Apartamento Le Jardin

Caldas Novas , , Rua Machado De Assis, 555 - Bairro Bandeirantes - Caldas Novas (Show on Map)
8.4
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsApartamento Le Jardin receives high praise for its strategic, city-center location, making it an ideal base for exploring local restaurants, bars and attractions. The hotel boasts excellent accessibility to parks and other points of interest.

Guests commend the cleanliness, quiet environment and well-maintained facilities. The rooms are often described as comfortable and spacious with well-structured and family-friendly recreation areas, including inviting pools with swim-up bars. The staff’s courteousness and exceptional service further elevate the guest experience.

The breakfast at Apartamento Le Jardin stands out as a highlight, offering a diverse and plentiful selection that caters to various tastes. Guests frequently describe it as delicious, high-quality and well-served with particular praise for tapiocas and omelets. The staff’s attentive service during breakfast enhances the overall positive dining experience.

While the dinner service receives a mix of reviews, many guests appreciate the variety and quality of the buffet-style meals. However, some find the prices high and the portion sizes inconsistent. Special occasion dinners also drew some criticism for their execution.

The cleanliness of Apartamento Le Jardin is another strong suit with many reviewers highlighting the immaculate conditions of both rooms and common areas. The well-maintained pools and public spaces further contribute to a comfortable environment. Nevertheless, there are occasional mentions of areas needing more consistent upkeep, particularly bathrooms and recreational areas during busy times.

The staff at Apartamento Le Jardin receives widespread accolades for their warmth, attentiveness and professionalism, making guests feel welcome and valued. Notable staff members like Jacqueline and Edvaldo are frequently praised for their exceptional service.

The hotel’s Wi-Fi service, on the other hand, is an area for improvement with many guests reporting weak and unreliable connections that detract from their experience.

Pool facilities are generally well-received, noted for their cleanliness, variety and suitable temperature. However, overcrowding and maintenance issues occasionally detract from the experience.

The valet parking service offers convenience but suffers from disorganization and overcrowding, impacting overall satisfaction. The beds receive mixed reviews with many guests finding them comfortable and spacious while others note issues with hardness and dated linens.

In terms of accessibility, the location is praised as family-friendly and providing essential amenities, though more could be done to cater to guests with significant mobility challenges.

Overall, Apartamento Le Jardin provides a pleasant and convenient stay with high marks for location, cleanliness, staff service and breakfast, though there are areas, particularly Wi-Fi, dinner service and parking, that could benefit from improvements.
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Aparthotel Taking Steps Towards Sustainability

Aparthotel with Swimming Pool

  Indoor Pool    Outdoor Pool  


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Small Aparthotel

Aparthotel with Tennis Courts

Aparthotel with Outdoor Pool

Aparthotel with Indoor Pool

Room Types
Apartment This apartment features a satellite TV, a closet, a desk, air conditioning and a minibar.

Apartment This apartment has a minibar, a desk, a closet, a satellite TV and air conditioning.

Guest Reviews
8.4
Very Good
Location
Apartamento Le Jardin is highly praised for its strategic and excellent location. Situated close to the city center, it provides easy access to numerous restaurants, bars and supermarkets, making it convenient for guests to explore dining options and local attractions. The hotel also offers good accessibility to nearby parks and other points of interest.

Guests appreciate the cleanliness, the quiet environment and well-maintained facilities, including comfortable and spacious rooms. The hotel’s recreation areas, including well-structured pools with swim-up bars, are noted as being pleasant and family-friendly. Additionally, the courteous and helpful staff contribute to a positive experience for visitors.

The great location, paired with good amenities and services, makes Apartamento Le Jardin an appealing choice for both families and couples seeking a convenient and enjoyable stay.

Breakfast
Apartamento Le Jardin offers an extraordinary breakfast experience that has left guests highly impressed. Many reviews highlight the breakfast as being exceptional with an expansive and varied selection that caters to all tastes. Guests frequently describe the breakfast as being plentiful, delicious and well-served, significantly contributing to the overall enjoyment of their stay. The high-quality and freshly made options, including items like tapiocas and omelets, receive special mention for their taste and presentation.

The staff service during breakfast is also commended for being polite and attentive, ensuring a smooth and pleasant dining experience. Despite a few mentions of the cost and occasional crowding, the general consensus is that the breakfast at Apartamento Le Jardin is a standout feature, often described as the best guests have ever had anywhere. Alongside the excellent breakfast, the hotel is also praised for its cleanliness, great location and overall good service, making it a well-rounded choice for travelers.

Dinner
The dining experience at 'Apartamento Le Jardin' offers a diverse array of both positive and mixed reviews from guests about its food offerings. Diners were particularly pleased with the good restaurants available and the broad range of tasty food options at reasonable prices, emphasizing generous portions and great dinner and dessert experiences. The buffet-style meals received accolades for their excellent food and variety with the breakfast being described as impeccable and of excellent quality.

However, not all feedback is favorable; some guests found the price of dinner and portions to be expensive and dinner quality often fell short of expectations. Complaints included high prices and poor quality, especially noting the limited options and cold food served at times. Specific occasions like New Year's and Christmas dinners received criticism for being poorly served and lacking in drink offerings.

Overall, while many appreciated the delicious and diverse menu options available at fair prices, there is room for improvement in controlling costs and enhancing the quality and variety of dinner meals to meet all guests' expectations.

Rooms
Apartamento Le Jardin offers a mixed experience but has several positive highlights according to guest reviews. The rooms are frequently praised for their spaciousness, comfort and cleanliness. Many guests appreciated the well-organized layouts and the excellent size of both the bedrooms and bathrooms. The large apartments and clean bedding add to the overall comfort with many visitors finding the environment to be pleasant and airy.

However, some guests noted issues with noise, particularly from neighboring rooms and air conditioning units. Though the mattresses got mixed feedback, several guests found them comfortable. Cleanliness in general was rated positively, but there were some exceptions with reports of subpar cleaning services and maintenance problems. Specifically, some air conditioning units were old and noisy and outlets were few and outdated.

The overall appearance and upkeep of the facilities were seen as good, yet a few guests mentioned that the rooms and suites appeared aged and required renovation. The bedding and towels were generally clean, though there were occasional complaints about bad smells. On the plus side, excellent location and value for money were also acknowledged by many guests.

In summary, while Apartamento Le Jardin offers spacious and comfortable accommodations that many guests found satisfactory, there are recurring issues with noise, aging facilities and inconsistent housekeeping services that potential visitors should be aware of.

Beds
Guests at Apartamento Le Jardin shared diverse opinions regarding the beds. Many guests found the beds to be spacious, comfortable and of excellent quality, highlighting good mattresses as a positive aspect. There were mentions of big and huge beds, adding to the overall comfort. However, opinions were mixed with several reviews indicating that the beds were extremely hard and uncomfortable and a few remarks about the poor quality and old state of the bed linens, blankets and pillows. Additionally, some mentioned issues with the mattress feel, stating they were too hard or that old spring mattresses were sinking. While many appreciated the availability of blankets and pillows, there were complaints about their cleanliness and smell. In summary, the comfort of beds at Apartamento Le Jardin varies significantly according to guest experiences with a notable divide between those who found them very comfortable and those who found them lacking in quality.

Cleanliness
Apartamento Le Jardin has been praised for its cleanliness and well-maintained facilities, which contribute to a pleasant and comfortable environment for guests. Many reviews highlight the immaculate condition of the rooms with several guests noting the clean and comfortable accommodations. The hotel's common areas, including its pools and public spaces, are frequently described as clean and organized. Guests also appreciate the helpful and attentive service provided by the staff, further enhancing the overall experience.

The hotel’s swimming pools are a significant highlight, often mentioned as being very clean, well-maintained and of great temperature. The cleanliness of the pools and the surrounding areas make them an enjoyable feature for many visitors, particularly families with children who utilize the playroom and child-friendly pools.

Despite these positive aspects, there are some areas that require improvement. A few reviews mention issues with the upkeep of the bathrooms, noting mold in the tiles and clogged sinks. Some guests also reported that the leisure areas could be better maintained with the pool water occasionally being dirty or smelly and the need for more frequent cleaning during busy times.

Overall, Apartamento Le Jardin stands out for its excellent cleanliness standards and maintenance in both rooms and public areas, though some upgrades and more consistent upkeep in specific areas could further enhance guest satisfaction.

Staff
At Apartamento Le Jardin, the staff consistently receives high praise for their exceptional service. Visitors frequently mention the warmth, attentiveness and professionalism of the employees. The team is notable for their politeness, kindness and readiness to assist with any inquiries or issues, ensuring guests feel welcome and valued. Specific mentions of individuals like Jacqueline and Edvaldo, who works in the pool area, highlight the personalized attention guests receive.

The front desk staff, along with the housekeeping and restaurant teams, are repeatedly commended for their friendliness and helpfulness. Rita, a hostess at the restaurant entrance and Márcio, a proactive waiter, have also left positive impressions on guests. The overall atmosphere created by the staff adds to the comfort and satisfaction of staying at the property. Despite a few mentions of delayed responses or occasional lapses in demeanor, the general consensus is that the staff at Apartamento Le Jardin is outstanding, contributing significantly to its reputation for excellent service.

Wi-Fi
Apartamento Le Jardin has garnered a mixed reputation regarding its Wi-Fi service among guests. Many reviews point out that the internet connection is often poor, weak and unreliable. Some guests found that the Wi-Fi signal was almost non-existent, slow or difficult to use, affecting their overall experience at the property. There were mentions of free internet, but unfortunately, the service did not meet expectations with signals not reaching the rooms or being very slow when available. Guests highlighted the need for urgent improvements in the Wi-Fi network.

Despite the widespread issues with Wi-Fi, there were positive notes about the showers, channel options on TV and the pool. Some guests mentioned that while the internet was functional in common areas, it still left much to be desired in terms of speed and reliability. The presence of free internet was noted, but it was often described as acceptable rather than excellent. Efforts to improve the internet service could significantly enhance the overall guest experience at Apartamento Le Jardin.

Pool
The pools at Apartamento Le Jardin offer a mixed experience for guests. On the positive side, they are consistently described as clean, well-maintained and of good temperature. Reviewers highlight the variety of pools, including heated options and those with different depths, making it suitable for families with children. The pool area is often praised for its cleanliness, beauty and good service.

However, there are notable drawbacks. The pools tend to be overcrowded, especially on weekends and the area could benefit from more space and sun umbrellas. Issues with cleanliness do crop up occasionally with some guests complaining about unpleasant smells and the frequency of cleaning not being adequate. Maintenance is sometimes lacking, particularly on the edges of the pools.

The pool's temperatures are a topic of debate with some guests finding the water too hot. Additionally, certain pools have been reported as being closed or under maintenance, which can be frustrating for visitors.

Overall, while the pools at Apartamento Le Jardin offer several positives such as cleanliness and good service, improvements are needed in terms of space, maintenance and managing overcrowding.

Parking
Apartamento Le Jardin provides valet parking, which allows guests to conveniently have their cars parked for them. The parking area is generally safe and includes covered spaces. However, there are some notable downsides. Guests frequently experience issues with the valet service, such as long wait times and overall disorganization. The garage itself often becomes overcrowded, making it difficult to accommodate all guest vehicles. Signage from the garage to the vehicle is poor, leading to confusion.

Despite these concerns, the parking, when accessible, is spacious and secure. The proprietary card system for valet guests works well but doesn't alleviate the stress caused by the high volume of vehicles. Furthermore, some reviewers noted that the parking staff provide good service, though consistency is an issue. The demand for parking spaces exceeds supply, creating a chaotic and sometimes dirty environment.

In conclusion, while the valet service and covered parking options at Apartamento Le Jardin are seen as positives, the overall parking experience is marred by overcrowding, disorganization and insufficient facilities to handle the number of cars efficiently.

Accessible
Apartamento Le Jardin boasts an excellent location that is easily accessible and perfect for families and the elderly. The hotel provides a comfortable environment with clean, warm pools, although some guests noted that the pools could benefit from improved accessibility features. Guests appreciated the availability of equipment to access the pools, as well as the presence of a crib for those traveling with infants. The hotel management, however, did not fully cater to the needs of physically disabled guests who require wheelchairs, making it less suitable for wheelchair users. Swift service from the staff and impeccable coffee further enhance the stay experience, though the WiFi connection has been noted as weak. Overall, Apartamento Le Jardin provides a decent level of accessibility and excellent service but has room for improvement in accommodating guests with significant mobility challenges.

Outdoor Pool
Apartamento Le Jardin offers a variety of pool options for guests, boasting between four to seven pools, including a heated one. The pool areas are often described as clean and well-maintained, featuring pleasant conditions. The surrounding green areas add to the overall enjoyment of the pools. Guests, however, noted the absence of pool towels, suggesting bringing your own.

Indoor Pool
Apartamento Le Jardin boasts an indoor pool that guests have found particularly beneficial, especially during moments of intense sun or rain. The pool is heated and covered, providing a comfortable swimming experience regardless of the weather. Families have noted the indoor pool as unique and fun for children. The convenience of the pool area and the extended hours with at least one pool open until midnight, are appreciated by visitors. While some guests had concerns about the cleanliness and the limited number of pools, many agree that the indoor pool at Apartamento Le Jardin is a great amenity.


Yes, Apartamento Le Jardin has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

No, a spa isn't available at Apartamento Le Jardin.

No, Apartamento Le Jardin doesn't allow dogs.

Yes, parking facilities are available at Apartamento Le Jardin.

No, Apartamento Le Jardin doesn't have a gym.

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