Juffair26.21197700,
50.60750400,
Building 1036, Road 4521, Block 345(Show on Map)
6.8
Rated
➔
➔
Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsGinger Luxury House in Manama's Juffair district is celebrated for its prime location. Visitors often praise its proximity to Alshabab Street, teeming with restaurants, cafes and shopping centers. Essential services like grocery stores and pharmacies are close by and the lively yet comfortable area caters well to families and solo travelers. The hotel's nearness to cultural sites, including the Al-Jafir Wildlife Center, enhances its appeal for those interested in local attractions. Spacious, neat rooms and beautiful sea views also add to the positive experience, bolstered by the friendly service staff.
The accommodations at Ginger Luxury House are particularly noted for being spacious and ideal for families or groups. Many guests appreciate the large, clean rooms and balconies, enjoying the overall comfort provided. Despite some issues with cleanliness, outdated furniture and occasional maintenance problems, the majority find the accommodations appealing and well-located.
Cleanliness reviews present a mixed picture. Some guests report well-maintained bathrooms, linens and towels and find certain rooms both spacious and clean. However, many others highlight significant cleanliness issues, including pests, dirty carpets and insufficient cleaning services. The general maintenance and sanitation standards seem inconsistent and some guests have faced challenges with poor hygiene and unresponsive staff.
Staff experiences are varied with some guests commending friendly and helpful employees. Exceptional service is noted in individual cases. However, notable issues at reception include uncooperative and unprofessional staff, affecting the overall guest experience. Improvements in professionalism and customer service consistency are necessary.
Internet service also presents a mixed experience. While many guests find the Wi-Fi strong and fast, others report frequent malfunctions and poor connectivity, indicating the need for more reliable service.
The rooftop pool receives generally positive feedback for being neat, clean and offering privacy. However, some guests have raised concerns about water temperature, occasional cleanliness issues and lack of amenities, suggesting room for improvement in maintenance.
Parking facilities are convenient with free, on-site parking appreciated by many. While some describe the parking spaces as narrow, the availability of dedicated spots adds a practical benefit for driving guests.
Beds receive mixed reviews with some guests finding them comfortable and satisfactory. However, complaints about discomfort and cleanliness are common with reports of dirty bedding, old mattresses and inadequate pillows. Issues with safety and maintenance of bedrooms are also noted.
In summary, Ginger Luxury House stands out for its prime location and spacious accommodations. While there are many positive aspects, particularly in location, service and some facilities, significant areas like cleanliness, staff consistency and bed comfort require attention and improvement to ensure a consistently positive guest experience. Show more
Read review summaries for all categories
Categories
Aparthotel with Swimming Pool
Outdoor Pool
Aparthotel with Free Wi-Fi
Aparthotel with Parking
Aparthotel with Gym
3-Star Aparthotel
Aparthotel with Outdoor Pool
Room Types
Two-Bedroom Apartment with BalconyBoasting 2 bedrooms, this spacious apartment has 3 bathrooms with a shower, a seating area and terrace where you can relax. Meals can be prepared in the well-fitted kitchen, which has a stovetop, a refrigerator, a dishwasher and a microwave. Featuring a balcony with city views, this apartment also features air conditioning and a flat-screen TV with satellite channels. The unit offers 3 beds.
Three-Bedroom Apartment with BalconyFeaturing 3 bedrooms, this spacious apartment offers 4 bathrooms with a shower, a seating area and terrace where you can relax. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, a dishwasher and a microwave. Boasting a balcony with city views, this apartment also offers air conditioning and a flat-screen TV with satellite channels. The unit has 5 beds.
Guest Reviews
6.8
Rated
Location
Ginger Luxury House is renowned for its prime location in Manama's Juffair district, a bustling area teeming with amenities and attractions. Guests frequently highlight its close proximity to Alshabab Street, where an array of restaurants, cafes and shopping centers are conveniently within walking distance. This makes it easy for visitors to enjoy the vibrant local food scene and indulge in some retail therapy without straying far from their accommodations.
The hotel’s strategic spot also places it near various essential services like grocery stores, pharmacies and markets, ensuring that all basic needs are met effortlessly. Moreover, the area is described as lively yet comfortable, catering well to both families and solo travelers alike. The added benefit of being near commercial and cultural sites, including the Al-Jafir Wildlife Center, enhances the appeal for those interested in exploring local attractions.
The spacious and neat rooms contribute to the overall positive experience with many reviewers pointing out the cleanliness and comfort of the accommodations. The presence of a beautiful sea view from some rooms adds a refreshing touch to the stay. Additionally, friendly service staff further enrich the guest experience.
In summary, Ginger Luxury House’s standout feature is its excellent and convenient location, offering easy access to a plethora of dining, shopping and service facilities, all while ensuring a comfortable and serene environment for its guests.
Rooms
Ginger Luxury House offers a blend of spacious and well-located accommodation ideal for families or groups. The apartments are generally noted for their size and feature large, clean rooms, each typically equipped with its own bathroom. Guests have appreciated the beautiful balconies, excellent proximity to local restaurants and shops and the tranquil, peaceful environment. Cleanliness and spaciousness are recurring praises, underlining the comfort and ample room provided for a comfortable stay.
However, some negative feedback points to issues such as uncleanliness, outdated furniture and occasional maintenance problems, particularly concerning some bathrooms and general upkeep. Cigarette smells in certain rooms and inefficient cleaning during longer stays have also been remarked upon. Despite the occasional discrepancies between expected and actual apartments provided, many guests have found the overall setting and spacious accommodations to be very appealing, making it a suitable option for those prioritizing size and convenience in their lodging choice.
Beds
Guests have varying opinions about the beds at Ginger Luxury House. Some reviews highlight positive aspects, noting that the bed was comfortable, beds are awesome, beds are comfortable and mattresses are excellent. However, many reviews point out several issues. Common complaints include uncomfortable beds with phrases like the bed is uncomfortable, the bed had to be the most uncomfortable bed and beds uncomfortable being frequently mentioned. Concerns about the cleanliness of the bedding are also prevalent with comments such as bed was dirty, sheets are not clean, bedding is dirty, beds not clean and the bed covers had some stains and were a little dirty. Additionally, there are mentions of inadequate pillows and bed covers and some beds being described as ten or even twenty years old. Safety and maintenance issues are raised with notes on bedrooms lacking keys and poor air conditioning. Overall, while a portion of guests found the beds satisfactory, a significant number express dissatisfaction, particularly regarding comfort and cleanliness.
Cleanliness
Ginger Luxury House presents a mixed tapestry of experiences when it comes to cleanliness. On the positive side, some guests noted exceptional cleanliness and found the bathrooms, linens and towels to be well-maintained. The overall environment of certain rooms was described as spacious, beautiful and clean with the hotel taking noticeable steps to improve their cleanliness standards. However, contrasted against these positive remarks is a significant number of reviews highlighting severe cleanliness issues.
A recurring complaint is the presence of cockroaches and other insects, particularly in kitchens and wardrobes, which many found unsettling. The cleanliness of the carpets, pillows and furniture has also been criticized, often described as dirty, dusty and poorly maintained. Some guests pointed out that the cleaning service was slow with necessary items like clean towels often requiring multiple requests. Persistent bad smells and the overall poor state of the amenities further detracted from the experience for many visitors.
Guests have expressed dissatisfaction with the general maintenance of the hotel, noting issues such as rusty kitchen tools, stained sofas and unclean bathrooms. Reports of dirty floors and insufficient cleaning during their stay were common. The lack of proper sanitation efforts and unresponsive staff only added to the frustration regarding the hygiene standards.
In summary, while Ginger Luxury House has areas that meet high cleanliness standards, it is overshadowed by numerous reports of poor hygiene, lack of proper maintenance and significant pest issues. The management's efforts to address these concerns might need more focus to consistently provide a clean and inviting environment for all guests.
Staff
Guests have varied experiences with the staff at Ginger Luxury House. Many highlight the friendly and helpful nature of the employees with several singling out specific staff members like Jessica for their exceptional service and immediate assistance. Positive feedback notes good treatment, cooperative behavior and courteous manners from the team.
However, significant issues at the reception cast a shadow over these positives. A recurring theme points to uncooperative, unfriendly and unprofessional reception staff. Multiple reviews describe the reception experience as poor with problems including rude behavior, lack of cooperation and inefficiency, particularly in handling check-ins, check-outs and luggage.
While some guests experience good service from certain staff, others mention a need for substantial improvement in attitude, customer service and response times. Instances of bad attitudes, impoliteness and even mishandling of personal items such as passports are reported, contributing to a perception of reception staff being overstressed or mistreated themselves.
Overall, the inconsistent performance, especially from the reception team, affects the guests' overall experience, overshadowing the positive interactions with other friendly and supportive staff members. Improvements in professionalism and a more consistent approach to customer service are necessary for a better guest experience.
Wi-Fi
Ginger Luxury House offers a range of internet experiences for its guests. Many noted strong and high-speed internet that provided an excellent online experience. The Wi-Fi was available and worked well for a significant number of visitors. However, there were also reports of frequent internet malfunctions and interruptions. Some guests experienced poor connectivity and even situations where the Wi-Fi was completely non-functional. While the internet quality at Ginger Luxury House generally seemed to be good when it worked, consistency is an area needing improvement.
Pool
The pool at Ginger Luxury House has received mixed feedback from guests. Positively, the rooftop pool is highlighted for being particularly private. Guests appreciate that the swimming pool is generally neat and clean, reflecting the hotel's emphasis on care and cleanliness. Furthermore, the pool area is often described as beautiful, offering a pleasant atmosphere for relaxation.
However, some issues were noted in the reviews. The water temperature in the outdoor pool is frequently mentioned as too cold and there are occasional comments about the pool water not being clean. Maintenance concerns in the booking weren't addressed by some guests and the pool area at times was referenced as dirty. Additionally, there were mentions of a lack of amenities such as raining towels and instances of cockroaches in surrounding areas like the bathrooms and kitchen. Guests hope for improvements in these areas, including better maintenance of the pool and enhanced service from the reception staff.
Overall, while there is room for improvement, the pool experience at Ginger Luxury House does offer some positive aspects that guests have enjoyed.
Parking
Ginger Luxury House offers parking facilities that many guests find convenient, particularly noting its close proximity to nearby restaurants and shops. Visitors appreciate the availability of free, on-site parking and the value-added aspect of dedicated parking spaces. While the size of some parking spots is mentioned as being small and the parking area described by some as narrow, the presence of these spaces provides a practical solution for those driving to the location.
Yes, Ginger Luxury House has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Ginger Luxury House.
No, Ginger Luxury House doesn't allow dogs.
Yes, parking facilities are available at Ginger Luxury House.