. The hotel is a lovely location, not too far from sightseeing attractions. There is a feel of luxury that is accentuated by the pure cleanliness which extends to the comfortable and clean rooms, all accompanied by a dedicated staff. Even the shower gels and other necessities are replenished daily to ensure a refreshed stay. Guests consistently reported the hotel to be pristine with some calling it the cleanest spot they ever visited.
The staff at Worcester Bank House Hotel Spa & Golf; BW Premier Collection are a standout feature according to guest reviews. Guests rave about the well-trained and professional staff who are extremely pleasant, accommodating and helpful. The staff, from receptionists to servers, are consistently praised for their friendliness and efficiency. However, a small number of guests note that a few staff members were unfriendly and unhelpful. Overall, guests appreciate the warm welcome and excellent service from staff across the hotel, including the spa, gym, swimming pool and restaurant. In particular, Mark the manager is praised for his considerate and helpful approach. While some guests note that a few spa reception staff were not welcoming to male guests, most reviewers found the staff to be super helpful and accommodating. The only other criticism is that a few guests feel that the restaurant would benefit from having more staff. However, most guests had a great experience with the friendly and efficient restaurant staff. Overall, the staff at Worcester Bank House Hotel Spa & Golf; BW Premier Collection make guests feel welcome and valued and many guests express their gratitude for staff going above and beyond to make their stay memorable.
Worcester Bank House Hotel Spa & Golf; BW Premier Collection is a lovely hotel for those looking for a relaxing spa break. The spa facilities are well-maintained and offer a range of treatments with many guests expressing their delight with the excellent spa services. The swimming pool is warm and inviting and many loved the pool and spa experience. However, there were some negative experiences with staff with a few guests complaining about being treated rudely or dismissed. Despite this, most guests found the staff friendly and helpful. The facilities were great and many enjoyed the lovely pool and jacuzzi. However, some had issues with booking spa treatments or access to the pool, which impacted their experience. On the whole, if you're looking for a spa break with lovely facilities in a great location, Worcester Bank House Hotel Spa & Golf; BW Premier Collection is worth considering.
The Worcester Bank House Hotel Spa & Golf; BW Premier Collection offers an enjoyable and relaxing stay for families with kids and solo travelers alike. The swimming pool is a favorite among guests with its warm temperature and no-fuss setup, perfect for a refreshing dip after a delicious breakfast. The spa and gym facilities are also top-notch, although some travelers note that the spa was out of order during their stay or closed early. Nevertheless, the staff and overall service were excellent with some even accommodating special requests like complimentary breakfasts. Guests can also enjoy the jacuzzi and complimentary towel, gown and sandal hire. However, parents should note the time restrictions on the pool for children and some experienced unfriendly staff when booking a kids swim session. Despite the occasional issue, the pool and spa facilities are generally clean, well-kept and a highlight of the hotel's amenities.
Families looking for a relaxing getaway need not look any further than Worcester Bank House Hotel Spa & Golf, BW Premier Collection. With a fabulous pool perfect for chilling with the kids after breakfast, it's a great place to unwind. Although one guest had a negative experience with the staff at the spa, generally the friendly staff make for an easy stay with good spa facilities available. Families will appreciate the spacious family rooms with separate beds making sleeping arrangements a breeze. However, one guest found the family room allocated to be too small, so make sure to double check before booking. While there are time restrictions on the pool for children, there are plenty of activities to keep them occupied including exploring Worcester and the Malverns. Just be aware that some guests have reported rowdy behavior from other diners in the restaurant, so it might not be the best for a peaceful meal with the family. Overall, Worcester Bank House Hotel Spa & Golf is a great choice for a family weekend away with lovely food and well-organized facilities.
The Worcester Bank House Hotel Spa & Golf; BW Premier Collection offers a lovely getaway for those seeking relaxation and golf. Golfers will appreciate the challenging 14-hole course with water features and a driving range boasting a nice view. However, note that the hotel does not provide gear for golfing. Nonetheless, the grounds of the hotel are perfect for a cycling trip, serving as an excellent base for exploring the local area. But, for me, the highlight of this hotel is the spa, creating a relaxing environment for guests. Overall, it's the only hotel and spa I like to spend my time, located near the golf club offering excellent quality courses.
The indoor pool at Worcester Bank House Hotel Spa & Golf; BW Premier Collection has received mixed reviews. While some guests were unable to enjoy the pool due to maintenance issues or closure, others found it to be a nice and relaxing area to swim. The sauna and steam room, along with the tropical shower, were praised for providing a perfect way to unwind. Early opening hours were also appreciated by some guests. However, others complained about noisy children in the pool area, which detracted from the serene atmosphere. Overall, the pool/spa facilities are a nice addition to the leisure center, but it's important to check in advance for any maintenance issues that may affect your stay.
Yes, Worcester Bank House Hotel Spa & Golf; BW Premier Collection has pool(s) that belong to one or more of the following categories: Indoor Pool.
Yes, a spa is available at Worcester Bank House Hotel Spa & Golf; BW Premier Collection.
No, Worcester Bank House Hotel Spa & Golf; BW Premier Collection doesn't allow dogs.
No, parking facilities aren't available at Worcester Bank House Hotel Spa & Golf; BW Premier Collection.
Yes, Worcester Bank House Hotel Spa & Golf; BW Premier Collection has a gym.
