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Novotel York Centre

York , Fishergate (Show on Map)

7.8

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsNovotel York Centre is a great choice for those looking for a convenient and comfortable stay in York. The hotel is in a convenient location close to the city centre and offers on-site parking. Guests consistently praise the lovely, helpful staff and good quality breakfast offered at the hotel. The rooms are spacious and modern, although some guests noted that they could be updated and a few had issues with maintenance. The hotel is clean and well-maintained, although a few guests encountered issues with cleanliness. The hotel is family-friendly with great amenities and facilities for children and is also dog-friendly. However, some guests were disappointed with the closure of the hotel's swimming pool. Overall, Novotel York Centre is a lovely hotel with a great lobby and bar and boasts its own secure car park in central York.
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Hotel with Parking

Situated on the picturesque banks of the River Foss, Novotel York Centre is the perfect place for business travelers and families looking for a 4-star stay in the heart of the city. The hotel's location, just a stone's throw away from the historical City walls, makes it the ideal starting point for exploring the countless cultural offerings the city has to offer. For those travelling by car, the hotel offers convenient on-site outdoor parking at a daily fee. With no need for reservations, guests can park up and start exploring the city right away. And with York Minster and York railway station both within a mile of the hotel, getting around couldn't be easier.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Heated Pool Indoor Pool

Accessible Hotel

4-Star Hotel

Hotel where Extra Health & Safety Measures Have Been Taken

Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
Other
We will be following government guidelines

Hotel with Indoor Pool

Hotel with Heated Pool

Room Types

Executive Queen Room with Sofa This room offers a queen-size bed, an en-suite bathroom and a sofa bed. The room also has a fridge, laptop safe, work area, flat-screen TV, a hairdryer, tea/coffee making facilities and ironing facilities.

Family Room This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 2 beds.

Superior Twin Room with Sofa Bed This air-conditioned twin room is comprised of a flat-screen TV with satellite channels and a private bathroom. The unit has 3 beds.

Superior Queen Room with Sofa Bed This air-conditioned triple room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 2 beds.

Superior Queen Room This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom. The unit offers 1 bed.

Deluxe Executive Queen Room with Sofa Providing free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The double room features carpeted floors, a seating area with a flat-screen TV with satellite channels, air conditioning, a coffee machine, as well as a wardrobe. The unit offers 1 bed.

Junior Suite with 1 Queen Size Bed and 1 Convertible Double Sofa The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, a coffee machine, a wardrobe, as well as a safe deposit box. The unit has 2 beds.

About Novotel York Centre

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Guest Reviews

7.8

Good

Location

Novotel York Centre is an excellent hotel, in a convenient location close to the city centre. The hotel offers on-site parking, which guests found to be very handy during their stay. The lovely riverside location provides a nice route to take when walking into town, although some guests reported litter along the way. The city centre is easily accessible with many popular locations within walking distance. Overall, Novotel York Centre is a great choice for those looking for a convenient and comfortable stay in this lovely city.

Breakfast

Guests at the Novotel York Centre have nothing but praise for the lovely, helpful staff and good quality breakfast offered at the hotel. Visitors enjoyed the excellent buffet breakfast that catered to all tastes, offering a fantastic selection for pre-booked breakfast. Options were clearly labelled and there was something for everyone, making it a great family-friendly meal. Many guests raved about the delicious and exceptional breakfast, including lovely tasty bacon and perfectly cooked eggs. Those who preferred a self-service breakfast also found a good choice of such with both hot and cold counters available. Overall, breakfast at Novotel York Centre was excellent with refreshing coffee and a super-fast toaster that made proper toast on the first attempt. Although breakfast was expensive for some, a few visitors found the price to be justified by the choices available. Despite this, some guests opted to head into the city centre for a breakfast in a nice cafe serving freshly cooked food at a cheaper price.

Rooms

The Novotel York Centre is a lovely hotel with spacious and modern rooms. Most guests found their rooms to be immaculate and well-stocked with all facilities needed, including big TVs and comfortable beds. The family rooms in particular were a hit for their spaciousness and great amenities. The bathrooms were also noteworthy with many featuring separate bath and shower cubicles. Some guests did note that the rooms could be updated and a few had issues with maintenance, such as stained carpets or shower trays not draining properly. However, the majority of guests had no complaints and found their rooms to be clean, quiet and comfortable. The hotel's helpful staff were also a highlight for many and the location was convenient for exploring all of York's best attractions. Overall, the Novotel York Centre is a great choice for a lovely break in the city.

Beds

Guests at Novotel York Centre gave mixed reviews about the hotel's beds. Some found the beds to be comfy, spacious and of good quality, allowing for a good night's sleep. However, others felt that the beds were too firm, uncomfortable or even had bed bugs which was marked badly. Some also had issues with the lack of pillows, mugs and glasses for three people. Despite these complaints, some preferred the extra single beds over an extra double. A few guests also mentioned that the fold-out sofa bed was uncomfortable. Overall, it seems that guests' experiences with the beds at Novotel York Centre vary.

Cleanliness

Guests of the Novotel York Centre had a lot to say about the cleanliness of the hotel. Many were pleased with the standard of cleanliness, describing the facilities as spotless and everything as clean and tidy. The hotel itself was often referred to as lovely and clean with modern and stylish decor. Guests also appreciated the comfort and cleanliness of their rooms, which they found to be spacious, quiet and well-appointed. However, a few guests did encounter issues with cleanliness, such as dusty surrounds, staining on the carpets and walls and occasionally dirty toilets or shower screens. Despite a handful of negative experiences, the overall impression of the cleanliness of the Novotel York Centre was positive with guests praising the friendliness and efficiency of the cleaning staff.

Staff

The Novotel York Centre is a popular choice for many travellers and one of the main reasons is the hotel staff. Guests consistently leave glowing reviews about the lovely, friendly and helpful staff. From check-in to check-out, the staff go above and beyond to ensure guests are comfortable and feel welcome. They are attentive, approachable and accommodating, making every effort to make the stay enjoyable. The reception team, in particular, receive high praise for their exceptional customer service. Staff are even noted for being great with families and dogs, which is very important to many guests. The hotel itself is modern and clean with a beautiful reception area, nice bar and great facilities. The breakfast selection is excellent and the location is convenient to explore York. Overall, guests highly recommend the Novotel York Centre, thanks in no small part to the brilliant staff.

Pool

Unfortunately, many guests were left disappointed during their stay at Novotel York Centre due to the closure of the hotel's swimming pool. While some guests were aware of the pool being closed for maintenance before their visit, others were not notified until they arrived. Despite the inconvenience, some guests were still hopeful to use the pool and even booked time slots in advance. However, those who were able to use the pool found it to be overcrowded and too cold for their liking. On the other hand, some guests noted that the pool was amazing and their children had a great time swimming. Overall, while the pool can add an extra treat to one's stay, it's important to check its availability beforehand.

Parking

The Novotel York Centre is ideally situated with a large and accommodating car park on site. However, some guests were disappointed with the car parking charges and believed it should be free for guests. Despite this, some guests found the parking reasonably priced and excellent. The hotel's location and parking were convenient and praised by many. Some guests thought the car park was expensive and the charges were excessive. Nevertheless, the car park was well-maintained with lots of decent sized spaces that were easy to access. Overall, the Novotel York Centre is a lovely hotel with a great lobby and bar and boasts its own secure car park in central York - a rarity.

Family

Novotel York Centre is the perfect family-friendly hotel for those travelling with their children and even their furry friends as it is a dog-friendly hotel. The hotel offers great amenities and facilities for children with a kids' play area and a children’s playroom in the reception area. The large family suites have plenty of space to accommodate a family of four or more with sofa beds and two beds for kids. Also, the rooms have fridges ideal for storing food or milk. However, some reviews noted that there were not enough glasses, cups or towels in the family rooms. Despite this, the hotel staff is accommodating and always willing to help. The hotel's location is convenient for families with a riverside walk to the city centre, but some reviews warned of the rubbish on the walkway. The hotel has a pool, but guests have noted that the pool machine does not regulate temperature. Overall, Novotel York Centre is an excellent hotel for travellers with young children seeking a family-friendly hotel with plenty of amenities to keep them comfortable throughout their stay.

Dog Friendly

Novotel York Centre is the perfect place to stay for dog owners with furry companions in tow. The hotel welcomes dogs with open arms and even allows them to wander around freely. Guests and their dogs were made to feel very welcome by the friendly staff who are always happy to go the extra mile. However, the hotel may not be suitable for those who don't like being around dogs as they are a common sight in the hotel, including at breakfast tables. Nevertheless, the wide variety of breakfast choices will certainly please guests and their furry friends. The hotel’s location is ideal for walkers, as it's situated next to the river and park, perfect for walking and exercising dogs in the beautiful surroundings of York. Despite the dog-friendly policy, some guests have occasionally reported that beds may carry the scent of dogs. All in all, the Novotel York Centre is a friendly and warm hotel that welcomes dogs with smiles and open paws.

Yes, Novotel York Centre has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

No, a spa isn't available at Novotel York Centre.

Yes, Novotel York Centre welcomes dogs.

Yes, parking facilities are available at Novotel York Centre.

No, Novotel York Centre doesn't have a gym.

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